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FOX at Miami Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: The suv we were given was awful, the brakes were grinding horribly the moment we left the lot and only got worse from there. Very unprofessional/unsafe to let a vehicle in that condition leave your lot.
Pros: Perfect car, completely as described in advance. Perfect communication and service.
Cons: 1 complain, wipers were dried out and didn't work properly when it rained
Pros: Fast and friendly
Pros: This place is very dishonest and lies about things you have to have so they can scam you out of money...a $346 dollar bill was goin to be $708 if my wife would not have had all the paper work and if we wouldn’t have talked to the manager...all the agents where luring to customers...very dishonest!!! Customer beware!!!
Pros: it was fast
Cons: prices and hidden fees
Pros: I did not get my deposit back. I was told that deposit will be credited to my credit card in 24 hrs. It is 72 hrs and my account still was not credited. Rental place far away from airport and area around place does not look safe. I refused to take my car insurance and I was forced to buy Fox rental car insurance and price of small economy car went through the roof.
Pros: Pay per plate was forced on me and I did not use it as it was described
Pros: They were very helpful and courteous
Cons: Very quick processing on the car rental.
Cons: I rented a Jeep Wrangler and even though they had one on the premises, they would not give me what I rented and we had to settle for a Kia Forte.
Pros: Cuando estas reclamando el carro aparecen muchos costos que dicen ser obligatorio y sale mas costoso que alquilar directamente en aeropuerto
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Prepaid tolls are available for 8.99 USD per day.
If the customer declines Prepaid Toll Service, a penalty of 15.00 USD for each toll used in addition to the cost for each paid or unpaid toll will apply.
Please note that the prepaid toll service will cover only roads operated by the PlatePass Tolling Network. In case of driving on Non-PlatePass roads, the renter will be liable for any toll, or related fines, fees, or penalties incurred during the rental period, and the renter will be charged an administrative fee of 15 USD per toll (up to maximum of 90 USD per rental).
All additional services and extras purchased at the counter are subject to concession and state taxes.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, return flight ticket, proof of entry/exit into/out of the country, 2 phone numbers (1 of which is landline). Renters from the following country(ies): USA must provide the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher, proof of home address (e.g. Utility bill), proof of liability insurance, proof of insurance that covers the rental vehicle for damage and liability, 2 phone numbers (1 of which is landline) in order to collect the car.
Supplemental Liability Insurance (SLI), Collision Damage Waiver (CDW) can be declined, if the renter can provide his/her own insurance.
Renter must provide a proof of own insurance.
In case the customer does not have one of the insurances, mentioned above, the customer will need to purchase insurance at the counter.
If opting to self-insure, the renter must have a full coverage policy that includes the deductible, physical damage, and liability.
If choosing to self-insure, the renter must provide an insurance ID card with exact coverage shown and the same name and address as on the driver license.
The renter must provide proof of the following insurance policy(ies): Supplemental Liability Insurance (SLI), Collision Damage Waiver (CDW), valid in the following country(ies): USA for the duration of the rental.
The deposit amount for international renters is 150 USD.
For local customers, the Security Deposit amount ranges from 500 USD to 1000 USD.
A local renter is defined as a renter who lives within 150 miles of the pickup location and who is not flying into town with a return ticket.
The following credit cards issued on the main driver's name are accepted: MasterCard credit card, VISA credit card.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
International one-way rentals are not available.
Vehicles can only be driven within the State of pickup.
Prices for extras are shown on the booking page.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/collection service is not provided.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Pick-up & Drop-off