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NUCarrentals at Miami Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Open, upfront and honest about the condition of the car. Friendly and helpful when we collected the car. Just the same when we dropped it off again.
Cons: Lack of clarity regarding add ons. Location. Vehicle condition ( I had to inflate all tyres four times in two weeks. We had springs wearing though the upholstery of the passenger seat, the main headlight beam failed after a few seconds, the tracking was out, the windscreen wiper blades did not clear the screen in heavy rain). The zip code on the contract document was incorrect meaning that we became lost when returningThe company refused to rescue us meaning that our flight check in was missed.
Cons: They said to us that was illegal to drive without cdw in Florida and they cannot give us the car. The car was in a poor condition outside and inside.We lost one morning due to low pressure in the tyres and we call for service and told us to go to a service by ourselves and pay for it or return to the rental original office as nu car works with different rentals offices that are not the same company. They do not compensated the missing time and money.The vehicle sensors were advising crashing ran
Cons: The agent on my pick up was not friendly at all...so called rude!
Pros: AGENT WOUDNT GIVE COS PAPER LICENCE UNACEPTED
Pros: Sorted the return of vehicle quickly. Replaced vehicle with no issues when 1st vehicle had a fault.
Cons: Giving me a vehicle that had a fault
Pros: nobody to explain the car i did not find how to put fuel, many thinks like that and the person inspect the car before was terrible speaking not nice and she forbit me to be with her , i never see that before
Pros: O carro não estava limpo.
Cons: AC wasn't working well. Especially in the 100+ degree Temps in Miami area. The car wasn't what I expected for the price
Cons: please see my email to email@example.com
Pros: Almost everything was good
Cons: The limited business hours
Pros: very efficient with no wait at all unlike some of the larger car rental companies in Miami where I always have to wait. will definitely use again.
Cons: nothing really apart from the fact I had to put air in two of the tyres after a couple of days.
Pros: Nothing, no show during pick of
Cons: No service, no helpfulness, no respons
Pros: The easy and quick drop off
Cons: At pick up, the agent informed me, that I had not booked an CDW, and that it wouldn't be possible to hand me a car without CDW. During my online booking, this had not been emphasized in a way I understood. So, I had to accept the additional payment of the CDW on the spot. This nearly doubled the price of the rental.
Pros: Good condition of the vehicle
Cons: Good condition of the vehicle, competent Instruktionen and check in as well handover
Pros: Drop off procedure was efficient. Car was nice and clean.
Cons: Slow and tedious process to receive the car. Absurd fees applied for “mandatory insurance” despite having own policy.
Pros: We didn’t end up renting from them. They were so awful. We are seeking refund
Cons: DERAM UM CARRO BATIDO E COM VÁRIOS RISCOS.
Cons: Hidden fees, rude staff, late pick up, poor location, lack of communication from the airport, lack of instructions
Cons: They didnt show all the costs regarding to the car rent in the page of internet. At the end I almost payed the double of what was shown in internet.
Pros: Fast check in, fast check out, fast transport to airport.
Cons: a bit of waiting for the shuttle when arrival.
Pros: Awful ! When I rent the car with your service it was clearly note that we have the third part liability insurance but the car rental told us we don t have it and forced us to buy it . We pay twice the price indicate on your website .
Cons: Everything , they are the most awful company we have to deal with
Cons: Absolutely nothing!
Pros: Car was good and clean
Cons: Difficult to find rental agent. Lots of extras not included in quote made it not much different from renting at the airport.
Pros: See above
Cons: See above
Pros: People were very courteous and helpful
Cons: It seems they have nothing to do with discover and had several different charges and withheld and insane deposit amount from the card. Had a lot of conditions and hidden fees
Pros: the canceled my reservation, I want my refund for the 26,04 USD charged.
Cons: the canceled my reservation, I want my refund for the 26,04 USD charged.
Cons: My flight was delayed and couldn't contact the agency about delay because I boarded the flight. The agency canceled my reservation, I didn't get my deposit back, and had to rent another car through another agency. Awful service.
Pros: Shuttle bus transportation was on time
Cons: The car smelled bad the tires was bad the car was 2 years old.
Pros: The car was not wash, I ask for a switch for the same price there’s told me is going to be more money even do there’s similar vehicles in the lot. I don’t think she wanted to do the paperwork..
Cons: Awful. Misinformation and misleading advertising for Florida residents. Employee at lical agrmcy was completely incapable of providing service. Never again!