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Saferide rent a car at Miami Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: Much more expensive than advertised
Pros: Saferide was fantastic from start to finish. Shuttle to and from airport was quick and efficient. Desk was super sweet, knowledgeable and quick. Loved everyone I dealt with.
Cons: Nothing, everything was great!
Cons: Extra fees they charge. Also they called me to confirm my drop off time and when I got there no one was in the office.
Cons: The scam that you guys did with the difference of price
Pros: Terrible and rude service. I never got a car. Discover cars need to provide q refund of the money I paid
Cons: I landed and they informed me they did not have a car for me even though I had paid for and reserved it weeks before. Left me stranded in Miami
Pros: None of it, shocking customer service.
Cons: As per previous comment no vehicle to take us to Saferide, no vehicle to return us back to the airport had to pay for taxis
Pros: Never going through this site again
Cons: Your agency charged me for the reservation, but I was forced to rent it at Alamo, once I arrived in Miami. Please refund.
Pros: This is a scam. Low advertised price and lots of additional fees. Not worth it. Stay away. Total ripoff.
Cons: This is a scam. Low advertised price and lots of additional fees. Not worth it. Stay away. Total ripoff.
Cons: published price not included any of the taxes and other fees that makes 150% add on the original publish price
Pros: They were so nice and accommodating. Even if they could not do something they were so nice about it.
Cons: Nothing. Everything was good
Pros: Service was good and efficient
Cons: found the extra charge for the Sunpass was expensive.
Pros: Kind sales rep explained fees
Cons: Does not accept most insurance companies so cannot waive insurance coverage. Also $10/day minimum tolls fee.
Pros: It was very easy with the staff and the pick up was quite quick. Less time spent.
Cons: The Sun Pass daily cost of 10$ was a bit expensive if you’re having rental of 2 weeks or more in addition to the toll. The tool was only $40 but the activation of Sun Pass was 120$.
Cons: Gave me a Honda HRV from original reservation of Jeep Grand Cherokee and told me take It or leave it
Pros: I did a reservation with discoverCars the I canceled but I DID NOT RECEIVE MY $ 18 DEPOSIT: I SPOKE TO THE AGENT AND TOLD HIM ABOUT MY CANCELLATION WITH SAFERIDE AND STILL TILL NOW MY MONEY NOT REFUNDED : I WILL NEVER EVER DEAL WITH DISCOVER CARS AGAIN
Pros: All the information was easy to understand
Cons: The hiding fees
Pros: Great experience
Cons: On our contract it said we had until 17:59 to collect our car but I arrived at17:07 and they said the car was gone. I had paid for a 8 seater and the gave me a Buick eclipse which could not fit our luggage, my parents ended up having to rent a second car from a reputable car rental company so we could accommodate all people and luggage. It is by far the worst car rental I ever had
Pros: The car was in really good condition.
Cons: I was given no option but purchasing the full coverage. I have always used my own insurance or credit card coverage and they didn't allow me to. That plus the electronic toll device added an extra $150.
Pros: Cheaper than all the big box rental agencies.
Cons: Unconventional - had to call them in order to be picked up upon arrival but overall very quick. They came in the car I rented. Need to be clear on passengers and number of luggage.
Pros: Easily the best car rental experience I’ve ever had. The person helping me was cheerful, professional, and efficient and the car was in excellent condition. I will definitely be using this service on my next trip to Miami.
Cons: Price was more than online
Pros: The car was clean and new like.
Cons: The service was slow. Staff stated they would pick my group and I in 20 minutes but came over an hour later. During the return of the car staff denied dropping my group of 8 off in 2 cars like they did when we arrived so I had to drop them off then head back to the car rental and when I got there the driver was gone so we had to wait for him to get back. The staff who answered the phone should have advised me that when I called.
Pros: Friendliness and kindness
Cons: The rate indicated on the website was much different from the one I paid.
Pros: Everyone was extremely helpful and the car was exceptionally clean.
Cons: It was a bit difficult finding you!
Pros: Safe ride brought the car to the airport so it was waiting for us when we got there. An agent helped me every step of the way and made it unbelievably easy from pickup to drop off and she was extremely pleasant!
Cons: We loved it! No complaint here.
Pros: Picked me up at the airport and I got my car with minimal fuss.
Pros: Nothing..Receptionist gave hard time..she cared more bout the car then a satisfied customer...SHAME SHAME!!
Cons: The receptionist didn't care to work things out..Her attitude was all bout her wanting to be right and not helping solve the issue
Pros: The pick and drop-off felt personalized, as they picked us up in a car.
Cons: The rental car had a lot of hidden charges, and surcharges that isn't industry standard. I understand that they are a small business, but they charge admin fees for insurance waiver processing. The person dropping us off at the airport didn't speak English and we had some trouble coordinating drop off. However, it wasn't an uncomfortable experience.
Pros: They dont allow you to use your own Toll Pass $25 daily charge. Nor your own insurance. Which was about $50 per day. Nothing like how i was quoted when i made the reservation. Those charges are for everyone. No exceptions. Beware! DON'T RECOMMEND TO MY WORSE ENEMY!
Cons: They dont allow you to use your own Toll Pass $25 daily charge. Nor your own insurance. Which was about $50 per day. Nothing like how i was quoted when i made the reservation. Those charges are for everyone. No exceptions. Beware! DON'T RECOMMEND TO MY WORSE ENEMY!
Pros: Fast! The staff are friendly and responsive
Cons: The backseats were dirty and the passenger side rest window did not close properly. Not staff’s fault, just a concern.
Pros: Good price
Cons: Cars availability is not enough but probably is because of high demand.
Pros: Never got the car, agency was closed
Cons: Never answered the phone