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Ace Rent a car at Porto Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Snel en accuraat. Uiteraard wel weer het aanbod van de verzekeringen. Dat blijft vervelend maar goed geïnformeerd hierover door discovercars.
Cons: Het bleek niet Ace te zijn maar Ok Rental. Was wat onduidelijk.
Pros: Brand new car
Cons: Agent at desk a bit abrupt.
Pros: I was going to leave the last 4 questions blank because I never rented from this agency. They did not honor my contract because my flight got cancelled and they had no reservation for me event though I tried to contact them several times via email and phone.
Cons: Since they didn't honor my contract, I asked how much they would charge me for a rental and although I had lost 2 days they wanted to charge me 3 times as much. Needless to say I declined and rented with someone else.
Pros: Service was very efficient
Cons: Finding the rental place. Very small sign in Porto, I missed it completely lucky my wife saw it.
Pros: People at the desk were very efficient and the mini bus driver both ways was excellent
Cons: Hard to find out which bus we needed to get on to get to ace rentals
Cons: No info that they didn’t accept Amex prior to arrival Tricked into paying double for hire as they were ‘unable’ to take full deposit from a credit card with plenty of balance free - oddly enough they could take payment and a different deposit Unhelpful staff Overall felt completely ripped off and if company was based in UK I would sue Old and poor condition car, not even clean