Renta Florida at Miami Airport

Pros: als wij aankwamen was de auto niet klaar , naar 1 uur te wachten op de stoep mochten binnen niet wachten . was de auto klaar die ze bij ander bedrijf zijn gaan halen ( bij buren zelf gezien stond er bij ) probeerde ze de verhuur prijs van de auto 270€ op te voeren naar 400€ door extra verzekering . mijn 3 cedit karten van verschillende banken gaven geen waarborg van 1500€ zegde ze ( heb alles voor en na de dit voorval alles betaal in de us ??? ) nadien hebben ze de wagen geannuleerd zonder mijn

Cons: toestemming en doorverhuurd aan andere klant voor 700€ waardoor ik mijn auto kwijt was en op straat stond crapuul de uitbaters werden ook vijandig op het laats . dit kan echt niet !!!!!

Pros: The personnel were nice and tried to solve my issue.

Cons: Probably not their fault since they were representing DiscoverCars. Cost of rental online was $221. When I arrived it was $350. The additional charge was $10/day FOR PROVIDING MY OWN INSURANCE!

Pros: Did not take credit card, could not pay with debit with security deposit

Cons: Did not take credit card, could not pay with debit with security deposit

Pros: Car not clean but on the rule I had to sign there was a 100 dollars up to 300 dollars fine if I would have not returned it clean

Pros: Great car

Cons: Additional fees

Pros: Supplier did not provide a car with ordered equipment (GPS was missing). Suppliers car had a leaking tyre. Suppliers customer service was closed on sunday, which was not informed anywhere.

Cons: Very poor service when picking up the car

Cons: Que obliguen a pagar 20 Dol. x Día por el Sticker SUNPASS a pesar que informé que no tenía previsto usar autopistas de peaje.

Pros: Hassle free pick up and drop off.

Cons: Having to phone them on arrival, had trouble with my phone so ended up getting a taxi to the office

Cons: I was unaware of the extra charges for the rental till I got to their office to pick up the vehicle.

Pros: The car company retains 1500usd for 1 month after you deliver the car and this is not clear on the site. Also make you pay parking in the airport that is not clear either

Cons: The car company retains 1500usd for 1 month after you deliver the car and this is not clear on the site. Also make you pay parking in the airport that is not clear either

Pros: it's a scam I got scammed I'm going to do an Investigation by a Mastercard investigator

Pros: Nothing at all. Their customer service is atrocious they hung up on my wife and I 3 times and you could hear the woman on the phone talking shit about my wife and I to a coworker multiple times.

Cons: They are a scam. They will take your money, not refund it, not give you a car and be rude to you as they do it. Some of the worst custom service I’ve ever received. The woman openly talked negatively about my wife to a Coworker while she though it was muted 3 times. Hung up multiple times and admitted to stealing from us. This place was a joke

Pros: The customer service

Cons: The lack of information about taking the shuttle from the airport, it was hard to know when they would arrive to pick me up. I went on my own way

Pros: They are crooks, during the Hurricane period the sun pass in Florida was free ( all the tolls were free ) this crooks obliges me $19.99 per day. mine American credit card had car insurance, they don't accept it. the airbags were disconnected, they charge me $5.98 per day for process and facility. . lot of hidden fees. i will never recommend discover cars Anymore.

Pros: We were picked up right away by representative, after finally locating pick up area. There is a need for clearer communication of pick-up area.

Cons: Unclear communication in paperwork about toll charges and add ons. Need to emphasis upfront how tolls are charged on nearly every hwy.

Pros: Pick up and drop off at airport

Cons: Additional charges, was supposed to pay $77.00 at pick up and ended up paying $451.05 +

Pros: Scam!! They’ll make you buy car insurance even though you have it already.

Cons: Scam!! They’ll make you buy car insurance even though you have it already.

Pros: Fast, efficient, friendly and helpful.

Cons: Ordered car not available, some disruptions in swopping cars, but nothing major.

Pros: If i could i would advertising for people not to go there. Biggest scammer i have ever faced in my life. They took my refundable deposit money for one damn month for no reason.

Cons: They are scammer. Took your refundable money within a minute then they forced you to buy 3/4 type of insurance which is you can’t refuse to take. I rented car for 4 days 166 dollar with liability insurance. But they forced me to take 3 more insurance which 365 dollar even I can’t cancel my reservation if i do they said they will took my refundable money.

Pros: Plx don’t rent any car out side of the airport …..those small companies are a ripoff

Pros: I consider there was not service at all neither fron renta florida and even less service by discover car.

Cons: Terrible experience from both companies. Llesson learned, hope I can warn about the disaster of discover cars to as many people as I can.

Cons: About an hour collecting the car as cars not ready on arrival. When it did arrive their was no petrol so had to wait for them to refill it. Masks from another driver left in car. Key fob battery low on collecting car, informed them straight away and told it would be ok. Key fob was then working off and on throughout the rental. Low oil light was on the car when collected, I went back in and informed them but was told that it comes on every time car is started then goes off. Engine management l

Pros: Excellent service and personalised attention.

Pros: Excellent service, friendly people. Very satisfied.

Cons: -

Cons: Impossible to join the customers service to say we Will be late. One hour of late and they tell us "i m sorry but we haven't got any car for you" The guy told us That he will call us Thé Day after in the morning at 7.00am but he never did it.

Pros: My experience with Renta Florida was fine, especially the extension.

Cons: Everything with Rena Florida was fine; it's with Discover Cars that I have an issue with.

Pros: This people not bring canceled my recervation My fly deleted

Pros: Nothing.

Cons: Customer service is poor. It seems like the whole company is a scam at this point.

Pros: It was quick and easy. The owners were accommodating and easy to work with.

Cons: The insistence that we purchase insurance. It's not necessary if the driver has full coverage insurance through their own insurance provider.

Pros: Nothing

Cons: Not interested in giving service

Pros: nothing

Cons: appauling customer service

Cons: Where to start….. we arrived 55 mins after agreed time due to traffic to be told that our car was now not available as they only hold for an hour. We were then offered a Lexus and scoffed at when we refused it. I drive a Jaguar SUV at home so a ‘luxury car’ as she described it was not what we wanted. We were then told to wait for over an hour for a car to be offered the owners wrangler and to come back to Miami tomorrow to get the ‘nice, beautiful, automatic roof wrangler that you want’.

Pros: the girl in charge was a Super Woman! top! Super professional!

Cons: nothing I remember

Pros: Nothing

Cons: Nothing

Cons: Time spent at pick up. All the good service contacting us ahead of car pick up was wasted as car were not at all ready at time of pick up. 1hs to 130hs.

Cons: Time spent at pick up. All the good service contacting us ahead of car pick up was wasted as car were not at all ready at time of pick up. 1hs to 130hs.

Cons: Car mileage 100,000miles. Time spent at pick up. All the good service contacting us ahead of car pick up was wasted as car were not at all ready at time of pick up. 1hs to 130hs.

Pros: Will definitely recommend this company and use again ..

Pros: The agent who picked me up was very efficient and the price was good if it wasn’t for the defects mentioned above

Cons: The lady the took the car back promised to do something about compensating me for the hassle, but I did not hear from them again

Pros: Price

Cons: Car very dirty and had trash in it from previous renter. Rental agent attempted to force into buying a toll package stating it was mandatory when the renta Florida terms and conditions stated that it was optimal.

Pros: Awesome service, the agent was so nice to us!

Cons: nothing, everything was great

Pros: Our flight was delayed and we were able to keep contact and schedule a new pickup time the next day. Also, we could change cars easily.

Pros: I didn't use the services because I called them around 11:15 am. I arrived to gate No. 4 at 12:30 pm to pick up me. They arrived to pick up me at 12:45 pm. My rental expired at 1: pm. When we arrived to Renta Florida office (after 1:00 pm) they told me that the rented car was not available because Discover cars cancelled my booking due to was out of time. They offered another expensive option and they didn't want to take my credt card assurance.

Cons: I want to refund the payment in advance.

Pros: N/A

Cons: Didn’t like anything

Pros: Everything, pick us up at the airport in jus few minutes, a very good car, and very professional costumer service, our next trip to Miami definitely looking to book with '' Renta Florida'' thank you guys.

Pros: Nothing do not rent cars through this site

Cons: All charges are not mentioned when renting a car upfront

Cons: No available 24x7, no phones at airport, no counter

Pros: Servicio por Latinos, con toda la amabilidad que los caracteriza y sin exigir seguros adicionales al momento de rentar. Muy correctos y agiles en todo el servicio. 100% recomendados!!!!

Pros: Car condition and service of the personal.

Cons: it was easy.

Pros: Price was great. Courteous drive and pickup from airport.

Cons: Getting phone call answered. Bit of a language barrier

Pros: Very bad service

Cons: Everything

Pros: Very good cars and good service

Cons: there was no sign with his name at the airport

Pros: The drop off was super simple and we were dropped off directly in front of departure gates vs having to go through car rental center.

Cons: Not easy to find in airport. Needs MUCH clearer instructions on what to do upon arrival.

Pros: The rep met me at the office on the day of my departure 2 hours before they opened and shuttled me to airport. Great service!

Cons: not being at the airport renta car center

Pros: Nothing!

Cons: No rental desk representative at airport, had to call and waited for about 1hour to be picked up. Car was crashed, rental price was almost doubled at checkout, agency wanted to retain 1500 usd as insurance! Crazy amount of money! WORST SERVICE AND EXPERIENCE EVER!

Pros: I was not provided with the car And asking to return my payment

Cons: Not responsible at all It is not a service It is torture

Pros: Nothing positive to say.

Cons: Hard to find, you have to call them to pick you up. You’re lucky if they pick up the phone. Then you have to wait for them. And when dropping of nobody’s there and they made you wait for them. You will not get a car you reserved. You will have additional not expected fees.

Pros: Easy drop off

Cons: Everything except for drop off

Cons: I never rented the car. Pick up instructions were poor and there was no remedy to make amends by the agency.

Pros: price and service

Cons: some delay at the pick up due to a problem they had the day of the pick up (the suffered theft of 2 units that morning) Not a service problem, just some delay but I am sure would not be the rule.

Cons: The price listed was not what I ended up paying once I got to the rental car location. They forced me to take their insurance although I already have my own car insurance. I will never rent from them again.

Cons: Hidden charges everywhere. Charges that are not listed when you rent the car, but when you get there you are charged nearly double for stuff you dont need, but have no choice but to add.

Pros: He waited for me 15 min.

Cons: I didn't like the car that you advertise, registration on the car was expired, drove on the spare tire on front driver side and it was total dark he showed me the car. My wife mentioned to rental person and he said not to worry. Here is proof CUF7060 Expires at: 10 23 20 VIN# 3N1AB7AP8HY22332 sorry can not attach the picture of spare tire I do have saved and if that have any interest to you I can email it. Thanks for your attention! Nikola Milanovic

Cons: They weren’t clear about which insurance policies were and were not covered. I would not have rented with them had i know further in advance.

Pros: Nothing... Not a real agency.

Cons: See above.... Beware

Pros: Very friendly company. They helped me out tremendously even when I made an error. I never felt like help was not an option. Highly recommend.

Pros: I like the quick and friendly service that was provided by the agents.

Cons: I liked the service that was provided as they were on time to ensure I made my early flight.

Cons: They charged me 177 dollars more after I put a 50 dollar deposit.

Pros: Everything. They are perfect. Price and service are just AMAZING.