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Interrent at Milan Airport Malpensa
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: Lack of drop of i Turin. Poor signs at the airport in Malpensa.... from the highway....
Pros: Car was as agreed, drop off was oke.
Cons: Pick up "service" agent was rude, almost aggressive.
Pros: the fact you did not inform me who was your partner agency at Malpensa airport. I has to find myself that your partner agency was goldcar. I arrived there at 6.50pm and clising time as 7pm and they wanted already to close and I had to insist to hve help and they did NOT GIVE ME ANY CAR BECAUSE I HAD THE VISA DEBIT CARD. Now you are not even refunding me 45£ I paid online in advance. Shame on u! worst service ever!
Cons: the fact you did not inform me who was your partner agency at Malpensa airport. I has to find myself that your partner agency was goldcar. I arrived there at 6.50pm and clising time as 7pm and they wanted already to close and I had to insist to hve help and they did NOT GIVE ME ANY CAR BECAUSE I HAD THE VISA DEBIT CARD. Now you are not even refunding me 45£ I paid online in advance. Shame on u! worst service ever!
Pros: Im a usual customer. they're easy, quick and not picky.
Cons: cars never have sensors for parking. they're the only ones
Pros: Quick, easy, comfy
Cons: I wish they were more flexible in terms of waiting in case of delay and extension of contracts remotely as other car rentals do
Pros: im regular customer. easygoing to pickup and return. never had troubles so far.
Cons: everything is fine. cars sometimes have some scratches not reported. take a pic and dont worry
Pros: The wheather in Italy
Cons: Everything-See above
Pros: Ease of transaction either end.
Cons: Hard sell for extra cover I believed I had already purchased.
Cons: Everything. We had issues with our car and it was towed away from the highway. Instead of thinking with us for a solution they were unreachable for 4 hours and their lack of flexibility forced us to hire another car for 3 days.
Pros: The car was clean
Cons: They charge me £30 for no obvious reason in January 2020. When I called to ask they said it was a charge due to outstanding highway tolls. This was incorrent as I paid online tolls and sent them a receipt. I never heard back.
Cons: Our flight was delayed by 3.5 hours so the booking had been cancelled when arrived at the desk- the car was no longer available which we know is nonsense- so they charged an extra €100.00 - had no choice so I was screwed
Pros: The Car condition is not the same on paper
Cons: The agents is not simpaty and no help
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee of 150.00 EUR per rental applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A novice driver fee will apply to drivers who have held their driver license for less than 4 years.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU countries.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
In order to pick up the car, domestic renters must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, Italian fiscal code card.
A deposit for a tank of fuel is required upon collecting the vehicle.
If the customer takes the following extra equipment: GPS Navigation system, then an additional amount of deposit will be held on their credit card.
The following credit cards issued on the main driver's name are accepted: MasterCard credit card, VISA credit card. Any other cards or cash payments are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Crossing country borders is allowed to the following countries: Croatia, France, Slovenia, Switzerland.
Crossing the border is not allowed if the vehicle was picked up in Sardinia, Sicily, Apulia, Calabria. Information on the exact fee amount is available by request. In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/collection service is not provided.
During the winter season (15.11. to 15.04.), Snow chains may be mandatory on certain roads in the following locations: Northern Italy, Central Italy, Southern Italy. For more information please contact the car rental provider.
A deposit for a tank of fuel is required upon pick up.
Diesel vehicles are available only by request upon arrival. Diesel vehicles are available for an additional charge.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Pick-up & Drop-off