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GaldieriRent at Milan Airport Malpensa
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Cons: Must have plastic credit card ,otherwise you could not get the car...we have to change driver because of that...
Cons: We had very little help when the car gave issues on day 1 even though we had full insurance the agent told us it’s the car company’s issue and we should work with them directly the rental company in turn told me we had no insurance and had to contact a breakdown company. This is not acceptable service when clearly the issue was a car manufacturer issue.
Cons: They accepted only physical credit card (not from mobile, not a debit card, not cash, not with credit card of another person), which created a big problem for us and we didn't manage to pick up the 2 out of the 3 reservations that we had paid and we were not offered with any alternative options. And we still paid for the reservations - they were not fully refunded, even though we didn't pick up the cars late in the evening as planned and the cars were available to them to lease the next morning
Cons: Changing my name on the booking application they charge me 25 Euros which I thought was very unfair for a simple mistake
Cons: Galdieri refused to rent the vehicle in absence of a card marked as credit card although we have presented an embossed card that I used for many rentals in the past years (we used it even now with AVIS). At the same time they refused to switch the reservation to my wife (who possessed such card). Still, they retained the fee for the entire period even though we haven't even touched one of their cars...
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A senior driver fee applies to drivers over the age of 76.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): EU.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit. Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
The IDP must be issued by a country that is a signatory of the Geneva or Vienna Conventions and not by a private organization/company and you must provide the original.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.
During the winter season (from 15.11 until 15.04) Snow chains is/are mandatory for rentals in Italian and is/are not included in the price.
By law, winter tires are mandatory on all roads from 15.11 to 15.04 in the following regions: South Tyrol.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
If the customer is late for a return for more than 59 minutes, extra day charges will apply, in addition to any other rental charges.