Alamo at Milan Airport Malpensa

Pros: Car was nearly new

Pros: The crow very helful

Pros: Really good service

Cons: Nothing I would change

Cons: In Trieste in place of dropping-of, there is no clear sign inscriptios place and level of parking Alamo.I spended extra time for loocking for. And wasnt time to chech out with offifials .Have to improve

Pros: nothing , you are company of liars, there is no connection between the vehicles that appear on the order and the vehicles you have

Cons: mothing !

Pros: Customers officers are very helpful and efficient

Cons: No regular Car maintenance

Pros: Fast and reliability

Pros: Staff was helpful, process was very sound

Cons: It is not very easy to find the stand for the pick up, nor parking for return

Pros: Can be slightly easier to find at MXP airport.

Pros: صراحة شركه نصابه جدا اخذو فلوس التأجير وكمان اخذو ٥٠٠ يورو تامين لمن سلمتهم السياره قالو حياخذو ٨٠ يورو بنزين واتفاجاظ إنهم سحبو ٣٨٧ يورو من ٥٠٠ يورو نصيحه لحد يستأجرونهم

Pros: Elisa and Davide were very helpful at the desk

Cons: Nothing

Pros: Very friendly and personable rental agent, her name was Rafaella.

Cons: Finding the car for pick-up and drop off was very confusing. Not enough signage.

Pros: They were efficient and the service was in the airport or in the maste Venice which is very comfortable

Cons: I had full coverage insurance and they charged me for small scratch 410 euros they said my insurance from Discoverycars not with them otherwise they will not charged me so i have to contact discovery cars in order to refund my money back, which really I don’t like it Next time i would go directly to car rental companies and get full insurance rather than going to discovery cars as brokers which at the end i would face same problem i had it

Pros: The picking up and dropping off of the car are efficient.

Cons: The car rental company did not answere the phone during the weekend.

Pros: I liked the time of receiving and delivering the car, it was great

Cons: I did not like receiving a car other than the reserved one

Pros: Quick drop off

Cons: To much time picking the car.

Cons: Rude staff .They try to get more money

Pros: I didn’t like any thing’s

Cons: Didn’t get the car I picked or similar the same size at least

Pros: the girl on check in was cooperative, and they changed my car when i spot dirty back seat

Cons: not clear explanation where petrol stations are for the return

Pros: Pick up easy

Cons: Drop off not well marked in time airport

Pros: Helpful and good car

Cons: Expensive but did book last minute

Pros: Alamo good and welcoming service

Cons: Polite, helpful

Pros: Very fast, efficient and friendly return. Andre(a) and Rafael were helpful and knew were we on a time limit. Great service from both of them!

Cons: I had requested a Peugot 3007 because fo the boot space, but it wasn't available

Pros: The ease and convenience of renting the car, and also them allowing me to downgrade from the upgrade. They gave me if that makes any sense.

Cons: Dropping the car off was a little stressful

Pros: Nice service and crew

Cons: The car was fine, wipers was worn out and in 110-120 kmh the car was vibrating

Pros: Like this agent and will book it again during Euro holiday

Pros: Pretty easy service

Cons: Couldn’t find alamo

Pros: picking up was fast , car condition and cleanliness

Cons: the rental desk need to be more patient to costumer questions

Pros: Very responsive and quick to get you going

Cons: Finding the drop off area at Naples centrale was a nightmare!

Pros: Alamo was ok discover was terrible. Didn’t tell us needed international license if the rental was outside the airport. Couldn’t change drop off location via discover and couldn’t contact Alamo to make the change as no one answered the phine

Pros: The rental company representative was good and fast.

Cons: How to manage paying tolls. Until now could not find the proper link. Drop off. No proper instructions and directions. Took time to finally drop off at Geneva airport

Pros: Easy to get.. Easy to drop.. thank you.. made my trip easier

Cons: No thing.

Pros: Great service As always Car return was also very easy

Cons: Very efficient

Pros: Great value, friendly staff and easy pick-up and drop-off.

Cons: Nothing

Cons: I am not getting my refund and customer response on mail is very slow

Pros: Lied to from start to finish. Ordered a car capable of carrying 4 bags and could only get 2 in leading to a very dangerous drive. Was offered an upgrade for £90 and agreed an only to find actual cost was £200. Excuse was I should have bought small bags!!!

Pros: Completely new car,great service!

Cons: I did not like sommer tieres while retning car at the end of December, winter time. I think it is unresponssuble to offer the car on sommer tires.

Pros: At the desk when getting the car even what I’ve ordered wasn’t available she recommended me for alternative and it was perfect. At returning it was very quick.

Cons: The car was a little bit damaged

Pros: Friendly

Cons: Much more thoroughly cracked the car on return the the check ou

Cons: car nothing like what we booked so struggled with luggage, car pickup at wrong terminal , price for extra driver more when at the booking desk

Pros: good service

Cons: no things

Pros: Agent service was friendly.

Cons: When droppi g off the car we had to run back and forth to find the agent to check our car despite the drop off office should have beeb open.

Pros: polite quick concise

Cons: outside of the vehicle was badly cleaned and who ever they use is scratching the paint work with fine circular marks

Pros: The only thing worth mentioning is the ease of the drop-off.

Cons: The representatives at the desk were providing contradictory information regarding border crossings. Overall, the experience was very unpleasant. The representative failed to communicate in a professional manner. After requesting an additional driver at the Alamo desk, we then realised that it has not been included in our contract.

Pros: -

Cons: They obviously tried to trick us about the insurance! Not OK

Cons: Could you please send me an address to send an official complain ?