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Optimo Rent at Milan Airport Malpensa
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Optimo Rent did not exist, the company was AutoVia. Even the staff at AutoVia were unsure of whether it was their booking until they searched for my reservation by name.
Cons: Nothing branded or labelled Optimo so no indication of where to go or which desk was the right one. Wasted a lot of time wandering around and asking different desks.
Pros: Everything was perfect starting from shuttle bus til attitude to the client. Very polite personnel, No problem!
Cons: We were in October 2023, everything was very vey good, the price was lower that others rental agencies. Agency located 7 min drive from airport.
Pros: They are escros and agressives. Never again.
Pros: They have to improve all the procedures. They make very bad to Italian tourism
Cons: The time of refund money. They told about 20 days after the delivery!!!
Cons: very difficult to find
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 26.
Maximum rental age is 74 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): Italy, EU.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
Renters from the following country(ies): Italy must provide the following documents: proof of home address (e.g. Utility bill) in order to collect the car.
Prices for extras are shown on the booking page.
By law, winter tires are mandatory on all roads from 15.10 to 15.04 in the following regions: Aoasta-Valley.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.