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![Goldcar at Milan Airport Malpensa](https://www.discovercars.com/PartnerFiles/80/logo_70x35.png)
Goldcar at Milan Airport Malpensa
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Cons: When I dropped off the car, there was a small scratch on the plastic rim cover, and the emplyee of Goldcar marked that as a damage, and she wrote that the rim is damaged, which is absolutelly not true. Moreover, she was so rude and with very bad attitude. Contrary, Gaia, tha staff on the desk when I picked up the keys, was so helpful and extremelly friendly.
Pros: Not much
Cons: When arrived i was told i couldnt drive because of my driver license not being in english. They refused to change de name of the main driver so we had to do a different reservation. The staff was 0 helpful and 0 understanding. I know rentals have policies but they should have been clearer on that specific policy that affects so many prople
Pros: Quick and easy registration process
Cons: They tried to sell a expensive insurance that I had already covered with my travel insurance. They did not belive it and kept on pushing.
Pros: Price is good.
Cons: No phone number for Goldcar offices. Only generic customer service phone which doesn't know to say anything specific about your problem.
Cons: The man at Bergamo Airport that took the car from us is the rudest man I have ever come accross
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A novice driver fee will apply to drivers who have held their driver license for less than 4 years.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU countries.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, domestic renters must present the following documents: valid driver license, ID card, credit card on a main drivers name, booking voucher, Italian fiscal code card.
Residents of the following country(ies): EU are required to present the following document(s): credit card, valid driver license, ID card, booking voucher in order to pick up the car.
Residents of the following country(ies): non-EU are required to present the following document(s): passport, credit card, valid driver license, booking voucher, International Driving Permit (IDP) in order to pick up the car.
A deposit for a tank of fuel is required upon collecting the vehicle.
If the customer takes the following extra equipment: GPS Navigation system, then an additional amount of deposit will be held on their credit card.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Optional extras are subject to the following additional charge(s): Premium Location surcharge, Airport Surcharge.
Delivery/collection service is not provided.
A deposit for a tank of fuel is required upon pick up.
Diesel vehicles are available only by request upon arrival. Diesel vehicles are available for an additional charge.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Pick-up & Drop-off
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