Milan Airport Malpensa (MXP), Milan, Italy-Mainland
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Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Goldcar at Milan Airport Malpensa

On-Airport. Ufficio Terminal Arrivi
0034965233425/00390645209634
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Normal business hours
Mon:08:00-00:00
Tue:08:00-00:00
Wed:08:00-00:00
Thu:08:00-00:00
Fri:08:00-00:00
Sat:08:00-00:00
Sun:08:00-00:00
Period outside normal business hours
Mon:07:00-07:59; 00:00-01:00
Tue:07:00-07:59; 00:00-01:00
Wed:07:00-07:59; 00:00-01:00
Thu:07:00-07:59; 00:00-01:00
Fri:07:00-07:59; 00:00-01:00
Sat:07:00-07:59; 00:00-01:00
Sun:07:00-07:59; 00:00-01:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car
United Kingdom
Citroen C3 Aircross
December 20, 2019

Cons: They are a scam
Lithuania
Fiat 500L
September 4, 2019

Pros: Everything good

Cons: Drop-off was overcrowded and we had to wait for 20-30 minutes, but despite that, everything was ok
United Kingdom
Fiat 500
August 14, 2019

Pros: Model of car was exactly what we expected and clean, for a good price.

Cons: The service at the desk was infuriating, rude staff, and took over an hour to pick up the car. The car was very damaged and we were worried that we may get blamed for the damage so had to take a lot of photos.

United Kingdom
Smart Fortwo
July 7, 2019

Pros: Drop off.

Cons: Astronomical additional insurance cost - more than the actual car hire cost itself. Long wait time at the desk.

Czech Republic
Opel Astra
February 17, 2019

Cons: Goldcar is only on Terminal 1, therefore journey between terminal was needed.
United States of America (USA)
Citroen C4 Cactus
January 11, 2019

Pros: Not much

Cons: Old beat up Cars, charged me more than expected, limited options for cars available, agents not particularly friendly and helpful

Cyprus
Fiat 500 2 doors
December 26, 2018

Pros: Kept the prices

Cons: tried to sell me insurance, scaring me that my crredit card company would not cover any faults, as they would not be giving me any invoice if somethig with the car went wrong and i had to pay for it.
Turkey
Fiat Panda
December 5, 2018

Cons: Desire of the agent to sell the full protection package is annoying.
United States of America (USA)
Kia Ceed
December 5, 2018

Pros: value for the money

Cons: slow picking up car
Belgium
Opel Corsa
October 22, 2018

Pros: Time spent picking up the car Time spent picking up the car

Cons: Efficiency of the car rental agents
United Kingdom
Audi A3
September 2, 2018

Pros: Fast and friendly

Cons: Fast and efficient and friendly
United Kingdom
VW Polo
September 2, 2018

Pros: Nothing

Cons: My grievance is that when booking, I asked your agent to make the process as easy as possible for my wife as she is not used to travelling abroad. In response the moron you employ recommended a rental company based in Milan terminal 1 when she arrived at terminal 2. How stupid are your people. Since the service you provided to us in Majorca was equally pathetic I assume you employ idiots and then train any common sense out of them.

United States of America (USA)
Kia Ceed
August 26, 2018

Cons: They lost the reservation. It took us 3 hours to finally get a car (they had given ours away, they claimed) only because the manager intervened (we asked for the manager from the beginning, but he waited 2 hours to assist us). He was nice in the end but when you have flown 12 hours and are extremely tired with three sleep deprived children under age 5 waiting for 3 hours to pick up the car, the system is BROKEN.

United States of America (USA)
Fiat Panda
August 25, 2018

Pros: NOTHING! Rude, and not helpful at all!

Cons: EVERYTHING! It literally ruined our trip, because then I had to go and wait around at the other rental car counters in the airport terminal, and pay over $500 USD for something that should have cost a fraction of this.

United States of America (USA)
Fiat Panda
July 25, 2018

Pros: Nothing

Cons: The hidden fees 1300 euro hold on credit card or must buy full coverage insurance you guys did not say that when i made my reservation wtf. Plus they said 24 hour to get back my refunde and its been 3 days i got nothing. Garbage service. Never again

United States of America (USA)
Ford Focus 5d
July 20, 2018

Pros: Price

Cons: Miserable car! Agents hard-selling insurance and addons, untruthful info, mean attitude.

Germany
Fiat 500 2 doors
July 12, 2018

Cons: No fluids in the window cleaning system. Oil level was low.

United States of America (USA)
Fiat Panda
July 12, 2018

Pros: Only issue was return at night

Cons: All worked in end
United States of America (USA)
Opel Corsa
June 30, 2018

Cons: The car broke down and the company refused to offer any help
Mauritius
Citroen C4 Cactus
June 4, 2018

Pros: car in good condition

Cons: 2 hours waiting to get the car ! this seem to be a continuous pattern as when I dropped the car, the queue was the same again. No fuel station at the airport, only 20 min away, this should be highlighted when the car is picked up.

United States of America (USA)
VW Polo
September 22, 2017

Pros: Nothing.

Cons: Unprofessionalism.

United States of America (USA)
Ford Focus 5d
September 19, 2017

Pros: The car was average. No issues with the vehicle.

Cons: It was a bait-and-switch... the advertised price (the price I booked at) was very low and that's why I chose this car over the Sixt rental that I used elsewhere. When I got to the counter to pick up my reservation, the representative added another €100 for insurance, telling me that I couldn't use the insurance provided by my credit card. He also added flex fuel charges without proper explanation. I wanted to cancel the booking but it was too late at night to find another option.

United States of America (USA)
Fiat 500
July 25, 2017

Cons: A little unclear how a flexfuel option worked and overpaid for the pleasure

Denmark
VW Golf
July 23, 2017

Pros: relatively quick

Cons: Goldcar is trying to charge me for a big damage that was alreday on the car, and registrated in docs, when i recieved it. The doc was blanck but their where several damages on the car. Their procedures are not their.
United States of America (USA)
Fiat 500
July 23, 2017

Pros: Original price

Cons: Insurance WAY TOO HIGH !!!!!! I paid $25/day for insurance. My guess - highest price in the world !!!!!!!!
United States of America (USA)
VW Golf
July 22, 2017

Pros: Only option available at the time we arrived at the airport.

Cons: Pricing differences.

United States of America (USA)
Fiat 500
July 7, 2017

Pros: Despite booking in advanced, a car was denied because I did not have an international driver's license. What year is this, 1960?? I was left hanging in a different country with no concern about my situation (your fault). I was able to walk across the hall and get a great rental at great value. Your loss. Never using this service again.

Cons: Despite booking in advanced, a car was denied because I did not have an international driver's license. What year is this, 1960?? I was left hanging in a different country with no concern about my situation (your fault). I was able to walk across the hall and get a great rental at great value. Your loss. Never using this service again.
Hong Kong
Opel Adam
June 6, 2017

Cons: it was much less expensive in Spain
United States of America (USA)
Opel Adam
June 4, 2017

Cons: He was over zealous about trying to up sell me on insurance and in fact was almost threatening about it. He over charged me and I'm having to dispute the charge with my credit card company. My contract from Discovercarhire stated one thing, but the agent charged me $28.91 more than the contract stated. He seemed dishonest, hence I would be much more careful next time when using them.

United States of America (USA)
VW Polo
May 17, 2017

Pros: Nothing.

Cons: Didn't honor the reservation.
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Milan Airport Malpensa (MXP), Milan, Italy - Mainland

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Pick-up date
Drop-off date
Driver's country of residence is United States of America (USA) and age is 30-65

Top 22 Suppliers for Milan Airport Malpensa in 2020

Interrent
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Excellent 8.7
+390645229545
Terminal 1, Aeroporto di Milano-Malpensa, 21010 Ferno VA
Enterprise
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+390258580333
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Locauto
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+390258580333
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Optimo Rent
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SS. 336 Km8+500 Cardano al campo (VA)
Target Rent
Target Rent
Excellent 8.9
+3903311587042
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Sicily By Car
Sicily By Car
Excellent 8.8
+390258581048 / +393457313708
APT Malpensa, 21010 Ferno VA
Centauro
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Excellent 8.8
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SP52, 5, 21010 Vizzola Ticino VA
Alamo
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Excellent 8.7
+390258580333
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SIXT
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+390258580271
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Europcar
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Excellent 8.6
+390274869200
MALPENSA APT-TERMINAL 1
Keddy
Keddy
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+39025858621
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JoyRent
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Avis
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+39025858481
SS336, 21010 Malpensa VA
Budget
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Excellent 8.5
+39025858481
Milano Aeroporto Malpensa Terminal 1
Ecovia
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+390331231435 / +393316397220
Area di servizio ENI Malpensa Est SS336 KM8+500 SNC, 21010 Cardano Al Campo
Ok Rent A Car
Ok Rent A Car
Excellent 8.1
+34902360636
Via del Gregge, 220, 21015 Lonate Pozzolo VA
GreenMotion
GreenMotion
Excellent 8
+393485739956 / +393311820322
Via Caproni, 3, 21019 Somma Lombardo VA
Firefly
Firefly
Very good 7.8
+393406335432
Malpensa, Terminal 2, 21010 Ferno VA, Italy
Goldcar
Goldcar
Very good 7.4
+390645209634
On-Airport. Ufficio Terminal Arrivi
Ace Rent a car
Ace Rent a car
Very good 7
+390258582211 / 3172487251
In Terminal
Rhodium
Rhodium
Very good 7
+390645209634
On-Airport. Ufficio Terminal Arrivi
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