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Noleggiare at Milan Airport Malpensa
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: They are good and fast. And tha car was upgraded.
Pros: The return was very quick
Cons: I did not get the cars in the same category I’ve ordered. They told me there are no cars in the same category so I got two smaller cars that did not fit my needs. Moreover, I asked for snow chains since one of the cars was without snow tires and I got a pair of chains that did not match the wheels size
Pros: efficient handling, good car condition
Cons: its parking lot is far away and requires shuttles. on the way out it took 25 min! on the way in only 5min.
Cons: Got a different car
Cons: Hard to communicate. The car was much bigger than the one we've booked. Absent snow chains - we had to return to the rental office to collect them. No winter tires option. No anti-freeze added to the glass-cleaning fluid.
Cons: The fuel tank wasn't full There wasn't snow chains in the car
Cons: That it was a 1.5hr exercise to get the car, and that we did not get the booked car despite paying extra for a better model
Pros: The car was all broken and the child seats were really dirty
Cons: Easy check out
Pros: They were very friendly and great
Cons: It's quite far from the airport
Pros: Only the transportation was fine
Cons: Service beyond all criticism An hour to wait to take a car barely know how to speak english
Pros: the service crew was very nice and good
Cons: the fuel tank was almost empty when I receive the car
Cons: O fato de que a devolução do valor pago no caso de cancelamento de uma reserva dentro prazo ser feita através de crédito para ser usado em futuras reservas. Eu penso que o correto seria devolver o valor imediatamente e não oferecer um crédito para futuras reservas.
Pros: They were very helpful when I picked up the car and were even able to upgrade our rental with a slightly bigger hybrid.
Cons: I had trouble contacting the return station near the Venice airport and so I dropped by the day before to confirm the procedure. after that the return worked fine.
Pros: Terrible service and all customers were upset
Cons: They wouldn’t accept my original booking and charged more &$
Pros: Good car. Helpful people
Pros: great reception
Cons: the tires needed air
Pros: Efficient staff
Pros: When picking up the car they made sure that we had a car with good mileage, GPS and that we could fit our luggage.
Pros: Great !!!
Cons: Not at the airport ..
Cons: They had over reserved. They offered us a car that had a major accident. Passenger door completely smashed in. We refused and got another vehicle also dented. Terrible service.
Pros: Worst experience with any rental company, ever
Cons: Our booking was not honored, I would like a refund as we were left waiting hours, Our booked vehicle was not available and this ruined our whole holiday, I spent half of it on the phone trying to sort. We were promised the appropriate vehicle would be dropped off and it wasn't snd I ended up having to drive when I already have whiplash from a recent accident
Pros: great service and a great car
Cons: needs a taxi or a shuttle to get there from the airport
Pros: speed, non-stop drop off for car
Pros: Somehow we finally got there - not easy.! Discover Cars customer service was a big relief, also not expected.
Cons: My rating speaks for itself.
Pros: Your front desk person spoke English and she was so helpful, kind and patient. She was excellent 👍
Pros: Great car, good value. Friendly staff.
Cons: Looooong wait to get the vehicle.
Pros: Easy and friendly
Cons: The office weren't in the airport as mentioned in the contract!!!!!!! The staff has forced us to pay extra money because we don't have visa card!!!!! The car was body damaged from everywhere!!!!!! The car windows were not with sun blocker!!!!!!! They didn't unblock the insurance amount till now!!!!!!!!!!!!! The office staff was not assisting as she should (saying: Sorry I have customer - go find your car!!!!!!!!!! )
Pros: The representatives were kind and helpful
Cons: Local rent car- 1. Added 400 euros for full cover which was already prepaid 2. We received a bigger car. My wife couldn't drive. Added extra cost for highways and parking. 3. Car was missing AdBlue. We paid the cost and wasted time on dealing with it and with all the alerts. 4. The car needed a mechanical service. Alerts were shown consistently.
Pros: Shuttle service to and from the airport was quick and convenient. Checkin and pick up was relatively fast.
Cons: They gave me the wrong car and called me two days into my reservation to tell me they did not know what car they gave me and that it was the incorrect one. On returning the car, they tried to charge me for significant damage to the car that already existed on pickup. I had a video so they dropped the additional charges.
Cons: Noleggiare scammed me of 120 Usd. Gave me an Indian car with huge amount of bumps and scratches. Then charged 120 Usd for a black spot on a very scratched old plastic wheel cover. Totally scammed. Reading the reviews it seems like many others got scammed in the same way.
Pros: Please hurry to refund the 100 Euro deposit
Cons: Please hurry to refund the 100 Euro deposit
Pros: Staff was helpful, cordial, and efficient.
Cons: You should tell customer about the fine print regarding insurance, namely that you do not cover directly but that if anything happened, we have to pay up front and deal with insurance ourselves. Other companies don't do that. Thankfully, nothing happened in our case, and the car worked very well.
Pros: Our experience was tainted by unavailability of the requested car.
Pros: Excellent value Good customer service
Cons: Off site rental location
Pros: no comment
Cons: dismissive and not helpful
Pros: People were polite, but that doesn't substitute for a car that wasn't there for 5 hours!
Cons: Agents were helpless to get us a car. Then, on return, the petrol station we were directed to nearby would not take credit cards, and I was charged an extra EUR25 to refill--even though I didn't have the car for the full rental time.
Pros: Decent price, I liked the option of online check in The shuttle bus service was very convenient.
Cons: The car was pretty beat up. But not all damage was noted on the form. We had to film all the damage around the car so we could prove we didn't cause any damage.
Pros: new and clean car
Cons: offices out of the terminal
Pros: Nothing, they were rude and un helpful
Cons: They gave us the wrong car and refused to help. We will be requested a refund
Pros: The worst possible
Pros: Being bussed away from the airport and made to wait in line for an hour before being told there were no cars available
Cons: the car had no radio!
Cons: didn't get the car, reservation was auto cancelled after 1h
Cons: Incredibly rude on the phone, hung up because another customer came in. Gave our car away despite us calling and saying our flight had been delayed.
Cons: Fuel tank wasnt full , just 3/4. After 150km engine lamp came up. Hard to solve problems after drop off. Car coud be more cleaner
Cons: the clerk was unfriendly
Pros: Not at all. I'm renting often, but this company has been the worst so far.
Cons: Car presented a lot of damages at time of rental, included one light scratch that was not reported and I didn't notice due to the size of it. The agent didn't inspect the car with me and now I believe she did it on purpose. I drove the car for few hours only in the freeway and when returned at a different location, the agent pointed immediately the scratch, almost without inspecting the entire car. He immediately informed that it would be a charge for the scratch that I didn't make
Pros: Overall value for money of your rental car
Cons: Right after the car was picked up, the engine light came on for lack of ad blue. I had to bear the cost of purchasing ad blue and have not yet been reimbursed, as assured by the staff.
Pros: Easy pickup and drop off. No surprises.
Pros: Car upgrade when the initially booked one wasnt available
Cons: Slow, refuse to acknowledge scratches and flaws and rushes the check-out, then nitpick every detail when you drop the car off
Pros: Noleggiare representative (Francesco) was helpful and explained everything clearly
Cons: all was good
Pros: Helpfull and efficient
Cons: First car didn't match request. Second car did but tank wasn't full. Staff not friendly but efficient
Pros: returning the car was fast and easy
Cons: was extremely expensive we arrived at the rental location and no one was in the office and it took 30 minutes to get our keys, even though it was prebooked
Cons: One of the staff lady was really rude,but the others were friendly . The car was damaged,but that was not the problem,we only got a check sheet once they saw us taking a video of the dents&damages. Also,the tank was only half full,when it was supposed to be full(as stated in the contract),they only changed the contract when we pointed that out . Not professional at all. Would probably rent again as its really cheap,but be careful to check everything .
Cons: They told me I was not covered by insurance when I had purchased it from another vendor.
Pros: Excellent service and lovely staff. Brand new car which was lovely to drive.
Cons: Slight walk from the drop off to the office with big bags
Cons: Upon returning the car on the 31st December 2021. There was no shuttle bus to take me from Milano Airport to the car rental company.
Cons: I have not receive my 1000 EUR deposit back after one week time i returned car without any damages.
Pros: Easy way to get the car. No nonsense.
Pros: helpful, guiding the customers to the best options.
Cons: discover cars' full coverage insurance is not the best way comparing to insurances provided by the Noleggarie company.
Pros: Very quick and efficient, as well as a great car for the price paid
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 80 years.
A senior driver fee applies to drivers over the age of 76.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Only physical driver's licenses are accepted (not digital versions).
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Crossing country borders is allowed to the following countries: Andorra, Austria, Belgium, Bosnia and Herzegovina, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Iceland, Ireland, Latvia, Lithuania, Luxembourg, Malta, Moldova, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain-Mainland, Switzerland, United Kingdom.
Additional charges will be applied in case the car is crossing state or region borders.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During winter season (from 15.11. until 15.04.) Snow chains are included in price.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/collection service is not provided.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
Pick-up & Drop-off