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InsularCar at Madeira Airport (Funchal)
Customer Ratings and Latest Reviews
Pros: The representative was so friendly and personable. He met us straight at the airport entrance and the car was a 1 minute walk. Everything was easy for both collection and return.
Cons: Nothing at all.
Pros: When we phoned them to find out where our car was they did not have the booking, however they reviewed our confirmation and quickly arranged a car, and apologised that there seemed to have been a communication mishap.
Cons: They checked every single tiny mark on the car(there were a lot)and held a deposit of £800. It wasn't clear to us that we wouldn't lose all of that if there was another tiny mark -seemed bizarre as others weren't repaired, but still made us nervous. We had paid extra insurance to cover the excess so didn't understand this. we found the Insular car office near our hotel the next day and they explained that the insurance would cover the cost of the excess, but they still kept the £800 deposit.
Pros: meet and greet and good service.
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Rental Conditions
Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.
A young driver fee of 30.00 EUR per rental applies to drivers under the age of 24.
Maximum rental age is 85 years.
A senior driver fee of 2.14 EUR per day, with a maximum of 30.00 EUR per rental applies to drivers above the age of 76.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, flight information.
Renters from the following country(ies): United Kingdom must provide the following documents: photocard driving licence in order to collect the car.
It is possible to pay and leave the deposit only with following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
The following payment methods are accepted: Cash, Diners, Debit cards, Prepaid cards, MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Additional charges will be applied.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off
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