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InsularCar at Madeira Airport (Funchal)
Meet&Greet
00351 919 479 639 / 00351 916 143 364
Pick-up instructions
Customer should look for staff from Insularcar with a board with the company logo.
If renter are collecting vehicle from the airport, he/she should advise Rental company of
arrival flight number when booking the vehicle, or as soon as possible. The rental company will
not be held responsible if the vehicle is not provided or available due to late arrival of flights if
renter flight number has not been provided or if renter flight has been cancelled.
Please contact rental company by mobile phone number if do not find a representative on
arrival – Mobile numbers +351 919479639 / +351 916143364 / Main Office +351 291772130
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up
Key box
No
Customer Ratings and Latest Reviews
Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car
TB
United Kingdom
Citroen C1 2d
November 29, 2020
Pros: The representative was so friendly and personable. He met us straight at the airport entrance and the car was a 1 minute walk. Everything was easy for both collection and return.
Cons: Nothing at all.
RI
United Kingdom
Fiat Panda
August 28, 2017
Pros: When we phoned them to find out where our car was they did not have the booking, however they reviewed our confirmation and quickly arranged a car, and apologised that there seemed to have been a communication mishap.
Cons: They checked every single tiny mark on the car(there were a lot)and held a deposit of £800. It wasn't clear to us that we wouldn't lose all of that if there was another tiny mark -seemed bizarre as others weren't repaired, but still made us nervous. We had paid extra insurance to cover the excess so didn't understand this. we found the Insular car office near our hotel the next day and they explained that the insurance would cover the cost of the excess, but they still kept the £800 deposit.
AD
South Africa
Citroen C1 2d
August 22, 2016
Pros: meet and greet and good service.
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Rental Conditions
Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 800.00), Theft Protection, Roadside Assistance (in the country of pick up), Third Party Liability, Airport surcharge, Road tax, VAT (value added tax), Free modifications, Delivery fee.
Driver requirements
Minimum rental age is 21 years.
A young driver fee of 30.00 EUR per rental applies to drivers under the age of 24.
Maximum rental age is 85 years.
A senior driver fee of 2.14 EUR per day, with a maximum of 30.00 EUR per rental applies to drivers above the age of 76.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, flight information.
Renters from the following country(ies): United Kingdom must provide the following documents: photocard driving licence in order to collect the car.
A young driver fee of 30.00 EUR per rental applies to drivers under the age of 24.
Maximum rental age is 85 years.
A senior driver fee of 2.14 EUR per day, with a maximum of 30.00 EUR per rental applies to drivers above the age of 76.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, flight information.
Renters from the following country(ies): United Kingdom must provide the following documents: photocard driving licence in order to collect the car.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
The following payment methods are accepted: Cash, Diners, Debit cards, Prepaid cards, MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
It is possible to pay and leave the deposit only with following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
The following payment methods are accepted: Cash, Diners, Debit cards, Prepaid cards, MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Additional charges will be applied.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Additional charges will be applied.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Rental period
The maximum rental period is without limitations.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off
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