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Madeira Airport (Funchal) (FNC), Madeira, Portugal
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Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Surprice at Madeira Funchal Airport

Madeira Airport, 9100-105 Santa Cruz, Madeira
00351 300 509 199
Pick-up instructions
Meet&Greet at Floor 0 (zero) - near the Tourist Desk. Then shuttle service to the location will be provided.
Drop-off instructions
Dropoff at station, shuttle service to the Airport.
Business hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Period outside of business hours
Mon:20:01-07:59
Tue:20:01-07:59
Wed:20:01-07:59
Thu:20:01-07:59
Fri:20:01-07:59
Sat:20:01-07:59
Sun:20:01-07:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.

United Kingdom
Fiat 500 Cabrio
October 14, 2021

Cons: Car that was required wasn’t there, no money off for the inconvenience. Was given a diesel car as an upgrade, shuttle service was late and no reps in the airport or any signs. Had to ask Jet 2 reps for location.
United Kingdom
Toyota Yaris
October 8, 2021

Cons: Absolutely everything ,the customers service, the way they are talking to you just rubbish, at the office are 2 guys absolutely annoying, treat you with superiority disgusting ,the car condition average wasn't what i ask for..
Portugal
Peugeot 308
October 3, 2021

Cons: No one waiting for us at the airport. We had to call for the driver. Conditions and prices were changed upon pick up. No flexibility to find suitable and cost effective solutions
United Kingdom
Toyota Yaris
August 30, 2021

Pros: Cowboys check their online customer reviews.

Cons: They didn’t have any customer service. Check their online customer reviews. Trustpilot, google etc.
Portugal
Toyota Yaris
August 18, 2021

Pros: Nothing

Cons: everything we got the car 40 min late car no fuel we had to tank immediately we had to fight for not paying an extra day as the request change requested by phone immediately after web were not done properly. staff is odious. I would call it Sur prise and a bad one. this is a scam.
Portugal
Fiat 500
August 2, 2021

Pros: Nothing.

Cons: Everything.
Lithuania
Fiat 500
August 1, 2021

Pros: Cheap price, had availability at a busy season moment.

Cons: Not enough indications of where to find the shuttle service bus. We were only able to find it with the help of Google maps reviews of other people. Impossible to call them using the provided phone number...
United Kingdom
Volkswagen Up 3d
July 23, 2021

Pros: good

Cons: long time waiting in the airport - more then 1 hour
Portugal
Peugeot 308
July 19, 2021

Pros: Nada

Cons: Falta de honestidade e atitude fraudulenta dos seus funcionarios Andre Freitas e Nuno Henriques no Funchal. Já efectuamos queixa à esquadra da PSP de Sta Cruz, Funchal
South Africa
Peugeot 308
June 28, 2021

Pros: NOTHING AT ALL

Cons: NOT FRIENDLY STAFF LONG WAIT AT THE AIRPORT DIFFICULTY TO CONTACT STAFF
Netherlands
Renault Megane
June 17, 2021

Pros: Upon picking up the car, I had a problem with my CC. The employee at the desc was very helpful in trying to find a solution to the problem, which he did.

Cons: - Not complying to the ‘full to full fuel policy’. - Upon bringing back the car, the employee discovered an alleges scratch on the front of the car. As I had an insurance I had nothing to fear, but I could not see any scratch and expressed my disappointment. - the employee threatened me not to provide a shuttle to the airport if I keep on expressing my disappointment, whereas the shuttle service is a service provided by the company and is clearly stated on the rental voucher.
United Kingdom
Fiat Panda
November 14, 2020

Pros: Customer service
Switzerland
Peugeot 108
September 4, 2020

Pros: They were very efficient and comprehensive with the entire process of rental.

Cons: That when I had to contact urgently the local company, I had to always call the central and asked to be transfered. In this process, I lost quite some precious time, and almost missed my flight back home.
Portugal
Fiat 500
July 29, 2020

Pros: They gave me a direct phone number. Theu carry the luggage to my car.

Cons: The contact number in the contract went directly to voicemail, so I had to call another branch. The rent-a-car employee recommended a car inferior than the one I rented, telling me that it was better for the roads in Madeira (it wasn't, so I had to change the car the next day). When I went to change the car, I waited almost 20 minutes for the employee to arrive (the branch was closed). Rent-a-car is outside (and far) from the airport.
United Kingdom
Toyota Yaris
December 11, 2019

Pros: The car was very new and clean. Very competitive price too.

Cons: The drop off process. Office is a short trip from the airport.

Portugal
Toyota Yaris
October 19, 2019

Pros: The Car has a problem and the agents know but rent the same way!

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Madeira Airport (Funchal) (FNC), Madeira, Portugal

Change location?
Pick-up date
Drop-off date
Driver's country of residence is United States of America (USA) and age is 30-65

Rental Conditions

Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1599.00), Theft Protection, Roadside Assistance (in the country of pick up), Contract fee, Third Party Liability (TPL), Airport surcharge, Road tax, Free modifications, State Tax.
Rate excludes
An E-Toll is offered in order to avoid violation fees.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

Maximum rental age is 99 years.
A senior driver fee applies to drivers over the age of 75.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

Senior drivers 75 years of age or older who wish to rent a vehicle must purchase Additional Insurance.

In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): non-EU. A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, flight information.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
When rental period exceeding 25 days, the deposit will be charged at the beginning of the rental.
The exact deposit is determined on pick up since the amount is dependent on the vehicle.

In the event of damages to the car, without providing a police report, CDW and any other additional protection become voided.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with following payment methods: MasterCard credit card, VISA credit card.
Visa Electron, American Express, Cash, Debit cards, Prepaid cards is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
Cross border rentals are allowed only upon previous request.
Additional charges will be applied in case the car is crossing state or region borders.

Crossing country borders is allowed to the following country: Spain-Mainland. In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Booster seat (4-10 years of age), Wi-Fi.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
In no case will a refund be given for unused fuel.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
If the customer is late for a return for more than 120 minutes, extra day charges will apply, in addition to any other rental charges.

Pick-up & Drop-off
Mon:08:00 - 20:00
Tue:08:00 - 20:00
Wed:08:00 - 20:00
Thu:08:00 - 20:00
Fri:08:00 - 20:00
Sat:08:00 - 20:00
Sun:08:00 - 20:00

Top Suppliers at Madeira Funchal Airport

Interrent
Interrent
Exceptional 9.5
+351291523689 / +351211451381
9100-105 Santa Cruz, Madeira, PORTUGAL
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Alamo
Alamo
Excellent 8.8
351291522248
Cristiano Ronaldo Airport
Working hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:07:00-23:59
Sun:07:00-23:59
Rodavante
Rodavante
Exceptional 9.2
+351291524718
9100-105 Santa Cruz
Europcar
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Excellent 8.9
+351291524633
AEROPORTO DO FUNCHAL
$17 - $132
Working hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:07:00-23:59
Sun:07:00-23:59
SIXT
SIXT
Excellent 8.7
+351255788199
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Guerin
Guerin
Excellent 8.6
+351291522248 / +351291522249 / +351291526765
Aeroporto Cristiano Ronaldo, 9100-105 Santa Cruz
$11 - $81
Working hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:07:00-23:59
Sun:07:00-23:59
Keddy
Keddy
Excellent 8.5
+351291524633
AEROPORTO DO FUNCHAL
$11 - $97
Working hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:07:00-23:59
Sun:07:00-23:59
Avis
Avis
Excellent 8.5
+351291524392
Sovialma Lda, Aeroporto Funchal, 9100-105 Funchal
$16 - $71
Working hours
Mon:08:00-23:59
Tue:08:00-23:59
Wed:08:00-23:59
Thu:08:00-23:59
Fri:08:00-23:59
Sat:08:00-23:59
Sun:08:00-23:59
Budget
Budget
Excellent 8.5
+351291524392
Funchal AirportSovialma Lda
$11 - $58
Working hours
Mon:08:00-23:59
Tue:08:00-23:59
Wed:08:00-23:59
Thu:08:00-23:59
Fri:08:00-23:59
Sat:08:00-23:59
Sun:08:00-23:59
Madeira Rent
Madeira Rent
Excellent 8.5
+351291523355
Aeroporto Do Funchal, 9100-105 Santa Cruz
$16 - $197
Working hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:07:00-23:59
Sun:07:00-23:59
Dollar
Dollar
Excellent 8.5
+351219426300 / +351210413333
Madeira Airport, Funchal PT, 9100-105 Santa Cruz
Working hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:07:00-23:59
Sun:07:00-23:59
Funchal Drive rent a Car
Funchal Drive rent a Car
Excellent 8.5
+351963522450
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Enterprise
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Excellent 8.3
+351291522248
CRISTIANO RONALDO AIRPORT,
Centauro
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Excellent 8.3
+351291091570 / +351308810777
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Bravacar
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Global Rent a Car
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Very good 7.7
+351291523355 / +351291706071
In Terminal / Desk in arrivals
$17 - $206
Working hours
Mon:07:00-23:59
Tue:07:00-23:59
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Goldcar
Goldcar
Very good 7.1
+351211451595
On-Airport. Arrivals Terminal
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
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