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Dollar at Madeira Airport (Funchal)
Key box
No
Customer Ratings and Latest Reviews
Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car
IS
United Kingdom
Opel Astra
March 8, 2019
Pros: Value and customer care from 'Helder G'.
Cons: Where to return the car to at Madeira Airport is not that obvious, need a bigger Dollar sign 👍
MH
United Kingdom
VW Polo
February 27, 2019
Cons: additional charge for gone over the millage limited and another issue i have with hire card provider they have charged us with the minor scratch of the car despite we bought the insurance and repair cover.
CG
United Kingdom
VW Polo
February 27, 2019
Pros: nothing
Cons: additional charge for gone over the millage limited and another issue i have with hire card provider they have charged us with the minor scratch of the car despite we bought the insurance and repair cover.
TS
United States of America (USA)
Mercedes Benz Vito
September 19, 2017
Pros: It was basically Hertz. And I like Hertz because of their cleanliness and efficiency.
Cons: In the Funchal airport there is one 8x10 printed piece of paper with the old Dollar logo on it. It took me 10 minutes to find the desk.
PV
Portugal
VW Polo
October 24, 2016
Pros: Nothing
Cons: Generally the price/service ratio is very poor
Rental Conditions
Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Mileage: 840 km per rental, Collision Damage Waiver (deductible: € 1599.00), Theft Protection, Roadside Assistance (in the country of pick up), Airport surcharge, Third Party Liability, Vehicle registration fee, VAT (value added tax), Free modifications, Transaction fee.
Rate excludes
An administrative charge of 4.92 EUR will apply for payments made using the following card(s) MasterCard, Visa, American Express.
Driver requirements
Minimum rental age is 21 years.
A young driver fee of 9.00 EUR per day applies to drivers under the age of 25, with a maximum of 90.00 EUR per rental.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license.
A young driver fee of 9.00 EUR per day applies to drivers under the age of 25, with a maximum of 90.00 EUR per rental.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license.
Optional coverage
Optional insurance is available for an extra charge.
The following additional insurance policies are available at the rental desk: Glass and Tyre Cover (GTC), Super Collision Damage Waiver (SCDW), Personal Accident Insurance (PAI), Premium Roadside Assistance (CAR).
Additional insurance will reduce the deductible/excess.
The following additional insurance policies are available at the rental desk: Glass and Tyre Cover (GTC), Super Collision Damage Waiver (SCDW), Personal Accident Insurance (PAI), Premium Roadside Assistance (CAR).
Additional insurance will reduce the deductible/excess.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express. Any other cards or cash payments are not accepted.
For the Luxury, Premium, Mini Elite car group, a minimum of two credit cards issued on the main driver's name are required.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express. Any other cards or cash payments are not accepted.
For the Luxury, Premium, Mini Elite car group, a minimum of two credit cards issued on the main driver's name are required.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
Cross border rentals are allowed only upon previous request.
Crossing country borders is only allowed for European Union countries.
Crossing country borders is forbidden to the following countries: Norway, Switzerland. Information on the exact fee amount is available by request.
Crossing country borders is only allowed for European Union countries.
Crossing country borders is forbidden to the following countries: Norway, Switzerland. Information on the exact fee amount is available by request.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Toll pass / E-toll device, Wi-Fi, Unlimited mileage, Personal Accident Insurance, Tyres and Windscreen Protection, Roadside Assistance Cover (RAC), Cross border fee.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request. Additional charges will be applied.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request. Additional charges will be applied.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Rental period
The maximum rental period per agreement is 365 days. If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Pick-up & Drop-off
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