Rentx Car Rental at Madeira Funchal Airport

Pros: Very kind and prompt drivers

Cons: NA

Pros: They walked you through every step in the process, answered all questions and provided extensive documentation of car condition and return process.

Pros: They were friendly and efficient and straightforward. They also checked all the existing prior damage to the car with us when we picked it up and advised us to take our own photos.

Pros: Nothing

Cons: 10 min office from airport. Add second time insurance

Pros: Smooth pick up & drop off, enough info to get going, correct prices

Cons: /

Pros: Efficient, good car, easy to coordinate

Pros: Everything worked out great. Got the car we booked and we weren't offered extra insurance.

Cons: After returning the car we didn't receive any confirmation that we had dropped off the car. Just a little print or email would've been nice.

Pros: We were not happy with the first car allocated to us but they were able to find us something more acceptable

Cons: Helpfulness

Pros: Very friendly and helpful staff. They provided excellent service.

Cons: Nothing. Everything was great.

Pros: Great service. Viktor got us a safe and fast return.

Pros: Service rapide et courtois. Il m’ont référé une voiture adaptée à mes besoins.

Pros: Efficient, easy to get to and from airport to the rental company

Cons: .

Pros: Overall, it was trouble-free. They tried to sell me an additional insurance, but were not too annoying with that. They provided provided a bit bigger car: Citroen C3 Aircross, instead of Seat Ibiza. I did not want to really have a bigger car, but OTOH it's better than to get a smaller car when they do not have the precise match ATM :). When dropping off the car, they did not explore it with a microscope, just did a fair check. When picking up, We had to wait for shuttle for ~20 minutes + it ...

Cons: ... took 7 minutes to drive to their garage.

Pros: Shuttle drivers and agents were proficient and professional.

Cons: I didn't realize that the RentX cars were not at the airport and that there was a shuttle involved. Car itself was just okay - it had multiple damage spots on it and needs some maintenance services - but the clerk advised that they are simply too busy to be able to repair them before the next rental.

Pros: Je recommande RentX pour leur contact client et la qualité de leurs services

Pros: I wrote above

Cons: Small disadvantage that the rent office wasn’t at the airport.

Cons: Payer une assurance supplémentaire alors que je l'avez déjà prise auparavent. En plus une voiture qui n'avez a pas de cheveau mais des bourricot voiture non adapté au pays.

Pros: They had amazing service!! We brought the car back a few hours late and they didn’t even charge us!

Pros: Friendly staff

Cons: Difficult contacting shuttle from airport if you don't have service. No address for car return (contract listed headquarters and had airport under drop off)

Pros: easy to extend rental

Cons: Took some time to get a confirmation of deposit release

Pros: We come back in the night and car must be fully filled. It was not possible at 02.30 so the agent send me to another gas station but the card payment was out of service. Agent agree

Cons: As for the car rental company: They do put a lot of trust in their customers, but this trust has to be earned. I suspect they've been through a lot of experiences over time, so they likely value reliability and responsibility.

Pros: Very hassle free, it was amazing

Pros: Free car upgrade. Cheaper than competitors. Easy pick up and drop off service. Staff was friendly and explained everything well.

Cons: Paying an extra 30€ to drop off car early when there were 3 other groups doing the same.

Pros: Friendly, fast check out, no upselling, let me choose my son’s Car seat. Car seat was fresh and clean!!! Drove new car. Drop off as fast! Transfer to airport fast.

Cons: Transfer to RentX from airport was slow. We waited 30+ min.

Pros: Everything was good enough, I didn't face any problem sith customer service or with our car , I recommend this company.

Pros: Great communication, clean car, high quality of money

Pros: Friendly staff Good deal Easy pick up and drop off

Pros: The agent was super friendly and got us into our car very quickly. The car itself was immaculate - it felt brand new. Dropping off our car was seamless - took less than ten minutes. And the shuttle to and from the airport was quick.

Cons: the car egency is 15 minutes drive from the airport be carfull - they give you the car in a dark place and you can't find all the scratches - and when you return the car theu charge you double on every tiny scratch

Cons: overcharging for any tiny scratch

Pros: Excellent

Cons: Excellent

Pros: Amazing and friendly service.

Pros: Everything was great with the car, it was a brand new one without any defects.

Pros: Professional approach.

Cons: Nothing.

Pros: Great price for a new car (less than 20k km). They pick u up at the airport after 5-10 mins from yr call and go to the office and at the return we took less than 10 mins to return the car and go to the airport. Good to avoid the traffic and confusion of the airport/city.

Cons: The deposit of 1000€ despite the fact I signed a full cover assurance up to 3000€

Pros: Great service, attention to detail and easy / quick transfer to rental car and back to airport - so better than being in airport.

Cons: Car was a Dacia and had been filled with wrong fuel by previous hire so a bit rough running.

Pros: All went smooth. No long lines waiting for an agents. No pushing you into purchasing additional coverage. Simple, efficient, honest. Just the way I prefer it.

Pros: Very quick and easy to organise, pick up, and drop off.

Cons: Tried to call twice when we first were ready to pick up the car at the airport but nobody picked up, but when I messaged and WhatsApp, the replies were virtually instant.

Pros: Available to explain to us how the car worked (automatic gearbox) We checked the car together, and they suggested taking photos of the delivery condition

Cons: When we called them to pick us up at the airport, they picked up other people, and "forgot" about us, so it was necessary to call them again. The tank was not full upon delivery

Pros: All new cars, Good shuttle service, friendly staff. Pickup and dropped off was really quick

Cons: Nothing

Cons: They charged me for damage I didn't cause

Pros: Great staff, attentive & polite

Pros: Fast and easy, nice service

Pros: Fast and clear.

Cons: Our car was not powerful enough for slopes on Madeira island. I been told its a city car. But the slopes were in the city of funchal. I understand that some cars can not make it bit if you renting cars in places like this you may make sure that the car can take biller slopes (common here almost everywhere)

Pros: Very friendly employee

Pros: Pleasure to have deal with. Definitely will use them again.

Pros: Clear, efficient, and very friendly. As a foreigner, it can be daunting renting cars and navigating a different country. RentX made things very simple and eased a lot of stress!

Cons: Nothing. It was a fair exchange value.

Pros: Great service agent, smooth process

Cons: Pickup and dropoff to the location is a few minutes away. The pickup service is great though, so its a minor incovenience at most

Pros: Vitor and Fransisco were great

Pros: The price was right for an automatic vehicle and the car was nice

Cons: It took too long to pick up and drop off the car and we had to wait for the shuttle quite a long time.

Pros: We got a great car upgrade, the agents were very kind, quick getting us in and out, and helpful. All in all, great experience!

Pros: They applied a discount for the time we wait, but only after I ask for it

Cons: The car was not ready for the pick up we need to wait for more than 30 minutes

Pros: Good car, professional service

Cons: No direct car pickup and dropoff at the airport. Had to take a Free shuttle

Pros: Easy airport transport and pick up/drop off instructions.

Cons: The car needed maintenance done. It squealed the entire time and the car play didn’t work.

Pros: Besides the they upgraded my car , rentx were absolutely fantastic, Super service and warm welcoming. Thank you

Pros: The genuine kindness of all the people we dealt with.

Pros: Friendly staff with no hidden charges. Quiet and efficient drop off / pick up service from airport

Pros: Once at the rental agency everything was efficient and professional.

Cons: Need rep or sign at airport for pickup location.

Pros: Customer service

Pros: Everything was smooth and fast, we also got a complimentary car upgrade.

Cons: Nothing

Pros: Pickup from airport witout any wait, car was the same model as in offer, it was in great condition, I paid deposit in cash and got the same envelope back, pickup and drop off were as fast as possible. A+++

Pros: I had a problem with the first vehicle and they were quick to replace the vehicle. They delivered to a remote location at 9:00 at night. Very thankful for this great customer service.

Cons: The remote location and long shuttle ride to/from the airport. The fact that the first vehicle failed us (engine light and limp mode while driving up and down the challenging streets and mountains of Medeira) was very concerning. I am thankful that when I reported the problem someone was sent out with a replacement no questions asked.

Pros: Great people in the ground in Madeira

Pros: Friendly staff.

Pros: They were great

Cons: Nothing to dislike

Pros: The pick up and drop off were very professional, everything was well explained, the car was good condition. The pick up and drop off from and to airport was superb too.

Pros: Customer service was great! They even offered us traditional cookies upon arrival.

Cons: The only downside is the distance from the airport, but it really wasn't that bad, and a much better price than the companies at the airport. The shuttle service was quick and efficient.

Pros: As above

Cons: Nothing!!!

Pros: Quick pick-up from airport. Very clean car

Cons: Everything was as it supposed to be

Pros: Very clear instructions and advice. Deposit returned the day after dropping car back.

Cons: The driver doing the transfer to and from airport. Drives too fast, didn’t use hands free when talking on the phone.

Pros: Staff was friendly and knowledgeable about the surrounding attractions

Cons: Trip too short

Pros: Excellent service, great car quality,fast check in and check out. I recommend to everyone

Cons: -

Pros: Very flexible. I had by mistake selected a manual car which was totally unsuitable for the steep terrain of Madeira. Rentx changed the car the next day for an automatic in the next category for a reasonable additional daily charge.

Cons: Nothing.

Pros: Simple no fuss, great price quality 👍👍

Cons: Nothing

Pros: Malonus aptarnavimas, linksmas personalas

Pros: Excellent customer service Very quick Fast giving back deposit

Pros: Good car, quick transfer to/from the Funchal airport, quick depost return, no issues

Pros: Good check in. Friendly people.

Cons: On the drop off of the car, they saw a scratch that wasn’t on the contract. Happily we made a detailed video where the scratch was already there.

Pros: Great people and quick procedure

Pros: Car was in mint condition, service representative very professional and answered all my questions.

Cons: Nothing to say.

Pros: The airport transportation. The ease of the paperwork and the price

Pros: The car was new and the most important is that we had a flight at 6:00 am and they have a staff working from midnight to 8 am to bring you back to the airport

Pros: Very nice car (Citroen C4), better than usual for this type of models.

Cons: Too far away from terminal. Not enough pick-up shuttle capacity and slow processing : despite online check-in completed prior to arrival, it took over 1 hour to pick-up the vehicle as IT failed, etc. Upon return, instead of charging gasoline extra to already registered credit card, they insisted to do a new debit, which made the process slower than needed - and the staff driver was not particularly friendly nor polite.

Pros: Friendly staff, always ready to help. We had a crash where another driver hit us and Rentx staff was super friendly and professional at helping to navigate the process.

Cons: Picking the car took a bit longer than exptected, we waited over 30 minutes for pick up in the airport. All went super smooth after that.

Pros: Friendly service, efficient pick up/drop off and quality car

Pros: Everything

Cons: Nothing

Pros: Friendly and efficient, not too pushy on their insurance, because we had our own.

Pros: The staff made sure we knew all the details of driving on the island. Went over the car in detail.

Cons: The service was great. The car could use a good service as many lights were on.

Pros: Everything great. Service very good “, efficient and friendly.

Cons: The deposit is very high. Luckily I had enough money in my account 😅

Pros: We got the exact car model that we booked and not "another car in the same class". The price was good, the car condition was great, it was very clean. Guys at the office helped with child seat installing and overall communication was perfect. There was no pushing to buy extra insurance.

Cons: nothing

Pros: Ease in explanation of

Cons: A bit slow to pick up car.

Pros: Friendly and professionnal

Cons: No sign at the airport telling where to wait for the shuttle

Pros: Excelente servicio. Empleados muy amables y serviciales! Fácil comunicación, muy atentos!

Cons: Excelente!!!!! Sobrepasó mis expectativas! El dinero que pusieron en hold en mi tarjeta de crédito lo liberaron el mismo día.

Pros: Professional employees, the car was super clean when we picked it up. For the price, the value was exceptional. We didnt have any problems.

Pros: The staff is very helpful. The cars are in a good condition. With their full insurance, no need to worry about anything.

Pros: Great value. Great condition car. Great customer service.

Pros: Car was almost new, drop off was easy and fast.

Cons: Pick up take too much time from the airport.

Pros: Very clean car looking new.

Cons: Shuttle bus

Pros: Fast, good condition, cheap, nice service. Nothing to complain

Pros: Very friendly and efficient

Pros: Nice airport pickup/dropoff. Nice people. Nice value. Nice 24/7 support number. Nice car (Citroen C3). Nice office/garage. Not trying to sell me extra insurance when I already have from DiscoverCars.

Cons: They had missed the time we were coming to drop off the car and get dropped off at the airport. But they managed to drop off and take us anyway.

Pros: Excellent service

Cons: Wish you were on site or closer to the airport.

Pros: Great friendly service.

Pros: De service is prima , ik kom zeker terug als ik weer in Madreira ben. heel goed jongens blijft zo door gaan

Pros: Everything was great! Clean and almost brand new car! Easy and quick picking up and dropping off. Thanks!

Pros: Very good customer service and the politeness of the employees

Pros: The transfer from the airport was very comfortable. Also, the employees were professional and spoke perfect English, what made the communication easy.

Cons: The car had a warning because of tire pressure which we had to take care of. It happened directly after picking up the car (like 5 minutes of driving). It was not much of an issue, but it was a bit annoying.

Pros: There was very little wait time during pick as well as drop off.

Pros: Amazing service by rentx kind staff and super helpful.

Cons: Nothing!

Pros: Thank you very much

Pros: Great service specially from Rodney he really help us. The car was great, really easy to pick up and to drop off.

Pros: Great manners, attitude, no nitpicking or trying to sell extra stuff. Extremely helpful, probably one of easiest/nicest rentals I've ever had. Efficient document handling and everything else.

Cons: Requires calling and getting picked up to be get the car, but that's a very tiny inconvenience.

Pros: The driver who dropped us off was very polite and professional

Cons: The driver who picked us up at the airport quite tactlessly separated the family and was a bit rude

Pros: Recomendo a 100%

Pros: Honest and fair when dealing with car scratches - all existing been marked in documents, no hassle return as we made no new ones.

Cons: They only sent the shuttle when we actually left the airport building - could have done that in advance as been given several pings over whatsapp. We had to wait approx 15 min to be collected from airport.

Pros: The crew were excellent!!

Pros: Overall good but car seat is average..could have been better...

Cons: Car seat could have been better and clean..and also delayed pick up from airport . otherwise good

Pros: Great experience, only issue was our late flight and having to wait 40min for pickup.

Cons: Staff where very helpful and friendly.

Pros: So easy to deal with and very pleasant as well as accommodating. The car we had was perfect.

Pros: Very helpful staff. All went as agreed.

Cons: Can not recall anything bad.

Pros: Value for money. Friendly counter staff.

Cons: Little slow for a shuttle van to pick up at the airport.

Pros: Easy to work with (our flight arrival time kept changing), helpful and kind staff. No problems with the car. No surprises

Pros: Very friendly and speedy. No pushiness about additional excess insurance.

Cons: Nothing.

Pros: We had a very nice experience with RentX they picked us up from the airport with a van, gave us a new car with 4500 km. Very Friendly and professional staff. great experience from pick up to drop off. This is a local company that cares about customer satisfaction, Excellent service! **********

Pros: All of services was on top level

Cons: Anythink

Pros: Povoljna cijena. Ljubazan vozač kombija

Cons: Kod vraćanja auta pita za foto bočno oštećene felge. Preuzimali sno po mraku nisno snimali kotače. Veli, nije na ugovoru pisano oštećenje. Bilo je puno ogrebitina i oštećenja otprije, nijedno od nas. Star i izgreban auto

Pros: We are completely satisfied. We even dealt with damage not due to our fault, the subsequent solution and compensation was without our financial loss. In one word, perfect service! Thank you and we will be happy to use you again.

Cons: Can't fault the service.

Pros: They are professionals and put their effort to provide a good service. The car was in excellent condition and all the informations were clear.

Pros: Everything went smooth no issues staff where great as well

Pros: Nearly new car, full/full fuel policy, efficient and friendly shuttle service (lovely first person to meet at a new place after a long trip), no pressure to add more insurance, great people.

Pros: The staff are really kind and helpful

Pros: Great price, efficient pick up and drop off from airport, super friendly staff (Marco and Avelino were both excellent!), no effort to upsell insurance or other extras on me, excellent brand new car. Really, one of the best car rental experiences I had in a long time!

Cons: It's off the airport so you need to call for a shuttle to come pick us up. It's an 8 minute drive to the car rental offices and back. However, the shuttle came very promptly and the driver was wonderful.

Pros: Good price, good cars great staff

Pros: So easy from beginning to end. Clear directions given. Customer service was top notch!

Pros: They were very good, car excellent. No complaints, issues or problems. Friendly helpful staff. Thorough check of car and photos beforehand.

Cons: Nothing

Pros: Fast efficient service from Rent X

Pros: Second time with discovercars.com and not the last! Everything smooth and easy.

Pros: Fast, efficient and very friendly staff. They didn’t pressure me to buy insurance from them.

Pros: Service was great. Car was fine.

Cons: There was a orange service light at the start, not a huge problem, but would be better for the trustworthiness when it's not there.

Pros: Great customer service.

Cons: Driver rear backup light was not working.

Pros: The return agent was extremely helpful

Cons: When we arrived they were short staffed so we had to wait a while for collection at the terminal and we had a long wait to collect the car. I think the situation wasn’t helped by them being short staffed but the agent checking us in was still very friendly even under pressure

Pros: Good service

Pros: Friendly staff, very efficient! I totally recommend them

Cons: Just note that the car rental office is located 10min away from the airport but the shuttle gets you there quickly

Pros: Very efficient and friendly pick up and drop off. Also lifted all our luggage for us. Car exactly as ordered.

Cons: Nothing not to like

Pros: Overall experience with Rentx was great. The agents were kind and efficient. The price was one of the lowest quotes we got with full insurance. Would highly reccomend based on my experience.

Cons: The Apple car play didn’t work all the time which was an issue with the gps at time.

Pros: The staff were great. They were friendly, spoke perfect English, and made no attempt to upsell additional insurance.

Cons: Nothing. Everything was great. Fab service.

Pros: The airport pick up service (shuttle bus) was very quick and the staff at pick up and collection were very helpful. The car was clean and exactly as ordered.

Cons: Nothing - it all worked very well and I would highly recommend RentX

Pros: Had a courtesy call from them Offered kids biscuits and water Gave us lots of good advice.

Pros: The team was very trustworthy, and nice. We didn’t have any problems dropping off the car.

Cons: Nothing to report

Pros: I can't fault any aspect of the service provided while we were in Madeira

Cons: I would have liked to have had some advice when we booked the car about the need for a powerful car on an island with many hills/ mountains.

Pros: The service was excellent and super fast

Cons: A pick up location at the airport would be nice, the breaks were squeaky

Pros: Nice staff Odporúčam prenajať každému auto u tejto spoločnosti aj na nejaké chybičky

Cons: We waited over an hour to pick up the car at their office. Niečo bolo vyliate v kufri pri rezervom kolese a dost to zapachalo. Museli sme to umyt.

Pros: Good service

Cons: nothing

Pros: Very good price, services and car. The best team

Pros: The staff were great. Dealt with changes etc

Cons: Nothing!

Pros: Very nice car, very nice people. 👌

Cons: I have no negatives.

Pros: Fantastic, very efficient, would definitely book again.

Cons: Nothing

Pros: Great price and great service! Absolutely recommended!

Pros: Car provided was almost new (only 600km on the clock). Car was spotless on collection. Staff were friendly, quick and efficient to deal with. They allowed me return car at 4am which suited me well

Pros: Great experience, best price. I really recommend:)

Pros: Nice car.

Cons: The whole service was a mess to be honest. We called the shuttle to pick us up, they said it'd be 10 minutes it was 40 minutes until we were picked up and left. The van didn't have enough room to fit 5 people and our luggage so some people and their luggage had to be left behind, which should not be happening. At the check pick up counter, I asked to speak to a manager to express my frustration with the service and was spoken to very rudely, and in a condescending manner. I did not feel safe.

Pros: Preço; Simpatia da assistência; qualidade do carro

Cons: Nada a apontar.

Pros: Quick, friendly collection.

Pros: Customer service 5 star staff and very helpful with all the needs polite and the cookies are top 👌

Pros: Very good place to rent a car , nice people , fast process to check out and in , very reliable car , my car was almost new , 5000 km , a small and a very smart car , you can found here , 5*

Cons: Fast and good services

Pros: I do not to own a credit card - that’s a huge plus.

Cons: Absolutely nothing

Pros: No annoying upselling of optional insurance. Friendly and very helpful staff. Car was in perfect condition

Cons: Nothing Everything was perfect

Pros: The car was almost new, and we didn't have any issues throughout the vacation. I would definitely use RentX services in the future!

Cons: Luckily we didn't have any issues like car damage, so I can only assume that it would have been addressed well by RentX and DiscoverCars.

Pros: The best service and the best company to rent car.

Cons: Good price , staff try very well . Very professional company .

Pros: super accueil, disponible, et tres arrangeants, et delicieux petits gateaux

Cons: rien

Pros: Quick and easy service.

Pros: La rapidez en la gestión y la comodidad del vehículo.

Cons: Creo que es mejor que te den el vehículo con el deposito completo.

Pros: Friendly staff without pressurised selling of extras. Honey biscuits a nice treat!

Cons: Nothing!

Pros: Beautiful, comfortable & easy to drive 👍👍

Cons: I know it was not a 6 cylinder SUV but the 4 cylinder turbo was excellent for the corners and hills 👍👍👍

Pros: Funcionários atenciosos, facilidade na retirada e na devolução do carro.

Pros: The guys were perfect and quick

Pros: Simple and fast

Cons: Nothing, they did a perfect job

Pros: Flight was late but they stayed open for us. Very friendly and understanding staff. Picked up quickly by the transfer bus and taken about 10 mins to the garage where the car was waiting. The cars all seemed to be quite new. Return was easy.

Cons: Only that they are not on site at the airport. Except for that it was a perfect experience.

Pros: Very fast pick up, drop off, and processing

Pros: The staff was so friendly and quick in responding. When we arrived I just texted our driver and he was at the airport within 10 minutes. He immediately apologized and told us it could be a bit busy at the rental location. Reason, they were having a teambuilding/company barbecue! We immediately were welcomed to taste some traditional dishes that they were eating themselves. And we even got offered a drink! I mean it’s not gonna happen always but it was a magical way arriving!

Pros: Friendly service. I like that they didn’t push additional insurance.

Cons: Was tricky to understand where to meet the shuttle. I had to message them, but they came quickly.

Pros: Fast, efficient, kind.. superb service

Cons: Everything was perfect

Pros: Everything was smooth, car is new and does the job

Pros: Whole process went great. At first we didn't got the car we booked (a smaller one was presented from the higher class), although after informing that it would be too small for our full group, it was changed to the one suiting our needs fully - and everything without any problems. Great service!

Pros: Pick up and drop off facility

Cons: It's a shame they're not based at the airport itself

Pros: Convenient, friendly, and punctual.

Cons: They charged me extra to drop off the car early in the morning.

Pros: Very pleasant

Cons: just a drop off location wasn’t very clear.

Pros: Efficient and helpful representative

Cons: Slow return and understaffed at return

Pros: Friendly. Efficient.

Cons: Nothing to do with rental agency but make sure you have a map to find and drop off in back end due to spotty internet service.

Pros: Easy, straightforwards, value for money.

Cons: Further away from the airport than first anticipated, although not too far!

Pros: Very Friendly/professional folks.

Cons: location where we get the car is far away (10-15min ride to get/return the car). Ideally, we should have the vehicle fully available at the airport upon arrival. And a specific airport area/place to return the vehicle before leaving the Island.

Pros: Friendly helpful staff, quick to respond to questions / inquiries via WhatsApp.

Cons: 30 euro charge for early drop off.

Pros: Nice people, good price, good car

Cons: Overall is all good, but allow enough time for a drop as you need a ride to the airport. We waited for over 20 minutes to drive back with another family

Pros: Friendly driver and desk personell.

Cons: /

Pros: Staff is very friendly and helpful. Would rent again with.

Cons: Nothing to say.

Pros: We have liked the communication. They didn't try to sell us any other insurance which we didn't need. The shuttle service was punctual and the people working at RentX very friendly.

Cons: The way back with the shuttle we found not very pleasant. On the roads the driver went too fast. Much faster than the maximum speed limit! We weren't very comfortabele... with this driving behavior.

Pros: Great service and people

Pros: Nice personnel, fast dealing.

Cons: It is not about the RentX, but the car, which was awful. Weak even for flat lands, not the madeira. Water constantly condensed on the windshield and instrument panel shone reflections to the windshield, so that visibility was significantly lowered. Terrible car.

Pros: The first car had an issue. We were offered immediately another one.

Pros: price and service

Cons: call into their office to be picked up at the airport

Pros: Staff was nice

Cons: Excessive price

Pros: quickly, without problems, the transfer is available. the possibility of returning at night

Pros: Being picked up and dropped off at the airport. Picking the car up from the office, and dropping it off there is much more stress free.

Pros: we arrived at night and departed also outside normal office hours, but everything went completely smoothly and quickly. The car was clean and in perfect technical condition. Thanks to this, we enjoyed a beautiful holiday in Madeira. We recommend the Discover Cars rental company.

Pros: Overall service was great. Highly recommended I am not sure if this is Rent Car Rental in Madeira Airport only or if it is everwhere but I was very impressed.

Cons: Nothing, everything was smooth.

Pros: Great experience! Will definitely rent again and suggest to everyone who visits Madeira ! 😎 Good price, great professionals. Got my deposit back after 2 days 🥳 5⭐️ service!!!

Cons: Nothing

Pros: Clear communication, friendly and efficient

Cons: We waited a long time at the airport to be collected

Pros: Excellent price/value ration. Prof. approach of all employees of RentX. Marek

Pros: Rapidez e pontualidade no transporte

Pros: Friendly costumer service, free and in time airport shuttle, 24/7 access.

Cons: Nothing.

Pros: The colleagues are super friendly, enthuastic about Madeira and very helpful!

Cons: -Didn’t know it was not at the airport -pick up point at airport could be clearly indicated perhaps a designated pick up point? -time to pick up we landed at around 11pm and got to our hotel which at 1am when it’s only 30mins from the airport

Pros: I liked that the car was clean and almost new.

Cons: We had some problems at the beginning with the car because it had no power at all to climb slopes or overtake other cars. The first time I thought it had a very bad engine. I found out later that it was because of the fuel. After I changed the fuel it drove ok. This was a very bad experience considering that in Madeira most of the streets are sloping. I did not feel safe at all driving this car at first.

Pros: Excellent service in all aspects

Cons: Nothing it was perfect

Pros: The rental car company provided good customer service when something went wrong. The drop off was easy.

Cons: It is general true the communication with small rental car has been challenging unless you call them. Email is not possible. Communication has to go through Discovercar which sometimes does not meet our needs and something could go wrong like this time the rental car company could not deliver the car at the time I needed. They were kindly delivered early next morning. This could be avoided if there is a seamless between Discovercars and rental company

Pros: They are efficient, and there is a friendly staff as well.

Cons: The pick-up at the airport was not really clear. There is no sign or designed spot for pick-up either. Luckily they were helpful over the phone. Their website is unfinished.

Pros: Very helpful staff! Great service all round. Highly recommended!

Cons: No problems at all, would recommend to anyone travelling to Madeira

Pros: Quick pick up. Through and transparent process and inspection.

Cons: Nothing.

Pros: Everything went fine, nice staff, got what we ordered online.

Pros: Really friendly and helpful staff. Didn't try to sell us anything extra or make claims that we had caused damage. Would 100% go back again!

Pros: Everybody was friendly, fast and helpful! Just recommend!

Cons: N/a

Pros: Rentx were really fast at picking me up and renting the car to me. It was all already sorted via WhatsApp so not a lot to do in their office. The car was really new and clean. The staff were excellent and I LOVED the fact that they told you these and then when you returned the car if there was any damage etc (unlike a lot of rentals where you drop it off and then just have to wait and see if anything gets deducted!)

Cons: Potentially you could be waiting a while at the airport if they had already done a pick up and you’d missed it

Pros: Great staff, quick service

Cons: It was not located at airport, but they were prompt with pickup

Cons: Missing liquid in screen washer

Pros: Muito simpáticos e prestáveis. Procuram sempre ajudar o cliente para que corra tudo bem para ambas as partes!

Cons: Nada!

Cons: Brakes squeaked when used

Pros: Samochód nowy, czysty i pachnący. Zero problemów po zwrocie.

Cons: Przyjazd na lotnisko 30 minut później. Obsługa klienta trochę słaba. Brak odpowiedzi na WhatsApp. Mam wrażenie że sama musiałam zabiegać o posiadanie samochodu

Pros: cleanliness, efficiency, small time spent at rental desk

Pros: Wonderful and friendly service.

Cons: My first car, the windows would not go up. So I had to exchange it for another vehicle.

Pros: Profesional and willing to help.

Pros: Fast and friendly staff

Pros: After you land you just call to them and they will send a shuttle for you, than it’s really fast and Easy, same when you bring car back.