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Cassiano's Rent A Car at Madeira Funchal Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Agents were friendly and polite.
Cons: The car we rented had low tire pressure from the get-go, and a warning light would come on every now and then. When that happened, it felt like the car lost power and we could only drive in first gear, with the pedal pressed all the way down. When we mentioned this to the staff, they didn’t acknowledge it, they said it was normal for rental cars because they’re not driven properly. Lol. We also rented the car with a car seat and paid good money for it, but it was old and wasn’t even fitted.
Pros: Very good proactive communication
Pros: Cassianos car rental experience was hands down one of the best I ever had. No issues taking and returning, no phoney business with insurance, perfect.
Cons: Our car had a broken radio antenna, but since we used Android Auto anyway, it wasn't an issue.
Pros: They pick you up at the airport (they are expecting you), fast, smooth. Same with the drop off. They do not require to clean the car when you give it back. I was not in a need to have any dispute with them, so hard to tell, how they would act...
Cons: It is nearly impossible to reach out to them by WhatsApp/email message. If you need to deal with them, you must call them.
Cons: I had to pay 300eur full insurance because i did not have credit card for deposit. But it was ok to take gas deposit from my debit card. Never more
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
You’ll be charged a service fee of 1.85 EUR per day up to a maximum of 18.50 EUR per rental in addition to the tolls, which will be charged to your credit card after the rental period.
You may also be required to leave an additional deposit for tolls.
A young driver fee applies to drivers under the age of 26.
Maximum rental age is 90 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP). Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
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