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Cassiano's Rent A Car at Madeira Airport (Funchal)
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Like the online check in, made things quicker at time of collection. However, we experienced a breakdown of our first car - but car rescued within 1 hr and we had a 2nd (bigger) hire car within 3 hrs despite it being a very busy week, so when these things happen the customer care was good.
Cons: We had to go back to base to collect the 2nd car, but were grateful it was sorted quickly.
Pros: The car had a lot of dammage.
Pros: Transparent, easy to use service that was quick and accessible. Especially if coming straight from the airport (they provide a shuttle).
Cons: Our car did have aesthetic damage, however it did not impact functionality and the company was clear it wasn't our fault.
Pros: .
Cons: We did not receive any help. We were stranded on the airport without a car due to the mistake of rental company worker. After that there was no accountability or any help.
Pros: Easy, helpful friendly, all you want!
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