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Autovia at Rome Airport Fiumicino
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Car was clean
Cons: 1 hour 1/2 wait to get the car. conned into getting larger car and insurance.
Pros: In the garage great in and out service
Cons: You pay for full coverage got there to find out it’s third party they try to sell you more at 60-70% of the rental cost. Then they scare you to say if anything happens you have to pay it all and try and get reimbursed. Stressed whole trip. Wrote long review on Autovia as limited space here! Worried the whole time something was going to happen
Cons: I had to wait over an hour to get my car
Cons: Under staffed when pickup and drop off
Cons: It took almost 2 hours before we could leave the airport with the car
Pros: Ottimo servizio
Pros: Their service was top-notch. Quick, efficient, friendly! Knowledgeable staff!
Pros: Quick, efficient, friendly, convenient!
Cons: Nothing not to like!
Pros: Very friendly and accommodating staff. Car was easily accessible. Staff very helpful in explaining how to use the gps and answering any questions we had.
Cons: Finding the way to go to return the car at Divinci Airport was a bit difficult. A phone call to the main desk was helpful.
Pros: RESERVATION WAS IN THEIR SYSTEM SO MINOR WAIT
Cons: NO MAPS TO EVEN GET OUT OF IMMEDIATE ROME DID NOT UNDERSTAND/DOWNGRADED FULL 4300 EURO INSURANCE PROVIDED BY DISCCOVERY. CAR ONLY 2/3 FILLED WITH GAS. NOT CLEAR WHAT THEY RECOGNIZED AS PREVIOUS MINOR DAMMAGES ON CAR. CARS ON 5TH FLOOR NOT RAIN PROTECTED AT FULMICINO. INTERNET SAYS OPEN 7 AM … BUT IN FACT NOTICE ON DOOR ON DELIVERY SAID 8 AM
Pros: Better customer service from the male agent and terrible service from the female agent.
Cons: Going over my application wasn’t very helpful and upgraded my car probably knowing the tank was full, because you collect the car on another floor I couldn’t be bothered making the trip to explain to the person to explain it as I probably wouldn’t have ruined the start of my trip.
Cons: The car was dirty. Extremely unsafe as tyres had multiple repairs and were flat. On the second day the car got a flat tyre. I brought it to a garage and I got told that the previous repairs broke. I had to go back to the airport to get a new car. Spent €20 to temporarily fix the tyre and never got a refund for it. The agents at the desk were rude and unhelpful, they kept blaming us for a car that was lacking maintenance and was unsafe to drive. Will never rent from this car hire.
Pros: feasibility of the transaction, kind employees
Cons: Everything was under my expectations
Pros: Cheapest option in the category and close to terminal
Cons: Opening hours starts too late. Flight arrived at 6 am and could not pick up the car until 8 am
Pros: Very professional, no problems
Pros: They were quick when I pick up the car.
Cons: I had problems to drop off the car in the location. Furthermore, I did not receive the deposit used; it’s more than a week after the drop of.
Pros: Very friendly agents
Cons: They billed me when I picked up the car and again 4 days after I got home.
Pros: speed in service
Cons: nothing particularly
Pros: Friendly and efficient, compared with others I've used
Cons: not much.
Pros: easy to use
Cons: Our flight was delayed so picked up later, but didn't add the extra time to the return time as discussed with Autovia
Pros: Value for money
Cons: Pickup in Rome took > 1 hour due to IT system failure. Drop off location at Milan Linate was not signposted and difficult to find. Office was closed. Nobody answered phone.