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Autovia at Rome Airport Fiumicino
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Better customer service from the male agent and terrible service from the female agent.
Cons: Going over my application wasn’t very helpful and upgraded my car probably knowing the tank was full, because you collect the car on another floor I couldn’t be bothered making the trip to explain to the person to explain it as I probably wouldn’t have ruined the start of my trip.
Cons: The car was dirty. Extremely unsafe as tyres had multiple repairs and were flat. On the second day the car got a flat tyre. I brought it to a garage and I got told that the previous repairs broke. I had to go back to the airport to get a new car. Spent €20 to temporarily fix the tyre and never got a refund for it. The agents at the desk were rude and unhelpful, they kept blaming us for a car that was lacking maintenance and was unsafe to drive. Will never rent from this car hire.
Pros: feasibility of the transaction, kind employees
Cons: Everything was under my expectations
Pros: Cheapest option in the category and close to terminal
Cons: Opening hours starts too late. Flight arrived at 6 am and could not pick up the car until 8 am
Pros: Very professional, no problems
Pros: They were quick when I pick up the car.
Cons: I had problems to drop off the car in the location. Furthermore, I did not receive the deposit used; it’s more than a week after the drop of.
Pros: Very friendly agents
Cons: They billed me when I picked up the car and again 4 days after I got home.
Pros: speed in service
Cons: nothing particularly
Pros: Friendly and efficient, compared with others I've used
Cons: not much.
Pros: easy to use
Cons: Our flight was delayed so picked up later, but didn't add the extra time to the return time as discussed with Autovia
Pros: Value for money
Cons: Pickup in Rome took > 1 hour due to IT system failure. Drop off location at Milan Linate was not signposted and difficult to find. Office was closed. Nobody answered phone.
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Otherwise, the renter must provide an International Driver Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information. Renters from the following country(ies): Italy must provide the following documents: proof of home address (e.g. Utility bill) in order to collect the car.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
For the Premium, Special car group, a minimum of two credit cards issued on the main driver's name are required.
Diners, Debit cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Information on the exact fee amount is available by request.
Crossing country borders is allowed to the following countries: Austria, Belgium, Croatia, France, Germany, Liechtenstein, Luxembourg, Netherlands, Slovenia, Spain-Mainland, Switzerland, San Marino.
Crossing country borders is forbidden to the following countries: Albania, Bulgaria, Cyprus, Czech Republic, Estonia, Greece, Hungary, Iran, Malta, Morocco, Poland, Romania, Serbia, Slovakia, Tunisia, Turkey.
Prices for extras are shown on the booking page.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During winter season (from 15.11 until 15.04) Snow chains are included in price.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 180 minutes.
If the customer is late for a return for more than 59 minutes, extra day charges will apply, in addition to any other rental charges.
Pick-up & Drop-off