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Drivalia at Rome Airport Fiumicino
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Service at the desk very professional
Cons: Car condition, very poor,
Pros: Rubbish
Cons: I can’t get my car that absolutely broke my day
Pros: I only use my credit card at 1place Drivalia while in Rome and someone was trying to use my credit card in Rome I suspect it was from Drivalia credit card company froze my card. When I got to Toronto couldn’t get my car out of the car park because my credit card was blocked. Had to wait almost 2hr for manager to come had to find a way to get cash.so never again!!!!!
Pros: I had booked a service at Rome dell'Aeroporto di Fiumicino, with full insurance through @Discovercars.com. I arrived - the Italian manager said that it was not suitable, I had to buy full insurance again. I bought it because I wanted to drive more peacefully. I asked them to print a long contract written in English and send it to me by email several times - they said that they had indeed sent it, but I never received the contract. They printed a form only in Italian with only payment lines.
Cons: According to the law, they must give a copy of the contract, but they stated that they could not print a complete document. The same thing happened a week later when I returned the car to them. I do not have a contract, although I asked and demanded it several times. They charged me extra for fuel, even though I returned it after filling up the gas tank, for refueling, and I don't know what else they'll charge me for, because they haven't returned the deposit yet.
Pros: Great prices, in-terminal and they pre-populated all damages to the car in the agreement.
Cons: The drop-off wasn't great. VERY tight squeeze to get through the gate to park the car, and the agent took a long time to be available, and then review the car. It took about 30 minutes to drop off the car.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Otherwise, the renter must provide an International Driver Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
In order to pick up the car, domestic renters must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, Italian fiscal code card.
A local renter is defined as a renter who is a resident of Italy.
All documents must be issued in the same country.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Residents of Italy can only pick up a baby seat or child seat if they have their own anti-abandonment device, as they are not available at the rental desk.
During the winter season (15.11 to 15.04), Snow chains may be mandatory on certain roads in the following locations: Northern Italy, Central Italy, Southern Italy, Italy Islands. For more information please contact the car rental provider.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Electric vehicles must be returned with the same battery charge they had when picked up to avoid additional charges (on a per kWh basis). An additional admin fee will be charged if a vehicle is returned with less than 95 % battery charge remaining.
By law, winter tires are mandatory on all roads from 15.10 to 15.04 in the following regions: Aoasta-Valley.
By law, winter tires are mandatory on all roads from 15.11 to 15.04 in the following regions: South Tyrol.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
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