Rome Fiumicino Airport (FCO), Rome, Italy - Mainland
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Driver's country of residence is United States of America (USA) and age is 30-65
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Noleggiare at Rome Airport Fiumicino

Via dell'Aeroporto di Fiumicino, 320, 00050 Fiumicino RM, Italy
0039 0 665 953 197
Pick-up instructions
Desk at the Airport , Area Rent a car Tower Office 2 -To reach our desk, the customer after baggages are collected, should just follow the signs “Area Car Rental” located in the “Tower Office 2”
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-23:59
Tue:08:00-23:59
Wed:08:00-23:59
Thu:08:00-23:59
Fri:08:00-23:59
Sat:08:00-23:59
Sun:08:00-23:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United States of America (USA)
Toyota Aygo
10/5/24

Pros: The staff was present at counter

Cons: Rewrote contract price went way up. Barely help locating where to pick up car. After returning car a day earlier no credit to bill, bill went up $115. Sent concern by email no response

India
BMW 1 Series
9/25/24

Pros: Excellent car CUPRA formentor provided by Nollegiare. Car was in good condition. Hassle Free Pickup at Rome airport and Drop off at Venice airport.

United States of America (USA)
BMW X3
9/24/24

Pros: Over 20 damages listed

Israel
Lexus UX
9/9/24

Pros: Good price

Cons: She scared us,about the insurance that we didn t take from them. The guy at the return point scanned the car like we were suspect. No trust. Bad feeling. Will never take again

Canada
Ford Fiesta
9/4/24

Pros: Nothing. They used scam technique to make you pay more

Cons: Nothing. They used scam technique to make you pay more

United Kingdom
Citroen C4 Grand Picasso
8/29/24

Pros: Faulty seat, dirty. Light came on while driving blue light

Portugal
BMW 1 Series
8/21/24

Pros: Staff was helpfula and courteous. I had to adjust the return date due to an error between Discover and the check-in but this was done promptly.

Israel
Ford Focus
8/20/24

Pros: Every thing 😊😊

United States of America (USA)
Toyota Proace
8/15/24

Pros: There service was quick

Cons: The car has speed restrictions only going 117 km making it difficult when the speed is 130 km.

Canada
Skoda Karoq
8/14/24

Pros: Great service. The drop off was wonderful, very friendly and helpful in Salerno.

Cons: Nothing

Israel
Skoda Karoq
8/8/24

Pros: nothing , they was auful

Cons: nothing , we had flight delay , and they didnt even try to talk or help us

Canada
Ford Fiesta
8/5/24

Pros: Nothing, we waited in line for over an hour for them to inform us that discovery cars cancelled or reservation and they could not help us.

Cons: No customer service, very slow service

United States of America (USA)
Lexus UX
7/29/24

Pros: was nice and fast

Singapore
Lexus UX
7/26/24

Pros: Great car great price so so service

Brazil
BMW 5 Series STW
7/23/24

Pros: Nada

Cons: A exigência de carteira internacional de habilitação, sob a alegação de que era exigência da Discover.com

United States of America (USA)
Toyota Proace
7/21/24

Pros: Competitive price

Cons: The check out process was brutal! I’ve never had an electric car & didn’t know anything about them but when I asked for instructions was simply told to “just plug it in here” hit there is so much more to know! Also- rhe roadside assistance number was disconnected & when I called the rental car company help desk, we were “mistakenly disconnected” two times

United States of America (USA)
Toyota Proace
7/21/24

Pros: The car was spotless and the return was relatively easy.

Cons: We waited for 1.5 hours in line to get our car. We were not clearly told that we were renting electric-only cars. We were given no instructions on when/where/ how to charge. The app didn’t work at first and the number I was given to call for assistance was disconnected. The first two days of our trip was a disaster involving many tears due to not being informed & having to figure out stuff in a foreign country on our own.

Israel
BMW 5 Series STW
7/12/24

Pros: מכונית חדשה ונקיה. שירות טוב. דלפק בתוך הטרמינל,

Italy
Toyota Proace
7/10/24

Pros: Was doing a lot of driving on this trip and accidentally booked an all electric vehicle. The desk agent at the airport was very accommodating in helping to switch us to a gas powered minivan.

Romania
Skoda Karoq
7/2/24

Cons: Noleggiare decided to ruin its pluses by keeping for each of the 5 rented cars an extra fee out of our deposits for an “Extra Driver”, an option that was not requested, they initially tried to force us to pay for it at the car pick-up saying that we opted online for such option, but that couldn’t have been the case as we only had 5 drivers to begin with; not only that, but the additional drivers were identified as the exact initial drivers (name, license, etc).

Ireland
Volkswagen Golf
7/2/24

Pros: It was great. Would definitely use them again when we return to Italy!

United States of America (USA)
BMW X3
6/12/24

Pros: I did not get the car that I rent and even I did not get a similar for the size of the trunk

United Kingdom
Citroen C1
6/9/24

Pros: Very unfriendly and inefficient

Cons: The agent on return (Luca?) tried to charge us for a tiny scratch which was scarcely visible. After a discussion he agreed not to charge us for this if we gave him a good review. Dreadful service; a scam in my opinion.

Israel
BMW 3 Series
6/8/24

Cons: At the drop off the agent charged me 40 euro for some small scratch at the bottom car, I definitely didn’t make it, and it hardly seen, To fix it cost nothing.. I received a car with many bamps and scratches

Switzerland
Toyota Aygo
5/31/24

Pros: Smiley and kind people at the desk. Check-in process smooth and efficient.

Cons: Parking lot not too easy to be found. They did not give any info about the parking number.

Canada
Citroen Berlingo
5/13/24

Pros: The price.

Cons: Customer service in case of roadside assistance, reliability of the rental car.

Canada
Peugeot 108
5/3/24

Cons: The vehicle we paid for was an automatic with a GPS system. The car they had available did not have a GPS system. As a result I had to purchase equipment to allow my phone act as GPS. Disappointed after having booked months ago and paid for this.

United States of America (USA)
Citroen Spacetourer
4/28/24

Pros: they fixed Discover Car booking, VERY HELPFUL AGENT!

Cons: THEY WERTE GREAT ONCE I FOUND CAR RENTAL WAS WITH THEM!

Bulgaria
Citroen C5 Aircross
4/22/24

Cons: They gave me a lower class car without any explanation. Never answered my emails. Never answered any of the phones they provide for contact. They gave me the wrong place to drop off the car. They were trying to sell me an insurance I don't need at a price X which later turned out to be X per day. I ordered a child seat, which I had to remind them on every step. They told me it would cost me €30 for a small scratch and then I got an invoice for €70.

Italy
Lancia Ypsilon
3/13/24

Cons: Be careful to Noleggiare.it rental-car company Rental Identification: DG-76172 I rented a car in Rome Fiumicino Airport on date 28 February 2024, with Noleggiare.it rental-car company. The rent was finalized through the Broker Discovercars.it. At the check-out time, when picking-up the vehicle I documented by photos all the damages already present on the car. Eventually one specific damage, which was also documented by me and by the rental company representative, was not reported on the damages

Switzerland
Peugeot 5008 5+2
3/11/24

Pros: The reaction of the employee at the parking in Rome is so rude to me and use the bad emotion. I could not find the way to exit. Then he came to me and asked me to call the name of the car. What? I paid money and a part of his slary comes from the clients. He is so rude event he said madame but very bad reaction. I rented many cars in many countries and in Italy was the first time that I met a rude person.

Cons: The reaction of the employee at the parking in Rome is so rude to me and use the bad emotion. I could not find the way to exit. Then he came to me and asked me to call the name of the car. What? I paid money and a part of his slary comes from the clients. He is so rude event he said madame but very bad reaction. I rented many cars in many countries and in Italy was the first time that I met a rude person.

United States of America (USA)
BMW 5 Series STW
3/9/24

Pros: Quality cars for a good price

Cons: Nit picky on return of car

Singapore
Citroen Spacetourer
12/11/23

Pros: Nil

Cons: When we pick up the car : The fuel and Ad blue is not Full

Greece
Lancia Ypsilon
11/6/23

Cons: couldn't find them in phone to drop off the car for 1.5 hour

Australia
BMW 5 Series STW
11/2/23

Pros: Easy to find pick up location, very helpful staff. Great car and very clean.

Cons: Drop off point changed, so that was a bit stressful.

United States of America (USA)
Citroen Spacetourer
10/29/23

Pros: It was not as costly as other places, but clearly you get what you pay for.

Cons: Zero instructions provided on how to get to the rental agency when arriving in Rome. Numerous phone numbers listed for the company that are no longer working, incredibly difficult to get help, and unfriendly staff. The car we got was not great, and despite buying insurance online, they said it wasn’t sufficient and tried to sell us more insurance for more than the cost of the rental!

United Kingdom
Opel Corsa
10/24/23

Pros: Fast response

Cons: The team was there to. Help

Spain
Skoda Karoq
10/21/23

Pros: Drop off attendant was pleasant and helpful.

Cons: Pick up employees provided a vehicle missing gasoline and did nothing to help fix.

Australia
Peugeot 5008 5+2
10/18/23

Pros: Customer service was great But car condition wasn’t cleaned. The gage keep flushing service need it and the breaks won’t the best. I am sorry I have to be honest for saftey issues

United States of America (USA)
Fiat Scudo
10/18/23

Pros: Kind and efficient service agents.

United States of America (USA)
BMW X3
10/17/23

Pros: I liked the car, clean and new. That's about it.

Cons: Horrible customer service. Deceptive rental policies. Hidden fine print policies. No reminder email or text notifications of impending rental car cancellation.

United States of America (USA)
Toyota Yaris
10/17/23

Pros: Nothing at all

Cons: Terrible service. Lack of instruction on pick up or dropping off the car. They will try to scam you with damage you did not cause to the rental. This is a classic tourist scam. DO NOT RENT FROM THEM.

Canada
Citroen C4 Grand Picasso
10/13/23

Pros: The service in Rome was awful, unprofessional, terrible service.

United States of America (USA)
Toyota Proace
10/11/23

Pros: Price great, Overall no problems

Cons: Rental site not in airport. Hard to find, instructions not good. Van dinged up all the way around (after driving in Italy I understand why)

United States of America (USA)
BMW 1 Series
9/27/23

Pros: Nothing. It was a terrible experience

Cons: The wait time, the care I was given. I reserved a BMW and to a crappy Mercedes. The staff outside the office that brings you the car were very rude.

United States of America (USA)
Ford Galaxy
9/21/23

Pros: Personnel were kind

Cons: Listed above

Israel
Opel Mokka
9/13/23

Pros: Nothing

Cons: The worst experiences i have

Netherlands
Ford Mustand
9/10/23

Pros: Easy drop off out of hours

Cons: They didn't want to give me the car I rented on the first place, the agent that received me on the first day said the car had been picked up on the day before but I saw it standing outside, he wanted me to pay extra to buy an insurance service with them stating that "the insurance you have with discover cars is a pretty product but it doesn't cover you in case of damage" 2 days after the drop off I still didn't get the deposit released, already sent them a email with no response from them

United States of America (USA)
Peugeot 5008 5+2
9/7/23

Pros: Price was lower than some competitors, and a car was actually available when we went to get it.

Cons: Not easy to find the location to drop the car. Without a mapping application on our phones, we would never have found it. Instructions for pickup just said to call a number, but no mention of the fact that we would be picked up by a third party service (ParkInGo or something like that), and the procedures for getting the car. The cars were wedged ion so tightly that it took a 30 point turn or so to get out of the space without damaging our car or the adjacent ones.

Ireland
Skoda Karoq
9/4/23

Cons: The signs to get to the car rental pick up at Rome was awful, it was very difficult to find and took us a long time to understand how to get there. I tried to call but the number given on the rental confirmation was always 'busy'.

Australia
Volkswagen Golf
9/4/23

Pros: Staff were very flexible when a change was requested

Cons: They didn't have the car I requested

Canada
Toyota Aygo
8/29/23

Cons: Made me wait around for 20min to drop off car even though they should have been open. Charged me for the car being too dirty?? Rude at drop off

Australia
BMW 2 Series
8/19/23

Pros: Zero Your partners are really bad with the check- in and they provide dirty cars When customer asked them to either clean or replace then they made weird faces and took their own sweet time to replace it which wasted a lot of time for the customer Zero help from staff to explain the existent issues, scratches with the car and asking customer to identify by your self But when it comes to return the car then the staff is super proactive to check the whole car like solving murder investigation

Cons: Your partners are really bad with the check- in and they provide dirty cars When customer asked them to either clean or replace then they made weird faces and took their own sweet time to replace it which wasted a lot of time for the customer Zero help from staff to explain the existent issues, scratches with the car and asking customer to identify by your self But when it comes to return the car then the staff is super proactive to check the whole car like solving murder investigation

Canada
Peugeot 5008 5+2
8/18/23

Pros: Nothing. Horrific experience

Cons: Never renting again from them ans eil leave negative reviews every where

United States of America (USA)
Toyota Auris
8/14/23

Pros: Nothing really.

Cons: See above.

Denmark
Citroen C1
8/10/23

Pros: Very easy contract process and car handover

Cons: Very unclear instructions about transfer shuttle at airport; phone number provided out of service.

Brazil
Skoda Karoq
8/7/23

Pros: The attendees are great and patient.

Cons: Support during the trip

United States of America (USA)
Toyota Proace
8/7/23

Pros: nothing they were horrible

Cons: they provided no service. They gave away my vehicle and did nothing to help me get another

United States of America (USA)
Opel Astra STW
8/1/23

Pros: Horrible experience I will never use this company again.

United States of America (USA)
Toyota Proace
7/26/23

Pros: Vehicle ready when we arrived. Good vehicle. Easy shuttle to lot from airport once we were able to get through by phone.

Cons: Difficulty getting through on the phone to get shuttle to lot. Over 30 minutes to sign in and get vehicle. Requested a receipt at end of trip and was told it would be emailed. Never got a receipt.

United States of America (USA)
BMW 2 Series
7/24/23

Cons: I was not directed to the right place to get a shuttle. Then I had to get a taxi and the address that I gave him was not correct. He had to call the rental place to ask how to get there. There are no signs that say Discover Cars.

United States of America (USA)
BMW X3
7/21/23

Pros: WORST EXPERIENCE WITH A RENTAL CAR AGENCY EVER !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Cons: They did not answer the only phone number provided on the day of our arrival to pick us up, so we had no way to get to the rental desk! Had to call an Uber and went to our hotel. Finally reached Noleggiare at 4:10 pm and with help from Discover Cars, arranged pickup the next day. I requested a refund for the two rides we paid for due to this blunder only to be denied because the call logs they asked for and I provided did not show the unanswered calls as any rational person should understand !!

United States of America (USA)
Opel Zafira
7/20/23

Pros: Car and price

Cons: Giovani the car agent in Rome is so rude and not helpful.

United States of America (USA)
Toyota Aygo
7/19/23

Pros: New car

Cons: Pressured to buy extra insurance and services

Canada
Ford Galaxy
7/17/23

Pros: They were of NO SERVICE. And I wasn't the only one standing in the dry heat strung out to hang on my vacation

Cons: I cant believe how mistrusting they were. They would not even let me use their phone to call Discovercars to see if I can get another vehicle from another lot

India
Toyota Proace
7/17/23

Pros: There was no service provided Super Disappointed with the Company

Cons: The agent at the counter was basically a scammer. He was troubling everyone at the counter giving excuses as there was no Van available in the rental company. He arranged a car through his friend at double the cost and made commission on it.

Jordan
Peugeot 5008 5+2
7/13/23

Cons: The overall process of finding the retntal location and how I supposed to do to handle the car was very complicated. The drop off location was wrong when we arrived to the goggle location we were out on another street, when I called the number for help he was not helpful and I think he didn’t understand what I told him. So i had to imp-revise, I asked another nearby rental agency and they were kind enough and guided me,when I arrived I didn’t know what to do so I parked the car on a line near

Canada
Peugeot 5008 5+2
7/13/23

Pros: Nothing they did nit give car that was ordered

Cons: Gave two small cars. What if there was not another driver for 6 pax

South Africa
Opel Zafira
7/13/23

Pros: Received an upgrade at no additional cost

Cons: Efficiency. Spent about an hour plus in the queue that was not that long. Shuttle service also pathetic.

South Africa
Fiat Scudo
7/12/23

Pros: Nothing at all

Cons: Did not have a car available on the day we were supposed to pick up the car. Also did not have an alternative as a solution

Costa Rica
Ford Galaxy
7/10/23

Pros: Reservation canceled by Noleggiare.

Cons: Reservation canceled by Noleggiare.

Singapore
BMW 5 Series STW
7/8/23

Cons: Car was meant to be get full return full it was not. Car was meant to be BMW 5 Series Station Wagon or similar. First car didn't fit my luggage, second did but it was a ford focus Station wagon. Complete con. That is not similar.

United States of America (USA)
Ford Galaxy
7/3/23

Pros: Nothing really

Cons: Horrible responsiveness. No commitment to reservations.

United States of America (USA)
BMW 2 Series
6/29/23

Pros: Takes FOREVER to do anything. 2 hours picking up car, 2 hours dropping it off

Cons: Totally understaffed and inefficient. Any other car rental company takes 10% of the time. Awful.

United States of America (USA)
BMW 1 Series
6/29/23

Pros: Great car and no issues!

Cons: Hard to find location using map quest.

Israel
BMW 3 Series
6/26/23

Cons: The company representative was very angry and unfriendly

United States of America (USA)
Opel Zafira
6/25/23

Pros: Nothing

Cons: Everything

United States of America (USA)
Citroen C1
6/12/23

Pros: Called number for shuttle and got hung up on. Called back several times and no answer. Gave up and rented elsewhere

Cons: Called number for shuttle and got hung up on. Called back several times and no answer. Gave up and rented elsewhere

United Arab Emirates
Citroen Spacetourer
6/11/23

Pros: I came earlier than scheduled pick up time but representative quickly changed to much better car (Peugeot van to Mercedes V250!!!) without any extra cost!

Cons: Cleanles of the car was not good

United States of America (USA)
Volkswagen Golf
6/8/23

Pros: Noleggiare near FCO airport is well run and relatively easy to reach

Cons: pick-up shuttle from/to airport: unclear as to where and when

New Zealand
Toyota Aygo
6/8/23

Cons: Not a good experience - phoned on arrival at airport for a shuttle pick up prior to my rental car pick up time. Waited too long for the shuttle bus, tried calling them again but their phone was always busy. Finally made it to pick up the car only to be told I was late (despite calling prior to check in time) and was charged 300 Euros more for another car!! Also insisted on selling me insurance, although I already had this. Ended up paying 800 Euro when my originally booking was for 300!! :-(

Israel
Toyota Proace
6/4/23

Pros: Very nice receptionist

Cons: Bad airport shuttle service (had to wait much time and fight for getting space). Got a very dammaged car (broken mirror, many scratches and missing parts)

India
Ford Focus
5/31/23

Pros: Nelogare car company is a wonderful company. The car was excellent and their service staff were also very good. I liked it. I loved it and I will come back again.

Canada
Opel Corsa
5/26/23

Pros: Very helpful staff at Florence drpoff, just the location was hard to find.

Cons: Again pick up and drop-off were not easy to find. Some more signs would help.

Canada
Opel Zafira
5/25/23

Cons: The agents at the desk were pushy and rude and couldn’t communicate properly- forced me to buy their insurance. All this extra back and forth made the lineup even longer and delayed our pickup by almost two hours.

Finland
Fiat Scudo
5/24/23

Cons: Fuel tank was not full - just 3/4, no water for cleaning Windows, tyre pressure was not regulated, car was dirty inside out. The car itself was otherwise perfect for us.

United States of America (USA)
Peugeot 108
5/24/23

Pros: everything is online and digital

Cons: The key had an issue.

Azerbaijan
Ford C-Max
5/16/23

Pros: Organization

Canada
Citroen C5 Aircross
5/15/23

Pros: I appreciated the insurance explanation at the pickup counter and that there was no "hard sell" once I declined to purchase the additional insurance (I was already covered by another provider).

Cons: I had reserved a class of vehicle that had boot space for two large and two small suitcases - the MG that was provided could barely fit two standard large (not huge) suitcases. The brand new MG provided had an electronic workaround installed (glued to the front screen in the driver's line of sight!) just in case the remote key did not work which happened every day. The navigation/radio system randomly shut off. The car never should have been rented with such known issues.

United States of America (USA)
Ford Galaxy
5/12/23

Pros: Terrible service both in pickup and dropping. They did not showed some small (around 1-2mm) defects on painting. During drop out the considered such small stuff a real damage, and charge insurance and myself. Looks like real extortion. Dishonest business practice.

Cons: None

United Kingdom
Ford Galaxy
5/2/23

Pros: Erm......

Cons: They just couldn't be bothered, and we waited far too long to be served, and too long to hand the car back.

United States of America (USA)
Peugeot 108
4/29/23

Pros: Excellent to deal with. Gave us a bit of a grace period returning the car with no additional fee

Cons: Not a thing

Australia
Citroen Spacetourer
4/25/23

Pros: Excellent service. Were helpful at drop off and pick up. the car was very clean and a pleasure to drive around Italy for a week.

Cons: Nothing.

United States of America (USA)
Skoda Karoq
4/19/23

Cons: Absolute poor customer service. Our flight was early and got to car rental hours earlier than requested time. Spent 30 mins standing in line for agent to tell me to come back in 2.5 hours. We are in foreign country, traveling with kids and had no where to go. We took the shuttle back to airport. Came back 2.5 hours later. Spent another 1 hour standing in line before getting helped. Finally got our car but took another 30mins to wait for available agent to review the car "minor scrat

Israel
Ford C-Max
4/12/23

Cons: The car i ordered was not there, got a total different car- suv instead of minivan. It took ages to get the car

Lebanon
Citroen Spacetourer
3/31/23

Pros: This is the worst company, they should be delisted from your website. From the second we got in, they started finding excuses to rent us the booked cars. We were going to fight and ended up calling the cops on them and escalating the matter until they accepted to give us the cars.

United States of America (USA)
Opel Corsa
3/23/23

Pros: The drop off agent was fast and efficient.

Cons: The pick up experience was awful. The guy insisted we take their insurance coverage even though we booked coverage with discover cars. Then told us it was €100 but actually it was €500 extra. The whole time he was working with us his colleague was giving the customer next to us the same story. We both left there frustrated. It made us distrust them and the option of drop off before they opened for our early flight. We ended up dropping off the night before & a taxi to the airport. NEVER AGAIN!

Denmark
Ford Fiesta
3/6/23

Pros: We did Call you many on the phone, but were disconnected every time. And it was not possible to get in touch with you to arrange pick-up of the car or to modify The reservation. Therefore we never had the opportunity to pick up the car. We would like to have our payment refunded?

Cons: We did Call you many on the phone, but were disconnected every time. And it was not possible to get in touch with you to arrange pick-up of the car or to modify The reservation. Therefore we never had the opportunity to pick up the car. We would like to have our payment refunded?

Netherlands
BMW 3 Series
11/28/22

Pros: Everything was great service

Cons: Communication could be a little bit clearer. Somewhere on the documentation it says you need an additional credit card which is not true.

United States of America (USA)
Opel Mokka
10/30/22

Cons: Car smelled like smoke

Israel
Skoda Karoq
10/27/22

Pros: a good car at a great price

Cons: the location of the parking lot is bad, the lack of taxis from the location of the lot, the operating hours are too short, especially with a customer it takes an hour to get to the lot, the lack of an emergency tire in case of a flat tire and the lack of information that is not available!!!. The grounds staff are not helpful enough and do not provide enough information

United Kingdom
Lancia Ypsilon
10/11/22

Pros: Nothing

Cons: Everything

Israel
Citroen Spacetourer
10/11/22

Cons: They did not know information about replacing a tire in a case of flat tire, where is the equipment and c. , Did not tell us that car need oil replacement and adblue refeel , we got only 1/4 of the tank fuel. This is annoying issues

United States of America (USA)
VW Golf
10/5/22

Pros: The actual check in/check out process was smooth and efficient.

Cons: Noleggiare doesn't provide its own shuttle at the Rome airport and the shuttle wasn't running that day for some reason. We burned an hour waiting for a shuttle that never came and ultimately, it cost us an additional 35 euros to go from the airport to the car rental location.

United States of America (USA)
Ford Focus
10/1/22

Pros: Nice car, very clean at a good price.

Cons: The only thing was to get the free shuttle to get to the OK rental office. Took us like an hour and a half to get there

Sweden
Skoda Karoq
9/30/22

Pros: The service agent was very helpful

Cons: We booked a car specifically to fit five people, three large suitcases and three small bags. The car we got didn’t accommodate those requests. We could barely fit three people and two suitcases. The car we booked was a Skoda Karoq or similar, the car we got was a Toyota C-HR. In my opinion, not the same size or standard.

Sweden
Skoda Karoq
9/30/22

Pros: The agent was very helpful.

Cons: We booked a car specifically to fit five people, three large suitcases and three small bags. The car we got didn’t accommodate those requests. We could barely fit three people and two suitcases. The car we booked was a Skoda Karoq or similar, the car we got was a Toyota C-HR. In my opinion, not the same size or standard. Very disappointing!

United States of America (USA)
Toyota Aygo
9/29/22

Pros: Easy pickup and worked hard to get us done soon

Cons: They won’t answer the phone number provided and have not returned my 600 deposit!!!!!!

United States of America (USA)
Peugeot 108
9/28/22

Pros: The team was incredibly helpful and kind, even calling me on video to walk me through an issue that I had with the car. Fantastic experience!!

Cons: They gave me the wrong info about dropping off the car at Naples airport after hours, but we found the correct info on the website.

United States of America (USA)
Peugeot 108
9/27/22

Pros: Pick up and drop off…very quick and efficient

Cons: No complaints

United States of America (USA)
Mercedes A Class
9/26/22

Pros: The car was great. Made driving in Italy so much better

Cons: The parkingo drivers were not as nice

Israel
Peugeot 108
9/25/22

Cons: Please read my letter to customer assistance of discovercars and you will understand that there is a strong posibility that we will sue Discover Cars, Noleggiare and Booking.com separately for the worst experience I had as a frequent business traveler.

Finland
Toyota Auris
8/31/22

Pros: Quit fast service. Good connection to the airport, shuttle bus in front of rental office

United Kingdom
Ford EcoSport
8/23/22

Pros: Was perfect..Good car, very easy collection and drop off...

Canada
Ford Fiesta
8/18/22

Pros: Horrible

Cons: Unorganized, left me carless

Italy
Toyota Auris
8/16/22

Pros: Everything.

Cons: Nothing

United Kingdom
Ford EcoSport
8/6/22

Pros: Thank you Euginio for your help! But I’m still not happy to have to pay for the cover twice!

United States of America (USA)
Toyota Auris
7/29/22

Pros: Nothing.

Cons: When we picked up the car, we were charged an extra $300 Euro, nothing we could do about it if we wanted the car. Need more shuttles, need more employees.

Australia
Ford EcoSport
7/29/22

Pros: Disgraceful- convinced us that we needed extra insurance when we had already purchased insurance with discover cars . Charged us another $2000 aud on top of what we had already paid to discover cars. Thieves!!!!!!!! Then discover cars would not help us with what we had been robbed - they basically washed their hands . DISGRACEFUL ANd WOULD NEVER RECOMMEND EITHER COMPANY . Go with a reputable company.

Cons: Apart from being robbed an extra $2000aud and discover cars not wanting to help us - there was no shuttle bus waiting at the airport to take us to the desk - it took us over 1 hour to find a shuttle bus - we stumbled on this bus - no advertising on the bus to show who they were - NEVER AGAIN - DO NOT EVER USE DISCOVER CARS OR NOLEGGIARE. - DISGRACEFUL AND THEIVES

United States of America (USA)
Lexus RX
7/26/22

Pros: We reserved a Luxury vehicle, supposed to be a Lexus RX or equivalent — received a Toyota RAV4, had to pay the same price.

Cons: Address for the location is incorrect. We spent 30 minutes attempting to find the location.

United States of America (USA)
Toyota Auris
7/24/22

Pros: Reasonable price; helpful upgrade

United States of America (USA)
Citroen Spacetourer
7/7/22

Pros: At least they told me not to bother coming to their office since they "had no cars at all available."

Cons: Didn't have the van I reserved months earlier, claiming it was in an accident. Quite rude.

United Kingdom
Toyota Auris
7/4/22

Pros: Drop-off service was easy

Cons: I had to wait nearly one hour for the car and when it arrived it was extremely dirt (with dust and food inside) and full of scratches/dents. When dropping off the staff tried to say that we caused a big scratch, but luckily I'd taken pictures of all scratches before the pick-up so I could prove to them that it was already there. I will certainly avoid this company in the future.

Georgia
Toyota Yaris Hybrid
7/4/22

Pros: easy pickup and dropoff

Cons: no information about release of a deposit

United States of America (USA)
Ford Ka
6/23/22

Pros: The drop off was fine.

Cons: They blackmailed me to spend more on a car. They were incredibly hard to find. They didn't honor my paid-in-full reservation from 2 months prior to pick up.

United States of America (USA)
Ford Focus
6/22/22

Cons: They required additional fees that doubled the cost of the car rental. Took advantage of tourist at a time where no other options were available.

United States of America (USA)
Citroen C1
6/12/22

Cons: Only complaint is that it would have been nice to know that our reservation would be canceled due to late arrival. We arrived 1.5 hours after reservation and our car had been given away. After some work, they found us a car and got us on our way.

United States of America (USA)
Ford Galaxy
6/9/22

Pros: Woukd never use this company again

Cons: We got a huge bus not the car we booked

United Kingdom
Fiat 500 Convertible
6/8/22

Pros: There was nothing good about them.

Cons: They let us down massively and cost us a lot of money in finding a replacement hire car late in the evening after a delayed flight despite speaking to them multiple times and telling them we were on our way. Possibly the worst customer service I have ever had.

United States of America (USA)
Ford Fiesta
6/6/22

Pros: Nothing.

Cons: My car was not there when we arrived and they had no cars to rent. This almost ruined our entire vacation and caused a ton of stress. The woman was extremely rude and unhelpful.

Spain
Ford Focus
6/1/22

Pros: Pablo was very helpful when we arrived. Easy process to get the car.

Cons: Not enough detailed information on where to get the transfer bus and what to do.

United States of America (USA)
Ford EcoSport
5/28/22

Pros: Best price available

Cons: Hard to find how to get to car rental and also when dropping off

United States of America (USA)
Ford Fiesta
5/27/22

Pros: NA

Cons: Terrible service. The agent was very disrespectful. The agent was constantly on his phone, and attended others while I was trying to talk with him. He did not treat me well like a client or customer.

United States of America (USA)
Citroen Spacetourer
5/27/22

Pros: When the flight was delayed, they were ok with letting us pick the car up later.

Cons: No one answered the phone when trying to call..

United States of America (USA)
Citroen Spacetourer
5/27/22

Pros: The guy when we picked it up was nice.

Cons: There was no gas, the car was extremely dented and damaged, we couldn’t even get out of the parking lot because the lot was so tightly parked. It was difficult to figure out where to go to pick up the car.

United States of America (USA)
Ford Transit
5/26/22

Pros: Drop off was easy.

Cons: Not easy to find the location - poor signage from road. Didn't send the contract/insurance/receipt after two requests. Required more insurance that Discover explained would be needed. Ended up being very expensive for us.

United States of America (USA)
Ford Fiesta
5/26/22

Pros: that I couldn’t expect to get a car after being late and best of luck trying somewhere else. Representatives at other rental car companies were far more helpful in helping me try to figure out where I could get an automatic car. I will never book with discover cars after this experience and wouldn’t recommend anyone else to either.

United States of America (USA)
Lexus UX
5/21/22

Pros: Nothing

Cons: They are scammers, they forced us to get additional insurance or they wouldn’t give us the car (I have two primary modes of international rental car coverage). I rented a Lexus hybrid suv or similar, they claimed that a Toyota hatchback is the same… while there was the exact Lexus I rented on the lot… then they claimed that it was rented later for different days and it’s too difficult to change the paperwork. Literal bs.

Canada
Ford Focus
5/20/22

Pros: Nothing

Cons: The rep that I was to call and arrange pick up told me there would be no problem canceling my rental, I have it in writing, and yet someone else at the company said they’re not acknowledging that!

United States of America (USA)
Fiat Panda
5/20/22

Pros: Nothing. The service was absolute trash

Cons: The people were rude, they lied, they scammed extra money, they were not helpful in any way.

Israel
Ford Focus
5/9/22

Pros: When we arrived to pick up the car following a delay in the flight they brought us another vehicle and took from us an extra 72 euros. There was an attempt to ask the representative about it. Replied angrily and said a decision about which car is giving despite not our fault we were late flight was delayed we have to add money.

Cons: nothing

Canada
Citroen C1
5/5/22

Pros: This was the worst costumer service I received in a very long time and I’m not the type of client to complain for no reason. I gently asked to understand why my reservation was given to another client even though I had checked in the same morning and the employee literally told me it is what it is pay more or walk away. I truly hope Noleggiare is going to reach out and offer a refund for the 10 euros per day that I was forced to pay for absolutely no reasons.

Albania
Ford Fiesta
5/2/22

Pros: I refused to rent a car because I felt unsecured by the company

United States of America (USA)
Ford Fiesta
12/28/21

Cons: They want to charge me for damages that were already on the car. They even had the wrong damages noted on their paperwork and then they said it’s ok. When ur was time to return, they want ti charge me for it

United States of America (USA)
Peugeot 108
7/11/21

Pros: The price

Cons: It was too hard to find the office. Also they gave twice wrong cars before I managed to get the right one at the end

Denmark
Toyota Aygo
10/17/20

Cons: They tried to convince me to buy another ensurance making me feel insicure about whether I was covered or not if a damage should happen. I already had made one with Discovercars, but they said that I were not covered with them.

Poland
Toyota Aygo
8/29/20

Pros: The service was good.

France
BMW 3 Series
8/6/20

Pros: I had no problems with the service or the car.

Italy
Ford Fiesta
2/8/20

Pros: Cheap rentals and new car

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