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Alamo at Rome Airport Fiumicino
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Very helpful
Pros: The car itself was good and comfortable for the trip.
Cons: I did not like being charged an excessive amount for a minor cosmetic wheel scratch, especially after being informed that small damages would normally not be charged. I also did not like being pressured into paying for a vehicle upgrade because the originally offered car did not meet the luggage space I had booked.
Pros: The car
Cons: Customer service
Pros: Fast and hassle free pick up.
Cons: I had to pay 420 Euro to travel to replacement car location as Alamo didn't provide transport from breakdown location to replacement car location.
Pros: Wait time was ok
Cons: Van was damaged , many dents and scrapes, engine oil low by 2 litres,def fluid was very low, travelled 1000km and needed to refill or vehicle would no longer run . still have not received full compensation
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 3 year(s) before the date of the commencement of the rental.
Only physical driver's licenses are accepted (not digital versions).
Learner's permits are not accepted; a full driver's license is required.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): United Kingdom, EU countries.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit or debit card on a main driver's name, Passport or ID card, booking voucher. Renters from the following country(ies): Italy must provide the following documents: additional ID showing home address (e.g. Utility bill) in order to collect the car.
Crossing country borders to Norway, Switzerland, United Kingdom, EU countries is free of charge.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
During winter season (from 15.11 until 15.04.) Snow chains are included in price.
All extras are available at the rental counter. Prices vary, depending on the rental period.
By law, winter tires are mandatory on all roads from 15.11 to 15.04 in the following regions: South Tyrol.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
In order to have service out of hours, the renter must provide the following information: Flight number, train number.
A maximum of 59 minutes is available for service outside of business hours.
The supplier will hold the vehicle for 59 minutes after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.