Target Rent at Rome Airport Fiumicino

Pros: Easy to reserve a vehicle and the price was reasonable.

Cons: It was hard to find because we were not coming from the airport. We couldn’t find an address to give our uber driver for a location. When I called to get direction the representative was rude and short with me insisting I had to come from the airport and follow her steps from there. This added an hour to our pick up prices and nearly cost us our reservation.

Pros: Agents explained everything but were not pushy

Cons: Wait time to rent car. Several people were at the office at the same time

Cons: Agents not very helpful

Cons: We came to pick up the car an hour earlier, and they just let us sit and wait for an hour, even though they finished handling all the other costumers

Pros: Great Customer Service

Cons: It was all good

Pros: Quick car dropoff was painless

Cons: Terrible directions to get to the shuttle...was comically bad and staff was unconcerned

Pros: Trivelige medhjelpere

Cons: Stedet for levering er vanskelig trafikkmessig.

Pros: Fast and efficient and friendly too

Cons: Actually the shuttle bus service was fine

Pros: We appreciated the pick-up speed: we were taken from the airport with a shuttle that took us to the pick-up office and in about 40 min-1h we were in the car.

Cons: We didn’t like that we had to wait for the sitter in a place where there was no shadow/roof in a horrific heat. Also, the attitude of the lady that filled in the paperwork was definitely not customer oriented. We’re not sure when will the deposit be returned.

Pros: Great Service

Cons: Nothing wrong with their service that I could see

Pros: Quick drop off

Cons: Bad location, shuttle pick up was bad, no signage at airport for this company, bad counter service, car wasn’t fully working (Bluetooth)

Pros: nice, clean car

Cons: To return the car, it is impossible to put the correct address in your phone...Once i reached FCO, it took me 35 minutes to FIND the rental office!!!

Pros: all was good

Pros: Quick in-and-out. No pressure to upsell.

Cons: n/a

Pros: De persoon aan de balie was zakelijk vriendelijk.

Cons: Het blijft moeilijk. Je huurt bij Discoverycars en neemt een verzekering en aan de balie beginnen ze opnieuw over een verzekering die je al hebt maar proberen ze je die toch te verkopen. Ze praten heel snel, terwijl je het systeem niet goed kent. Je moet veel handtekenen zonder veel uitleg. Dat zou allemaal iets vriendelijker en menselijker mogen. Minder zakelijk en rustiger.

Pros: They gave me a better vehicle and they didn’t try to sell me insurance or other services.

Cons: They charged the normal price for one extra day instead the price I have had booked.

Pros: great car and people

Cons: coordination with the shuttle bus for airport pick up and drop off

Pros: Never again

Cons: Never again

Pros: The shuttle bus driver on the way back

Cons: The difficulty picking up the car, the shuttle driver on the way there, the extra charges for full insurance because our credit cards were not accepted, the quality of the car.

Pros: I was very satisfied with the car upgrade I received

Cons: The distance between the office and the airport was particularly large and the suttle bus stop wasn't easily accessible

Pros: Vehicle was excellent

Pros: Terrible

Cons: Poor customer service

Pros: Got a new Peugot 208 for an excellent price

Pros: Friendly

Cons: Too many strict rules, somewhat difficult to find the shuttle pick up point. Car was littered with damage and scratched was worried based on reviews that they would try to charge on drop off

Pros: The two cars we hired were nearly new although one had some bodywork damage.

Cons: Targetrent did not accept my credit card as it only shows my first name initial and not my full first name which is the first I have ever heard of this and hence they scammed me out of an additional €290 for full coverage as I could only pay with the deposit by debit card if I took out their full coverage. Discovercars.com did refund their £60 full coverage charge which targetrent said was not valid anyway.

Cons: They didn’t recognize the full insurance that we got from discovercars

Pros: Very new car in excellent condition. Agent did not push extra insurance cover.

Cons: Waited over an hour for shuttle bus. Hopeless service with many unhappy travellers.

Pros: Efficient and friendly

Pros: None

Cons: Everything

Pros: Friendly staff, quick, easy

Cons: N/A

Pros: Quick pick up. Clear communication. Helpful when needed

Pros: easy process. accommodating my last minute change for an automatic car.

Cons: N/A on my booking

Pros: very friendly staff, super responsive

Cons: nothing

Pros: Off site rental is the way to go with all the construction at the airport. The shuttle service can be a little challenging.

Pros: The people were very friendly.

Pros: The staff were helpful and courteous

Cons: We had to swap cars during our rental. They checked on how it was going. At no time were we informed that the car was to be returned to another depot. As we wee unfamiliar with the area finding Our way to 1 depot was stressful enough

Pros: smooth and easy pick up and drop off.

Pros: Friendly and quick service once I got to the Rental counter.

Cons: They tried to sell me insurance that I already purchased thru Discover. I received a bigger car than I requested. Slow getting the Shuttle Bus.

Pros: friendly service Christopher the shuttle driver to airport ws super friendly and helpful

Cons: quick

Pros: Professional as always. Great customer service. Thank you to Alessia.

Pros: Local rental people were nice and a good quality car.

Cons: Proposing extra insurance, always claiming’you need more ’..

Pros: Car was very good to drive, efficient. However, it developed a loud squeaking sound, which was annoying at low speeds.

Pros: Very professional, got a free upgrade & no pressure at all to purchase more insurance. Shuttle service was good with detailed information on pick up location.

Cons: Car exterior had many scratches & paint rubbed off in some of the bumper spots. They spray a "new car fragrence" in the vehicle that was overpowering and annoying to smell the entire eleven days we had it. Functionally the car preformed perfect!

Pros: Very quick pick up and drop off

Cons: Very kind managers

Pros: nothing

Cons: old car, car full of scratches, pretty dirty,

Pros: Quick and easy service

Cons: Car had some bashes and missed front mirror cover

Cons: The car is full of scratches

Pros: respectful, honest, and clear communication of the contract details.

Cons: Would liked to have had a car with Apple Play.

Pros: Staff were very helpful and professional

Pros: No problem getting reimbursed for new windshield wipers and re-aiming the headlights. The agents were super nice. No trying to find an invisible scratch. Really good Hyundai.

Cons: I had to buy windshield wipers and get the headlights properly aimed.

Cons: Difficulty figuring out where shuttle bus would pick us up.

Pros: Horrible, I would never go through your company again as we had no help and no options and were left stranded, you ought to be ashamed of your services absolutely shameful

Pros: Good in English, and tolerant of my Italian. Not too pushy on their CDW, but a bit, as usual.

Cons: Agent fairly impersonal, seemed impatient, not personable, but its not a relationship, just a car rental. Still, a better attitude would get better ratings. I was early, and the car was there, but they couldn't give me any leeway.

Pros: Very nice and professional people!

Cons: N/A

Cons: The car had multiple prior damages. They charged me an amount for which I have not been able to get an explanation.

Pros: The agent was good to deal with.

Cons: The time taken to return the car and the agent to check the vehicle.

Pros: Perfect. No complaints

Cons: Nothing I didn't like.

Pros: Everything. Easy, fast and not complicated service.

Pros: Price

Cons: Need to clearly note how far is the rental office from the terminal. Also need a better description of the shuttle pick up location.

Pros: Friendly staff

Cons: Car quality. Many warning lights and car was very scratched/damaged.

Pros: Very friendly and quick to get the car

Pros: Clear communication.

Cons: Shuttle is hard to find. I wanted a Fiat Panda so was given the last Panda but it was dented on onse side and wasn't cleaned inside or outside. But it was fine.

Pros: Customer service, value, speed of pick up and drop off.

Cons: Car could have been cleaner inside.

Pros: Very Kind Office agents and driver!!!! Very high Service Level at Top Speed … Highly recommended

Pros: Green Motion service agent was extremely pleasant and helpful

Pros: Good service and very good price.

Cons: It was hard to find at the airport and the car was missing windshield wiper fluid.

Pros: Staff is great and friendly

Cons: N/A

Pros: Cheap

Cons: Nightmare to find, dodgy car

Cons: Target rent Cancelled our car reservation due to flight delay despite input of our flight details. Then tried to charge us about 60% more to have a car so we did not rent with them in the end and forfeited our deposit. Disappointed by scam attempt.

Pros: it was a car

Cons: they did not have the car we reserved, so they charged us more. unacceptable practice to not have the car we reserved.

Pros: The help desk helping us at the pick up was very professional and kind, she explained fully the technicalities of the rental and the process of pick up/return

Cons: No complaints about it, everything worked smoothly

Pros: Very simple, conditions are clear, i loved thé way they treated us. I'll recommend this car rental.

Cons: Its really complicated to understand which is the car rental becaus it's targetrent but on internet there's no target rent in Fiumicino. In reality the name is autosystem.

Pros: They were very professional

Cons: Location.

Pros: Niente. Una pessima esperita

Pros: Somente o preço.

Cons: limpeza do carro, tempo de espera , localização de recolha.

Pros: Clean, decent car.

Cons: Charging 173 Euro for insurance when the car was fully insured through Discover. All because my cred it card expired halfway through rental.

Pros: The service was super fast

Cons: The car was similar to what I choose but not the same

Pros: The pick up took 2 hours, was silver busy. The office had just 3 chairs and no services. All the rest was perfect.

Pros: Clear instructions to pick shuttle

Cons: Rudeness, delay, lack of empathy, terrible facilities, rude staff

Pros: Nothing

Cons: Every aspect of the interaction

Pros: The shuttle driver was a kind person working in a stressful situation with many people waiting for the transfer. Even if he was entitled to pickup only the driver he managed to to bring me and my 2 small daughters to the rent station.

Cons: I searched for Target Rent on internet but I was not able to find it. It turns out that my final contract was with another company. The waiting time for the transfer was too much, many people waiting at the airport. Also I was travelling with my kids and the shuttle driver was entitled to pickup only the driver of the car, which could be not possible to me to leave my minor kids alone!

Pros: We didn’t like nothing about the service, absolutely terrible service, the car wasn’t clean, long waits to even start the process to receive the vehicle , poorly managed customer service, the shuttle service was never on time and also it was always packed with other customers.

Cons: We didn’t like nothing about the service, absolutely terrible service, the car wasn’t clean, long waits to even start the process to receive the vehicle , poorly managed customer service, the shuttle service was never on time and also it was always packed with other customers.

Cons: Very bad contact with the office, they didn't help to find how to reach their office, not a nice relation to the costumer. Although I reserved with the extra insurance, they told that the extra insurance was not their business and asked for a guarantee of 1000 euros

Pros: Pickup and drop off was smooth. You have to call to get directions for the shuttle. It is not apparent at the airport.

Cons: Upon car return, the agent told us to just leave the keys without bothering to leave the counter or check on the car. Then, a few hours later came the damage report claiming a new scratch was found on the bumper. No details were provided. A charge of ~400 € showed up on my card. Buyers beware!

Pros: We got our car quickly and the staff was very courteous and professional.

Pros: a male staff at pick up were very friendly and helpful

Cons: a female staff at the drop off was 'simply mean and rude to us' .

Pros: Very cost efficient and simple to book on line.

Cons: The contract said it was with Target Cars but it was not it was Autosystems Italy. The car rental was over 10 mins from the airport with infrequent shuttle buses (the shuttle said 12 - 15 mins but too k 30 on return to airport). The shuttle bus operatirs did not respond on the Tel No provided. There were extra insurance issues with Autosystem not recognising Discovercars extra cover. The service was not as expected.

Pros: Friendly desk agent

Pros: FRIENDLY

Cons: NOT THE RIGHT CAR.

Pros: They provided a car that exceeded my expectations.

Cons: Wait times.

Cons: You should take care of the tires of the car. Tires worn out and out of pressure. After one kilometer of driving it, the light of the tires apeared. Also the frontal right tire had a kick on it and it was dangerous to drive

Pros: Easy procedure for returning the car at night and very convinient shuttle service.

Cons: It was difficult to find the shuttle stop in airport.

Pros: Alice was great

Pros: Professional

Cons: Time

Pros: Very friendly staff and not pushy about taking the extra coverage.

Cons: Nothing. Everything was fine.

Pros: Personale molto gentile

Cons: Location lontanissima Pochi Collegamenti con aeroporto

Pros: Tire pressure light is very sensitive

Pros: L'ambiance dans le bureau d'accueil est franchement mauvaise. Tant à l'aller qu'au retour, le personnel qui m'a accueilli n'était pas agréable.

Pros: Friendly service, car condition is good, easy and quick airport transfer.

Cons: The pick-up speed is a bit slow.

Pros: Brilliant

Cons: Very good.

Pros: IT was not targent Rent, IT was Autosystem Car Rent

Pros: Friendly and efficient

Pros: Very friendly and professional staff. Provided good directives.

Pros: Good pricing with comfort and friendly service.

Cons: The GPS which I paid more for was not good. Not much help for a first time tourist in Italy. I expected a modern GPS on the big screen which the car came with.

Pros: Agents honesty and knowledge

Cons: Would have been nice to get a quick review of car features and operation

Pros: Horrible experience !

Pros: Just a normal car rental company.

Cons: When they try to sell full insurance. All other car rental firms seems to do that in italy.

Pros: The service is very good. A very nice car. Our agent, Alice, was exceptional

Cons: Confusing to get to the correct pick up spot and delivery Back to the rental facility. I would recommend clearer instruction.

Pros: Everything was easy

Pros: Everything

Cons: Speaking English so I can understand coming from Australia

Pros: Service was ok but incredibly slow. Took nearly 2 hrs to rent the car that was pre booked but most of that was due to DiscoverCars.com horrible service.

Cons: Our car was NOT properly serviced and the battery failed within days of collecting it. We had to organise collection of the car to a repair centre over an hour away and then organise our own transport to collect the car the following day. We lost nearly two days of the car use and pay for transport to collect it. When dropping the car off, there was no mention of it, not even an apology let alone mention of a compensation for the lost days and cost to collect. Do not book with this company.

Pros: אנשים בשטח אדיבים ויעילים

Cons: רק לאחר פניות קיבלנו תדרוך וסרטון איך להגיע למקום האיסוף. הסרטון מאוד מועיל, אך יעזור גם להוסיף נקודת gps

Pros: Great service with fantastic prices. Highly recommend.

Pros: אשמח לקבל הסבר על חיוב של אירו .828???

Cons: השירות טוב

Pros: Nothing!!!!!

Cons: then dont have any service !!!!!

Pros: I have not liked anything

Cons: The shuttleservice took over one hour to pick is up. There were too many people waiting as the bus could handle, to it was a fight every time it came who will get the seat on the bus. After one hour in the sun we got lucky to get two seats for 4 people. At the rentals desk it were again many people in the line and not one chair. After one hour of waiting we got a car which was technically not save to drive (with a huge hole in front tire side) so I refused the car. It took another hour to get an

Pros: Friendly and helpful once we found it

Cons: The lack of information and direction in the airport

Pros: Very quick and easy service.

Cons: Shuttle service was hard to find.

Pros: It was okay. Not much help in warning us that our car's GPS would not help us located the off-airport location.

Cons: I was expecting an up-to-date GPS. The return to the airport could have been more timely if we were dropped off at the departing terminal rather than the arriving terminal.

Pros: Convenience and efficiency

Cons: N/A

Pros: We spent two hours trying to find target Rent-A-Car the phone number did not work we asked information at Rome airport we walked to the address where target Rent-A-Car said it was and then we ended up renting a car from six. It was an absolute shambles and we will never use discover cars again

Pros: Nice car, but made me buy their insurance, said it was Itslian law?

Pros: A peu près tout

Cons: Difficulté à trouver la navette à l'aéroport. Le retour de réservation devrait être accompagné d'un plan précis du lieu de rendez-vous. Le moteur un peu "mou" de la voiture (KIA) qui rendait les dépassements trop risqués surtout sur les routes de montagne (Abruzzes et Monti Sibilini). Nous aurions préféré la Golf WV prévue au départ ....

Pros: Good price, polite staff, at least a little introduction to the car. Appreciated. Lack of pressure regarding optional insurance.

Cons: Return the car on a holiday and was alarmed to discover office was closed. Agent did not make it clear that drop off would be done this way, or that shuttle would be available easily. It all worked but it was disconcerting.

Pros: Car rental agents

Cons: None

Cons: Car provided was a different class - estate wagon instead of SUV, but Target Rent claimed it was the same class. Uncomfortable waiting area - no chairs, water or wi-fi. Shuttle waiting point without shelter or seating both at Target Rent and at the airport.

Pros: Great price.

Cons: There were no instructions to reach the picking up point and they were very pushy to sell additional services and insurance even though and insurance was purchased through Discovercars (they mentioned the insurance purchased was not good enough !).

Pros: Good car and helpful staff.

Cons: The insurance was outrageously priced.

Pros: Very helpful

Pros: Rental agent was quick and efficient.

Cons: Time spent at the airport trying to connect with them. Also the car was infested with ants.

Pros: The instructions on how to pick up the car was confusing, it took us more than an hour to pick up the car.

Pros: The condition of car was not perfect, but the car was clean and good.

Cons: I had warning showing to check the engine oil after 1000km running. I do understand it's because of heavy running of vehicle, but it was bit of hassle to find the correct oil and fill it in a country which I am new and don't understand language. The rent a car people reimburse the money which was great.

Pros: Good service for a low price

Pros: Se ovan

Cons: Se ovan

Pros: I didn't get the car but they took me money

Pros: No service at all, got stuck with the car in the middle of nowhere with no support what so ever.

Cons: No service at all, got stuck with the car in the middle of nowhere with no support what so ever. Fluids where missing and the expanses for the towing and taxi were not returned.

Pros: They gave me a car according to rental specifications.

Cons: Nothing.