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Ok Mobility at Rome Airport Fiumicino
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: We did not get our car
Pros: Nothing, the guy was terrible nothing but a scam
Cons: Everything, won't be in business long. This location is off site of the airport. This car rental business they are scammers. Beware, low price to lure you in and there going to charge you for scratches they say that are marks at best.
Pros: Car was enpty of fuel on pick up but considering they had to walk the lot to find one for us after the booking was cancelled, probably the least of our worries.
Cons: Booking cancelled. Couldn't contact them on any provided numbers while waiying in cold, wet at Irport and then had to overpay for a taxi to get there (obviously no pick up because car cancelled without our knowledge)
Pros: There is a lady called Catarina, which will yell at you for absolutely any reason. So get ready to be mistreated. Findo your car somewhere else.
Cons: Because of Catarina and the lack of transparency while picking up the car. She does not look at the car, she tells you to do it and take picture in which she will ask you for the pictures after the rental, because she just didnt look at the car. So if you want to ignore me, take pictures of every inch of the car, she will not do it as she is supposed to do.
Pros: The return was easy
Cons: They gave away my car and were not willing to accommodate. Was forced to pay an extra 300 Euros to get a car when it was no fault of mine. The flight was delayed by 5 hours (storm in Canada) and no possibility of calling the company as we were on the flight and then needed to catch a connecting flight.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee of 10.00 EUR per day applies to drivers under the age of 26, with a maximum of 300.00 EUR per rental.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Driver licenses from the following country(ies): China will be accepted only if the translation is approved by the Consulate or Embassy.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
ID documents must be hard copies; documents held on mobile devices will not be accepted.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is only possible to pay and leave a deposit using the same card.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
The following payment methods are accepted: Visa Debit Card, MasterCard debit card.
It is only possible to pay and leave a deposit using the same card.
If the customer wishes to use Visa debit card, MasterCard debit card, he/she will be required to purchase Super Insurance.
American Express is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
The purchase of the following insurance(s): Cross Border Pack is mandatory.
Using a ferry is not allowed.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Pick-up & Drop-off
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