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GaldieriRent at Rome Airport Fiumicino
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: When I arrived to pick up the car they told me my reservation was cancelled because I was 75 minutes after my pick-up time. After 1 hour they automatically do that! Ridiculous! I had already paid the car fully but still. Could only make a new very expensive booking or do an expensive upgrade of my existing booking. Yes, that was possible but not posting my original booking… Terrible service! And we were not the only ones there! So beware! Don’t arrive late (max 59 minutes) after your reservation
Cons: Cancellation of my already fully paid car reservation after being 1 hour later then expected despite the fact I called them 4 times to tell them we were coming. We were at the airport meeting point 1 hour after agreed pick-up time but took us 15 min to get to the office and then our booking was cancelled due to “no-show”. And we were not the only ones there with that issue. Ridiculous and terrible service. Never again!
Cons: They were trying to force us to take additional insurance.
Pros: Car was not cleaned properly inside. The inside of the windshield was filled with some greasy liquid (sunscreen lotion I think). I had to clean myself to see better the road. Body of the car has lots of scratches (took pictures of all) and it seemed like it had not been washed in quite some time.
Cons: Welcome was ok. They told me to get the car myself which I found unusual. Not much support after the paumer was done. Ride from and to the airport was ok.
Pros: There was a company shuttle from the airport to the company and back at the end of the rental period. It was very easy to get the car. and quick arrival from and to the airport. I received a detailed explanation regarding the advantages and disadvantages of renting a car using different methods and I received a good price for the rental period. Since I rented the car with full coverage against any accident with no deductible, the return of the car was immediate and without any delay. I was very
Cons: Since I was not completely familiar with the type of vehicle I rented, I would have expected to receive an explanation regarding the operation of the vehicle and its various systems, upon receiving the vehicle. Although I insisted and received an explanation from the company, I would have expected it to happen at the company's initiative. Such an explanation can make it easier for the renter to learn the use of the vehicle more quickly, in the most efficient way.
Pros: Sort good service
Cons: Please inform people not to smoke in the car Smell stays even if you wash the car
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 85 years.
A senior driver fee applies to drivers over the age of 76.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Driver licenses will be accepted if issued in the following country(ies): EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
During the winter season (from 15.11 until 15.04) Snow chains is/are mandatory for rentals in Italian and is/are not included in the price.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.
By law, winter tires are mandatory on all roads from 15.11 to 15.04 in the following regions: South Tyrol.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Pick-up & Drop-off
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