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Italy Car Rent at Rome Airport Fiumicino
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Cons: Customer service was poor
Pros: The car met abillity expectations
Cons: Very difficult to contact during rental period, When rental was extended 3 days, we were charged almost double the original daily rate. As my agent I would have expected Discover to organise my extension for me at a comparible rate. In the end Italy car rent were so hard to reach, I drove to one of thier offices.
Pros: Fast and good service, new car
Cons: Not sure if the car i recieved in same grade. I ordered T-roc and got Arona (which has much lower value in my country), but the car was nice and new
Cons: Purchased full insurance which you wouldn’t accept and made us purchase again from you. Extremely hard to find you at both ends . Agent not helpful. Terrible experience
Pros: The service on pickup was pretty average. The staff were disinterested in acknowledging us. And when I approached them and asked to start processing the paper work, I was told we were to early and had us stand around for about 45mins.
Cons: In returning our car we were hit with a cleaning fee for a strain in the back seat of the car which was clearly there when we accepted there car. They only had photos of the outside of the car in the contract when we accepted there car, we took photos of the outside off the car to. We the staff member checked the car she pointed out the strain and implied were caused it. We pointed out that it was there when we took the car. She said they could not take photos of all damage inside & out of car.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 26.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): United Kingdom, EU.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, proof of home address (e.g. Utility bill).
Renters from the following country(ies): United Kingdom must provide the following documents: credit card on a main drivers name, Passport or ID card, booking voucher, photocard driving licence in order to collect the car.
It is possible to pay and leave the deposit only with the following payment methods: American Express, Diners, MasterCard credit card, VISA credit card.
Only cards issued in the main driver's name are accepted.
The following payment methods are accepted: American Express, Cash, Diners, Prepaid cards, Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
Additional insurance (Super Collision Damage Waiver (SCDW)) must be purchased if using the following payment method(s): Cash, Debit cards, Prepaid cards.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Diesel vehicles are available for an additional charge.
By law, winter tires are mandatory on all roads from 15.11 to 15.04 in the following regions: South Tyrol.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
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