Automania at Rome Airport Fiumicino

Cons: The car was of inferior quality compared to the one I payed for

Pros: speed and efficiency

Cons: The agent didn't offer any help with the luggage to/from the shuttle bus

Cons: Not helpful when we had a car problem. I was advised to take care of myself and deal with the problem

Pros: drop off agent was much more friendly

Cons: pick-up agent didn't go over the car operation at all just handed over the key and was a little rude when I asked about documenting the damage on the car already

Pros: Everything, as you can see from my scores!

Cons: Nothing.

Pros: The best budget rental company I encountered. Online checkin, quick, paperless, friendly. The first budget rental which actually gave me exactly the car model I ordered. I was worrying about few undocumented scratches after pickup, but the car return was quick and pleasant, without sniffing around searching for some scratch to claim. Immediate return of the deposit.

Pros: Car in very good condition, everything was great for this price. It's pretty clear that they want to make money on renting cars not on stealing your deposit. I will recommend this rental and use again. Fast, easy, simple.

Pros: Very helpful polite and they know what they are doing

Pros: Easy and clear communication. Friendly agents.

Cons: Car options limited.

Pros: Good value for money. Staff was helpful and responsive when needed.

Cons: The first rental car was dirty inside and out. Staff did not explain toll road process in Italy so we had to figure out on our own. RMO FCO airport office did not send us a copy of contract at time of pick up and we had to ask for it again days later.

Pros: Very fast pick up

Cons: Nothing

Pros: Automania was very politely and polite at the office. Fast deposit refund! Easy to communicate thru WhatsApp. Brand new car, only with 11tk Km driven.

Cons: Nothing to add!

Pros: Best car for the best price at this time of year

Pros: Shuttle from terminal was good. Staff were friendly - and multi-lingual.

Cons: I specifically ordered a manual and they gave me an automatic, it was the right class of car but very awkward to drive. They sold it as an upgrade but it definitely wasn't.

Cons: Customer Service

Pros: Helpful. Easy to be costumer at

Pros: Free airport shuttle on demand

Cons: Make clear that pickup shuttle departs from arrivals area on floor 2 above baggage claim

Pros: Everything

Cons: Only thing to note was that the car we were initially offered had a faulty seatbelt, but they were very helpful in swapping out the car for another in less than 5 minutes! Very happy with the experience.

Pros: The car was new and in excellent conditions. Rental conditions were simple and clear. No tricks, no hidden charges.

Cons: Nothing

Pros: Service was with good price, all arraged according to promises.

Cons: Car condition was a bit worse than expected, f.e. one back light was damaged, although it did not affect the performance of the car.

Pros: Wonderful staff

Cons: Nothing

Pros: It was a good vehicle.

Cons: Perhaps a little more politeness, one can understand having a lot of tourists to deal with, but actually a softer touch does help. Car was not ready/ cleaned, so agreed to take the car uncleaned. No biggie.

Pros: Second time we have used them and enjoyed excellent service and assistance

Pros: They didn't try to upsell us on the insurance.p They honored everything we booked.

Pros: they answered our telephone calls, friendly service, and kept us informed for all the return details including fast shuttle to and from the airport

Pros: The speed, the customer support by WhatsApp

Cons: Nothing

Pros: I was able to do the check-in online the night before which made pick-up a breeze.

Cons: When I picked-up the car it was really dirty on the outside. To be fair, I think it was cause by "dirty rain" while in the lot. You have to have the car leaned before you return it or you will be charged for cleaning.

Pros: Very easy transaction from start to finish, would definitely use them again.

Cons: Absolutely nothing

Pros: Service , agents helpfulness.

Cons: Didn’t like the car, rented a suv , but didn’t like the DR car ( chinese )

Pros: Cheap

Cons: Dirty car, outside and inside, scratches and dents all over, alarming red light on the panel, trembling parts as you speed up, never ever again

Pros: Ease og contact and fast response

Cons: Windscreen wipers were worn out.

Pros: Automania provided me with excellent service and was very kind.

Cons: There's nothing I disliked. I was satisfied with everything.

Pros: Very friendly, helpful. Everything was smoothly done.

Cons: Nothing negative.

Pros: Speed and kindness, also the shuttle driver who took me to the airport terminal is very kind and professional

Pros: They were friendly, efficient and helpful. I appreciate that they didn't attempt to upsell me insurance when I'd already purchased the full coverage at the time I reserved the vehicle.

Cons: Nothing I didn't like.

Pros: They were professional, no hidden fees and not trying to pull off any funny business. The car was in excellent condition. They were very helpful with transfer to and from the rental office which is off site.

Pros: They are not the cheapest, being in the mid-range category but their friendliness and professional service is second to non!

Cons: The brand new Lancia they provided was bottom of the range and very underpowered which was disappointing.

Pros: Drop-off went fast and smooth.

Cons: A slight confusion and delay in connection with pick-up.

Pros: Everything was excellent.

Pros: Friendly staff. No attempt to upsell insurance.

Pros: the staff, the availability, the car everything

Pros: Very happy with the service was provided,will definitely use them again

Pros: When I arrived at the airport, the team had already sent me a message to pick me up at the airport. Fabiana is very friendly and all the processes and explanations were very quick and clear. We chose a car in the mini and automatic category, which was perfect for our needs and made it easy to get around the cities of Tuscany and the roads of ValD'orcia. The cars are in perfect condition and there are several categories available to suit your needs.

Pros: Excellent friendly no hassle service all round!

Cons: Nothing bad to say at all!

Pros: Super grienly staff

Pros: New cars

Cons: New company whiteout a chip and pin. Ours UK card were declined and both banks said that the car company were not registered with the international banking. Solution was taking my Italian debit card card but I had to pay an extra 330 euro to cover the accident excess that I already cover it with discoverscar!

Pros: The service received from Automania was superb. From the pick-up to the drop-off Automania was fabulous. The people were super friendly and very helpful

Pros: Everything was fast.

Cons: Although I chose Volkswagen Golf. They gave me Dr 3 which I have never heard the car before . The spend of gasoline was too much. They were not same level car. And the car was unfortunately dirty.