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WAYCAR at Palermo Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Friendly staff
Cons: A bit slow at picked up in Palermo airport and all the process. Should be able to provide all the infos they need in advance to speed up. Then the car who had about 75000 km had multiples scratch and seats inside the car front and back all dirties. Remitted the car at Catania Airport where is so difficult to find.. Again friendly staff but told me that probably needed to clean the inside which meant $$ but I told them I had a video when I picked up at Palermo so she said OK.
Pros: Definitely not! Even though I had indicated that I did not have a credit card - they took advantage of it on the spot and got me duplicates. The cigarette lighter in the car did not work - which was important to me. Nobody did anything about it.
Pros: The kid who drove me back to the airport was absolutely great
Cons: Affordable
Pros: The employee that picked us up was very nice.
Cons: We purchased insurance through discovery car and were told it was basically useless and were then pressured into purchasing more insurance at the rental office. It was near impossible to find the office. We used the address that was provided in the email sent by waycar and it took us to two different places when put into GPS. The carseat did not have a base and felt completely unsafe. We did not have a choice though. They also said there were dents and there were not. Horrible company
Pros: Nada
Cons: El coche estaba sucio, funcionaba mal el embrague y la marcha 4 no entraba, no funcionaba el limpia parabrisas, menos mal que no llovió. 2 horas de espera en el aeropuerto para que nos recojan. No recomiendo esta app
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 24.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license. In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher, photocard driving licence.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request. Additional charges will be applied.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
If the customer is late for a return for more than 60 minutes, extra day charges will apply, in addition to any other rental charges.