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Ecovia at Palermo Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Agent in Palermo was very courteous.
Cons: Palermo: Unless I asked, rep did not offer advice about car's features.. many functions may have worked but I had no knowledge how to access. Also, the screen language was German... surely there was a way to change to English, Italian or other. Agents do not tell you about the "cleaning fee" until you are ready to check out. They also did the pre-rental existing condition review in the dark with a tiny flashlight. Finally, to the location of the pickup was very far from airport.
Pros: The car was excellent and driving very smooth
Cons: Apart from the miscommunication between Ecovia and DiscoverCars, the Catania dropoff was not located to where Google maps show
Pros: We could easily e
Cons: Lots of hidden fees. Car has to be returned super clean (e.g., no sand what-so-ever) I’m ready-to-rent-again conditions to avoid been charged an unknown cleaning fee. A normal car wash wouldn’t be sufficient. This pushes you to get their own insurance since that covers damages and you don’t have to worry about cleaning the car.
Cons: L'agente di noleggio non ha nemmeno mostrato l'auto, non ha spiegato il funzionamento del sistema di guida che prevede l'inserimento automatico della guida intelligente che faceva sterzare l'auto
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 74 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Otherwise, the renter must provide an International Driver Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information. Renters from the following country(ies): Italy must provide the following documents: proof of home address (e.g. Utility bill) in order to collect the car.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Diners, Debit cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Information on the exact fee amount is available by request.
Crossing country borders is allowed to the following countries: Austria, Belgium, Croatia, France, Germany, Liechtenstein, Luxembourg, Netherlands, Slovenia, Spain-Mainland, Switzerland, San Marino.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During winter season (from 01.10 until 15.04) Snow chains are included in price.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 180 minutes.
If the customer is late for a return for more than 59 minutes, extra day charges will apply, in addition to any other rental charges.
Pick-up & Drop-off
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