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Ecovia at Palermo Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Quick service at pick up
Cons: Drop off tried to charge for damage that had been there on pick up. Glad had taken video at pick up to prove it was there.
Pros: It was quick, no issues.
Cons: Probably as others, they try to sell you additional insurance. Expensive.
Pros: Service in Catania airport was better but in Palermo we felt scammed by the rent a car agents
Cons: Doubled insurance charges (which felt like a scam).
Cons: We booked a car for 2000 to align with our flight. No one told us that the Rental Company closed at 2000 and they wanted €80 to do an after hour pick up. So we did not take the rental and had to use a different vendor.
Pros: Friendly people
Pros: Agent in Palermo was very courteous.
Cons: Palermo: Unless I asked, rep did not offer advice about car's features.. many functions may have worked but I had no knowledge how to access. Also, the screen language was German... surely there was a way to change to English, Italian or other. Agents do not tell you about the "cleaning fee" until you are ready to check out. They also did the pre-rental existing condition review in the dark with a tiny flashlight. Finally, to the location of the pickup was very far from airport.
Pros: The car was excellent and driving very smooth
Cons: Apart from the miscommunication between Ecovia and DiscoverCars, the Catania dropoff was not located to where Google maps show
Pros: We could easily e
Cons: Lots of hidden fees. Car has to be returned super clean (e.g., no sand what-so-ever) I’m ready-to-rent-again conditions to avoid been charged an unknown cleaning fee. A normal car wash wouldn’t be sufficient. This pushes you to get their own insurance since that covers damages and you don’t have to worry about cleaning the car.
Cons: L'agente di noleggio non ha nemmeno mostrato l'auto, non ha spiegato il funzionamento del sistema di guida che prevede l'inserimento automatico della guida intelligente che faceva sterzare l'auto
Pros: Excellent fresh clean car. Free upgrade to higher level of the car. Fast dropping off.
Cons: Description of meeting point in a voucher is not fully actual.
Pros: Very friendly and helpful. Even gave us recommendations for good restaurants and beaches in the town we were going to.