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Sicily By Car at Palermo Airport
Customer Ratings and Latest Reviews
Pros: Nothing. Awful. They should not be used by a broker. Do not recommend.
Cons: Customer service terrible, combative and unhelpful. Extra fees everywhere.
Pros: The lady who checked us in
Cons: The lady on exit was extremely rude!
Pros: Have been using it for more than 10 years and I am always very satisfied with the people at the desk and the car in general.
Cons: It's not exactly SbC but one thing I dont understand is how accident cover works. Is it something I can do online and it is accepted at the desk or they give me an option at the desk?
Pros: Nothing - do not hire with this company! or if you do expect a minimum 3 hour wait on your car at the airport
Cons: they oversubscribe meaning all potential renters have a horrendous wait on their car. we eventually had to rent with another company as the wait was so long
Pros: Friendly service
Cons: Waiting times ... Palermo office closed in the afternoon
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Rental Conditions
Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.
For rentals lasting 27 to 45 days, mileage is limited to 2500 km per month. Mileage is limited, there will be a surcharge for each additional km.
Details are available at the car rental company's reservation office.
A young driver fee applies to drivers under the age of 23.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin alphabet.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
To rent the following vehicle category(ies): Luxury, Premium, Special, you must provide the following document(s) at pickup: return flight ticket, flight information, local address (apartment; hotel; villa; etc.).
It is possible to pay and leave the deposit only with following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
For the Luxury, Premium, Special car group, a minimum of two credit cards issued on the main driver's name are required.
Payments and deposits with the following payment method(s): Visa Gold credit card, Visa Platinum credit card, Mastercard Gold credit card, Mastercard Platinum credit card, American Express Gold credit card, American Express Platinum credit card, Diners Classic Corporate, Diners Corporate Individual are accepted only for the following car group(s): Luxury, Premium, Special.
Visa Electron, Cash, Cheques, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Written permission from the rental company is required.
The Standard, Luxury, Intermediate, Premium, Fullsize, Special car group(s) may not be used for Domestic one way, International One Way, crossing country borders rentals.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During the winter season (15.11 to 15.04), Snow chains may be mandatory on certain roads in the following locations: Northern Italy, Central Italy, Southern Italy, Italy Islands. For more information please contact the car rental provider.
It is allowed to add up to 3 additional drivers.
Delivery/collection service is not provided.
In order to have service out of hours, the renter must provide the following information: Phone number, Flight number.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Pick-up & Drop-off
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