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Autovia at Palermo Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Easy pickup dropoff. Car functional. Negative re ‘tis questionnaire the box below is too short!
Cons: 1. Message 2 weeks before trip that policy had changed and car held 1 instead of 3 hours after pick up time. Too short. 2. Message 6 days before trip (and long weekend) that now an international drivers permit was required. Very difficult to obtain on short delay. Sent message to Discovercar support - no reply. 3. Car was “upgraded” without asking us from a compact to a “DR”. Car play did not work. Gas expensive and car not practical for small roads
Pros: The service was awful provided us wrong information and a wrong drop off address, was stranded with the vehicles for hours as the company was trying to figure out where to drop off the car
Pros: Explaining important things
Cons: Pushing for extra insurance
Pros: In the end, I got an upgraded car which was great for what we needed and more. Also, the return process was quick and painless (once we found the right place...).
Cons: Not much. While they were courteous, they surprised me with request / suggestion to add 150 Euro on top, to ensure full cover without the need to make claims in case of need. While I chose to take it, I'm not impressed with the fact I double paid for insurance. Also, picking up the car was a lengthy process as the first one was manual (despite me booking automatic), and their document detailed an obscure depot as their Catania address rather than the rental car return spot at the airport.
Pros: Everything was perfect!
Cons: Nothing! We are very pleased and we will rent again
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Otherwise, the renter must provide an International Driver Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information. Renters from the following country(ies): Italy must provide the following documents: proof of home address (e.g. Utility bill) in order to collect the car.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Information on the exact fee amount is available by request.
Crossing country borders is allowed to the following countries: Austria, Belgium, Croatia, France, Germany, Liechtenstein, Luxembourg, Netherlands, Slovenia, Spain-Mainland, Switzerland, San Marino.
Crossing country borders is forbidden to the following countries: Albania, Bulgaria, Cyprus, Czech Republic, Estonia, Greece, Hungary, Iran, Malta, Morocco, Poland, Romania, Serbia, Slovakia, Tunisia, Turkey.
Prices for extras are shown on the booking page.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During winter season (from 15.11 until 15.04) Snow chains are included in price.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
If the customer is late for a return for more than 59 minutes, extra day charges will apply, in addition to any other rental charges.
Pick-up & Drop-off
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