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Autovia at Palermo Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Cons: We had to wait for almost 1 full hour for airport pickup. The car that was provided was dirty when we picked it up in Palermo. The windshield wipers need to be replaced and there wan no fluid in the washer reservoir. The worst was the harassment by the rental counter staff regarding insurance coverage. We had paid for full coverage through Discover Cars but the Autovia staff insisted that we were fully liable unless we paid hundreds more Euros for Autovia coverage.
Pros: Nothing as they provided no service
Cons: My flight was delayed and despite numerous phone calls I was unable to speak to Autovia and reschedule my pick up time. At Palermo they said they no longer had a car. At best this is bad business practice or more likely a con and Direct Cars should include them on their list of suppliers
Pros: Thy were efficient
Cons: It felt very pushy trying to sell you the highest cover
Pros: qualité de l'accueil
Cons: véhicule sale extérieurement !
Pros: Grazinant pavyko del visko susitarti
Cons: Nebuvo leista pakeisti automobili, netvarkingai uzpildyti automobilio pazeidimai ir duomenys.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A senior driver fee applies to drivers over the age of 75.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Otherwise, the renter must provide an International Driver Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information. Renters from the following country(ies): Italy must provide the following documents: proof of home address (e.g. Utility bill) in order to collect the car.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Information on the exact fee amount is available by request.
Crossing country borders is allowed to the following countries: Austria, Belgium, Croatia, France, Germany, Liechtenstein, Luxembourg, Netherlands, Slovenia, Spain-Mainland, Switzerland, San Marino.
Crossing country borders is forbidden to the following countries: Albania, Bulgaria, Cyprus, Czech Republic, Estonia, Greece, Hungary, Iran, Malta, Morocco, Poland, Romania, Serbia, Slovakia, Tunisia, Turkey.
Prices for extras are shown on the booking page.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During winter season (from 15.11 until 15.04) Snow chains are included in price.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
If the customer is late for a return for more than 59 minutes, extra day charges will apply, in addition to any other rental charges.
Pick-up & Drop-off
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