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ECH at Palermo Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: The way they have begun the claims process. So far it has been quite a quick and smooth process. Hopefully this will continue.
Cons: Whilst we had additional insurance cover in place, they still insisted on trying to upgrade which was unnecessary.
Cons: Initially given a car in very poor condition - after complaining given another. Wouldn’t give us the best insurance coverage because we paid with Visa and then found a invisible dent upon return…would choose a well known car hire company in the future
Pros: Everything went well. The guy who help us called Giacomo very polite
Pros: friendly people there.
Cons: all good.
Pros: What did we like about ECH?--Nothing. Do NOT rent from this company. They are misleading and dishonest.
Cons: We did not like being surprised by some significant requirements/limitations. Do NOT rent from this company.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 80 years.
A senior driver fee applies to drivers over the age of 76.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Otherwise, the renter must provide an International Driver Permit (IDP).
A novice driver fee will apply to drivers who have held their driver license for less than 2 years.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, return flight ticket.
ID documents must be hard copies; documents held on mobile devices will not be accepted.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request. Additional charges will be applied.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
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