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ECH at Palermo Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: The staff were very helpful and easy to deal with.
Cons: The pick up was slow….although we didn’t wait as long there was a couple who had been waiting for an hour!!
Pros: Nothing
Cons: Everything
Pros: Nothing
Cons: Scam behaviour
Pros: -
Cons: ECH misleadingly sold me an insurance for a very high price that would cover me for damages above €200. Only later, I found out that it excluded large parts of the car and the insurance was utterly useless. A £180 Dacia Sandero rental turned into a £1000 nightmare for a small amount of damage, despite having purchased insurance. Furthermore there was no information on how to find the shuttle to the airport.
Pros: El auto, ya que funciono muy bien todo.
Cons: Que nos infunden temor luego de ofreciendonos un seguro adicional de 350€ y que nosotros le dijeramos que ya habiamos contratado uno con Discover Cars, a lo que ellos insistian en que no daban garantias por ese seguro y que no sabian como funcionaba el mismo por lo que no lo recomendaban y que al tener tantos dias el auto (14 dias). Pero finalmente decidimos no hacerlo. Pero la cuestion es todos los nervios pasados en el momento por la duda de si tomar ese seguro o no.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 30.
Maximum rental age is 80 years.
A senior driver fee applies to drivers over the age of 76.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Otherwise, the renter must provide an International Driver Permit (IDP).
A novice driver fee will apply to drivers who have held their driver license for less than 2 years.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, return flight ticket.
ID documents must be hard copies; documents held on mobile devices will not be accepted.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request. Additional charges will be applied.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
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