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![Goldcar at Palermo Airport](https://www.discovercars.com/PartnerFiles/80/logo_70x35.png)
Goldcar at Palermo Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: none
Cons: poor service, car was blocked by other parked cars and i could not leave rental parking for some time
Pros: Paid reservation for the car and when we went to pick up first they told us our first creditcard is not accepted (a combined visa and debit card) so we did another paid reservation on my name with my credit card and then they wouldn’t accept it either (master card) since the bank was private
Cons: Paid reservation for the car and when we went to pick up first they told us our first creditcard is not accepted (a combined visa and debit card) so we did another paid reservation on my name with my credit card and then they wouldn’t accept it either (master card) since the bank was private. If we knew that we wouldn’t have booked weeks in ahead by goldcar, lost 120€ and 2,5h of time spending in the airport to get in cue and rent a car at another company.
Pros: Veloci efficienti
Cons: Nothing
Pros: Gold car is ok but they are working with 3rd part company discover cars which robbed me
Cons: I dont like that gold car allow 3rd part company to not keep terms
Cons: The staff tried to do it in a very intrusive way force us to buy another insurance for 116 euros, despite our statement that we had already purchased full insurance with discovercars
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A novice driver fee will apply to drivers who have held their driver license for less than 4 years.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU countries.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, domestic renters must present the following documents: valid driver license, ID card, credit card on a main drivers name, booking voucher, Italian fiscal code card.
Residents of the following country(ies): EU are required to present the following document(s): credit card, valid driver license, ID card, booking voucher in order to pick up the car.
Residents of the following country(ies): non-EU are required to present the following document(s): passport, credit card, valid driver license, booking voucher, International Driving Permit (IDP) in order to pick up the car.
A deposit for a tank of fuel is required upon collecting the vehicle.
If the customer takes the following extra equipment: GPS Navigation system, then an additional amount of deposit will be held on their credit card.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Optional extras are subject to the following additional charge(s): Premium Location surcharge, Airport Surcharge.
Delivery/collection service is not provided.
A deposit for a tank of fuel is required upon pick up.
Diesel vehicles are available only by request upon arrival. Diesel vehicles are available for an additional charge.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Pick-up & Drop-off
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