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Goldcar at Palermo Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: godd communication
Cons: I had to point out some previous damage the was not included in the report
Pros: Quick pick up and drop off, car was clean but with a few bumps and scratches (expected for this location)
Cons: Being overcharged by 12 euros above the rate that discover cars told me.
Cons: Representative at rental desk was very rude. Not only to us, but even to other clients as they approached while we were there to ask information. Probably just having a bad day but taking it on the clients
Pros: Fast and efficient
Cons: Nothing. However about Discovercars, the insurance was not a full one and the fees in case of damage were high (1400 euros). Thus Glodcar propose to take a full insurance with them, which make the final price of the rental double...
Pros: Car rental agent was from Goldcar and she was awful, rude, arrogant, aggressive. It’s not the fault of Discovercasrs, so i would still recommend you.
Pros: gentilezza del personale.
Cons: lentezza dei pc
Pros: Fast and professional dealings, pleasant service, ability to communicate even with a client who speaks poor Italian and English
Cons: I have been charged for an extra full cover insurance which I didnt asked for neither have accepted. Goldcar did not marked all damage from former renters. So I had them to do it before leaving with the car. That could have costed me eleven more.
Pros: pick up and drop of very fast ans easy
Cons: this habit you have to force people taking your full insurance while you racket many French customers with your cerdit / debit card swindle. its discusting; one day you'll go to court for that like many others intalien car rentals ;)
Pros: Very quick drop off and clear instructions about how to do it.
Cons: It took absolutely forever to collect the car.
Pros: Overall good
Cons: Time spent in Queue and filling in details at reception desk this had already been done on line and could be ALL done on line with just details to check ? and collect keys. Especially ref COVID awareness etc this should be easy to do.
Pros: Quick, convenient and efficient to collect and drop car off.
Cons: Hard sell for Excess CDW insurance, even though we had already arranged equivalent cover at the time of booking.
Pros: quick, convenient, good value if you hold your ground
Cons: rude, aggressive hard-sell staff, open contempt for customers. utterly disgraceful attitude