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Alamo at Palermo Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Perfect attention for picking up and dropping off the car, in particular Miss Priscila was very clear and kind for the dropping off in Catania. Thanks Priscila.
Cons: The car conditions were not the best when picking up, +54000 Km and many details. Actually, I did not any functioning problem during the contract but the external state was not good, confirmed by Priscila, the agent at the dropping off in Catania
Pros: Ok
Cons: Only was issue with the oils was low on motor but we top up it
Pros: Very friendly and efficient
Pros: nothing remarkable to point out; the overall impression is good
Cons: the cost of an additional driver the vehicle had a repair smell (car make-up) and at a speed above 80 km/h the passenger door did not seal (blowing)
Pros: Not complicated and quick
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Minimum rental age is 21 years for car group Compact, Intermediate.
Minimum rental age is 25 years for car group Standard, Fullsize.
Minimum rental age is 27 years for car group Luxury.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin alphabet.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit or debit card on a main driver's name, Passport or ID card, booking voucher, additional ID showing home address (e.g. Utility bill), photocard driving license.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Crossing country borders to Norway, Switzerland, United Kingdom, EU countries is free of charge.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
During winter season (from 15.11 until 15.04.) Snow chains are included in price.
All extras are available at the rental counter. Prices vary, depending on the rental period.
In order to have service out of hours, the renter must provide the following information: Flight number, train number.
A maximum of 59 minutes is available for service outside of business hours.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.