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Viaggiare at Palermo Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Cons: Due to inconsistent information about collection times and booking times provide by discover, I had to pay additional fees for late pick up, as the "office" was was closed. This clearly wasn't the case, but as we didn't have any other option as or flight was delayed by 25 mins, this impacted the collecting time. They supported us in being there so we could collect our vehicle and we're responsive in communications prior to our arrival whilst we were slowly going through passport control.
Pros: The company what additional payment for signing a contract after 10 pm even tho we had reservations at 10 pm
Cons: They gave us a car (the second, because the first didnt have radio) with the engine light on, and even though they told us it was okay, the car didnt develop as it should and so we tried to change it the day after, but they didnt allow it and at some point simply stopped answering us when we asked what would happen if the car did break at some point. They gave us no sense of confidence at all. On top of that, the guy from the transfer was the rudest person we encounter during the whole trip.
Pros: NOTHING, absolutely terrible!
Cons: Everything. Terrible agent, no help, frustrating, and ultimately they would not give us a car because I had no international license. DO NOT RENT from these people, they will leave you out in the cold!
Pros: Cheap. Did not insist to upsell insurance.
Cons: Claimed pre-existing damage to the car was new damage at the time of dropoff. I do not recommend this company.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 24.
Maximum rental age is 85 years.
A senior driver fee applies to drivers over the age of 75.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Otherwise, the renter must provide an International Driver Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Only physical driver's licenses are accepted (not digital versions).
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa. Any other cards or cash payments are not accepted.
Credit card must be valid during rental period for at least 180 days.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
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