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Record-go at Palermo Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Friendly people. Very easy drop off
Cons: First of all they har no idea that I booked and should be picked up. It took 2 hours to get the car. I felt forced to buy extra insurance
Pros: Bardzo sprawna obsługa. Szybki transfer z lotniska oraz na lotnisko. Samochód bardzo czysty i prawny.
Pros: The lady called Laura blonde lady with glasses was rude and not helpful she did not want to use any of my cards because my whole name wasn’t on them I have a very long name , no card companies has ever put my whole name in them Very disappointed way to start my trip also she made us feel like it was our fault and did not provide any solution We end up renting a car in a different company Further more I saw 3 more couples having the same problem.. what a stupid way to loose customers/revenue
Cons: The lady called Laura blonde lady with glasses was rude and not helpful she did not want to use any of my cards because my whole name wasn’t on them I have a very long name , no card companies has ever put my whole name in them Very disappointed way to start my trip also she made us feel like it was our fault and did not provide any solution We end up renting a car in a different company Further more I saw 3 more couples having the same problem.. what a stupid way to loose customers/revenue
Cons: They want another 150 EUR for fuel deposit, so at all the deposit blocked on credit card was 1350 EUR, not 1200 EUR as stated in booking confirmation
Pros: Car was reliable
Cons: Agent refused me the car as my credit card has a commonly used abbreviation of my full name yet was very happy to use same credit card as payment for the extra insurance he required me to purchase to release the car to me.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Driver licenses will be accepted if issued in the following country(ies): EU.
Otherwise, the renter must provide an International Driver Permit (IDP). All non-EU residents staying in the EU for longer than 6 months must present a driving licence from an EU country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher, proof of home address (e.g. Utility bill).
A deposit will be charged if one of the following cards is used: Debit cards.
A separate fuel deposit is required when collecting the vehicle.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Details are available from the rental company's reservation office.
Additional charges will be applied.
Additional drivers must be present when picking up the vehicle.
Diesel vehicles are available for an additional charge.
A deposit for a tank of fuel is required upon pick up. At time of drop off, customers should return the vehicle with a full tank and be able to show the gas station receipt confirming they have filled the tank, in order for the fuel deposit to be refunded.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
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