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GreenMotion at Palermo Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: Didn’t get my car due to credit card reasons
Cons: more than 1 hour to have the car, dirty windows, not full, zero service
Cons: the price, approach and scam
Cons: Awful not even based at Palermo airport - we had prepaid a car and then it wasn’t available for us
Pros: - Everything was explained clearly in English and was according to the information in the booking - Polite and helpful staff, fast and efficient (quick pick up/drop off, no long waiting time) - COVID-19 measures were taken seriously (disinfected car, safety distance & had sanitizer at the office) - Deposit was unblocked from my credit card within 48 hours after drop-off - Car was very new, clean and with only very minor scratches and bumps
Cons: - We were told on the phone that my partner could also get on the pick-up van if there are no other customers but the driver denied our request to take us both to the office. Obviously he was just trying to keep the COVID-19 measures, but we were a bit disappointed about it. My partner waited at the airport, I got the car by myself and went back to pick her up.
Pros: Car was new
Cons: If you don't buy the full insurance they are very detailed checking when you return the car.
Pros: No idea. Turns out the driver's licence had expired to days before the pickup so we were'nt able to take the car.
Pros: The car was cheap
Cons: Spent over half an hour standing in the sun waiting for their shuttle, they are located well away from the airport so if you value your time book an operator that’s in terminal. The car had a bit less than half a tank of fuel which was annoying and also by its nature guaranteed that I would have to return it with more fuel than when I took it out. Finally they charged me €240 for a graze on the lower back bumper no bigger than 1-2cm. I guess that’s why the car was so cheap to hire!
Pros: Friendly and courteous.
Pros: Nothing. They are just thieves
Cons: Everything about it. Try to avoid this site and this company. They live from theft in a disloyal bussisness
Pros: Friendly people
Cons: We paid for two drivers, but were told only one, the deposit seemed to be made up and changed three times in 30seconds,
Pros: Everything went smoothly. I was coming out of 2 bad experiences with other rental companies in other countries so this was a great experience with green motion in contrast.
Cons: Only small downside : had to take 10 min shuttle.
Cons: The deposit money ( Master Card ) was supposed to have been blocked till the day the car was dropped off. Instead it was processed and now I am in the process of trying to get it back. Long distance phone calls, paying credit card,totally frustrating
Pros: nothing...I have a pending complaint that I'm still waiting for a response on. I'm expecting a full refund. The worst service I have ever experienced in my life.
Cons: Everything. The staff was rude, degrading and unprofessional.
Pros: Service was friendly and very fast
Cons: I had to return the car a day earlier because they don't have a return service at 7am and this cost me 75 euro more in taxi on top of the extra day paid in advance. If you want to drop off the car outside of business hours which are usually 9am to 8am (they don't accept a return later although they close at 9pm) they will charge you 61 euro