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GreenMotion at Palermo Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Cons: Didn’t get my car due to credit card reasons
Pros: nothing
Cons: more than 1 hour to have the car, dirty windows, not full, zero service
Pros: Nothing
Cons: the price, approach and scam
Cons: Awful not even based at Palermo airport - we had prepaid a car and then it wasn’t available for us
Pros: - Everything was explained clearly in English and was according to the information in the booking - Polite and helpful staff, fast and efficient (quick pick up/drop off, no long waiting time) - COVID-19 measures were taken seriously (disinfected car, safety distance & had sanitizer at the office) - Deposit was unblocked from my credit card within 48 hours after drop-off - Car was very new, clean and with only very minor scratches and bumps
Cons: - We were told on the phone that my partner could also get on the pick-up van if there are no other customers but the driver denied our request to take us both to the office. Obviously he was just trying to keep the COVID-19 measures, but we were a bit disappointed about it. My partner waited at the airport, I got the car by myself and went back to pick her up.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 80 years.
A senior driver fee applies to drivers over the age of 76.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, proof of home address (e.g. Utility bill).
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Cash is accepted as a form of payment.
When paying with cash, a debit/credit card issued on the main driver's name is required for security purposes.
For the Intermediate, Minivan car group, a minimum of two credit cards issued on the main driver's name are required.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During the winter season (from 15.11 to 15.04), Winter snow chains are included in the price only when reserving a vehicle for the following location(s): Rome Fiumicino Airport.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 150 minutes.
Pick-up & Drop-off
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