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Noleggiare at Palermo Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: Check in took much too long. I was charged an extra $150 for a very minor scratch and another extra $80 to “administer” the damage process. All this after I bought full coverage from Discover Cars. Now I have to spend time trying to get a reimbursed
Pros: Nothing
Cons: We booked it for value but never got the car due to Flight delay leadinf to cancelled booking and being stranded by agent who was at the desk when we went to collect, looked at me with my family and said she was leaving. She then did not leave for another 30minutes. She said we could collect the car the next day. We rang to collect but were told our booking was in fact cancelled and we would need to rebook at an increased cost to us.
Pros: none
Cons: they charged us 56 euro surplus because they did not have the ordered car available. Reason : we were 15m earlier than the planned timing !! they spent 15m trying to change the deposit of 600 into 100 euro as we ordered though discovercars and would risk not to receive a reimbursement from them but will have to go via disovercars . Waste of time !
Pros: Efficient staff
Cons: They did not give receipt after car return.
Cons: After a 2 hours queue at the Noleggiare's desk, I got charged 50 euros for collecting the car outside normal working hours. The long wait was entirely due to the slowness of the employee in processing customers and to the shortage of staff: only one person was at the desk. I had no choice but to pay the 50 euros as the agent refuced to give me the car if I had not payed immediately. This is not good customer care and a very dishonest way to overcharge customers. Obviously I am not happy.
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Rental Conditions
Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 80 years.
A senior driver fee applies to drivers over the age of 76.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information.
The exact deposit is determined on pick up since the amount is dependent on the vehicle.
It is possible to pay and leave the deposit only with following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Crossing country borders is allowed to the following countries: Andorra, Austria, Belgium, Bosnia and Herzegovina, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Iceland, Ireland, Latvia, Lithuania, Luxembourg, Malta, Moldova, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain-Mainland, Switzerland, United Kingdom.
Additional charges will be applied in case the car is crossing state or region borders.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During winter season (from 15.11. until 15.04.) Snow chains are included in price.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/collection service is not provided.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
Pick-up & Drop-off
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