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Interrent at Madeira Funchal Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: Was mis sold an upgrade told a smaller car wouldn’t be able to manage around Madeira which was obviously not the case as we witnessed many small cars navigating the hills Not happy
Cons: We did not like the service from the staff. The lady we dealt with at the airport desk was not at all friendly and did not explain why she was taking three card payments/authorisations, I had to ask her. When we collected the car, the man in the booth wasn't interested in checking the vehicle with us. We had to cut short our stay in Madeira due to COVID-19 by 6 days so returned the car early. Upon our return to the airport another man in the booth refused to come and check the car with us.
Pros: I really didn’t like any of it.
Cons: Poor documentation, poor attitude by the staff. Charged in USD by default at a high exchange rate. No option to use my Euro debit card for rental payments. Drop point hard to find. No sign posts visible at night. Condition of car not stated on the damage form.
Pros: My flight was delayed and my reservation was cancelled.
Cons: The lady at reception not friendly
Cons: Without a credit card, the cost increases by 6x as they make you pay a full insurance version of the rental. This is not explained anywhere beforehand and leads to an unexpected nasty surprise at the desk!
Pros: Nothing, they were rude and trying to set you off!
Cons: Just google their reviews, 1.2 stars!!! Don’t ever go there, there is not one good review about this place
Pros: Car drop off was easy
Cons: I paid for full cover then went to pick the car up was told that wasn't full cover and had to pay an additional 118 euros .. in addition the car requested wasn't available and had to pay for an upgrade. The car had multiple areas of damage including damage where someone had what appears to have attempted to break into the car. My advise is use a larger company who don't intimidate you to purchase additional insurance when you have already paid for full cover insurance.
Cons: I was disappointed to find Interrent is the same company as Goldcar having had problems with Goldcar in the past. I was the same procedure pressurising