Clear before you book
See the price breakdown, payment schedule, deposit, accepted cards, fuel policy, mileage, required documents, protection, and other important conditions before making a decision.
Why you can trust us
DiscoverCars.com brings together offers from international and local rental companies, but trust requires more than choice. It requires transparent conditions, carefully assessed suppliers, secure booking, and support when you need it.
4.6TrustScore on Trustpilot
2013Founded in
1000+Car rental companies
24/7 Support
What trust means to us
Carefully assessed suppliers
We evaluate rental companies before launch, test their information and connections, and continue monitoring quality after customers begin booking.
Secure and supported
We use established security practices and specialist payment providers while offering self-service tools and customer support throughout the rental journey.
We act on what customers tell us
Feedback from completed rentals helps us understand how suppliers perform in real situations. We review it alongside reported issues to identify recurring problems, correct inaccurate information, and work with suppliers where service needs to improve.
How we select car rental companies
Evaluate
We assess potential car rental partners based on their locations, fleet and products, service quality, rates, and whether they offer something our customers cannot already find.
Test
Before a supplier’s offers appear on DiscoverCars.com, we check that vehicles, prices, availability, rental conditions, and booking details are displayed accurately and work as expected. Any issues must be corrected and retested before customers can book.
Monitor
We monitor suppliers after launch, reviewing customer feedback, pricing, availability, performance, and reported issues to identify problems and maintain a high standard of service.
How we protect your information and payments
Privacy and data control
We process personal data in accordance with applicable EU data protection law, including the GDPR. You can request access to, correction of, or deletion of your data, subject to legal retention requirements.
Secure payment processing
We work with specialist payment providers and use security controls such as 3D Secure authentication where required.
Industry security standards
Our payment processes follow PCI DSS requirements and are supported by regular security testing and vulnerability scanning. We are certified secure by TrustedSite.
FAQ from customers
Is my payment information secure?
Yes, DiscoverCars.com uses established security practices and works with specialist payment providers to protect transactions. Our website uses an encrypted HTTPS connection, while additional authentication, such as 3D Secure, may be required by your bank or payment provider.
Why should I trust DiscoverCars.com
Millions of rental bookings have been made through DiscoverCars.com since the company was founded in 2013. Customers have left more than 279,000 reviews on Trustpilot, giving DiscoverCars.com a TrustScore of 4.6 out of 5. We also work with more than 1,000 international and local rental suppliers, provide support around the clock, and have received multiple international travel-technology awards.
Is DiscoverCars.com a trustworthy and reputable website?
Yes, DiscoverCars.com is both trustworthy and reputable. It has operated since 2013 and works with more than 1,000 rental suppliers worldwide. Customers can review the total price, deposit, payment requirements, Rental Conditions, supplier rating, and what is included before booking. Suppliers are assessed before launch and monitored afterward using customer feedback and performance information.
Can I rely on DiscoverCars.com Customer Support?
Yes. DiscoverCars.com Customer Support is available 24 hours a day in more than 15 languages. Our multilingual team can help customers understand Rental Conditions, prepare for pick-up, manage or change a booking, and resolve booking-related questions before, during, and after the rental.
For roadside assistance or problems involving the vehicle itself, customers should contact the rental supplier using the details on their voucher or rental agreement. Visit our Help Center to manage a booking, browse support information, or contact our team.
