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Yes Rentals at Auckland Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Friendly staff.
Cons: Waiting for the shuttle for 40 minutes and the drive back to the office was only 15 minutes. Processing was tedious, especially as we were the only client there and this was an online booking. We effectively booked again standing there in the office. I'm not sure why after hours drop off instructions are such a big secret only to be devulged when picking up the vehicle. Yeah processing was mucky and we had to return to retrieve my husbands phone. The rep didn't give it back.
Pros: All staff very friendly and helpful especially miss charlotte, can use Cook Straits ferry without extra charge, they use hybrid car which use very little petrol, will definately rent YES car again when in New Zealand. Thank for the NZ souvenir (Chocolatte)
Pros: It was a shame the antenna was broken as the radio keeped dropping out overall was ok
Pros: Free shuttle bus.
Cons: None
Pros: Very Much
Cons: Good Services
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 26.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
An International Driving Permit is required (in addition to your regular driver license) if the national driver license is not written in the following language(s): English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Learner's permits are not accepted; a full driver's license is required.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
It is possible to pay and leave the deposit only with the following payment methods: Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
Cash is accepted as a form of payment.
An administration charge of 3 % will apply for payments made by credit card.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The first additional driver is allowed free of charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off
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