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Discount Car Rentals New Zealand at Auckland Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Price was cheap compared to other rental cars. However, it comes with the price of poor customer service, lack of transparency on charges made, unclean and smelly car, long wait time on pick up (45mins delay since the car wasn’t ready on the agreed pick up time)
Cons: Long wait on agreed pick up time (45mins) Car wasn’t ready on pick up, it was soiled in and out that we had to wait for it to be washed on the exterior. Interior smelled like an old musty car. Upholstery and chairs were still dusty. Sticky steering wheels. Used cotton tips on the dashboard and sides of door panels. Carpets still full of dust and soil. Charged us again on the insurance and not being transparent about it despite having one with DiscoverCars. So BEWARE!
Pros: The lady who served us was efficient and we got away quickly
Cons: We didn't get to do car inspection with a company person, and we also got billed a few days later without any explanation of what we pay for
Pros: Efficient pick up and return.
Cons: No signage to identify Discount Cars in either Auckland or Christchurch.
Pros: Over than below car was great!
Cons: All 4 tyres were very bald dangerous in wet conditions.
Pros: They were helpful in changing a booking to accommodate changed circumstances.
Cons: There were costs that I have never heard of and did not ook out for. I still don't even understand what these costs are for. There was also a degree of dishonesty as the paperwork stated the car had just under 94000 km on the clock at pick-up ("kms out"), where it actually was just a few kilometres under 241000 km. The body of the car was badly scratched and overall looked quite battered. I will certainly not use their services again and will warn others.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, international renters must present the following documents: passport, valid driver license, credit or debit card on a main driver's name, booking voucher.
It is possible to pay and leave the deposit only with the following payment methods: Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
The following payment methods are accepted: Cash, Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card, Union Pay.
The credit card must be valid for the following period from the start of the rental: 3 months.
Maestro, American Express is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Additional charges will be applied. Delivery/Collection service is available only by previous request.
Details are available from the rental company's reservation office.
In addition to all other documents, to use the out-of-hours delivery service, the renter must provide the following document(s): flight information, credit/debit card information, license number.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Pick-up & Drop-off
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