Bargain Rental Cars at Auckland Airport

Pros: Good price

Cons: Had problems with the car. Took too long in my opinion before I could get back on the road. They first had a proposal to pick us up with a truck and then drive for 6 hours to the next town. Then we would have been stuck for one full day. After much insistence we got another rental car. After all, we were already in a big city.

Pros: Friendly, helpful and efficient.

Cons: Nothing. Always been competitive pricing and easy to pick up and drop off.

Pros: Car had 170,000 ks. Lots of little dents and scratches but did over 1400 ks without issue

Cons: Pick up and drop off good

Pros: Their team. From the shuttle driver to the customer service agent. I was real impressed because they made me feel special.

Cons: Not anything really.

Pros: The drop off.

Cons: Nothing

Cons: Some drivers were really friendly, others a bit grumpy.

Pros: Quick and Easy

Pros: Price was very competitive.

Cons: First car had no radio and the wipers were dodgy. Swapped it for second car which had a cracked and scratched front screen so couldn't see the speedo properly.

Pros: I liked how the pick up and drop off was very fast, service was amazing and friendly. Also the car recieved got me from A to B & very efficient on fuel big ticks on these

Cons: The only thing to be honest was the car provided was beaten up prior before recieved some mechanical issues for example break pads scratchy, driving belt rattled,hub cap loose E.T.C

Cons: We ordered a touring car but got a car similar when I could’ve ordered a normal car and got the same one wasn’t happy with the service provided by bargain rental cars

Pros: price

Cons: The unexpected excess on the insurance - after I had booked and already paid insurance through webjet.

Pros: Friendly people.

Cons: The standard of the rental car was poor.

Pros: Aircon and radio not working

Cons: Cheap rental staff were great

Cons: Was told fuel gauge faulty and tank showing three quarters full and noted on file, however when we filled on return it showed full on gauge so we did not get a full tank to start with. No paperwork issued to us when car dropped off as whisked away in grander vehicle as soon as we arrived (said did not have time for photos to be taken by other staff member who was taking photos of another car).

Pros: Efficiency

Cons: None

Cons: Car radio didn’t work. The engine light came on after the 2nd day driving it. The receptionist took a very long time to get the car sorted for us to take.

Pros: Easy process loved it answered all my questions promptly

Pros: You get what you pay for,cheap rental

Cons: Having to put extra petrol in it

Pros: Ease of pickup and dropoff

Cons: Condition of car was not great. Lots of rattles, couldn't read dash display, no sun visor on passenger side

Pros: Very easy and quick

Pros: They were efficient

Cons: The car we were given should never have been rented out in the condition it was in.

Pros: Pretty rough. Lots of rattles on the open road and a leak from something in the engine that kept the passenger side carpet soaked therefore making the car smell. Also meant nothing could go on the floor. No radio again, twice now the radio was not working.

Cons: Only thing I would complain about is the Flyaway end. After hours is a pain

Pros: Left a satchel on board the shuttle bus, Bargain Rentals were quick to find it and have it ready for collection.

Cons: Some confusion on drop off address.

Pros: Nothing

Cons: I got no service

Pros: Very pleasant and helpful staff and even though we had an evening drop off we were still shuttled to airport for our flight.

Cons: Service was great. But car should have been better checked over so key ignition was not tempermental.

Pros: Nothing was likeable

Cons: Nothing

Pros: Never saw them as had to use the after hours company Flyaway. Only one person serving there, couldn't find the car, when I did it didn't have a full tank of gas and the radio did not work.

Cons: Ray phoned me and apologized for the problems I experienced. He was helpful and genuinely sorry for what happened. Unfortunately I am now trying to sort out who owes me a bond back. Bargain Cars or Discovery Cars

Pros: Yes was great they were very busy when got there but they got threw fast

Cons: Pick up area bit small and having to find the car ourselves and it didn't match the picture we were sent but was a good car value for money

Pros: Friendly service car was reliable and ran well. Car was economical

Pros: it was easy no waiting or hassles

Pros: Friendly service

Cons: Didn’t get the car I asked for, there were empty drink bottles, a bottle of Coke, a magazine , jewellery and an envelope of money ( which I found on the 3rd day). Had issues with the car battery or starter motor.

Pros: The people we dealt with were helpful

Cons: Car was unreliable, felt like there was issues from the moment we started driving it. Then it had catastrophic malfunction and broke down.

Pros: It was az the name says good deal fair price

Cons: Nothing really lol

Pros: They were quick and easy to deal with. The car however, had issues and caused inconvenience

Cons: They were great, however I hadn't realised I was dealing with them through a broker. Insurance issues I thought I had covered, weren't to my satisfaction and cause a great deal of stress for me during my time using the car. I won't do that again.

Cons: The fact even though fully insured we had to still pay $2,500 excess for ANY damage to rental car agency then redeem through discover car not stated during hire process until ar rental agency points this out yo you

Pros: Very friendly, very helpful

Cons: Nothing at sll

Pros: Bargain Rental Cars were excellent, discover cars was not

Pros: Staff were really nice to deal with when we picked up the car and drop off

Cons: We were charged for not filling up the car on return which we did we spoke to someone in call center to get this refunded with a few more calls we finally got our money back but we had to chase for this to happen, also we never got a callback from the manager when we asked for one. Unfortunately with this happening we will not be renting another car from you which is a shame as collecting the car and return of it was really good.

Pros: Easy helpful

Cons: Nothing

Pros: Friendly staff

Cons: Car kept speaking to me I'm Japanese

Cons: was left standing at the airport for 1hr waiting for pick up

Pros: One staff member was competent.

Cons: They tried to change my car without my consent and tried to force me to accept it. Took half an hour fighting with them to get the car I ordered.

Pros: Friendly, helpful

Pros: Quick friendly service

Cons: Nothing

Pros: as above

Cons: car was to old . Could barely read Dashboard info as pastic had faded.

Pros: Reasonable price

Cons: $30 shuttle service, should be able get to depot free

Pros: The happy faces

Cons: Trying to find the place.

Pros: Friendly

Cons: None

Pros: Friendly quick service. Ten mins to take the car away and only five mins to return.

Cons: Absolutely nothing was out of order. Prompt and friendly. Would be a return customer.

Pros: No service. People made it very clear they were just handing over the keys and couldn’t answer any questions. Very poor.

Cons: As above.

Pros: Easy pick up and good value.

Cons: Nothing really.

Pros: Fast and helpful

Cons: Distance from airport

Pros: Tried to accuse me of scratches on the car that were already there when I picked it up. The photo's I took were not taken into account.

Cons: Very poor the girl that served me couldn't understand English let alone speak it.

Pros: Easy and quick service

Cons: All good

Pros: Staff were friendly. All essential information was communicated effectively.

Cons: Confusion about taking of payment. I was asked for me credit card details on 4 separate instances.

Pros: Very efficient

Pros: It was a straightforward transaction. No major issues.

Cons: Expected Suzuki Swift but got Mazda demio which turned out to be more useful to us than the Swift. Car was economical. 471km for half a tank. Pick up customer service ok - attendant was not well and was short and rushed. Drop off customer service ok - attendants weren't interested in talking. I got annoyed at being charged a refuel charge when the tank was *just under* full.

Pros: Quick and easy

Pros: Quick and helpful

Cons: N/A

Pros: Maps ,wasn’t info about meeting please in airport areas.Information -0.

Pros: We had a minor "accident" part way through our hire, involving a "reversing collision" between us and another car. BRC people were quite helpful in the advice they gave as to the procedure we needed to follow after we reported the incident. On the other hand, when we dropped off the car and needed to complete paper work about the incident, the BRC staff that day (a Saturday) were junior staff with very poor English language ability, and not able to answer our questions authoritatively.

Cons: See above comment about poor service on pick-up of car.

Pros: Convenient

Cons: Fast and easy to book.

Pros: Friendly helpful staff

Cons: Having to pay $90, for a call out for a sticky brack pedal switch. Was a mecahnical error not my error.

Pros: We had a really bad experience but the staff did all they could to help us. They changed the car for us and give us a complimentary gps

Cons: Had to change car 3 times in two days. 1st car was 17 year old Japanese import that did not feel safe. Second car again a 25 year old Japanese import that got an engine light after 40k. Third car was about 4 year old mor reliable but had had a number of collisions so was a bit battered.

Pros: Quick, efficient

Cons: No issues at all

Pros: Very friendly, professional and helpful

Cons: Appalling service. I had booked an automatic vehicle, but I went to pick up the car from the secondary company that organises their airport pickups and car handover, they had given me a manual. It was after 10pm, so when I tried calling Bargain rentals, i couldn’t get through. I was given a car another renter had dropped off. It was filthy, but that was the best solution.

Pros: Close to airport and hotel and friendly staff

Pros: Easy, efficient, courteous.

Cons: nothing

Pros: Shuttle driver very informative with advice an directions, desk people very helpful

Cons: Car was very below par, controls not working on multiple things. Dirty plasters left in back of the car.

Pros: Friendly

Cons: Swapping cars, expecting corolla and ended up with Nissan tiida

Pros: Clean and comfortable

Cons: Nothing

Pros: Very friendly staff (pickup spot was an affiliated company)

Cons: First car offered did not match the criteria requested, however this was put right

Pros: Efficient airport shuttle. Open 24/7

Cons: Bargain car rental mixed up contracts & we ended up with another customers car and wrong contract. Had to drive to the main office to get paperwork done even after I did an online check in.

Cons: When I picked up the car , it drove well . But the inside of the front windscreen and rear vision mirror were both dirty

Pros: It was the cheapest option.

Cons: Finding the shuttle, waiting for the shuttle, the car itself.

Pros: It wasn't a new car but it was affordable and reliable and easy pick up and drop off with shuttle service to and from the airport.

Pros: Everything went smoothly.

Pros: The Ease of the "Pick Up" and "Drop Off" Process along with the Friendliness of the Helpfull staff.

Pros: It was affordable.

Cons: The quality of the car I purchased.

Pros: Price was reasonable

Pros: Cheapest car available

Cons: Picked up late at night. Had a hard time contacting the night agent. He gave us the wrong information about what to do with the car when going from the north to the South Island.

Cons: The car was very damaged, peeling paint, rotted rubber seals, broken door handle fixed with sellotape, dents etc. Nothing was provided upon car return to evidence return or checking. Company not on site.

Pros: Ease of pick up and good running car despite appearance of outside - very dented

Cons: Drop off inconvenient at Wellington out of hours

Pros: Friendly staff

Cons: Ease of rental

Pros: Supportive Team

Cons: Nothing at all

Pros: Nothing,,, would recommend avoiding at all cost.

Cons: Staff didn’t seem to care and were just not friendly. Car provided was 13 years old and we had problems starting it most days. Scary experience. When I returned the staff were just not interested.

Pros: The drop off facility and the staff at don’t work for Bargin Car rental

Cons: The pick up period and the time spent waiting and the poor communication

Pros: Everything was as booked. Car was great.

Cons: Quiet a long wait for shuttle bus at both pick up and drop off. But had allowed extra time.

Pros: Convenient hybrid car

Pros: The friendliness of the young man at the drop off point near Wellington airport

Cons: it delivered a 16 year old car for us to drive for 18 days!! The car rattled, its brakes were squeaky, its shock absorbers needed replacing etc. Luckily it did not break down but there was an occasion on the last day when I felt that its brakes were about to die on us. The van used to transport us to the airport was very run down and looked like it was on its last legs as well.

Pros: Good car , good price

Pros: Radio couldn't tune into stations

Pros: The car was 16 yrs old and run well

Cons: The car was not there for pick up. Had to wait over an hour and then it arrived dirty and was over 16 years old.

Pros: Great and easy

Cons: Car was clean and nice to drive

Cons: The car was very old, stank very badly and all the buttons were in Japanese...

Pros: Nothing!! Car wasn’t there when we arrived at depot, car spoke in Japanese, when tried to call no one answered any of the numbers we tried!!

Cons: As above

Pros: prepared to exchange car after noises in the first car.

Cons: rates not clearly stated, car not clean.

Pros: Friendly and Easy to deal with

Pros: no agents on the airport, only pick up point on long term parking. car was old, in bad shape. Staf decline to help when i had road problems.

Cons: no agents on the airport, only pick up point on long term parking. car was old, in bad shape. Staf decline to help when i had road problems.

Pros: Communication by email is fast and clear

Cons: The agent at the pickup and drop off at the airport is not part of the company. The person cannot answer your questions. The documents they ask you to sign for the previous damage on the car is blanc same for the fuel level. The process of investigation for an accident is long.

Pros: Nothing, the pick up was difficult. The customer rep at the pick up was extremely rude and couldn’t care less. I have been overcharged and not credited with my deposit on the vehicles. I have yet to hear back from anyone at Discover/Bargain about this.

Cons: Customer services was rude and dismissive. When returning the vehicle I mentioned that I had not received the credit gains the contract for the deposit made in early Dec. the manger couldn’t have cared less and was not interested in helping me out. His attitude was “it’s not my problem” and did nothing. I have yet to hear back from either company on this issue and emailed customer service on the website and heard nothing back. These companies want nothing but your money and have no integrity.

Pros: what to say

Cons: not to my expectation as other providers

Pros: Dropping off the car, there were no issues.

Cons: I was trying to contact someone from this company for 3 hours before I finally got in touch with someone that could help with my inquiry before picking up my car. A guy from another branch answered at one point and would not give me the number or help out at all. When I booked the car, I had asked for an automatic due to not being able to drive a manual - When I arrived it was a manual car which resulted me in having to wait for 2 hours for them to drop off another car.

Pros: It was such an easy thing to organise

Pros: Hassle free service.

Cons: Nothing really. Wasn’t too keen on air freshener smell.

Pros: Easy, quick, cheap and efficient

Cons: I booked in a Getz and got a Tiida. Not really similar cars lol

Pros: Simple.

Cons: 24h Service, no fuss, friendly, clear communication of pick up and drop off location and procedure.

Pros: Pretty minimal. Was able to pick up and drop off the car. Pick up and drop off agent unknowlegable and unhelpful. The address on the contract was not accurate and there were no signs on the road or I. The car park indicating where to go.

Cons: Agent was Unable to answer questions. This was our first time renting I. New Zealand, even being I. New Zealand or driving in the left side of the road. Pretty poor service!!!!

Cons: I dont think it was BRC but it almost took us an hour to catch a Fly Away shuttle. The 'pick up' point pictured in the email is not the correct pick up point.

Pros: Fast, efficient and polite services Very helpful with changing over our first car which has some issues

Cons: Initial car we rented was an early model Hyundai Getz and couple of days later found one brake light was out and then had problem starting. We had been charged twice for our rental cost, which created a few issues with our spending money but was quickly resolved.

Cons: Couldn’t find a radio station at all. Everything in Chinese! Couldn’t understand anything or follow directions on the Raidio.

Pros: quick

Cons: nothing

Pros: They were quick to take the keys off us

Cons: Very bad service, 45 minutes waiting for pick up. Being taken to a third party company to pick up car, then being told we had insurance but when we rang and checked we didn't. But the worse was the harassing phone calls and attempts to charge our credit card twice for the car rental because third party company didn't do their paperwork. Wouldn't hire through them again

Pros: Very quick and efficient

Cons: Nothing

Cons: Didn’t know which shuttle to catch until I rang to see where it was

Pros: Good customer service

Cons: Slight mishap with payment when extending car rental

Pros: Very efficient

Cons: Collection area could be set up better, Car should have been ready at office, fuel not checked.

Pros: Our ability to include my wife as a driver after she renews her NZ driving licence. I left the headlights on (didn't hear the warning buzzer). A fairly straight forward process of phone re-direction to the AA and NZD90 later and it was fixed.

Cons: According to the AA man, the battery is at 30% health. After raining we noticed dampness in the driver and passenger footwells.

Pros: No...really bullshit and fuck-up company! If you have no estima or similar car, before you change that car to others car, you have to ask the permission/approved from your customer. Not wait until we arrived there, and force us to receive what they have arranged. And tell us : “IT’S ONLY THIS CAR WE CAN PROVIDE FOR YOU, IF YOU WANT YOU TAKE, IF YOU DON’T WANT.....NO MORE CAR FOR YOU”. Anyone can tell me for this car is free or I have no pay money? Why they can talking like that ??

Cons: I’m rent car from your company and get this kind of horrible service, do you think I will recommend renting a car from your company? Yes, I will.... I will share my experience on the social media.

Pros: Nothing, except handing the keys in and walking out within 30 seconds to take airport shuttle.

Cons: No face to face support, no response to e-mails, poor condition of car.

Pros: So cheap and easy to collect. Great service, friendly staff on collection. The car was easy to drive and economical for driving around NZ

Cons: The pick up with the courtesy bus was quick and easy. The car there waiting. No huge queues waiting to pick it up.

Pros: Airport pickup, ease of arranging online and friendly staff

Cons: First time they were able to take us to our motel as we dropped the car back the night before our flight. This time they refused.

Cons: Ordering of extra car seat for child was not installed. Had to be installed at pick up

Pros: Nothing offered to replace vehicle but would have meant our holiday would have been reduced by 2 days to return and collect replacement car. Also wanted to recharge us for the vehicle on our return although had been prepaid

Cons: No representative at location to deal with any problems, could not be contacted by phone number provided

Cons: Getting to the car after getting off a 5 hour flight was not easy. The Flyaways service representative

Cons: Car was barely road worthy. Broken tail light, bad suspension, squealing fan belt, doors creaked and would not close properly, very dirty condition. The tire went flat 2 hours into the trip and there was no working jack in the car to change the tire.

Pros: I was able to speak with a representative easily

Cons: Not a criticism, only an observation. As I uplifted the vehicle at 0100hrs in the morning, and arriving from overseas, information regarding where to go to use a telephone inside the terminal would have been helpful. This is only because it took my global roaming time to activate and I could not call the 0800 numbers. Another driver from another company kindly called the Flyaway driver to advise him of my arrival and he informed me of the telephone once he collected me from arrivals.

Pros: They tried their best to fix their error.

Cons: I was given an old manual car rather than an automatic that I ordered. I had to wait overnight sleeping in the car waiting for the office to open. Horrible experience that should not have happened.

Pros: Nothing, literally the worst experience I've ever had renting a car.

Cons: Pickup was complicated and took an hour. Refused to let me see car to view condition before signing off. Car was in much worse condition thank on form. On dropoff they refused to provide a drop off recipt and then tried to scam me to get a cleaning fee. The whole process was awful, I'll never rent from that company again. Truly disgusting behavior.

Pros: nothing really

Cons: The inside of the car was dirty. The child seat provided was filthy and probably did not meet the safety regulations. the car had more than 140 thousand km, so we were afraid the car was going to die on us at any moment. When picking up the car, the car was not there and it took them an hour to bring it in. They even made me pick up the child seat from the office (20 minutes away) because I sent an email too late (3 days in advance). NOT GOOD AT ALL!

Pros: Pick up from the airport prompt after calling shuttle, pick up car organised and no fuss, drop off very easy.

Cons: Car had a number of scratches but ran perfectly for the 19 days I hired it.

Pros: Quick pick up and drop off.

Cons: No map offered on car delivery. Upon returning car, comments on condition were not taken on board re. loss of power, wheel knock etc.

Pros: Trusting casualness on both sides, you get what you book.

Cons: I have absolutely no negative comments to add.

Pros: I have found the rental process impersonal. No explanation at the start, no damage control, no interested question at drop off, no proof of drop-off.

Cons: The digital administrative procedures are OK.

Pros: Efficient and low cost

Cons: Nothing

Pros: Good value ie cheap

Cons: Car was rent a wreck - but it worked

Cons: The bumper was falling off so it got drilled and then cable tied to the car

Pros: The call handler was very pleasamt and tried hard to resolve pir issues.the rest of the experience was not good

Cons: We ordered a car seat and there was none in the car at pick up. After a 24 hpir journey on a plane this was terrible. The car seat which was eventually provided was not the spec we ordered (ot was a booster not a five point infant seat) and was not fitted in the car. The guy that delivered it said he had no idea how to fit it. We eventually had to drive to Onehunga to get a new one. This was on spec but filthy and the BCR person said it was illegal for her to fit the seat. 3 hours to pick up

Cons: See first comment

Pros: Price. Only saw agents not a BRC representative.

Cons: Car was very old, in poor condition (the radio/cd player didn't work and the battery was old and failed the night after we picked up the car requiring he AA to come out and replace it).

Cons: It was not a great service. We were charged for a GPS system and car seat that we did not even receive and i have had no response from them.

Pros: like the manager who worked out the solution for us.

Cons: staff never pick up call and reply email. when asked they mentioned they might work in behind so no chance to respond. so I had to drive the car from pick up place to their office and ask for replace/upgrade the unsatisfied car. the staff said he tried everything and end up saying 'sorry'. I was fortune the manager came and got it resolved for us.

Pros: Friendly service, easy to deal with.

Cons: Did not supply the vehicle I wanted Nissan Teana You supplied Nissan bluebird You should have contacted me and given me the opportunity to decide instead you made the decision for me Poor decision

Cons: My vehicle had a major mechanical issue during my rental. Bargain rental cars did provide a replacement car however has not reimbursed me for the car tow as promised when the issue occurred. They have also not responded to numerous calls and emails to further discuss this issue. I would absolutely not recommend this service or company to any one else in the future. An absolute nightmare.

Pros: no fuss, no queues

Pros: Really easy process, no hassles.

Cons: High excess ($2500) on the car and therefore need for extra insurance.

Pros: Friendliness & speed of rental agents. Speedy pickup & dropoff. 24hr service.

Cons: No comment

Cons: Car wasn't a good value. Had issues with the key petrol gage and also th guard under the bonnet

Pros: Prompt help during pick up and driving rules

Cons: Deposit amount and drop off service

Pros: Very poor - I complained about the old and poor condition of the car and didn’t receive a reply from Bargain rental cars

Cons: The very old car that was terrible to drive, the seatbelts were faulty, the radio or cd player didnt work and the car was dirty

Pros: Value for money rental. Good customer service from pick up and office staff.

Pros: Good transfer service from/to airport

Cons: Despite having filled a pre-check-in form online I had to fill again the same form at the desk The rental contract mentions that my liability for the car finishes when it is checked by BRC, not when it is delivered to the agent (FLY AWAY). At drop-off, nobody checks the car. This leaves room to uncertainty in case some damage (not caused by me) is found at a later stage

Pros: The are very friendly, and the phone is always available for asking questions.

Cons: The car the gave me this time is not the one I requested. I undestand they might give one similar if the rented is not available, but the car they gave me this time is too small

Pros: Simple and efficient. As I picked my car up after office hours, there was no relevant car rental agent. But the people at flyaway were efficient to pick people up at the airport!

Cons: There were numerous issues with the car. 1) Car had winter tires in late spring 2) Winter tires were worn out, had to bring the car to a tire shop. Own time was wasted for own safety. 3) I had windscreen wipers that didn’t do it’s job. Dangerous. Would have definitely failed Wof. 4) Car isn’t very fuel efficient. I’ve checked online, cross referenced to friends who drove this model previously and calculated based on litres put in and distance travelled.

Pros: Everything was fast and no hassle. Van to and from airport was good too

Cons: Nothing

Pros: Inexpensive

Cons: They didn't let me return the vehicle early (for a refund of unused days) The vehicle was not in great condition. The trim rattled at high speed and smelled of exhaust inside the vehicle when backing up.

Pros: Pick up service from the airport was great. car was ready for us when we got there.

Cons: Baby seat and GPS missing from car

Pros: Cheap prices

Cons: Rude, not willing to help staff. Will not rent from again.