Auckland Airport (AKL), Auckland, New Zealand
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Driver's country of residence is United States of America (USA) and age is 30-65
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Bargain Rental Cars at Auckland Airport

12 Pavilion Drive, Māngere, Auckland 2022
0800 00 11 10 / 0064 9 320 1708
Pick-up instructions
Auckland Airport Pick-Up Procedures (6:00 am to 8:00 pm) Simply call when you are ready for pick up on 0800 00 11 10 (you can call from a pay phone if needed. Ask the airport staff for the nearest pay phone) and proceed to the nearest collection area for pickup. • Domestic arrivals - the pickup location is beneath the Control Tower which is located close to the Jetstar exits by Door 7 • International arrivals - Pick-ups are located at the "off-site shuttle transfers" area, a short, undercover walk from the terminal. Exit door 8 and follow the signs for Off-site Shuttle Transfers • If there is no Hire Vehicle Transfer Shuttle vehicle waiting in the bay, please call the above phone number so transport can be arranged for you as soon as possible. Auckland Airport Afterhours Pick-Up Procedures (8:00 pm to 6:00 am) 'FLYAWAY' is used for our Auckland Airport Afterhours Pick-up Service • Call (64) 21 431 823 or 0800 77 66 99 Option 1 for the FLYAWAY Shuttle service when you are ready for pickup. • It is a Radio/Telephone link (RT). Only one person can speak at a time. Please advise your terminal. o Domestic arrivals - The pickup location is beneath the Control Tower which is located close to the Jetstar exits by Door 7 o International arrivals - Pick-ups are from the transport pick-up zone, a short, undercover walk from the terminal. Exit door 8 and follow the signs
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:06:00-22:00
Tue:06:00-22:00
Wed:06:00-22:00
Thu:06:00-22:00
Fri:06:00-22:00
Sat:06:00-22:00
Sun:06:00-22:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Poland
Mazda Demio
12/4/24

Pros: Free phone to call for pick up, quick drop-off and shuttle between their office and airport.

Cons: Car was old and looks very battered especially outside. They charged deposit to my credit card and returned smaller amount and rejected to cover the difference. Pick up time was bit long.

United States of America (USA)
Mazda Demio
11/28/24

Pros: excellent people at the physical pickup drop off. Did not try to deceive me in any way. Maybe a first! Great value and nice car as well.

Cons: very difficult to reach by phone ...virtually impossible to get a person to answer the phone. Cell service is crap in NZ, so that could be a factor

United States of America (USA)
Mazda Demio
11/20/24

Pros: Terrible.

Cons: Car not safe and filthy. Mold growing inside. Terrible smell.Was told " you got a squeaky one"

Chile
Toyota Estima
11/17/24

Pros: Very nice people received me.

Cons: The service was great.

United Kingdom
Mazda Demio
11/14/24

Cons: Car supplied was a different make and model to that ordered. Seats were grubby. Windscreen was filthy on inside. No parcel shelf was fitted. Rear number late constantly rattled.

Australia
Nissan X-Trail 2016
11/5/24

Pros: Was very helpful and answered all my questions.

New Zealand
Mazda Demio
10/6/24

Pros: Friendly help people when I got lost

Cons: Paperwork for drop off was wrong sent me to BRC address at 530 instead of Flyway

Singapore
Toyota Estima
6/16/24

Pros: Easy,no fuss,very transparent. Easy drop off too at 5am with shuttle back to airport.

Cons: The car that i got was over 100k in mileage. Even though its a Hybrid but no fuel efficient.

Australia
Nissan Wingroad STW
5/24/24

Pros: Awesome customer service

Cons: N/A

New Zealand
Mazda Demio
5/14/24

Pros: Great car, friendly staff

Cons: Slght confusion with insurance options should be clearer

New Zealand
Toyota Highlander
4/30/24

Pros: Great place to hire a car we were very happy with the service and ease of signing forms. Thank you for providing a great service.

Australia
Toyota Previa
4/19/24

Pros: Very old car, did not look safe

Cons: Also, it would be ideal to give mobile number of person who would do transfer

Australia
Toyota RAV4
4/14/24

Pros: Service we received from 1st initial call was great.

United States of America (USA)
Toyota Previa
4/11/24

Pros: Dropoff was easy and quick.

Cons: Pickup took over an hour. The car was terrible.

New Zealand
Toyota Prius Hybrid
4/4/24

Cons: It took more than one hour for the free shuttle to come

Australia
Mazda Demio
4/3/24

Pros: That they were willing to exchange the original car that i was given for something a little better.

Cons: I was picked up by the wrong van and had to wait for over an hour to be collected to be taken to the right place so ended up having to order an uber to drive me literally 8mins up the road. The car i was expected to hire was nothing like the one on the website. It smelled like urine there were cobwebs on the windows, paint fading, and a stereo that didnt even work and even the key was falling apart. I arrived in Auckland at 2.30pm and didnt get on the road till 5pm due to being mucked around.

Belgium
Mazda Demio
4/2/24

Pros: Drop off was gooe

Cons: Worst car we rented by far. We knew it was an old car, no problem with that. But loose breaks, engine that consumes 11l/100km so clearly engine problem, wipers Mailfunctioning, no lights on dashboard, cord of trunk broken

France
Toyota Prius Hybrid
3/27/24

Cons: The car i got was somewhat old (150 000 km) The was no cruise-control. They are very strict with fuel refilling when you return the car but the car they gave me was not full (3/4). When i told them they gave me another car

Canada
Nissan Wingroad STW
3/24/24

Pros: The people were ok to deal with .

Cons: The car was dirty , cob webs on outside mirrors, had to scrap off (move) written on windshield, sticky substance in cup holders. I think we gave back the car cleaner than we got it. Mechanical had front end noise, and steering vibration over 100kph

United States of America (USA)
Toyota Prius Hybrid
3/21/24

Pros: Prices and service were very good. No problems there.

Cons: It's a "get what you pay for" service. The reason the cars are a bargain is because they aren't new and have some condition issues. Our car WAS reliable and serviceable, but it was also 15 years old and showed it. You want to rent new car, this isn't your place. You want a good deal on a car that will get you there, this'll do.

Australia
Mazda Demio
3/19/24

Pros: It was cheaper than the alternatives

Cons: All the reasons listed above

Australia
Toyota Prius Hybrid
3/19/24

Pros: Excellent! Tina? was very friendly and efficient. Driver that took us to airport and picked us up was very courteous and friendly.

Cons: Nothing

Australia
Mazda Demio
3/16/24

Pros: all good

Cons: not sure

Australia
Mazda Demio
3/6/24

Pros: Great price, good gas mileage, no frills car.

Portugal
Mazda Demio
3/3/24

Pros: Very nice and helpful

United States of America (USA)
Mazda Demio
3/2/24

Cons: The Flyaway pick up driver was rude because I couldn't understand his New Zealand accent. As soon as he picked up the phone he said listen don't say anything...I hadn't even begin to explain where I was at the airport yet.

United States of America (USA)
Toyota Corolla
3/2/24

Pros: They provided the vehicle we selected and were very responsive to questions that we had about our car rentals.

United Kingdom
Toyota RAV4
3/1/24

Pros: The price was much cheaper than we found elsewhere. The shuttle bus from and returning back to the airport was quick and efficiently run. Car was really clean and signing in/out of car hire was quick and painless

Cons: Not necessarily their fault but we booked through a third party which came with fully comp insurance and then when we came to take the car we had to agree to a policy with these guys as well. Just got a bit confusing.

New Zealand
Mazda Demio
2/24/24

Pros: Friendly and helpful. Even dropped me to my hotel after I dropped the car back, instead of the airport.

Australia
Nissan Wingroad STW
2/23/24

Pros: Ease of pickup and drop off with excellent airport shuttle service

Philippines
Toyota Prius Hybrid
2/22/24

Pros: Staff were good. Arrived early which might explain why the vehicle had not been fully washed. Was fine inside but the windows were very dirty.

United States of America (USA)
Mazda Demio
2/20/24

Pros: Friendly

Cons: None

New Zealand
Toyota Hiace
2/13/24

Pros: Very good. Helped me get back to the airport as was running late for my flight.

Australia
Toyota RAV4
2/13/24

Pros: Staff were friendly and efficient

Cons: Nothing to report

Ireland
Mazda Premacy
2/10/24

Pros: Excellent service

Australia
Toyota Prius Hybrid
2/3/24

Pros: The staff were friendly and helpful. the service was excellent

United States of America (USA)
Toyota Prius Hybrid
2/2/24

Pros: All of the people we interacted with were friendly and efficient. We just didn’t expect a 17 year old Prius as our rental car. It worked but just wasn’t that nice.

Cons: Friendly and helpful agents. They couldn’t have been nicer from the people at the desk to the shuttle drivers.

Canada
Mazda Demio
2/1/24

Pros: The car was fantastic, all the staff members were very friendly. It was relatively easy to get a ride from the airport.

Cons: The driver from the airport ran some errands. With us in the car we went to two other stops before we reached out car. We didn't pick anyone else up or drop anyone else off.

Australia
Toyota Vitz
1/29/24

Pros: terrible

Cons: terrible

Australia
Mazda Demio
1/29/24

Pros: The nice man who came to pick me up from the airport

Cons: Car booked was broken,2nd car was not cleaned,:did the inside only. road.No maps, took 25 mins to get to depot,and over an hour before I got on the

Canada
Toyota Camry
1/22/24

Pros: Friendly and efficient

Australia
Toyota Vitz
1/19/24

Pros: Didn’t get the car we expected, specially wanted a Toyota Corolla. What saved bargain rentals was their customer service today. Their customer service was perfect, good people and hard workers. Just wish the rentals were true to purchase or else I’d be happy to pay more to get the car I want specifically.

Australia
Nissan Wingroad STW
1/18/24

Pros: The price was the dearest one.

Cons: The car was very old and had multiple marks and dents all over the body and the fuel was not full when I picked up the car. Staff told me to send email to the office, I did but I have never received any response.

United States of America (USA)
Mazda Demio
1/14/24

Pros: price & reliability

Cons: clear pick up instructions for after hours hire

New Zealand
Toyota Previa
1/14/24

Pros: Car door would not open - expected to take a car that would fail WOF until much discussion and we ended up taking a car just returned that was not clean but at least had working doors!

Cons: As above & initially expected to pay for an upgrade when our vehicle was found to be faulty upon pick up. Would not recommend BCR to anyone.

United Kingdom
Toyota Vitz
1/9/24

Pros: Easy pick up from airport

Cons: Nothing

United States of America (USA)
Toyota Vitz
1/8/24

Pros: None

Cons: Car was nothing like what was advertised and did not meet the basic standards of the rental agreement (e.g. air). Very disappointing experience.

New Zealand
Toyota Vitz
1/5/24

Pros: The car was in a bad state. It had duct tape holding some panels together. A hole had been drilled and a cable tie used on another panel to hold it on. On day 2 the battery in the back seat cane flying out. It had not been clamped in place and the plastic cover was missing all the clips to secure it. We were forced to buy some cable ties to try to teporarily fix this!The car had not been cleaned properly. There were what looked like corn chip crumbs inside it amongst other things

Thailand
Mazda Demio
1/5/24

Pros: It was a quick process The car was better than expected ie much bigger, it had 110,000 km on the clock but was perfect to drive

Cons: i found marks on the car after i had left the rental office and both of us should have done a proper walk round and documented minor damage and scratches, but they did not bother when i dropped it off so i worried for nothing.

United States of America (USA)
Toyota Vitz
1/1/24

Pros: The staff agent was trying to accommodate switching to a different car. She was patient and tried to help though no other cars were available.

Cons: I had serious concerns about the car breaking down during the rental period.

New Zealand
Toyota Vitz
12/30/23

Pros: Friendly and prompt pick up.

Singapore
Toyota Prius Hybrid
12/29/23

Pros: Terrible customer service. Identified Issues were not corrected.

Cons: SEE ABOVE RESPONSE.

United States of America (USA)
Toyota RAV4
12/25/23

Pros: They explained full details about term and condition.

Cons: They first provide a smaller car which did not fit all our luggages. After discussion, they gave us exact we booked, which is bigger.

New Zealand
Toyota Vitz
12/21/23

Pros: Value for money

Cons: Car was of a higher mileage, transmission snatchy, especially round town. Change engine oil light came on.

Australia
Nissan Wingroad STW
12/20/23

Cons: GPS was in Japanese and when asked was given the reply 'that's just how we got it'. Scratches all over the car and came in a bad condition. We filled the petrol to full, yet they still charged us a petrol filling fee

Singapore
Nissan Wingroad STW
12/20/23

Pros: The 2nd staff I deal with when I need to change my car to a van was much more helpful.

Cons: Car and van that I was offered were very dusty and dirty within. It looks like very old pieces of vehicle under low maintenance. Child seats I rented were dirty filled with crumbs.

Singapore
Nissan Bluebird Sedan
12/19/23

Pros: Generally the service was good. We were happy with the condition of the car. We rented an older version of Toyota Camry and was pleasantly surprised with its handling despite its apparent age.It was what we paid for and more. Good driving experience.

Cons: We waited a very long time at the domestic terminal for pick up, and had to call several times to make sure they would not miss us. No such problem for the drop off and everything was smooth.

Australia
Nissan Wingroad STW
12/18/23

Pros: Cheap rate, older model car was fine.

Cons: Shuttle service was not sufficient.

India
Toyota Highlander
12/17/23

Pros: Promptness

Cons: Engine strength of car provided

United Kingdom
Toyota Vitz
12/15/23

Pros: Easy transition from airport to car, helpful staff...

Czech Republic
Toyota Prius Hybrid
12/8/23

Pros: nice staff, quickly checked in at the rental place

Cons: long waiting time for pickup at the airport

Australia
Toyota Vitz
12/4/23

Pros: Booking on line was great price was great car was great service at BRC quick and efficient Thanks again

Cons: Confusion with pickup didn't see free phone at exit door waited an hour to be finally picked up pickup zone Thanks again to flyaway x two drivers for the assistance reaching BRC.

United States of America (USA)
Toyota Previa
12/3/23

Pros: They were good about replacing the vehicle after a mechanical failure.

Cons: Cars provided were older and relatively poor condition.

New Zealand
Toyota Vitz
11/28/23

Pros: Our replacement car was excellent.

Cons: That the original car was so bad we had to have it replaced

Singapore
Nissan Bluebird Sedan
11/21/23

Cons: No follow up on faulty car cigarette lighter car socket. Hence unable to charge mobile phone for GPS. Steering wheel very sensitive and accelerator pedal not sensitive.

Australia
Toyota Corolla
11/20/23

Pros: The car technically was sun good condition, and was very economic.

Cons: The only thing that I was missing from the car rental was a phone holder, that I my opinion should be provided.

United Arab Emirates
Nissan Wingroad STW
11/18/23

Pros: Great quality car at the right price

New Zealand
Toyota Vitz
11/17/23

Pros: The car we were provided by Bargin Rental cars was very old and tired . We believe this was because we booked through a third party rather than contacting them directly. Our reason for believing this is because the lady at reception made reference to this on 3 or more occasions, and made it quite obvious that she was not impressed.

Cons: We were had problems with paying the bond because it was from a different credit card to the one the initial booking was made.

Australia
Toyota Vitz
11/6/23

Pros: Service was good.

Cons: On arrival you had to pay a bond but didn’t provide a receipt for bond

Australia
Toyota Vitz
11/4/23

Pros: Dreadful broke down due to worn out key

Australia
Nissan Bluebird Sedan
11/2/23

Cons: Firstly, No child seats were there in the car, then their representative came with the booster seats which were not suitable for our kids, we had booked child seats ( 9-18kgs)

United States of America (USA)
Mazda Premacy
11/1/23

Pros: Friendly and helpful people at pick up location and return location.

Australia
Mazda Premacy
10/31/23

Pros: Very helpfull and pretty quick ,even when we had to change cars ,due to our ones engine light was on

Australia
Toyota Vitz
10/30/23

Cons: Service was fine, but the car was very sub standard. I have rented cars from Bargain Rental Cars before but will not be renting again. The key only unlocked the car from very close range, and every time you started the car it gave a message in Japanese which I don’t understand, and the steering was horrible, and it was very awkward to get car to cruise at a steady pace.

Australia
Toyota Corolla
10/29/23

Pros: Easy transfer, Great communication

Cons: Everything went to plan, excluding drop off experience at a different site. Overall BRC are fantastic.

Australia
Toyota Vitz
10/28/23

Pros: Efficient and Friendly

Cons: Waiting 14 days before your bond is returned. Not able to pay your bond when you book.

Australia
Toyota Corolla
10/27/23

Pros: Would definitely recommend to family and friends. Good service and friendly staff. Seamless service, will be going through BCR again when we travel next. Price of car, insurance and bond is great compared to many other companies.

Cons: The headlights on the Corolla we hired could use an upgrade as it was a bit hard to see at night/early morning driving as a safety concern but over all we were super happy with the car and company. Thanks again!

Australia
Toyota Corolla
10/27/23

Pros: Very friendly and helpful.

Thailand
Mazda Premacy
10/27/23

Pros: Price was very reasonable. Picking and dropping off were fast and efficient. Agents were helpful.

Cons: Car interior was very dirty. Car seat was also very dirty, seemed like it had not been cleaned after previous usage.

Australia
Toyota RAV4
10/25/23

Pros: Friendly communucators

Cons: Efficent thanks

Australia
Toyota Prius Hybrid
10/25/23

Pros: Friendly, professional and honest

Australia
Toyota RAV4
10/22/23

Pros: Brilliant. Will use again

Australia
Toyota Prius Hybrid
10/18/23

Pros: Friendly staff

Cons: n/a

Qatar
Toyota Vitz
10/17/23

Pros: Was a quick easy drop off process

Cons: Werent clear about pick up options, contact number wasnt valid for early pick ups

Australia
Nissan Bluebird Sedan
10/16/23

Pros: Helpful and generous

Cons: Very professional

Canada
Toyota RAV4
10/14/23

Pros: Loved my rav 4 rental Customer service was amazing

Australia
Toyota Corolla
10/12/23

Pros: Very friendly and made it very easy to get everything sorted

Cons: N/A

Australia
Toyota Previa
10/12/23

Pros: Everything was fairly easy to do.

Cons: The car was a little dirty inside. Straws and coffee cup left from previous users. Right hand sliding door not opening properly making it difficult for others to enter car.

New Zealand
Toyota Previa
9/25/23

Pros: Great service from the rental agency

New Zealand
Toyota Previa
9/25/23

Pros: Great service, vechile was old but did the job, would order through them direct next time so I wouldn’t have to deal with discovery.

New Zealand
Toyota Vitz
8/23/23

Pros: Went to drop off at verissimo drive and was told they only accepted after hours drop offs , not happy that I had to drive to a otter location to drop car off

United States of America (USA)
Toyota Hiace
5/27/23

Pros: Vehicle provided as advertised, good communication, easy and fast pick-up and drop-off.

Cons: Miscommunication about were shuttle would pick us up from AKL airport. The e-mail was actually correct, but I missed the detail about having to walk some distance after leaving the airport. While on the phone with Bargain Rental Car agent, he seemed to confirm that I was standing in the correct location immediately outside airport. The agent was patient and courteous, but would have been helpful if he had clearly stated to walk to the pick-up location after exiting airport.

Canada
Toyota Vitz
5/21/23

Pros: The staff were friendly and helpful and very efficient . The car was very clean.

Cons: I have no negative things to say

Australia
Nissan Wingroad STW
5/6/23

Pros: Great staff picked my family up from the airport, great staff upon picking up the car, and great staff when returning our car and taking us back to the airport! Well done team!

Australia
Toyota Vitz
4/29/23

Pros: Good friendly kiwi service

Cons: Nothing really

Australia
Toyota Vitz
4/26/23

Cons: Not to use mobile data to navigate NZ and Auckland area, to get home

Australia
Nissan Bluebird Sedan
4/26/23

Pros: Service was great. Both in shuttle and in the rental pickup/drop off.

Cons: They should install car seats. They should have GPS for rent

Samoa
Toyota Highlander
4/23/23

Pros: The Agent that served us was trying to steam roll us through the process and got agitated when I ask to explain some of the insurance coverage.

Cons: The Agent that served us changed the Car last minute to an older model. Hence why he was not sure after charging us GBS costs. Complicated additional insurance cover not noted in original bookings. GBS in the car was way out dated.

Australia
Toyota Vitz
4/22/23

Pros: Personal touch

Cons: Nothing

Australia
Toyota Vitz
4/16/23

Pros: Friend fast professional

New Zealand
Toyota Vitz
4/14/23

Pros: Very friendly and helpful.

Cons: Nothing.

Australia
Toyota Prius Hybrid
4/13/23

Pros: Car was old but useable. Car interior smelled of cigarettes smoke. Could not use sat nav as auxillary power port was not working.

Australia
Toyota Vitz
4/6/23

Pros: Representative at pick up was very helpful and even printed out route to our destination.

Cons: Car provided was quite damaged with large dents and scratches and also panels not properly in place. I have never hired a car with this much damage!

New Zealand
Toyota Vitz
4/5/23

Pros: Friendly calm service that was customer-focussed

Cons: The cleaning product used to wipe hard interior surfaces has a nasty smell and is the wrong product to use on surfaces which will be touched.

Australia
Toyota Vitz
3/28/23

Pros: Still waiting for bond more than a week

Cons: Car is no remote just manual key

Australia
Toyota Vitz
3/24/23

Pros: superb service

Australia
Nissan Bluebird Sedan
3/11/23

Pros: The car was great value for money and didn't miss a beat.

Cons: Only one headlight was working and the tyres were borderline legal.

Australia
Toyota Vitz
3/11/23

Pros: Friendly and quick service by staff

United Kingdom
Toyota Previa
2/26/23

Pros: Staff were pleasant.

Cons: A vehicle with 359600 k and dirty.

Australia
Toyota Vitz
2/25/23

Pros: Should receive a new car ! Not a junk

Cons: Tye instruction for pick up shuttle we’re not accurate

French Polynesia
Nissan Bluebird Sedan
2/20/23

Pros: The rental agents were really kind and helpfull at pick up and drop off. The car was big enought for 3 luggages

Cons: We weren't able to reach the agency for their pick up shuttle and had to pay a uber. The car was old and bumped. Not sure the exterior was clean

United Kingdom
Toyota Vitz
2/15/23

Pros: Friendly

Cons: Disorganised and running a fleet of old cars. Ours broke down, had a cracked screen and poor wiper. We got a replacement which was old but fine. They have not settled my account and owe me a little money.

Australia
Mazda Premacy
2/14/23

Pros: Quick return and shuttle service.

Cons: We arrive after midnight and couldn't find the car ,as the car park isn't lit up. Being so we couldn't get photos of the state of the car until we drove to a lit up spot down the road and even then it wasn't till day light that we could get a proper look . The car smelt damp/wet inside The brake pads were rusted up and didn't work that well which was a worry . And the passage door window wouldn't work all the time .

Australia
Mazda Premacy
2/9/23

Cons: Unroadworthy car, wrong pick-up directions on paperwork and wrong address for car drop off

New Zealand
Toyota Highlander
2/8/23

Pros: Great service...friendly staff

Cons: Not a complaint but the car was not clean inside.

United States of America (USA)
Mazda Premacy
2/4/23

Pros: Did mention the quirks at pickup

Cons: The location has moved down the street during the week of our rental with no forewarning and just a small sign in the window on return

Australia
Nissan Wingroad STW
1/30/23

Pros: verry helpful and friendly

Cons: pickup directions, i spent nearly an hour trying to contact you at auckland internatioal.

Belgium
Mazda Premacy
1/28/23

Cons: Oude wagens met minimum opties. Eerste wagen zelfs in slechte staat, zodat we die hebben moeten inruilen voor een andere. Daardoor een halve dag vakantie kwijtgespeeld.

Ireland
Toyota Vitz
1/16/23

Pros: Staff were professional and kind. Meeting Rolf was a bonus. Wonderful interesting man.

Cons: Car was'nt the best.

Australia
Toyota Vitz
1/10/23

Pros: When the car broke down, I got another car the same day

Cons: Nothing

United Kingdom
Toyota Vitz
1/8/23

Pros: An old car, but perfectly good and much more cost effective than a brand new car.

Australia
Nissan Bluebird Sedan
1/3/23

Pros: Service was quick and user friendly

Cons: Car was very old & didn’t have Bluetooth, GPS facilities Which has made driving condition very tough.

Australia
Toyota Vitz
1/3/23

Pros: The staff in general are fast, informative and overall very friendly!! (Seems to be a theme in New Zealand!) The car was more then what we expected and little Tiilda was a great companion for our trip around the north island!

Cons: Nothing to complain about for the price we paid!

Australia
Nissan Bluebird Sedan
12/28/22

Pros: The car smelt terrible. We need to buy air freshener to help with the stench. Stains on the seats were very off putting. At times felt unsafe in the car due to lack of suspension.

United States of America (USA)
Toyota Vitz
12/24/22

Pros: Not much good news to provide. From beginning to end our experience was a nightmare. We ended up with a rent a wreck and treated poorly. we would have started over with another company, had we not been forced to pay the entire rental amount prior to arrival.

Cons: We were given outdated pick up instructions. We had to borrow a phone to figure out we were told the wrong place to get our ride. When we finally found the right place, the company supposedly hired to pick us up was no longer contracted to do so. We were told Bargain would pick us up themselves. It took multiple calls and 2 hours in the cold wind and rain to finally get picked up. The young driver was very apologetic, but upon finally arriving at the car agency, we were treated as though we had

Australia
Toyota Vitz
12/22/22

Pros: Great friendly staff

United Kingdom
Mazda Premacy
12/15/22

Pros: Quick and efficient collection

Cons: Car was quite battered on the outside

United Kingdom
Toyota Vitz
12/14/22

Pros: Price was good.

Cons: Inaccurate information meant a lot of unnecessary waiting for transfer from airport. The car manual and software was entirely in Japanese. Had to keep reattaching part of the front bumper.

United Kingdom
Nissan Bluebird Sedan
12/7/22

Pros: Service great

Cons: Nothing. Car condition was fairly represented by the company representatives and booking process expectation

Australia
Nissan Bluebird Sedan
12/5/22

Pros: We wanted a cheaper car and that's what we got. It was rough around the edges and I never really felt confident about it but it did actually prove to be reliable.

Australia
Toyota Vitz
11/30/22

Pros: Easy dealing with the agent and they were friendly.

Cons: The condition and care for the car was very poor. See below list of defects.

Australia
Toyota Prius Hybrid
11/25/22

Pros: Airport pickup as transfers can add up quickly

Cons: No pressure at check-in to buy unwanted services

New Zealand
Toyota Vitz
11/21/22

Pros: Great service

Cons: N/A

New Zealand
Nissan Bluebird Sedan
11/20/22

Pros: Efficient pickup from airport and drop off.

United Kingdom
Nissan Bluebird Sedan
11/19/22

Pros: Everything ,very helpful from start to finish

Cons: Nothing to dislike.would highly recommend

Ireland
Toyota Vitz
11/15/22

Pros: Timely and friendly staff.

Cons: Providing no assistance with carseat. I understand they don't want the liability but carseat should have manual if your not going to assist. Spent 30mins figuring it out and baby was already beyond tired after a 36hr flight.

Australia
Toyota Vitz
11/13/22

Pros: Friendly and helpful staff.

Cons: N/a

United Kingdom
Mazda Demio
11/12/22

Pros: Very low cost. The cars were not new or low milage but for the price that was to be expected. They were apologetic when the first car broke down and gave us an upgrade to a Toyota Prius.

Cons: They said the fee paid to the AA to attend the breakdown would be refunded. Requests for the refund have been ignored.

Australia
Mazda Demio
11/11/22

Pros: Nice little neat car

Cons: Ordered gps system couldn’t find it when I picked it up later found it on the floor then it stopped working 20 days into trip.Also did not like the long walk to the pick up station was given wrong pick up point

Australia
Toyota Prius Hybrid
11/9/22

Cons: being told that the cars registration was being update/ renewed and this wasn't done - very poor and annoying

Australia
Toyota Vitz
11/7/22

Pros: The staff were friendly.

Cons: The car was unroadworthy and old with over 240,000 kms on the dial. The replacement was slightly better.

United Kingdom
Nissan Wingroad STW
10/30/22

Cons: The front passengers side mirror was a wee bit loose and moved out of position, which was frustrating and being a Japanese import car the navigation/entertainment system was in Japanese which was distracting whilst driving.

New Zealand
Toyota Vitz
10/29/22

Pros: Was older model, but reliable

Cons: Lighter did not work so could not charge phones while travelling. Missed alot of good memories 😪 😔

Australia
Nissan Bluebird Sedan
10/23/22

Pros: All very good especially the cost.

Cons: Finding the new registration ticket was not in the car

Australia
Nissan Bluebird Sedan
10/19/22

Pros: The continued Mai's bringing me up to date with anything new.

Cons: The pickup at Auckland airport. We went to the wrong area and the transit lady picked up the wrong people. We were there waiting for 1.5 hours in the cold.

Australia
Nissan Bluebird Sedan
10/17/22

Pros: The staff were efficient and friendly and accommodating when we need to change the drop-off location at the end of our rental period.

Cons: It was a walk and a long wait to be picked up at the Airport and then taken to the rental hire location but as the price of the car was substantially cheaper we were happy to trade time for a cheaper car.

Australia
Toyota Vitz
10/16/22

Pros: FLYAWAY were amazing

Cons: The car didn't sound like it would make it for the whole week :/

Australia
Toyota Prius Hybrid
10/16/22

Pros: It was easy, despite some problems on our end, great staff

Cons: Having to ring when we arrived as it was hard to get a sim card

Australia
Nissan Bluebird Sedan
10/14/22

Pros: Not very good, staff just wanted to go home and rushed us out as fast as possible

Cons: Nothing

Australia
Nissan Bluebird Sedan
10/13/22

Pros: Staff were very helpful, the car was good and went well, we new it was a budget rental and knew the car would be a little oldish.

Cons: Nothing.

Australia
Nissan Bluebird Sedan
10/10/22

Pros: Friendly staff, airport pickup and drop-off, excellent value for money

Australia
Nissan Bluebird Sedan
10/7/22

Pros: The staff were really helpful and friendly

Cons: The condition of the car

Australia
Toyota Previa
10/5/22

Pros: Make sure that all the oild and water is check

Australia
Toyota Vitz
10/5/22

Pros: after hour service was reat

Cons: after hours service

Australia
Toyota Previa
10/2/22

Pros: We were stranded in middle of nowwhere for 5 hours with 2 kids due to car breakdown and organised returned to hotel at our cost, no supports by BRC however after sever phone calls they sent replacement vehicle 16hrs after, terrible customer service, they charge for replacement vehicle even I paid in full,

Cons: I would like to thnx to miss J for the support

Australia
Nissan Bluebird Sedan
9/26/22

Pros: Very friendly and easy.

Australia
Nissan Bluebird Sedan
9/20/22

Pros: Easy and fast service great staff.

Singapore
Toyota Previa
9/20/22

Pros: Affordable and reliable. Though their car collection & drop-off are located at the outskirts of Auckland Airport.

Australia
Nissan Bluebird Sedan
9/20/22

Pros: Cheap, but that's a 2 way stretch.

Cons: Service was finel

New Zealand
Toyota Vitz
9/17/22

Pros: See comments above

Cons: Lots of people like to listen to music while driving so would be great if that were part of vehicle description eg CD player but no USB, Bluetooth available etc

United Kingdom
Toyota Vitz
9/16/22

Pros: I liked al the listed features

Cons: There's nothing I didn't like

United Kingdom
Nissan Bluebird Sedan
9/5/22

Pros: Old and battered car, but cheap

Canada
Nissan Bluebird Sedan
9/5/22

Pros: The customer service was great, better at check out.

Cons: I didn't like that the car did.not have a good battery charging for cell phones.

Australia
Mazda Demio
9/5/22

Pros: Not good at all

Cons: I told them I waited more then 2 hours for them to pick me up but all they said they are too busy and no apology or compensate for their lack of services instead they make me pay $2500 if any accidents happen to the car

Australia
Mazda Demio
9/3/22

Cons: The first car we were offered was basically undriveable and was falling apart. The second was all in Japanese so had no way to navigate the dashboard.

Canada
Nissan Wingroad STW
9/2/22

Cons: There was a lot of cosmetic damage to this vehicle, including the bumpers being riveted on, and not 100% secured at that. Part of the back bumper was not actually flush where riveted and was sticking out slightly. If that was the only issue, oh well. But with speedometer and gas gague issues as well as brake issues, this car did not feel safe. I didn't bother saying anything as the speedometer issue was ignore by staff when brought up, they didn't seem to care it wasn't working.

Australia
Nissan Bluebird Sedan
8/29/22

Pros: Nothing

Cons: Major confusion at the pick up at the Akl Airport. The information provided was wrong and the transfer vehicle was not the correct one so had to wait 2 hours to finally get a ride to the Flyway depot and then there was no vehicle there to pick up. Staff then had to arrange for another shuttle to come and pick us up and then deliver us to where we should have been to start with. Poor communications and when we tried to call ask where were they the message bank is full and you cant leave a message

Australia
Nissan Bluebird Sedan
8/28/22

Pros: Shuttle service to the airport and local hotels is a great feature, and makes it easy to get under way

Cons: All ok!

Australia
Toyota Vitz
8/25/22

Pros: Emails were very helpful.

Cons: The hire company used & in particular the after hours hire company used. Definitely only there to take your money & get you to sign the documents.

Australia
Toyota Vitz
8/20/22

Pros: Insurance & insurance excess too expensive

Cons: Not enough staff to deal with multiple people arriving at once

United States of America (USA)
Toyota Vitz
8/18/22

Pros: Pick up and drop off were great. The price was very good.

Cons: Nothing

Australia
Toyota Vitz
8/17/22

Pros: When I arrived from Brisbane, I fell very sick and tested for Covid. I was all confused due to how sick I was. The car rental place helped me get to the right place and chased me about really as I was giving wrong places. They were so good and understanding. I will definitely be using them again and telling family to do the same. Thank you so much for great care while IV been locked up in NZ

Cons: Nothing it has been a great service and helpful people

Australia
Toyota Vitz
8/16/22

Pros: The drop off was far easier than the pick up

Cons: Too many sub contractors and confusing pickup experience. Was waiting at the airport for an hour and a half, took a long time to speak to someone at bargain cars, had to find our own way to the pick up destination which was not where the car was being kept

South Africa
Toyota Vitz
8/10/22

Cons: The communication for picking up the car was terrible, we waited 45 minutes at the airport waiting to be collected and had to follow up twice. The GPS did no work, the radio wasn’t English so didn’t know how to find anything on it.

Australia
Toyota Vitz
8/9/22

Pros: Collected at the airport - didn't have to wait long.

Cons: There were 2 customers before me and i waited for over 30 minutes. The lady who served me was very helpful, but was supervising a person learning the computer systems.

Virgin Islands (British)
Toyota Prius Hybrid
8/4/22

Pros: Handy location, the pick up driver was friendly, but drop off driver was not.

Cons: We did not have call roaming so had to get a relative on Whatsapp to call the company for the shuttle. The car was an old Japanese import and all of the dashboard was in Japanese so it was tricky to work the AC etc.

Australia
Toyota Prius Hybrid
8/4/22

Pros: See above. Very good

Cons: Online booking system slightly confusing due to two providers and insurance confusing but eventually explained satisfactorily by staff

Australia
Mazda Premacy
8/4/22

Pros: rang when we cleared customs did not have to wait long to be picked up , car was ready and easy drop off process.

Cons: we had a 6 seater for 4 adults and 2 kids , back seats, seatbelts and child seats had mould on them , as we had an astmatic child with us we had to buy cleaning products to clean the mould off just a minor problem to a great trip .

Australia
Mazda Demio
7/31/22

Pros: The driver who took us back to the airport was really nice and friendly.

Cons: The whole "we don't care attitude". When I called about the engine light coming on, they told me just to keep driving it. I told them I was concerned it would break down on way to the airport, she just said ring the road side assist or ignore it. Very unprofessional.

New Zealand
Mazda Premacy
7/29/22

Pros: The only thing we didn’t realise is we had to call to get the shuttle to pick us up but that was my fault for not reading info properly

Cons: Every thing was super easy

United Kingdom
Toyota Vitz
7/28/22

Pros: Superb for the price

New Zealand
Toyota Prius Hybrid
7/27/22

Pros: Good value and great service

Cons: Car was higher mileage but the daily rate reflected that

Australia
Mazda Premacy
7/25/22

Pros: nothing

Cons: a rubbish car rental company and should not be in the business.

New Zealand
Toyota Vitz
7/21/22

Pros: They were down to earth. They were able to supply my car early as I had altered the date I flew into NZ but had forgotten to change the date I'd booked the rental car from. Thankfully the car was ready, so I could take it a day earlier.

Cons: The key was broken and had no remote locking device on it. The tag was cello taped to what remained of the key and this snapped on the first day I rented the car. It looked pretty tacky.

Australia
Mazda Demio
7/19/22

Pros: The car was value for money, the car condition was as expected for the price. It went well, no issues. The staff service on Sunday morning and at drop off was good.

Cons: Arrived late on Saturday night and was not able to make contact with a bargain rental representative. Picked the car up Sunday morning.

Australia
Toyota Vitz
7/16/22

Cons: I was left stranded at Auckland International Airport after waiting for over 3 hours. I made over 30 calls for a shuttle to collect me and I finally got through to the call centre only to be told my booking had been cancelled. I had to find alternative accommodation and then return the next day to try and collect a car. I have been charged the full rental price for a 12 day hire which is very unfair given the error wasn’t my fault. I have emails to confirm that the booking wasn’t cancelled.

New Zealand
Nissan Bluebird Sedan
7/10/22

Pros: Nothing

Cons: The customer service was poor due to not enough staff on and the vehicle was disgusting!

Australia
Toyota Vitz
7/3/22

Pros: Professional, efficient staff. Drop off shuttle service great, everyone was helpful and friendly.

Cons: n/a

Australia
Mazda Demio
6/26/22

Pros: Bargain rentals were really helpful especially after my plane arrived hours late they were still waiting to pick me up after I contacted them

Australia
Mazda Demio
6/11/22

Pros: Transport to offside and back to airport

United Kingdom
Mazda Demio
6/10/22

Pros: The staff at Hireace were top class. Helpful and understanding in every way. I’ll definitely recommend them to others.

Australia
Mazda Demio
6/9/22

Pros: I was delighted with the high standard of customer service in every aspect of hiring my rental car from Bargain Rental Cars. My little Hyundai Getz performed well, was a pleasure to drive and did everything I wanted it to, without breaking the bank.

Cons: I cannot think of anything that I was not happy about! The staff are amazing!

Australia
Toyota Vitz
6/9/22

Pros: They provided a phone holder and adapter to charge my phone upon request which was great

Cons: That phone holders don’t come with the rentals given phones need to be held up and hands free by law.

Netherlands
Mazda Demio
6/6/22

Pros: Good price

Cons: Had problems with the car. Took too long in my opinion before I could get back on the road. They first had a proposal to pick us up with a truck and then drive for 6 hours to the next town. Then we would have been stuck for one full day. After much insistence we got another rental car. After all, we were already in a big city.

Australia
Mazda Demio
6/2/22

Pros: Friendly, helpful and efficient.

Cons: Nothing. Always been competitive pricing and easy to pick up and drop off.

Australia
Mazda Demio
5/25/22

Pros: Car had 170,000 ks. Lots of little dents and scratches but did over 1400 ks without issue

Cons: Pick up and drop off good

Australia
Mazda Demio
5/25/22

Pros: Their team. From the shuttle driver to the customer service agent. I was real impressed because they made me feel special.

Cons: Not anything really.

Australia
Mazda Demio
5/20/22

Pros: The drop off.

Cons: Nothing

New Zealand
Mazda Demio
5/18/22

Cons: Some drivers were really friendly, others a bit grumpy.

Australia
Nissan Bluebird Sedan
5/12/22

Pros: Quick and Easy

Australia
Mazda Demio
5/12/22

Pros: Price was very competitive.

Cons: First car had no radio and the wipers were dodgy. Swapped it for second car which had a cracked and scratched front screen so couldn't see the speedo properly.

Australia
Mazda Demio
5/12/22

Pros: I liked how the pick up and drop off was very fast, service was amazing and friendly. Also the car recieved got me from A to B & very efficient on fuel big ticks on these

Cons: The only thing to be honest was the car provided was beaten up prior before recieved some mechanical issues for example break pads scratchy, driving belt rattled,hub cap loose E.T.C

Australia
Nissan Bluebird Sedan
5/6/22

Cons: We ordered a touring car but got a car similar when I could’ve ordered a normal car and got the same one wasn’t happy with the service provided by bargain rental cars

Australia
Nissan Wingroad STW
5/6/22

Pros: price

Cons: The unexpected excess on the insurance - after I had booked and already paid insurance through webjet.

Australia
Mazda Demio
5/5/22

Pros: Friendly people.

Cons: The standard of the rental car was poor.

Australia
Mazda Demio
5/4/22

Pros: Aircon and radio not working

Cons: Cheap rental staff were great

New Zealand
Mazda Demio
4/30/22

Cons: Was told fuel gauge faulty and tank showing three quarters full and noted on file, however when we filled on return it showed full on gauge so we did not get a full tank to start with. No paperwork issued to us when car dropped off as whisked away in grander vehicle as soon as we arrived (said did not have time for photos to be taken by other staff member who was taking photos of another car).

Australia
Mazda Demio
4/30/22

Pros: Efficiency

Cons: None

Australia
Mazda Demio
4/29/22

Cons: Car radio didn’t work. The engine light came on after the 2nd day driving it. The receptionist took a very long time to get the car sorted for us to take.

Australia
Mazda Demio
4/27/22

Pros: Easy process loved it answered all my questions promptly

Australia
Mazda Demio
4/26/22

Pros: You get what you pay for,cheap rental

Cons: Having to put extra petrol in it

Australia
Mazda Demio
4/25/22

Pros: Ease of pickup and dropoff

Cons: Condition of car was not great. Lots of rattles, couldn't read dash display, no sun visor on passenger side

Australia
Nissan Bluebird Sedan
4/24/22

Pros: Very easy and quick

Canada
Nissan Wingroad STW
4/19/22

Pros: They were efficient

Cons: The car we were given should never have been rented out in the condition it was in.

Australia
Mazda Demio
4/16/22

Pros: Pretty rough. Lots of rattles on the open road and a leak from something in the engine that kept the passenger side carpet soaked therefore making the car smell. Also meant nothing could go on the floor. No radio again, twice now the radio was not working.

Cons: Only thing I would complain about is the Flyaway end. After hours is a pain

Australia
Nissan Wingroad STW
4/2/22

Pros: Left a satchel on board the shuttle bus, Bargain Rentals were quick to find it and have it ready for collection.

Cons: Some confusion on drop off address.

New Zealand
Mazda Demio
9/15/21

Pros: Nothing

Cons: I got no service

New Zealand
Toyota Prius Hybrid
8/13/21

Pros: Very pleasant and helpful staff and even though we had an evening drop off we were still shuttled to airport for our flight.

Cons: Service was great. But car should have been better checked over so key ignition was not tempermental.

New Zealand
Mazda Demio
8/10/21

Pros: Nothing was likeable

Cons: Nothing

Australia
Mazda Demio
8/6/21

Pros: Never saw them as had to use the after hours company Flyaway. Only one person serving there, couldn't find the car, when I did it didn't have a full tank of gas and the radio did not work.

Cons: Ray phoned me and apologized for the problems I experienced. He was helpful and genuinely sorry for what happened. Unfortunately I am now trying to sort out who owes me a bond back. Bargain Cars or Discovery Cars

Australia
Mazda Demio
8/2/21

Pros: Yes was great they were very busy when got there but they got threw fast

Cons: Pick up area bit small and having to find the car ourselves and it didn't match the picture we were sent but was a good car value for money

Australia
Toyota Prius Hybrid
8/1/21

Pros: Friendly service car was reliable and ran well. Car was economical

New Zealand
Mazda Demio
7/25/21

Pros: it was easy no waiting or hassles

New Zealand
Mazda Demio
7/25/21

Pros: Friendly service

Cons: Didn’t get the car I asked for, there were empty drink bottles, a bottle of Coke, a magazine , jewellery and an envelope of money ( which I found on the 3rd day). Had issues with the car battery or starter motor.

Australia
Toyota Previa
7/22/21

Pros: The people we dealt with were helpful

Cons: Car was unreliable, felt like there was issues from the moment we started driving it. Then it had catastrophic malfunction and broke down.

New Zealand
Mazda Demio
7/8/21

Pros: It was az the name says good deal fair price

Cons: Nothing really lol

New Zealand
Mazda Demio
7/5/21

Pros: They were quick and easy to deal with. The car however, had issues and caused inconvenience

Cons: They were great, however I hadn't realised I was dealing with them through a broker. Insurance issues I thought I had covered, weren't to my satisfaction and cause a great deal of stress for me during my time using the car. I won't do that again.

Australia
Mazda Demio
7/1/21

Cons: The fact even though fully insured we had to still pay $2,500 excess for ANY damage to rental car agency then redeem through discover car not stated during hire process until ar rental agency points this out yo you

Norfolk Island
Mazda Demio
6/30/21

Pros: Very friendly, very helpful

Cons: Nothing at sll

Australia
Mazda Demio
6/29/21

Pros: Bargain Rental Cars were excellent, discover cars was not

New Zealand
Mazda Demio
6/20/21

Pros: Staff were really nice to deal with when we picked up the car and drop off

Cons: We were charged for not filling up the car on return which we did we spoke to someone in call center to get this refunded with a few more calls we finally got our money back but we had to chase for this to happen, also we never got a callback from the manager when we asked for one. Unfortunately with this happening we will not be renting another car from you which is a shame as collecting the car and return of it was really good.

Australia
Nissan Bluebird Sedan
6/15/21

Pros: Easy helpful

Cons: Nothing

New Zealand
Mazda Demio
6/12/21

Pros: Friendly staff

Cons: Car kept speaking to me I'm Japanese

New Zealand
Mazda Demio
6/9/21

Cons: was left standing at the airport for 1hr waiting for pick up

New Zealand
Mazda Demio
6/9/21

Pros: One staff member was competent.

Cons: They tried to change my car without my consent and tried to force me to accept it. Took half an hour fighting with them to get the car I ordered.

New Zealand
Toyota Estima 2001
4/30/21

Pros: Friendly, helpful

New Zealand
Toyota Vitz
4/29/21

Pros: Quick friendly service

Cons: Nothing

New Zealand
Toyota Vitz
12/6/20

Pros: as above

Cons: car was to old . Could barely read Dashboard info as pastic had faded.

New Zealand
Nissan Tiida
11/25/20

Pros: Reasonable price

Cons: $30 shuttle service, should be able get to depot free

New Zealand
Hyundai Getz
10/25/20

Pros: The happy faces

Cons: Trying to find the place.

New Zealand
Toyota Camry 2007
9/2/20

Pros: Friendly

Cons: None

New Zealand
Hyundai Getz
7/15/20

Pros: Friendly quick service. Ten mins to take the car away and only five mins to return.

Cons: Absolutely nothing was out of order. Prompt and friendly. Would be a return customer.

New Zealand
Hyundai Getz
6/16/20

Pros: No service. People made it very clear they were just handing over the keys and couldn’t answer any questions. Very poor.

Cons: As above.

United Kingdom
Nissan Tiida
4/3/20

Pros: Easy pick up and good value.

Cons: Nothing really.

United Kingdom
Nissan Tiida
4/1/20

Pros: Fast and helpful

Cons: Distance from airport

Australia
Suzuki Swift
3/30/20

Pros: Tried to accuse me of scratches on the car that were already there when I picked it up. The photo's I took were not taken into account.

Cons: Very poor the girl that served me couldn't understand English let alone speak it.

United Kingdom
Hyundai Getz
3/28/20

Pros: Easy and quick service

Cons: All good

United Kingdom
Nissan Tiida
3/27/20

Pros: Staff were friendly. All essential information was communicated effectively.

Cons: Confusion about taking of payment. I was asked for me credit card details on 4 separate instances.

Australia
Hyundai Getz
3/26/20

Pros: Very efficient

Australia
Suzuki Swift
3/24/20

Pros: It was a straightforward transaction. No major issues.

Cons: Expected Suzuki Swift but got Mazda demio which turned out to be more useful to us than the Swift. Car was economical. 471km for half a tank. Pick up customer service ok - attendant was not well and was short and rushed. Drop off customer service ok - attendants weren't interested in talking. I got annoyed at being charged a refuel charge when the tank was *just under* full.

Australia
Nissan Tiida
3/22/20

Pros: Quick and easy

South Africa
Nissan Tiida
3/19/20

Pros: Quick and helpful

Cons: N/A

Australia
Toyota Vitz
3/19/20

Pros: Maps ,wasn’t info about meeting please in airport areas.Information -0.

Australia
Toyota Prius
3/17/20

Pros: We had a minor "accident" part way through our hire, involving a "reversing collision" between us and another car. BRC people were quite helpful in the advice they gave as to the procedure we needed to follow after we reported the incident. On the other hand, when we dropped off the car and needed to complete paper work about the incident, the BRC staff that day (a Saturday) were junior staff with very poor English language ability, and not able to answer our questions authoritatively.

Cons: See above comment about poor service on pick-up of car.

New Zealand
Suzuki Swift
3/15/20

Pros: Convenient

Cons: Fast and easy to book.

Australia
Toyota Vitz
3/15/20

Pros: Friendly helpful staff

Cons: Having to pay $90, for a call out for a sticky brack pedal switch. Was a mecahnical error not my error.

United Kingdom
Nissan Tiida
3/15/20

Pros: We had a really bad experience but the staff did all they could to help us. They changed the car for us and give us a complimentary gps

Cons: Had to change car 3 times in two days. 1st car was 17 year old Japanese import that did not feel safe. Second car again a 25 year old Japanese import that got an engine light after 40k. Third car was about 4 year old mor reliable but had had a number of collisions so was a bit battered.

Australia
Toyota Estima 2001
3/13/20

Pros: Quick, efficient

Cons: No issues at all

Australia
Toyota Corolla Sedan
3/13/20

Pros: Very friendly, professional and helpful

New Zealand
Suzuki Swift
3/12/20

Cons: Appalling service. I had booked an automatic vehicle, but I went to pick up the car from the secondary company that organises their airport pickups and car handover, they had given me a manual. It was after 10pm, so when I tried calling Bargain rentals, i couldn’t get through. I was given a car another renter had dropped off. It was filthy, but that was the best solution.

Australia
Suzuki Swift
3/12/20

Pros: Close to airport and hotel and friendly staff

Australia
Nissan Wingroad 2007
3/12/20

Pros: Easy, efficient, courteous.

Cons: nothing

Australia
Toyota Estima 2001
3/11/20

Pros: Shuttle driver very informative with advice an directions, desk people very helpful

Cons: Car was very below par, controls not working on multiple things. Dirty plasters left in back of the car.

Australia
Toyota Corolla Sedan
3/11/20

Pros: Friendly

Cons: Swapping cars, expecting corolla and ended up with Nissan tiida

United Kingdom
Toyota Estima 2001
3/10/20

Pros: Clean and comfortable

Cons: Nothing

United Kingdom
Mazda Demio 2007
3/9/20

Pros: Very friendly staff (pickup spot was an affiliated company)

Cons: First car offered did not match the criteria requested, however this was put right

Australia
Suzuki Swift
3/9/20

Pros: Efficient airport shuttle. Open 24/7

Cons: Bargain car rental mixed up contracts & we ended up with another customers car and wrong contract. Had to drive to the main office to get paperwork done even after I did an online check in.

Australia
Nissan Wingroad 2007
3/8/20

Cons: When I picked up the car , it drove well . But the inside of the front windscreen and rear vision mirror were both dirty

Canada
Nissan Tiida
3/8/20

Pros: It was the cheapest option.

Cons: Finding the shuttle, waiting for the shuttle, the car itself.

United States of America (USA)
Nissan Wingroad 2007
3/5/20

Pros: It wasn't a new car but it was affordable and reliable and easy pick up and drop off with shuttle service to and from the airport.

Australia
Toyota RAV4
3/4/20

Pros: Everything went smoothly.

United Kingdom
Mazda Premacy
3/3/20

Pros: The Ease of the "Pick Up" and "Drop Off" Process along with the Friendliness of the Helpfull staff.

Australia
Nissan Tiida
3/3/20

Pros: It was affordable.

Cons: The quality of the car I purchased.

United States of America (USA)
Toyota Vitz
3/2/20

Pros: Price was reasonable

United States of America (USA)
Nissan Tiida
2/29/20

Pros: Cheapest car available

Cons: Picked up late at night. Had a hard time contacting the night agent. He gave us the wrong information about what to do with the car when going from the north to the South Island.

Luxembourg
Suzuki Swift
2/29/20

Cons: The car was very damaged, peeling paint, rotted rubber seals, broken door handle fixed with sellotape, dents etc. Nothing was provided upon car return to evidence return or checking. Company not on site.

United Kingdom
Toyota Vitz
2/24/20

Pros: Ease of pick up and good running car despite appearance of outside - very dented

Cons: Drop off inconvenient at Wellington out of hours

Canada
Toyota Vitz
2/22/20

Pros: Friendly staff

Cons: Ease of rental

Australia
Toyota Vitz
2/21/20

Pros: Supportive Team

Cons: Nothing at all

United Kingdom
Mazda Demio
2/21/20

Pros: Nothing,,, would recommend avoiding at all cost.

Cons: Staff didn’t seem to care and were just not friendly. Car provided was 13 years old and we had problems starting it most days. Scary experience. When I returned the staff were just not interested.

United Kingdom
Nissan Teana
2/19/20

Pros: The drop off facility and the staff at don’t work for Bargin Car rental

Cons: The pick up period and the time spent waiting and the poor communication

Australia
Toyota RAV4
2/19/20

Pros: Everything was as booked. Car was great.

Cons: Quiet a long wait for shuttle bus at both pick up and drop off. But had allowed extra time.

Australia
Toyota Prius
2/14/20

Pros: Convenient hybrid car

Australia
Nissan Teana
2/12/20

Pros: The friendliness of the young man at the drop off point near Wellington airport

Cons: it delivered a 16 year old car for us to drive for 18 days!! The car rattled, its brakes were squeaky, its shock absorbers needed replacing etc. Luckily it did not break down but there was an occasion on the last day when I felt that its brakes were about to die on us. The van used to transport us to the airport was very run down and looked like it was on its last legs as well.

Australia
Nissan Wingroad 2007
2/12/20

Pros: Good car , good price

Australia
Suzuki Swift
2/10/20

Pros: Radio couldn't tune into stations

Singapore
Toyota Prius
2/8/20

Pros: The car was 16 yrs old and run well

Cons: The car was not there for pick up. Had to wait over an hour and then it arrived dirty and was over 16 years old.

Australia
Toyota Highlander
2/8/20

Pros: Great and easy

Cons: Car was clean and nice to drive

Germany
Toyota Prius
2/8/20

Cons: The car was very old, stank very badly and all the buttons were in Japanese...

Australia
Nissan Wingroad 2007
2/7/20

Pros: Nothing!! Car wasn’t there when we arrived at depot, car spoke in Japanese, when tried to call no one answered any of the numbers we tried!!

Cons: As above

Australia
Toyota Estima 2001
1/29/20

Pros: prepared to exchange car after noises in the first car.

Cons: rates not clearly stated, car not clean.

Australia
Suzuki Swift
1/28/20

Pros: Friendly and Easy to deal with

Poland
Mazda Demio
1/25/20

Pros: no agents on the airport, only pick up point on long term parking. car was old, in bad shape. Staf decline to help when i had road problems.

Cons: no agents on the airport, only pick up point on long term parking. car was old, in bad shape. Staf decline to help when i had road problems.

New Zealand
Suzuki Swift
1/25/20

Pros: Communication by email is fast and clear

Cons: The agent at the pickup and drop off at the airport is not part of the company. The person cannot answer your questions. The documents they ask you to sign for the previous damage on the car is blanc same for the fuel level. The process of investigation for an accident is long.

Australia
Toyota Prius
1/16/20

Pros: Nothing, the pick up was difficult. The customer rep at the pick up was extremely rude and couldn’t care less. I have been overcharged and not credited with my deposit on the vehicles. I have yet to hear back from anyone at Discover/Bargain about this.

Cons: Customer services was rude and dismissive. When returning the vehicle I mentioned that I had not received the credit gains the contract for the deposit made in early Dec. the manger couldn’t have cared less and was not interested in helping me out. His attitude was “it’s not my problem” and did nothing. I have yet to hear back from either company on this issue and emailed customer service on the website and heard nothing back. These companies want nothing but your money and have no integrity.

Fiji
Toyota Camry 2007
1/15/20

Pros: what to say

Cons: not to my expectation as other providers

Australia
Toyota Vitz
1/13/20

Pros: Dropping off the car, there were no issues.

Cons: I was trying to contact someone from this company for 3 hours before I finally got in touch with someone that could help with my inquiry before picking up my car. A guy from another branch answered at one point and would not give me the number or help out at all. When I booked the car, I had asked for an automatic due to not being able to drive a manual - When I arrived it was a manual car which resulted me in having to wait for 2 hours for them to drop off another car.

Australia
Toyota Camry 2007
12/20/19

Pros: It was such an easy thing to organise

Japan
Toyota Vitz
12/17/19

Pros: Hassle free service.

Cons: Nothing really. Wasn’t too keen on air freshener smell.

Australia
Suzuki Swift
12/5/19

Pros: Easy, quick, cheap and efficient

Cons: I booked in a Getz and got a Tiida. Not really similar cars lol

Most Popular Car Rental Deals

Auckland Airport
Intermediate Elite
Toyota Camry or similar
Toyota Camry
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Bargain Rental Cars
$31.73 per day
The above prices are only approximate and were last updated at 2:17 AM on 12/4/24. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 1540.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Premium Location fee, Free modifications, State Tax.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

Maximum rental age is 80 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off. The deposit is taken at the start of the rental, to cover any additional charges incurred during the rental.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.


Additional drivers are allowed free of charge.
Delivery/collection service is not provided.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 180 minutes.

Pick-up & Drop-off
Mon:  06:00 - 22:00
Tue:  06:00 - 22:00
Wed:  06:00 - 22:00
Thu:  06:00 - 22:00
Fri:  06:00 - 22:00
Sat:  06:00 - 22:00
Sun:  06:00 - 22:00

Top Suppliers at Auckland Airport

Ezi Car Rental
Exceptional 9.2 / 166 reviews
+6492544397 / +640800545000
Ray Emery Drive, Auckland Airport, Auckland 2022, New Zealand
$50 - $144
Working hours
Mon:06:00-02:00
Tue:06:00-02:00
Wed:06:00-02:00
Thu:06:00-02:00
Fri:06:00-02:00
Sat:06:00-02:00
Sun:06:00-02:00
Ezu Car Rental
Exceptional 9.1 / 504 reviews
+64221825752
103 Westney Road, Mangere, Auckland
$38 - $39
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:08:00-18:00
Snap
Exceptional 9 / 413 reviews
+640800288699 / +6492752438
9 Manu Tapu Drive, Auckland Airport
$49 - $121
Working hours
Mon:06:00-22:00
Tue:06:00-22:00
Wed:06:00-22:00
Thu:06:00-22:00
Fri:06:00-22:00
Sat:06:00-22:00
Sun:06:00-22:00
Cross Country Rentals
Cross Country Rentals
Exceptional 9 / 39 reviews
+640800777994
36 Ascot Road Airport Oaks, Mangere, Auckland 2022
$55 - $210
Working hours
Mon:08:00-17:30
Tue:08:00-17:30
Wed:08:00-17:30
Thu:08:00-17:30
Fri:08:00-17:30
Sat:08:00-17:30
Sun:08:00-17:30
Mode Car Rentals
Very good 8.9 / 626 reviews
+64093733925
110 Montgomerie Road, Mangere, Auckland 2022
$52 - $83
Working hours
Mon:08:30-17:30
Tue:08:30-17:30
Wed:08:30-17:30
Thu:08:30-17:30
Fri:08:30-17:30
Sat:08:30-17:30
Sun:08:30-17:30
Mint Rentals
Very good 8.8 / 219 reviews
+6499308271
103 Westney Road, Māngere, Auckland 2022, New Zealand
$25 - $44
Working hours
Mon:08:00-16:59
Tue:08:00-16:59
Wed:08:00-16:59
Thu:08:00-16:59
Fri:08:00-16:59
Sat:08:00-16:59
Sun:08:00-16:59
Go Rentals
Very good 8.8 / 123 reviews
+6492575142 / +6492570992 / 0508246884 / +6499741598
3 Joseph Hammond Pl, Mangere, Auckland 2022
$51 - $75
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:08:00-17:00
SIXT
Very good 8.8 / 93 reviews
+6498694666
1 Manu Tapu Drive, 2022 Auckland
$60 - $154
Working hours
Mon:07:30-19:00
Tue:07:30-19:00
Wed:07:30-19:00
Thu:07:30-19:00
Fri:07:30-19:00
Sat:07:30-19:00
Sun:07:30-19:00
Thrifty
Thrifty
Very good 8.8 / 16 reviews
+64800737070
Auckland Airport, Andrew Mckee Avenue
$89 - $197
Working hours
Mon:00:00-02:0005:00-23:59
Tue:00:00-02:0005:00-23:59
Wed:00:00-02:0005:00-23:59
Thu:00:00-02:0005:00-23:59
Fri:00:00-02:0005:00-23:59
Sat:00:00-02:0005:00-23:59
Sun:00:00-02:0005:00-23:59
Yes Rentals
Very good 8.7 / 796 reviews
+6434202878 / / 0800237672 / +64274144712
120 Greenwood Road, Māngere, Auckland 2022, New Zealand
$69 - $264
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:08:00-18:00
yesaway
Very good 8.5 / 396 reviews
+64095800588 / +64276884888
110 Montgomerie Road, Mngere, Auckland 2022
$61 - $171
Working hours
Mon:09:30-17:59
Tue:09:30-17:59
Wed:09:30-17:59
Thu:09:30-17:59
Fri:09:30-17:59
Sat:09:30-17:59
Sun:09:30-17:59
Rentalcars247
Very good 8.5 / 349 reviews
+6492570992 / +6498693318
26 Airpark Drive
$29 - $149
Working hours
Mon:00:00-23:55
Tue:00:00-23:55
Wed:00:00-23:55
Thu:00:00-23:55
Fri:00:00-23:55
Sat:00:00-23:55
Sun:00:00-23:55
Hertz
Very good 8.5 / 149 reviews
+64092568692
Andrew McKee Avenue, Māngere, Auckland 2022
$91 - $200
Working hours
Mon:00:00-02:0005:00-23:59
Tue:00:00-02:0005:00-23:59
Wed:00:00-02:0005:00-23:59
Thu:00:00-02:0005:00-23:59
Fri:00:00-02:0005:00-23:59
Sat:00:00-02:0005:00-23:59
Sun:00:00-02:0005:00-23:59
Europcar
Very good 8.4 / 162 reviews
+64092750066
25a Laurence Stevens Drive, Auckland Airport, Auckland 2022, New Zealand
$181 - $335
Working hours
Mon:00:00-02:0006:00-23:59
Tue:00:00-02:0006:00-23:59
Wed:00:00-02:0006:00-23:59
Thu:00:00-02:0006:00-23:59
Fri:00:00-02:0006:00-23:59
Sat:00:00-02:0006:00-23:59
Sun:00:00-02:0006:00-23:59
Alamo
Very good 8.4 / 73 reviews
+6498703330
Fred Ladd Way, Ray Emery Drive, Auckland Airport, Auckland 2022, New Zealand
$89 - $97
Working hours
Mon:05:00-23:5900:00-01:30
Tue:00:00-01:3005:00-23:59
Wed:00:00-01:3005:00-23:59
Thu:00:00-01:3005:00-23:59
Fri:00:00-01:3005:00-23:59
Sat:00:00-01:3005:00-23:59
Sun:00:00-01:3005:00-23:59
Jucy
Very good 8.4 / 32 reviews
+6493744360 / 0800399736
9 Richard Pearse Drive, Māngere, Auckland 2022, New Zealand
$57 - $59
Working hours
Mon:08:30-16:00
Tue:08:30-16:00
Wed:08:30-16:00
Thu:08:30-16:00
Fri:08:30-16:00
Sat:08:30-16:00
Sun:08:30-16:00
Budget
Budget
Very good 8.4 / 14 reviews
6492568448
Andrew McKee Avenue, Māngere, Auckland 2022
$82 - $154
Working hours
Mon:00:00-01:3005:00-23:59
Tue:00:00-01:3005:00-23:59
Wed:00:00-01:3005:00-23:59
Thu:00:00-01:3005:00-23:59
Fri:00:00-01:3005:00-23:59
Sat:00:00-01:3005:00-23:59
Sun:00:00-01:3005:00-23:59
EV Hire
Very good 8.3 / 76 reviews
+6492171001
120 Greenwood Road, Mangere, Auckland, 2022
$107
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:08:00-18:00
Ace Rental Cars
Ace Rental Cars
Very good 8.3 / 4 reviews
0800502277
26 Verissimo Drive, Mangere
$83 - $184
Working hours
Mon:08:00-16:30
Tue:08:00-16:30
Wed:08:00-16:30