Auckland Airport (AKL), Auckland, New Zealand
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Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Mint Rentals at Auckland Airport

2022, 55 Richard Pearse Dr, Mangere, Auckland
0064 99 308 271
Pick-up instructions
Mint Rentals provide a free shuttle service on-demand from the Airport or Airport Accommodation. When the renter is ready to be collected please call toll free on 0800 84 24 24 or 0064 99 308 271. It is possible to dial 10 on free phones at the i-Site information stand in the terminal.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car
Australia
Nissan Wingroad 2009
February 23, 2020

Pros: Lovely guys! Very cheap prices.

Cons: The car had clearly been in an accident on the front bumper and I was told it was the previous customer. It was dirty & beaten up on the outside. Hadn’t been vacuumed inside but the worst part was the front/rear windows were dirty inside. The Nissan Tiida isn’t suitable for mountainous New Zealand roads. It can’t Even overtake Trucks—the 3spd gearbox spends a lot of time on mountains not knowing whether it should be in 2nd or 3rd. To be fair you get what you pay for and they were VERY cheap.
New Zealand
Toyota Corolla 5d
February 20, 2020

Pros: Really easy to deal with

Cons: Nothing
New Zealand
Toyota Vitz
February 18, 2020

Pros: Friendly staff, easy to deal with. Shuttle service to and from the Auckland airport.

Cons: It was over an hour to get picked up to collect car but turned out well.
New Zealand
Nissan Tiida 2009
February 18, 2020

Pros: Pickup and drop off at airport very good. All staff and and drivers we dealt with were very efficient gave us excellent customer service.

Cons: Just had a slight problem with the aircon on our car, however I worked it out that by turning it off for a bit and back on it got us up to Whangarei and back quiet comfortably. We did have hot days up there. So the air- conditioner needs to be attended too.
South Africa
Nissan Wingroad 2009
February 15, 2020

Pros: Great service and communication

Cons: Nothing

Australia
Toyota Corolla 5d
February 12, 2020

Pros: Very impressed with the car

Cons: Perhaps mention the possibility of after hours charges
United Kingdom
Toyota RAV4 4WD
February 7, 2020

Pros: good reps

Cons: not on site could do with slightly better directions on how to get to rental site
Australia
Nissan Tiida 2009
November 16, 2019

Pros: Easy going and calm process. Made my trip even more better especially with 3 little ones. Our lady was amazing and helped a lot and would so highly recommend and rebook with them again

Cons: Nothing to fault

Australia
Toyota Vitz
September 4, 2019

Pros: Polite and efficient service by staff

Cons: Smoker had used car previously and it smelt
United States of America (USA)
Nissan Tiida 2009
September 3, 2019

Pros: The car was great, working with the company was easy

Cons: Trying to pick up and drop off the car required a lot of maneuvering via shuttle and long walks, and their hours meant we spent a lot of time waiting for them.
Australia
Nissan Wingroad 2009
July 30, 2019

Cons: Car was old not fuel efficient like the ad had portrayed
United States of America (USA)
Toyota Estima 2007
July 24, 2019

Pros: Friendly, easy to drop off after hours. After ours shuttle pick up was excellent

Malaysia
Nissan Tiida 2009
July 10, 2019

Pros: Fast service

Cons: Expensive for the fuel

United States of America (USA)
Nissan Tiida 2009
June 28, 2019

Pros: Yes, very amicable and easy
United States of America (USA)
Toyota Corolla 5d
June 24, 2019

Pros: Friendly and helpful people

Cons: nothing stuck out to be bad to us
New Zealand
Toyota Estima 2007
June 17, 2019

Pros: Help full

Cons: Drop off outside business hours

United Kingdom
Nissan Tiida 2009
May 26, 2019

Pros: Lower price than competitors

Cons: Vehicle was old with many scratches etc. Pickup is offsite but shuttle arrived quickly to collect us from airport.
New Zealand
Nissan Tiida 2009
April 23, 2019

Pros: Thoroughly professional for a bargain basement price. Looking for the cheapest rental online, the two at the very bottom had very questionable reviews. Mint's reviews were great and they lived up to them.

Cons: It's a significant distance from the airport.
United States of America (USA)
Toyota Vitz
March 29, 2019

Pros: I don’t have any concerns about the services by the agent. I only have issues with the car itself that I was provided with. During my rental period, the car wasn’t in its best shape and some of the plastic parts underneath the car got loose and made things more worrisome for me. The windows inside the car were dirty/“foggy” and had to be wiped clean. Otherwise the rentalwas good and very affordable.

Japan
Toyota Vitz
March 20, 2019

Pros: friendly and efficient process.

Cons: Service was good, the car was a bit noisy sometimes before warming up, but it did the job at a very good price.
Australia
Nissan Tiida 2009
March 14, 2019

Pros: Courteous if not embarrassed by the car she gave us

Cons: We spent the entire trip worrying if we would be blamed for the state of the car.
Australia
Hyundai iMax
March 6, 2019

Pros: Price and van was very roomy

Cons: Van was not in very good road worthy condition. Internal rear lights were not working 3 x headrests missing Baby seat that we asked for looked like it came from the dump. Filthy. Brakes and rotors burnt out while we were travelling. Lost 6 hours of holiday time while waiting for repair on van in Hastings. Remote for van was playing up. Wouldn’t unlock and when I would manually unlock van the alarm would sometimes go off. So overall wasn’t that great experience with mint car rentals!!

United States of America (USA)
Nissan Tiida 2009
March 4, 2019

Pros: I would never rent with them again and I’ll make sure friends and family do the same.

Cons: The car was a total piece of junk and I feel like I could of borrow a car that would of been in better shape!
United Kingdom
Nissan Tiida 2009
March 3, 2019

Pros: Easy to drop off

Cons: Closes at 5pm

United States of America (USA)
Nissan Tiida 2009
February 28, 2019

Pros: 1st car provided, the air conditioner was running on and off, I requested to change another vehicle and the agent make the arrangement promptly.

Cons: Extra charge for early drop off
United States of America (USA)
Toyota Corolla 5d
February 23, 2019

Pros: Same person picked us up, did paper work, and later received car and took us back to airport. Easy, efficient, stress-free. Process was as simple as possible. Very reasonable charges.

Cons: Hmmm- we had to drive ourselves and buy our own gas...can't think what more Mint could do.

United Kingdom
Toyota Corolla 5d
February 19, 2019

Pros: Mint were fantastic, a good efficient service from all the staff I dealt with. The car was in very good condition and perfect for what I needed.

New Zealand
Nissan Tiida 2009
February 17, 2019

Cons: Car smelled really smoky

United States of America (USA)
Nissan Tiida 2009
February 1, 2019

Pros: The person on the phone was friendly.

Cons: Car smelled like mildew and was old and dirty. After-hours pick-up staff were rude and unhelpful.
United States of America (USA)
Toyota Corolla 5d
January 14, 2019

Pros: Car type and upkeep of the vehicle was good.

Cons: The after hour drop off was not very convenient. Mint Rentals did not provide free after hour shuttle to the airport. The after hours shuttle service folks gave us a receipt of NZ$25 as that is what they charge, but Mint Rentals charged us NZ$30 for the shuttle, which is not very professional.
Australia
Nissan Tiida 2009
December 22, 2018

Cons: Unfortunately all the radio interface was in Japanese so impossible to use when you don't speak or know how to read the language.
Netherlands
Nissan Tiida 2009
December 21, 2018

Pros: Kind and good operator and staff. The cars are older, but they work and are cheap. The hiring and returning went easily and fast, which was very nice.

United States of America (USA)
Nissan Tiida 2009
December 21, 2018

Pros: The free shuttle service to and from.

Cons: Shuttle driver bringing me to the office did not help to remove bags from back of shuttle.

France
Nissan Tiida 2009
December 12, 2018

Pros: Its efficiency comined to the low cost
Australia
Toyota Estima 2007
December 6, 2018

Pros: Dropped back to the airport in the same car! So we didn’t need to transfer kids and luggage

Cons: Car smelt sooo bad!!! driving in a urinal!!! And it was an old piece of junk really!! Time to up grade your vehicles mint
United Kingdom
Toyota Passo
December 5, 2018

Pros: Lovely helpful people

Cons: Airport pickup not very efficient
United States of America (USA)
Nissan Tiida 2009
December 4, 2018

Pros: The staff was friendly, got me into my rental quickly, provided information about the area.

Cons: The provided car wasn't in great condition. Sometimes the passenger car door would not lock. The key didn't open the trunk. The steering wheel shook violently when braking at speed. The engine made squealing noises. It also for it's size of vehicle didn't get very good gas mileage.

Australia
Nissan Tiida 2009
November 26, 2018

Pros: They were friendly and efficient
Hong Kong
Nissan Tiida 2009
August 28, 2018

Pros: The staff were excellent

Cons: The cars are quite old which I actually didn't mind, but some people might.
United States of America (USA)
Nissan Tiida 2009
July 23, 2018

Pros: The manager was amazing. I had a driver hit the car during my rental period and Anthony was a calm and reassuring professional in the midst of all that and helpful in the initial stages of working on the insurance claim I needed to make.

Australia
Nissan Tiida 2009
July 1, 2018

Pros: Friendly and good vale

Cons: Trying to find office when returning car. Suggested map be slightly larger so street names easier to read.
Germany
Nissan Tiida 2009
June 15, 2018

Pros: Friendly, helpful and uncomplicated
United States of America (USA)
Nissan Tiida 2009
May 14, 2018

Pros: Great prices, nice people, easy process
Australia
Nissan Tiida 2009
May 3, 2018

Pros: Got what I wanted

United Kingdom
Nissan Tiida 2009
May 1, 2018

Pros: Friendly chap to assist with the hire. No unnecessary hidden extras, as with the major car hire companies. Basic is best!! No confusion then...
United States of America (USA)
Nissan Tiida 2009
April 7, 2018

Pros: Super friendly people, fast in and out and shuttle came for us right when we called. We got a great deal on an upgrade to a very new well equipped car. Will definitely rent from them again.

Cons: Everything was great.

Australia
Nissan Tiida 2009
February 11, 2018

Pros: Efficient, helpful, courteous.

Cons: Not so much about the Mint Rental service as such, but for what it's worth I had a 6:30am international departure and needed to drop the car off at 4:30am. Left it outside the gate, keys in the letterbox, no problem; but took ages to get a taxi and it cost $25 (driver said it was the standard local-area fee)
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Auckland Airport (AKL), Auckland, New Zealand

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Driver's country of residence is United States of America (USA) and age is 30-65

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