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Hertz at Auckland Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Nothing special, normal car rental service. Didnt care and was only interested in standing behind the counter
Cons: We paid for the full insurance up front only to find out we had to pay for any damage and claim on Discover cars later. It was very upsetting to hear this at the start of our holiday. We insisted someone come out and inspect the car after hearing this and the stuff wouldn't come out to inspect the car with us and didn't care about our concerns. We wont be hiring from them again
Pros: Didn't experience any problems, seamless.
Cons: Nothing
Pros: Nothing there was none
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Rental Conditions
Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.
A young driver fee applies to drivers under the age of 21.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
For driver licenses from countries not party to the Geneva / Vienna Convention on Road Traffic (e.g., China), an official translation of the license in the following language(s): English, together with the original license, must be presented.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the vehicle.
It is possible to leave the deposit only with following methods: Eurocard, Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card.
Only cards issued in the main driver's name are accepted.
When paying with cash, a debit/credit card issued on the main driver's name is required for security purposes.
Cheques, Diners, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Details are available from the car rental company's reservation office.
Prices for extras are shown on the booking page.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
Pick-up & Drop-off
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