Car Rental – Search, Compare, and Save up to 70%!
Alamo at Auckland Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: As above, but my main reason for trying Alamo was they had competitive pricing.
Pros: Nothing, poor service, very rude ladies at the check in counter, they were totally unprofessional. The car was dirty, food and wrappings were left inside.
Cons: The two Samoan ladies were rude and unfriendly, they couldnt have cared less whether we or other customers were there or not. They talked rudely about us right in front of us, they kept talking to each other by having private conversations, giggling, laughing and ignoring us and other customers. We organised the car to be picked up at 11am, the car wasnt ready, we were told we would have to wait another 45 minutes which we had already waited. When we eventually got to the car, it was dirty.
Pros: Vehicle condition and type of the vehicle very good.
Cons: Hidden charges, like additional driver $25 NZD, Location Fee $46 Nzd and Registration fee $15,50. No transparency of the real cost.
Pros: During my 16 hour flight Alamo decided to cancel my car without reason. The number they gave in the email did not get answered. Desk at airport had no info and was closed when others were open.
Cons: Complete lack of customer care. Cancelling a hire car without reason is very unprofessional. I was attending a funeral and nobody was there to help. Still they have not got back to me to explain.
Pros: Everything went so smoothly,staff great.
Most Popular Car Rental Deals
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Minimum rental age is 25 years for car group Economy, Compact, Intermediate.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express, Diners.
Cash, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Additional drivers must be present when picking up the vehicle.