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Jucy at Auckland Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Jucy in the past have been pretty reliable and cars while cheaper not too bad. Price is the biggest factor
Cons: Sllllooooooowwww. This time it took over an hour to wait for the car. When your starting a holiday that' snot ideal. Staff were just not invested in the customers. Car was not really clean and was pretty battered.
Pros: THE STAFF WERE GOOD
Cons: MY FLIGHT WAS AFTER 7.30PM HAD TO RETURN THE CAR BY 3.45PM IF I WANTED A DROP OFF AT THE AIRPORT. SO I HAD TO MAKE MY OWN ARRANGEMENTS AND I WAS PROBABLY CHARGED INDIRECTLY AN AIRPORT DROPOFF FEE.
Cons: I did not have to argue with Jucy representative on age and condition of car as we were late to get to car ferry destination. Still waiting on Deposit to be returned.
Pros: Efficient and pleasant
Pros: Overall good.
Cons: Opening hours of office near Auckland airport are quite limited. Our plane was delayed which meant we couldnt get the shuttle service from the airport.
Pros: Very little.Nobody available when dropping off.
Cons: Only one outlet on the north island of NZ. We had to physically tape the rear panel of the car onto the car to prevent it falling off. Rediculous.
Pros: Car was easy to use and the process of picking it up as hassle free.
Cons: The only downfall is that the window wipers were worn out so when it rained it wouldn't clear the window just smudge it
Cons: The worn out wiper blades!
Pros: Great price, good hassle free customer service. No issues.
Cons: Very friendly staff.
Pros: Quick pick up and drop off.
Cons: Car had what appeared to be well worn Shock Abbsorbers. Was a worry the whole time. Agent appeared to rush the hand over.
Pros: Service & Staff
Pros: Very efficient and very friendly.
Pros: Not a lot
Cons: Took too long for pick up, sign up when we were on a tight deadline. They didn't go through the drop off procedure. A full refund promise on a wrong booking was not a refund at all but a future voucher and they charged me more money (now refunded)
Pros: friendly staff
Cons: all good
Pros: Turned up after long haul flight after loosing reading glasses and the staff went over and above to help me and get me on my way - exceptional
Cons: Absolutely nothing
Pros: Very friendly staff. Convenience was our priority as my husband is stuck overseas and I’m in Auckland. In our situation, we had to use my husband’s card from overseas- not many car rental companies allow for this which makes it difficult. Thank you so much for this part of your wonderful service. I commend Jucy for being so accommodating to the needs of their customers.
Cons: There were not so good looking scratches on the car I had
Pros: Airport pick up. Free after hours drop off was easy.
Cons: Shuttle service to airport finished at 3.45pm