Auckland Airport (AKL), Auckland, New Zealand
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Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Jucy at Auckland Airport

9 Richard Pearse Drive, Mangere, Auckland, 2022
0064 9 374 4360 / 0800 399 736 (toll free)
Pick-up instructions
Our free JUCY shuttle can collect customers from either the domestic or international terminal. The shuttle runs on demand and customers can call JUCY on 0800 399 736 or +64 9 374 4360 to request the shuttle. The first shuttle departs the branch at 8:30am. The last shuttle departs the branch at 3:45pm • On arrival, customers can call JUCY on 0800 399 736 or +64 9 374 4360 to request the shuttle. The shuttle meeting points: • International Terminal: By door 11. To get there, proceed to the International Arrivals area, exit at the doors to the right of McDonald’s, and wait outside. • Domestic Terminal: Off- Airport Pick Up Area. To get there, exit the terminal out of door 9 and proceed across the pedestrian crossing to the furthest pick-up lane.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up. After customers have returned their vehicle to the JUCY branch, they can catch the free JUCY shuttle to Auckland international or domestic terminal. We recommend customers return vehicles at least 45 minutes before they need to be at the airport. The last shuttle departs our branch at 3:45pm. After hours DROP OFFS Only cars can be returned after hours. 1. The customer can park the vehicle on the street (Rennie Dr) near our JUCY branch location. 2. They can return the keys into the Key Drop Box located on the gate post. 3. The vehicle must be returned clean and tidy as per the terms and conditions. 4. Please ensure: • Vehicle is refueled • All electrical items are turned off • All windows and sunroof are closed • All rubbish has been removed • Doors are closed and locked
Business hours
Mon:08:30-16:00
Tue:08:30-16:00
Wed:08:30-16:00
Thu:08:30-16:00
Fri:08:30-16:00
Sat:08:30-16:00
Sun:08:30-16:00
Holidays (Office closed)
December 25
December 25
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

Australia
Suzuki Swift
May 6, 2023

Pros: Jucy in the past have been pretty reliable and cars while cheaper not too bad. Price is the biggest factor

Cons: Sllllooooooowwww. This time it took over an hour to wait for the car. When your starting a holiday that' snot ideal. Staff were just not invested in the customers. Car was not really clean and was pretty battered.
New Zealand
Suzuki Swift
April 13, 2023

Pros: THE STAFF WERE GOOD

Cons: MY FLIGHT WAS AFTER 7.30PM HAD TO RETURN THE CAR BY 3.45PM IF I WANTED A DROP OFF AT THE AIRPORT. SO I HAD TO MAKE MY OWN ARRANGEMENTS AND I WAS PROBABLY CHARGED INDIRECTLY AN AIRPORT DROPOFF FEE.
Australia
Toyota Estima
March 7, 2023

Cons: I did not have to argue with Jucy representative on age and condition of car as we were late to get to car ferry destination. Still waiting on Deposit to be returned.
Canada
Suzuki Swift
February 27, 2023

Pros: Efficient and pleasant
Australia
Suzuki Swift
January 15, 2023

Pros: Overall good.

Cons: Opening hours of office near Auckland airport are quite limited. Our plane was delayed which meant we couldnt get the shuttle service from the airport.
Australia
Toyota Estima
January 10, 2023

Pros: Very little.Nobody available when dropping off.

Cons: Only one outlet on the north island of NZ. We had to physically tape the rear panel of the car onto the car to prevent it falling off. Rediculous.
United Kingdom
Suzuki Swift
November 7, 2022

Pros: Car was easy to use and the process of picking it up as hassle free.

Cons: The only downfall is that the window wipers were worn out so when it rained it wouldn't clear the window just smudge it
New Zealand
Suzuki Swift
September 27, 2022

Cons: The worn out wiper blades!
New Zealand
Suzuki Swift
September 14, 2022

Pros: Great price, good hassle free customer service. No issues.

Cons: Very friendly staff.
Australia
Suzuki Swift
September 14, 2022

Pros: Quick pick up and drop off.

Cons: Car had what appeared to be well worn Shock Abbsorbers. Was a worry the whole time. Agent appeared to rush the hand over.
New Zealand
Suzuki Swift
September 6, 2022

Pros: Service & Staff
Australia
Suzuki Swift
September 3, 2022

Pros: Very efficient and very friendly.

Cons: N/A
New Zealand
Suzuki Swift
June 15, 2022

Pros: Not a lot

Cons: Took too long for pick up, sign up when we were on a tight deadline. They didn't go through the drop off procedure. A full refund promise on a wrong booking was not a refund at all but a future voucher and they charged me more money (now refunded)
New Zealand
Suzuki Swift
April 27, 2022

Pros: friendly staff

Cons: all good
United Kingdom
Suzuki Swift
April 4, 2022

Pros: Turned up after long haul flight after loosing reading glasses and the staff went over and above to help me and get me on my way - exceptional

Cons: Absolutely nothing
New Zealand
Suzuki Swift
March 19, 2022

Pros: Very friendly staff. Convenience was our priority as my husband is stuck overseas and I’m in Auckland. In our situation, we had to use my husband’s card from overseas- not many car rental companies allow for this which makes it difficult. Thank you so much for this part of your wonderful service. I commend Jucy for being so accommodating to the needs of their customers.

Cons: There were not so good looking scratches on the car I had
New Zealand
Suzuki Swift
February 26, 2022

Pros: Airport pick up. Free after hours drop off was easy.

Cons: Shuttle service to airport finished at 3.45pm
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Auckland Airport (AKL), Auckland, New Zealand

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Driver's country of residence is United States of America (USA) and age is 30-65

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Sun:09:00-16:00
  1. Car Rental
  2. Car Rental New Zealand
  3. Car Rental Auckland
  4. Car Rental Auckland Airport
  5. Jucy
 
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