Auckland Airport (AKL), Auckland, New Zealand
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Driver's country of residence is United States of America (USA) and age is 30-65
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Autounion at Auckland Airport

181 Montgomerie road mangere Auckland , New Zealand.
0064 99 490 944 / 0800 22 776 468
Pick-up instructions
Please call 0064 99 490 944 once you have reached the arrivals area at the Auckland airport. Our representative will come pick you up.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:08:00-17:00
Period outside of business hours
Mon:17:01-07:59
Tue:17:01-07:59
Wed:17:01-07:59
Thu:17:01-07:59
Fri:17:01-07:59
Sat:17:01-07:59
Sun:17:01-07:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

South Korea
Mazda Demio
May 24, 2023

Pros: friendly service, quick response

United Kingdom
Nissan March
May 12, 2023

Pros: nothing

Cons: did not turn up

Australia
Toyota Aqua Hybrid
May 12, 2023

Pros: Best part was drop off. So smooth and quick.

Cons: Picking up the car, not much details on how to use the car and representative could of been more interactive.

New Zealand
Mazda Demio
May 3, 2023

Pros: I really appreciated the airport pick up and drop off.

Cons: We liked everything.

Australia
Mazda Demio
April 30, 2023

Pros: Hub cap missing but not the end of the world.

United Kingdom
Toyota Prius Hybrid
April 23, 2023

Pros: pick up and drop off at airport

Cons: long wait for pick up from airport

Australia
Mazda Demio
April 18, 2023

Pros: Very efficient. I appreciated the minimal time spent getting to and from the airport.

Cons: I didn't appreciate being asked to give more money for insurance cover when I had already paid for full insurance cover. Not appropriate, Autounion.

New Zealand
Toyota Aqua
April 14, 2023

Pros: Good clean car.

Cons: Experience at extention of the use of car.

Australia
Toyota Aqua
April 11, 2023

Cons: Not much had to wait twenty minutes for service.

Australia
Toyota Aqua Hybrid
April 10, 2023

Pros: The service was terrible from the very beginning. They never mentioned in email correspondence they work till 5pm. They offered to phone them on arrival, nobody picked up. We tried to find out at the information desk. There was another couple who had been waiting for autounion staff since 5pm. They just ignore after hours clients. Though they knew about our arrival time and the flight number. We spent running back and forth 2 hours in the Auckland airport.

Cons: We had to hire a taxi for 140$ not to lose a hotel booking. The holiday in NZ was nearly destroyed by autounion.

Australia
Toyota Aqua Hybrid
April 7, 2023

Pros: Good little fuel efficient car, went well

Cons: No after hours pickup meant I had to stay in hotel for next day pickup due to flight being delayed

United States of America (USA)
Nissan March
April 6, 2023

Pros: the whole rental process was super easy and smooth. thank you

Australia
Toyota Aqua Hybrid
April 3, 2023

Pros: Friendly staff

New Zealand
Toyota Aqua Hybrid
April 3, 2023

Cons: Don't chat to me about Maori being our language because our spoken language is English. I don't care for te reo.

New Zealand
Toyota Aqua Hybrid
March 31, 2023

Pros: Car was good value, and the staff were friendly.

Cons: They didn't provide a vehicle checklist when I picked up the car (noting any existing damage) and they didn't check it when I returned. Made me nervous that they might try and claim we'd damaged the vehicle and we'd have no proof. That didn't eventuate though so was ok in the end.

Taiwan
Toyota Aqua Hybrid
March 30, 2023

Pros: staff is friendly and explain clearly

Australia
Toyota Aqua Hybrid
March 26, 2023

Pros: Got a car that done the job

Cons: Don’t like middle men, and paying extra

Fiji
Mazda Demio
March 26, 2023

Pros: The extra service available for car drop off and shuttle service to the airport was inconvenient - no urgency and no polite service. Very rude. Also they dropped us off at shuttle pick up area but fellow passenger - single elderly lady had heavy bags surely they could have just dropped us off in loading zone area so she could have wheeled her bags off to check in counter.

United Kingdom
Toyota Aqua Hybrid
March 25, 2023

Pros: It was very efficient and friendly

Cons: The car was tired to say the least, engine fault occurred shortly after driving away, it didn't stop the car working but was concerning all the same

New Zealand
Toyota Aqua Hybrid
March 22, 2023

Pros: Prompt, Efficient, honest & gave good information

Cons: N/A

New Zealand
Toyota Aqua Hybrid
March 20, 2023

Pros: Great customer service

Cons: Xtra prices when you arrive and unaware.

Australia
Toyota Aqua Hybrid
March 18, 2023

Pros: Friendly and helpful

Cons: Nil

Australia
Nissan March
March 13, 2023

Pros: Not much at all. My suitcase was driven back to the airport while I was in the office signing papers. The driver only had 3 passengers. It was left unattended and taken to lost property at the airport. I had to drive back the next day 2 hours to pick it up.

Cons: The insurance was a rip off and I was told the Discover Cars take the $3000 in most cases even if little damage. I then thought I had better take Rental Union Insurance. He sent me a template of claiming it back from Discover Cars fully knowing I would not get a refund. The car had a rattle in the wheel, like something in the hubcap. Car obviously wasnt checked properly before renting it out. Radio wasn’t good at all. Very basic car but expensive.

New Zealand
Toyota Aqua Hybrid
March 13, 2023

Pros: was given a faulty car with half tank of fuel, windows didnt go down

Cons: took over an hour to be picked up, then advised not enough cars for all, given a fault car

New Zealand
Toyota Aqua Hybrid
March 12, 2023

Pros: We liked the car we had. (hybrid)

Cons: A longer delay than expected being picked up from airport. The issue with the insurance and paying more than we should have for the cover. (3.9% card fee very high too)

Canada
Toyota Aqua Hybrid
March 11, 2023

Pros: Easy booking and good pricing.

Cons: Pickup was a slow process.

Australia
Toyota Aqua Hybrid
March 11, 2023

Pros: Staff were friendly and helpful. The car drove very well and the Toyota hybrid I hired was extremely fuel efficient.

Cons: Having to find the way to the shuttle pick up area at Auckland airport and then having to phone the company to be picked up and transported to the depot. This was confusing for me as I was under the impression that the rental office was at the airport. I had to ask several people where the pick area up was, as it wasn't clearly sign posted at the airport. A little map could have been provided along with the documentation.

United Kingdom
Toyota Aqua Hybrid
March 9, 2023

Pros: Very easy to arrange pick up at the office, and arrange for out of hours return. Fuel economy extremely good.

Cons: Car was showing it's age, and there had been a repair to a door mirror that was not obvious when I checked the vehicle at the office, but a lump of the cover had fallen off by the time we arrived in Tauranga. However, glad to say that after contacting the office and accounts, the damage was agreed not to have been caused by myself.

Australia
Toyota Aqua Hybrid
March 8, 2023

Pros: The person behind the desk was apologetic

Cons: Poor communication Car seats were covered in mould. Car was dirty and very scratched Very stressful to add on top of a travel day

France
Mazda Demio
March 8, 2023

Pros: You didn't ask for an international driving licence or a traduction

Cons: Workers seemed very stressed

New Zealand
Toyota Aqua Hybrid
March 7, 2023

Pros: Was simple and straight forward online

Cons: Had a wait on pick up of car

Australia
Toyota Aqua Hybrid
March 5, 2023

Pros: Car was amazing fuel efficient and clean

Cons: We picked up car two hours later than planned as we were not picked up at airport on time but still had to return at the time we ordered pick up which turned out to be very tight but we made it staff very nice and happy

Australia
Toyota Aqua Hybrid
March 5, 2023

Pros: Good service, economical hybrid at great price. Friendly staff.

Australia
Toyota Aqua Hybrid
March 3, 2023

Pros: Staff were friendly and efficient

Australia
Toyota Aqua Hybrid
March 2, 2023

Pros: Great sevice

New Zealand
Toyota Aqua Hybrid
February 28, 2023

Cons: I called Autounion at 5pm, as soon as I got off the plane. They told me they closed at 5pm and couldn't wait for me, despite my booking saying 5pm (I originally booked for 5.30pm so unsure where this got changed, or why the booking was able to proceed in the first place). The team at Autounion were completely unhelpful and weren't willing to wait or find a solution, despite me also having a tired 1 year old strapped to my chest. All in all really disappointed

Canada
Toyota Aqua Hybrid
February 28, 2023

Pros: Clean, fuel efficient car.

Cons: It was difficult to contact them, they attempted to upsell my insurance, and there was a 4% credit card charge I wasn't made aware of until I was there.

Australia
Toyota Aqua Hybrid
February 26, 2023

Pros: Car was good. Drop off and trip back to the airport was good.

Cons: Pick up from airport was a bit lengthy, as was the paperwork for the car. Cost of hire was way more than I am used to paying.

Belgium
Toyota Aqua Hybrid
February 19, 2023

Pros: supernice and friendly personnel

Canada
Nissan March
February 16, 2023

Pros: Pickup and drop off the car was easy and fast

Cons: Nothing

Canada
Toyota Aqua Hybrid
February 13, 2023

Pros: The 2 people that helped me at AutoUnion were great.

United Kingdom
Toyota Aqua Hybrid
February 5, 2023

Pros: Friendly, great communication on telephone when we landed. Helpful with baggage. The same when we returned the car - process was smooth and we were back at the airport for our return flight far quicker than we anticipated

Cons: Car park surface was a bit potholed, making wheeling of suitcases a bit different but this is a very minor issue!

Australia
Toyota Aqua Hybrid
February 3, 2023

Pros: Got the car eventually. Was a surprisingly good little car!

Cons: As we were victims of the Auckland floods, our new flight was at 9.20am so we had to be at the aearly. As AutoUnion hours are 8-5, we had to pay $60 to return our car to another address at 5am. Car manual was in mandarin and no English version a available. Bit slap dash, did not instill confidence.

New Zealand
Toyota Aqua Hybrid
February 1, 2023

Pros: The pickup and drop off process was easy, the car was exactly like they said it would be.

Cons: The car didn't have a manual in English which was tricky when we were trying to install our carseat. And like I said the extra charge for an after-5pm arrival.

New Zealand
Toyota Aqua Hybrid
February 1, 2023

Pros: Friendly.

Cons: a 3k bond is an interesting process, rather than keeping a card on file.

Australia
Toyota Aqua Hybrid
February 1, 2023

Pros: As I didn't rent in the end I couldn't truthfully answer the above questions but I am sure everything would be a 10

United States of America (USA)
Toyota Land Cruiser Prado
January 31, 2023

Pros: Confusing, cancellation without informing me. New booking at different location caused us to run around for over 2 hours. Charged us for a higher price car when we eventually got the original vehicle. Vehicle was extremely low on oil.

Cons: Confusing service. The vehicle was fine once we got the oil added.

New Zealand
Toyota Aqua Hybrid
January 31, 2023

Pros: Nothing

Cons: It was actually the worst ever!

Australia
Toyota Aqua Hybrid
January 29, 2023

Pros: The staffs are friendly. But I feel there are a few rules not on the paper before. e.g. return the car should be 4pm, otherwise no one will send you to airport. However the office closed time is 5, etc.

Australia
Toyota Aqua Hybrid
January 25, 2023

Pros: Good service

Cons: Nil

United States of America (USA)
Toyota Aqua Hybrid
January 22, 2023

Pros: Great people and good humor

Cons: No dancing girls.

New Zealand
Mazda Demio
January 15, 2023

Pros: Easy to deal with. We purchased our insurance through AutoUnion. So thankful that we did as our car was broken into. Our friends took out insurance with discover cars and had to pay the 3k excess. They’ll get their money back but it will take time. Car was great and super economical.

Cons: The first car we got into didn’t start. The second car we got into had bald tires. The final one had a ding in side of it.

Singapore
Nissan Serena
January 14, 2023

Cons: Meet & Greet processes can be improved

Singapore
Mazda Demio
January 14, 2023

Cons: Meet & Greet processes can be improved

Australia
Mazda Demio
January 13, 2023

Pros: Got flat battery and functioning challenges which then required battery replacement … huge waste of my holiday time, inconvenience and activities wrecker

United States of America (USA)
Toyota Aqua Hybrid
January 13, 2023

Cons: No sense of urgency. Very poor shuttle service.

Australia
Nissan March
January 11, 2023

Pros: Nice car

Cons: Money making practice, need to stick to booking price

Australia
Toyota Land Cruiser Prado
January 9, 2023

Pros: -1 to be honest . Wanted $5000 dep for insurance because it was a land cruiser!!! It was a 2010 Land cruiser prado with 130,000km on the clock, car was keyed on both sides, no spare tyre, internal lights didn’t work, it was all in Japanese and fog lights didn’t work !! Worst experience ever!!!

Cons: None !!

Australia
Toyota Aqua Hybrid
January 9, 2023

Pros: nothing

Cons: all the above

Australia
Nissan March
January 9, 2023

Pros: Tyre ! . The tyre was literally bald and no tread at all ,I had a kid and i was scared whether the tyre will explode and the tyre already reached the tyre change indicator, it was scary apart from that the car was excelled to drive and it was in good condition.

Cons: Discover cars should't allow to book the car if the business hours are between 9am to 5pm.And even if it does allow ,the rental car should provide a pick up after business hours.And its a big issue i faced when I landed as the rental office was closed and nobody was there to pick up .So i had to spend another $100 dollar to book taxi to my hotel and back to rental office the next day ,its an unnecessary expense. you should highlight somewhere in the portal about we can pick up only next day.

Australia
Nissan March
January 7, 2023

Cons: Excessive and hidden credit card charges with no other payment options.

Australia
Nissan March
January 6, 2023

Pros: Friendly staff and petrol economic. Easy to drive and comfortable.

Cons: Car wasn't very clean inside when we picked it up. Outside cleanliness was good except tires. Prices in general are extremely high due to demands.

United Kingdom
Toyota Aqua Hybrid
January 5, 2023

Pros: Dangerous should not have been rented to us due to bald tyre wires coming out this was on the inside wall of tyre not visible at time of collection.. abviously not checked by auto union before renting it to us we had tyre replaced at our own cost and awaiting refund we were given an apology but nothing else we are a seasoned traveler and rented cars all round the world and never experienced anything like this luckily didn’t kill our self or anyone else it ruined our trip and first time to NZ .

Singapore
Toyota Aqua
January 4, 2023

Pros: Staff members are friendly.

Cons: The rental car has high mileages.

Australia
Toyota Prius Hybrid
January 4, 2023

Pros: We did not realise the car in a 2013 model with a few warning signs including engine failure all the way, contact Autounion they assumed us it was ok, as we drove out of Auckland already it was very scary

Belgium
Toyota Aqua Hybrid
January 3, 2023

Pros: Nothing special to comment on.

Cons: Very slow and really not matching the price paid.

New Zealand
Toyota Aqua Hybrid
January 2, 2023

Pros: Not alot

Cons: When discussing condition of the car on pock up, we're advised to take photos and that was about it. When advising the concerns When dropping the vehicle back, the service person walked away.

United Kingdom
Mazda Demio
January 1, 2023

Pros: Shuttle to and from the airport and value for money

United States of America (USA)
Toyota Aqua Hybrid
December 28, 2022

Pros: The last guy I talked to after their bus almost hit me in my rental car was nice.

Cons: The process took forever to get a car well over an hour and the car was old and had a very messed up bumper, they don’t “hold@ a deposit on your card, they actually charge it which is messed up. And lastly,

United States of America (USA)
Toyota Aqua Hybrid
December 20, 2022

Pros: That way efficient and friendly

Cons: Nothing

New Zealand
Toyota Aqua
December 20, 2022

Pros: Car is good enough

Cons: The pickup location is remote

Australia
Toyota Aqua Hybrid
December 19, 2022

Cons: Auto Union are fine. i didn't like your service. I put Wellington in as a destination and it was accepted. I had a pop up come from you when booking for after hours pickup. they don't give this even though I paid you. Your poor service resulted in over $200 in taxi fare then over $600 in airfare to get to Wellington.

Norway
Toyota Aqua Hybrid
December 16, 2022

Pros: Quick delivery

Cons: At the pickup location we just got handed the keys and got told to find the car ourselves. We couldn’t find it and had to go back and ask, and then they found it parked in behind another car. It seemed a bit messy. The brakes made a weird noise sometimes, and everything in the car was in chinese, so when we had some car troubles (flat battery the next morning) it was no help reading the instruction book in the car.

New Zealand
Toyota Aqua Hybrid
December 15, 2022

Pros: The collection and drop off

Cons: The filthy car that was not cleaned or sanitized. The failure to fix the problem, the high charges the double charge of insurance

Australia
Toyota Aqua Hybrid
December 13, 2022

Pros: The worst I have ever received, I rent cars many times a year and can honestly say yours was the worst experience ever.

New Zealand
Toyota Aqua Hybrid
December 13, 2022

Pros: Efficient with no strings attached.

United States of America (USA)
Toyota Aqua Hybrid
December 11, 2022

Cons: -Uninformed staff around the basics of pick up, drop off and insurance coverage -Do not review or know details in the contract -Unresponsive -Do not tell you about additional fees for dropping off the car after hours after three different conversations -Did not response for request to modify the reservation -Management seems more interested in the World Cup game then addressing customer service questions and issues

United Kingdom
Toyota Aqua Hybrid
December 11, 2022

Cons: I paid for out of hours pick up. The car was not ready. Auto union blamed you. You blamed auto union. Your man on the end of the call was not helpful. Absolutely disgusting service. I was out of pocket as had to pay for an airport hotel and loose my money for a hotel I had pre booked further down south. Why the hell do you offer a service if you can’t provide it. The car had low air in tyres. No parcel self in the boot.

Australia
Toyota Aqua Hybrid
December 10, 2022

Pros: Car had a pushed in bumper bar and scratches on nearly every panel. Poor quality vehicle.

Cons: Had issues with the vehicle, was told just to keep driving it with engine warning light and hybrid battery warning light going.

Norway
Toyota Aqua Hybrid
December 10, 2022

Pros: Not much to like here, the girls that dropped us off were nice.

Cons: They provided us with a dangerous car that was not legal to drive. We blew one of the tires midway through our trip and a friendly police officer stopped to help us. He looked at the tire and checked them out and forbad us to go on without changing at least both front tires which we did. When we talked to auto union about this they did not take any responsibility and would not pay for the tires or refund us even though they gambled with our lives for a few dollars.

Australia
Toyota Aqua Hybrid
December 9, 2022

Pros: The car was OK - drop off was good.

Cons: Complex and confusing contractural arrangements and insurance - needs to be simpler and transparent

Australia
Toyota Aqua
December 6, 2022

Pros: They were friendly, picked us up and dropped us off at the airport. All without fuss or bother.

Cons: Nothing really they were great

Australia
Toyota Aqua Hybrid
December 1, 2022

Cons: Not willing to make it easier

New Zealand
Toyota Aqua Hybrid
November 30, 2022

Pros: Fast drop off, car was fine, nice people

Cons: Details that I registered online weren't transferred to them meaning I had to relay them all again verbally which isn't safe in a room full of people and made the wait to pick up very long. I also ahd no idea if I needed to buy insurance again, I thought I already had. I still have no idea if I was covered or not. I wasn't advised of the company name previously so had no idea who I was looking for at the airport.

Malaysia
Toyota Aqua Hybrid
November 28, 2022

Pros: Easy pick up and drop off during business hours. Staffs were friendly.

Cons: -

Canada
Toyota Aqua Hybrid
November 25, 2022

Cons: Staff shortage , a hour wait after a 14 hour flight.

Australia
Toyota Aqua
November 24, 2022

Pros: Not a lot

Cons: Sloppy/disinterested attitude of the two staff on pickup

Australia
Toyota Aqua Hybrid
November 22, 2022

Cons: We had issues on arrival at the airport. The company was actually closed & we waited for 3 hours before we could collect the rental.

Australia
Toyota Aqua
November 20, 2022

Pros: Car was great very fuel efficient

Cons: The 4.9 % card surcharge sprung on us as at payment time, think it's a rip off Also the three thousand dollars they hold for insurance

New Zealand
Nissan Note
November 13, 2022

Pros: Worked quickly to get us to airport to meet our flight

Cons: They arrived 30 minutes late to pick us up even though we rang several times to get in touch and they didn't return our calls. Told by staff the the boss can't always be bothered asking messages. We ended a business working out of the same sight and they went and told them we were waiting at airport

New Zealand
Toyota Aqua Hybrid
November 11, 2022

Pros: Friendly people but their operation system needs to change.

Cons: Took an hour for them to pick up the phone once I arrived at the airport. I filled out all information online with discover cars only to have them redo it all. 5 other customers before me in their office and each took 15-20 mins.Was around an hour at their office waiting. I should be able to arrive, show ID sign and leave. it should take no more than 5 minutes.

Australia
Mazda Demio
November 11, 2022

Pros: They had a car available to hire

Cons: The car wasn't clean inside or out. Had no Bluetooth. Radio frequently dropped out making it unable to listen to.

Australia
Mazda Demio
November 9, 2022

Pros: Friendly folks, made sure I was comfortable, picked us up by shuttle when I called (even though I was late).

Cons: Explanation of the deposit options ($3,000 credit card block or $250 refundable payment). This was a little confusing to digest, and even more so when coming off an international flight. Would've been great if these adminstrative items were cleared up at the time of booking via DiscoverCars.

New Zealand
Nissan March
November 9, 2022

Pros: hybrid vehicle

Cons: poor communication lied to waited a hour at pick up and drop off for airport shuttle

New Zealand
Toyota Aqua Hybrid
November 8, 2022

Cons: Utter lack of customer service.

New Zealand
Mazda Demio
November 7, 2022

Pros: The short time it took to get the car .

Cons: Quick service.

United States of America (USA)
Nissan March
November 5, 2022

Cons: Took forever to get a hold of them for the pick up. Car broke down, they did nothing to help. Thankfully we had our own insurance to get a tow truck. Absolutely terrible service. Avoid at all costs.

Australia
Toyota Aqua
November 1, 2022

Pros: Nice to talk too.

Cons: Not enough people in the front office

New Zealand
Toyota Aqua Hybrid
October 28, 2022

Cons: The $4000 deposit insurance, and insurance you buy on line is not an insurance it's a scam. Never buy insurance off the website buy it at the rental company direct.

New Zealand
Toyota Aqua Hybrid
October 26, 2022

Pros: Was not impressed and did appreciate the time wasted.

Australia
Toyota Aqua Hybrid
October 21, 2022

Pros: they knew their job

Australia
Toyota Aqua Hybrid
October 18, 2022

Pros: The customer service was great.

New Zealand
Toyota Aqua Hybrid
October 17, 2022

Pros: nothing

Cons: Complicated for the payment, end up with more payment to get the car as we have to deal with two different companies: Autounion and the car supplier.

Australia
Toyota Aqua Hybrid
October 14, 2022

Pros: Quick and easy.

Australia
Mazda Demio
October 14, 2022

Cons: They rude and unprofessional & didn't help me at all when I didn't get the car I paid for. They never walked me around the car to inspect it for any damage. Also didn't tell me it was a hybrid they were giving me and if it needed to be charged. Also got charged more money on arrival than what I had been quoted

New Zealand
Toyota Aqua Hybrid
October 13, 2022

Cons: Very disappointed because I wasn't collected at airport.

Australia
Toyota Aqua Hybrid
October 7, 2022

Pros: Customer service checking in and returning was very good

New Zealand
Toyota Aqua Hybrid
October 6, 2022

Pros: Helpful and respectful

United Kingdom
Nissan March
October 6, 2022

Pros: easy ,helpful and efficient, the pickup and drop off was faultless.

Cons: nothing

New Zealand
Toyota Aqua Hybrid
October 5, 2022

Pros: Efficient And cost effective

New Zealand
Toyota Aqua Hybrid
October 3, 2022

Pros: Would never use them again

Australia
Toyota Aqua
September 24, 2022

Pros: Not much to be honest..told us we had to pay extra for insurance even though I had other insurance coverage..

Cons: Told me 25 minfor pick up from airport coz theyve just come from there..then turns up with a little car,not a van.. didn't help load the car with our luggage, just watched. The car processing took a while. We returned 5 min later because the stereo wasn't working 🙄😤

New Zealand
Toyota Aqua Hybrid
September 19, 2022

Pros: Fast, easy and got the car for a great price, specially since I'm bit of tight ass when it comes to that

Cons: Nah allgood

United States of America (USA)
Toyota Aqua Hybrid
September 14, 2022

Pros: My car was a 2012 with 80K miles on it. Looked good, ran great and cost $383 USA dollars for 17 days. Very happy with the car.

Cons: Nothing, all good

Australia
Toyota Aqua Hybrid
September 13, 2022

Pros: Nothing

Cons: no communication

Australia
Toyota Aqua Hybrid
September 12, 2022

Pros: Nothing

Cons: Everything

Australia
Toyota Aqua Hybrid
September 3, 2022

Pros: Nothing, I found them difficult to deal with, even though we were put out with delayed flights and late collection, no sympathy shown, could not even allow us to use Bluetooth on car, normally a standard feature which meant no music for our whole trip and we found it quite distracting and almost dangerous with Japanese gps coming through randomly while we were driving and trying to find our way on our own device which we had to use on our lap

Cons: The lack of communication, cancelling my booking even though I had left 3 messages and spoke to one person on the phone, lack of sympathy for our situation, the poor system in the car which we felt made it unsafe by having reverse camera turned off, Japanese talking coming through gps, no Bluetooth option available to allow us to have music in the car, extortionate amount charged for credit card payment but no other option available, also hefty fee for early drop off instead of having a drop box

Australia
Toyota Aqua Hybrid
September 2, 2022

Cons: Cars to old. Damage. Scratches and dents

New Zealand
Toyota Aqua Hybrid
August 31, 2022

Pros: The car provided

Cons: Poor customer service, rude, unprofessional, no communication.

Australia
Toyota Aqua Hybrid
August 28, 2022

Pros: while is doesn't look like avis etc, the staff are friendly and very helpful and our car was cheap and reliable.

Cons: The only thing here I would suggest is keep the yard clear of rubbish

Australia
Toyota Aqua Hybrid
August 28, 2022

Pros: Hybrid car. Very efficient

Cons: Very slow and setup looked dodgy

New Zealand
Toyota Aqua Hybrid
August 22, 2022

Pros: Airport drop off and pickup, and ease of sign up. Electronic receipt too

Cons: Cost of hold (insurance) was in EU not NZD so had to pay a rip off price for insurance

New Zealand
Toyota Aqua Hybrid
August 22, 2022

Pros: Pleasant personable staff.

Australia
Toyota Aqua Hybrid
August 20, 2022

Pros: Great customer service

Cons: The car was very smelly internally Bad odour or a damp mould smell Bit dissatisfied about this.

Australia
Nissan March
August 4, 2022

Pros: Complimentary drive to the airport was appreciated

Australia
Toyota Aqua Hybrid
August 4, 2022

Pros: Good

Cons: All good

New Zealand
Mazda Demio
August 3, 2022

Pros: Transaction was canceled.

Cons: Nil

Australia
Toyota Aqua Hybrid
August 1, 2022

Pros: Addition to above comments: We had to leave the 1st car with a full tank, the next hybrid they gave us literally pulled up on return from another customer and they said we could have that one, I was pleased they allowed us another hybrid without fuss however after my 2 hour drive back home I realised the 2 front tyres had no tread and were cracked around the walls of both tyres and I had to put air in the every 2 days to stop them going completely flat, those tyres would never have passed a

Cons: a warrant of fitness, i had to be extremely cautious when driving and considering it rained most of my holiday it limited me in driving to the places i most wanted to visit, I would recommend if you use Discovery cars that u inspect the tyres and all saftey running gear is operational and raise with them.immediately.

Australia
Toyota Aqua Hybrid
July 31, 2022

Pros: Pricing of car. Poor instructions re pick up point at airport.

Cons: Slow service at pick up. Car information & audio instructions in Japanese. Poor documentation compared with other car hire companies that I have used.

New Zealand
Toyota Aqua Hybrid
July 29, 2022

Pros: Prompt and friendly

Australia
Toyota Aqua Hybrid
July 24, 2022

Pros: Not much

Cons: Dirty car. Poor visibility due to some sticky type compound on windows. Probably due to window tint being removed. Everything in the car was in Japanese, so couldn't use radio etc. They had overbooked, so the car was not ready on arrival. Paid double insurance.

New Zealand
Nissan March
July 21, 2022

Pros: Car mostly ok

Cons: Not open on time for drop off No Bluetooth in car

New Zealand
Toyota Aqua Hybrid
July 7, 2022

Pros: Cheap price, processing was fast. Hold on credit card was steep.

Cons: I needed more instruction about hold to start the push button hybrid car, or a card in the glove box, or a print out with the rental agreement. The stereo not working was terrible. Driving for hours by myself in silence is crap, I would rather drive a shittier car with a stereo. They need to fix the stereo that is in japanese and unlock it so the cameras are functional and dod not pop up a box across it on the mirror that blocks your view. That is dangerous.

New Zealand
Mazda Demio
July 7, 2022

Pros: Fast service. Airport drop off

Australia
Toyota Aqua Hybrid
June 19, 2022

Pros: Thank you great service

New Zealand
Mazda Demio
June 11, 2022

Pros: Efficient and friendly

Cons: .

United Kingdom
Mazda Demio
June 4, 2022

Pros: Nothing absolute con and could not contact them with problems no customer care

Cons: No customer care. Con as they demanded extra 5000 over the cost of car and fully con insurance and made it clear they would cla all this if there was a scratch and I would have to argue with insurance. DO NOT USE THIS COMPANY

Australia
Nissan March
May 28, 2022

Pros: Greeted me nicely

Cons: The $5000 deposit clause if I booked through a 3rd party

New Zealand
Mazda Demio
April 23, 2022

Pros: Pick up and drop off at the airport

New Zealand
Nissan March
March 17, 2022

Cons: The floor of the office was filthy, the office/shed very shabby. I picked up my bag as I did not want to put it on the floor. Get a cleaner!

Most Popular Car Rental Deals

Auckland Airport Car Rental
Mini
Nissan March or similar
Nissan March
  • 5
  • 1
  • 5
  • A/C
  • Auto.
Autounion
$16.32 / per day
Auckland Airport Car Rental
Mini
Nissan March or similar
Nissan March
  • 5
  • 1
  • 5
  • A/C
  • Auto.
Autounion
$16.63 / per day
Auckland Airport Car Rental
Economy
Mazda Demio or similar
Mazda Demio
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Autounion
$18.13 / per day
Auckland Airport Car Rental
Economy
Mazda Demio or similar
Mazda Demio
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Autounion
$18.47 / per day
Auckland Airport Car Rental
Economy
Nissan Note or similar
Nissan Note
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Autounion
$18.79 / per day
Auckland Airport Car Rental
Economy
Nissan Note or similar
Nissan Note
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Autounion
$19.14 / per day
Auckland Airport Car Rental
Compact
Toyota Aqua or similar
Toyota Aqua
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Autounion
$22.90 / per day
Auckland Airport Car Rental
Compact
Toyota Aqua Hybrid or similar
Toyota Aqua Hybrid
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Autounion
$23.19 / per day
Auckland Airport Car Rental
Compact
Toyota Aqua or similar
Toyota Aqua
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Autounion
$23.33 / per day
Auckland Airport Car Rental
Compact
Toyota Aqua Hybrid or similar
Toyota Aqua Hybrid
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Autounion
$23.63 / per day
Auckland Airport Car Rental
Intermediate
Toyota Prius Hybrid or similar
Toyota Prius Hybrid
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Autounion
$62.03 / per day
Auckland Airport Car Rental
Intermediate
Toyota Prius Hybrid or similar
Toyota Prius Hybrid
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Autounion
$63.20 / per day
Auckland Airport Car Rental
Standard
Toyota Camry or similar
Toyota Camry
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Autounion
$95.41 / per day
Auckland Airport Car Rental
Standard
Toyota Camry or similar
Toyota Camry
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Autounion
$97.19 / per day
Auckland Airport Car Rental
Intermediate SUV
Toyota RAV4 or similar
Toyota RAV4
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Autounion
$133.22 / per day
Auckland Airport Car Rental
Intermediate SUV
Toyota RAV4 or similar
Toyota RAV4
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Autounion
$135.72 / per day
The above prices are only approximate and were last updated at 22:28 on 2023-05-29. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, First additional driver, Additional driver, Collision Damage Waiver (deductible: ~€ 1695.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, VAT (value added tax), Free modifications.
Driver requirements
Minimum rental age is 21 years.
A Young driver fee is not applied.

Maximum rental age is 80 years.
A senior driver fee applies to drivers over the age of 71.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card.
Learner's permits are not accepted; a full driver's license is required.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
Geographical restrictions
Vehicles may not be taken to the following islands: South Island.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Snow chains.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

All extras are available at the rental counter. Prices vary, depending on the rental period.

The first additional driver is allowed free of charge.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee. Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.

Pick-up & Drop-off
Mon:  08:00 - 17:00
Tue:  08:00 - 17:00
Wed:  08:00 - 17:00
Thu:  08:00 - 17:00
Fri:  08:00 - 17:00
Sat:  08:00 - 17:00
Sun:  08:00 - 17:00

Top Suppliers at Auckland Airport

Hertz
Exceptional 9.3 / 138 reviews
+64092568692
Andrew McKee Avenue, Māngere, Auckland 2022
$61 - $68
Working hours
Mon:00:00-02:00; 05:00-23:59
Tue:00:00-02:00; 05:00-23:59
Wed:00:00-02:00; 05:00-23:59
Thu:00:00-02:00; 05:00-23:59
Fri:00:00-02:00; 05:00-23:59
Sat:00:00-02:00; 05:00-23:59
Sun:00:00-02:00; 05:00-23:59
Mint Rentals
Exceptional 9.3 / 168 reviews
+6499308271
5 Aintree Ave, Mangere, 2022, Auckland
$39 - $42
Working hours
Mon:09:30-16:00
Tue:09:30-16:00
Wed:09:30-16:00
Thu:09:30-16:00
Fri:09:30-16:00
Sat:09:30-16:00
Moto
Moto
Exceptional 9.3 / 26 reviews
+640800656564 / +6493007965
7 Percival Gull Place, Māngere, Auckland 2022
Working hours
Mon:06:00-02:00
Tue:06:00-02:00
Wed:06:00-02:00
Thu:06:00-02:00
Fri:06:00-02:00
Sat:06:00-02:00
Sun:06:00-02:00
SIXT
Exceptional 9.2 / 67 reviews
+6498694666
Unit J/80 Richard Pearse Drive, 2022
$37 - $143
Working hours
Mon:07:00-19:00
Tue:07:00-19:00
Wed:07:00-19:00
Thu:07:00-19:00
Fri:07:00-19:00
Sat:08:00-18:00
Sun:08:00-18:00
Go Rentals
Exceptional 9.2 / 62 reviews
+6492575142 / +6492570992 / 0508246884
3 Joseph Hammond Pl, Mangere, Auckland 2022
$35 - $87
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:08:00-17:00
Ezi Car Rental
Ezi Car Rental
Exceptional 9.2 / 34 reviews
+6492544397 / +640800545000
Ezi Car Rental, Ray Emery Drive, Auckland Airport, Auckland 2022
$49 - $156
Working hours
Mon:12:00-20:00
Tue:12:00-20:00
Wed:12:00-20:00
Thu:12:00-20:00
Fri:12:00-20:00
Sat:12:00-20:00
Sun:12:00-20:00
Rentalcars247
Exceptional 9.2 / 157 reviews
+6492570992 / +6498693318
26 Airpark Drive
$30 - $91
Working hours
Mon:00:00-23:55
Tue:00:00-23:55
Wed:00:00-23:55
Thu:00:00-23:55
Fri:00:00-23:55
Sat:00:00-23:55
Sun:00:00-23:55
Jucy
Exceptional 9 / 29 reviews
+6493744360 / 0800399736
9 Richard Pearse Drive, Mangere, Auckland, 2022
Working hours
Mon:08:30-16:00
Tue:08:30-16:00
Wed:08:30-16:00
Thu:08:30-16:00
Fri:08:30-16:00
Sat:08:30-16:00
Sun:08:30-16:00
Alamo
Excellent 8.9 / 38 reviews
+6498703330
42 Verissimo Dr, Mangere, Auckland 2022
$33 - $241
yesaway
Excellent 8.9 / 259 reviews
+64095800588 / +64276884888
110 Montgomerie Road, Mangere, Auckland
$27 - $27
Working hours
Mon:09:30-17:59
Tue:09:30-17:59
Wed:09:30-17:59
Thu:09:30-17:59
Fri:09:30-17:59
Sat:09:30-17:59
Sun:09:30-17:59
Budget
Budget
Excellent 8.8 / 6 reviews
6492568448
Terminal Building
$56 - $120
Working hours
Mon:00:00-01:30; 05:00-23:59
Tue:00:00-01:30; 05:00-23:59
Wed:00:00-01:30; 05:00-23:59
Thu:00:00-01:30; 05:00-23:59
Fri:00:00-01:30; 05:00-23:59
Sat:00:00-01:30; 05:00-23:59
Sun:00:00-01:30; 05:00-23:59
Mode Car Rentals
Excellent 8.8 / 341 reviews
+64093733925
110 Montgomerie Road, Mangere, Auckland 2022
$27 - $37
Working hours
Mon:08:30-17:30
Tue:08:30-17:30
Wed:08:30-17:30
Thu:08:30-17:30
Fri:08:30-17:30
Sat:08:30-17:30
Sun:08:30-17:30
Ezu Car Rental
Excellent 8.8 / 307 reviews
+64221825752
7 Kingsford Smith Place
$14 - $49
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:08:00-18:00
Ace Rental Cars
Ace Rental Cars
Excellent 8.8 / 2 reviews
0800502277
26 Verissimo Drive, Mangere
$35 - $152
Working hours
Mon:08:00-16:30
Tue:08:00-16:30
Wed:08:00-16:30
Thu:08:00-16:30
Fri:08:00-16:30
EV Hire
Excellent 8.7 / 11 reviews
+6492171001
120 Greenwood Road, Mangere, Auckland, 2022
$13 - $13
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:08:00-18:00
Snap Rentals
Excellent 8.6 / 267 reviews
+640800288699 / +6492752438
9 Manu Tapu Drive, Auckland Airport
$23 - $65
Working hours
Mon:08:00-17:30
Tue:08:00-17:30
Wed:08:00-17:30
Thu:08:00-17:30
Fri:08:00-17:30
Sat:08:00-17:30
Sun:08:00-17:30
Enterprise
Excellent 8.6 / 1 reviews
+64092560849
42 Verissimo Dr, Mangere, Auckland 2022
$34 - $241
Europcar
Excellent 8.6 / 100 reviews
+64092750066
Auckland Airport International & Domestic Terminal, Auckland 2022
$32 - $56
Working hours
Mon:07:30-22:30
Tue:07:30-22:30
Wed:07:30-22:30
Thu:07:30-22:30
Fri:07:30-22:30
Sat:07:30-22:30
Sun:07:30-22:30
Thrifty
Thrifty
Excellent 8.5
+6492753014
Arrivals Hall Auckland International Airport
Working hours
Mon:00:00-02:30; 05:00-23:59
Tue:00:00-02:30; 05:00-23:59
Wed:00:00-02:30; 05:00-23:59
Thu:00:00-02:30; 05:00-23:59
Fri:00:00-02:30; 05:00-23:59
Sat:00:00-02:30; 05:00-23:59
Sun:00:00-02:30; 05:00-23:59
National
National
Excellent 8.5
+64092560849
42 Verissimo Drive
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:08:00-17:00
Discount Car Rentals New Zealand
Excellent 8.5 / 346 reviews
080017951795 / +6496882299 / +6492754085
3 Verissimo Drive, Māngere, Auckland 2022
$19 - $127
Working hours
Mon:09:00-16:00
Tue:09:00-16:00
Wed:09:00-16:00
Thu:09:00-16:00
Fri:09:00-16:00
Sat:09:00-16:00
Sun:09:00-16:00
Avis
Avis
Excellent 8.5 / 3 reviews
6492568366
Terminal Building
$54 - $109
Working hours
Mon:00:00-01:30; 05:00-23:59
Tue:00:00-01:30; 05:00-23:59
Wed:00:00-01:30; 05:00-23:59
Thu:00:00-01:30; 05:00-23:59
Fri:00:00-01:30; 05:00-23:59
Sat:00:00-01:30; 05:00-23:59
Sun:00:00-01:30; 05:00-23:59
Firefly
Firefly
Excellent 8.5
092568692
Andrew Mckee Ave
Working hours
Mon:00:00-02:00; 05:00-23:59
Tue:00:00-02:00; 05:00-23:59
Wed:00:00-02:00; 05:00-23:59
Thu:00:00-02:00; 05:00-23:59
Fri:00:00-02:00; 05:00-23:59
Sat:00:00-02:00; 05:00-23:59
Sun:00:00-02:00; 05:00-23:59
Carwiz
Carwiz
Excellent 8.5
+64211802323
5 Airpark Drive; Mangere, Auckland
$182 - $216
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:08:00-17:00
Bargain Rental Cars
Excellent 8.4 / 491 reviews
0800001110 / +6493201708
12 Pavilion Drive, Māngere, Auckland 2022
$30 - $122
Working hours
Mon:06:00-22:00
Tue:06:00-22:00
Wed:06:00-22:00
Thu:06:00-22:00
Fri:06:00-22:00
Sat:06:00-22:00
Sun:06:00-22:00
Yes Rentals
Excellent 8.4 / 490 reviews
+6434202878 / / 0800237672 / +64274144712
120 greenwood road, Mangere, Auckland, 2022
$13 - $116
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:08:00-18:00
Surprice
Surprice
Excellent 8.3
+6496665113
112 Pavilion Drive
Working hours
Mon:06:00-21:00
Tue:06:00-21:00
Wed:06:00-21:00
Thu:06:00-21:00
Fri:06:00-21:00
Sat:06:00-21:00
Sun:06:00-21:00
Keddy
Excellent 8.3 / 41 reviews
+64092750066
AUCKLAND AIRPORT
$44 - $60
Working hours
Mon:07:30-22:30
Tue:07:30-22:30
Wed:07:30-22:30
Thu:07:30-22:30
Fri:07:30-22:30
Sat:07:30-22:30
Sun:07:30-22:30
Interrent
Interrent
Excellent 8.3 / 7 reviews
+6402102295260
25 Laurence Stevens Drive, Mangere, Auckland 2022
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
USAVE
Very good 7.9 / 106 reviews
+6492569430
9 Manu Tapu Dr, Auckland Airport, Auckland 2022
$65 - $66
Working hours
Mon:07:00-17:30
Tue:07:00-17:30
Wed:07:00-17:30
Thu:07:00-17:30
Fri:07:00-17:30
Sat:07:00-17:30
Sun:07:00-17:30
RightCars
Very good 7.6 / 68 reviews
+6498879775
8a Aintree Avenue Airport Oaks
Working hours
Mon:06:00-20:00
Tue:06:00-20:00
Wed:06:00-20:00
Thu:06:00-20:00
Fri:06:00-20:00
Sat:07:00-19:00
Sun:07:00-19:00
NUCarrentals
Very good 7.3 / 29 reviews
+6493033912 / 0800735825
5 Airpark Dr, Mangere, Auckland 2022
Working hours
Mon:09:00-17:00
Tue:09:00-17:00
Wed:09:00-17:00
Thu:09:00-17:00
Fri:09:00-17:00
Sat:09:00-17:00
Sun:09:00-16:00
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