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Autounion at Auckland Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Easy collection and drop off with good airport transfers. Car was reliable and efficient.
Cons: Takes a while to go through the paperwork at pick-up.
Pros: Best experience I’ve had with a car rental agency. Lovely staff.
Cons: Nothing bad.
Pros: I liked the friendliness of the employees. The team that work here are very good at customer service and I was impressed with all of them I came into contact with during pick up and drop off.
Cons: I didn't like the wait time for pickup from the airport, the wait time for the car, and not being informed that the car was ancient and would need a cigarette-lighter charger. The turn signal was also the reverse side from most cars, so I kept turning while activating the windshield wipers and not letting the other drivers know my intentions to turn.
Pros: Efficient and friendly
Cons: Nothing
Pros: Car did not breakdown during my 9-day of rental and after travelling almost 1,900km
Cons: Warning lights appeared on dashboard on 2nd day of driving. Although we were told that it was safe to continue driving, we still felt stressful.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
Maximum rental age is 80 years.
A senior driver fee applies to drivers over the age of 71.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card.
Learner's permits are not accepted; a full driver's license is required.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
All extras are available at the rental counter. Prices vary, depending on the rental period.
The first additional driver is allowed free of charge.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee. Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off
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