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Go Rentals at Auckland Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Everything was easy
Cons: Everything was good
Pros: App was intuitive and easy to use
Cons: It was a bit difficult to pickup the car after hours in Auckland
Cons: We found a pack of McDonald’s fries and rubbish at the pocket of the back seat, the car is not clean.
Pros: Easy, friendly, responsive.
Pros: Service was fabulous. Car was ready for us and was clean. Checking in/Checking out was a breeze. Using the shuttle service from/to Auckland Int'l couldn't be much easier. I would not hesitate in using Go Rentals the next time we visit New Zealand.
Pros: No one pick the call after working hours even the service center is closed
Cons: Too hard to pickup the car, when I missed the opening hours I need to wait until next day. But that night I need to use the car to somewhere one hour driving from pick up place which made me so inconvenience
Pros: The team were able to be flexible in allowing us to collect our car earlier than scheduled
Cons: Nothing, everything was really good.
Cons: Cost of service, in my view, too high.
Pros: No fuss pick up and drop off
Cons: Car was quite small and lacked some of the features we are used to with our own cars
Pros: Great car. Clean. Good all round service.
Pros: Excellent car. Staff friendly. Shuttle efficient
Cons: Drop off took a little longer than expected
Pros: Friendly and informative.
Cons: SatNav in car not updated. Bit of a wait for the shuttle at drop off, probably could’ve walked to airport quicker.
Pros: I paid a high rental for a car that was pretty old and gps system was the old Nav man although it drove well I don’t think it was as worth the money .
Cons: Car that we were given was an old model didn’t expect it to have an old school gps system.
Pros: Pleasant friendly staff no hassles
Cons: No gps in car or maps provided
Pros: Great service, staff was quite friendly
Pros: Fast, efficient - nice folks. Pick-up and drop-off at airport was quick.
Cons: Car was not in slot we were advised. Spent time trying to find it b
Pros: Great service from the get go!! well done will definitely use your service again.
Pros: Fast an easy with the app
Cons: Sat Nav out of date
Pros: They are very helpful with all my inquiries and very professional and polite and caring
Pros: Very efficient
Cons: Being involved with "Discovery Cars"
Pros: Pick up from the airport quick and easy.
Cons: Didn't know that the car was through a second party.
Pros: Straight forward and simple. Damage on vehicle was already noted, saving time checking in.
Cons: The car had some damage on the vehicle
Pros: Easy and fast no worries at all
Pros: Very helpful and efficient.
Pros: Friendly staff. Helpful response and swift to issue car.
Cons: Car not able to accomodate the luggage as described when booking - difficulty persuading Go rentals to give a larger car. Car battery died when we were using it causing us extra costs in taxis and wasted time waiting for the AA to come and replace the battery which was old.
Pros: Staff were prompt, friendly and happy to help
Cons: Took some time to organise keys at Auckland Airport - we were told to wait for the car but we had to go to another desk.
Pros: Great staff and immaculate car.
Cons: Sometimes miscommunication between staff which left me standing around.
Pros: Very professional and fast delivery and return.