Eurorentcar at Palermo Airport

Pros: Nothing

Cons: Nothing

Pros: Very good value for money.

Cons: It was just difficult to find the airport shuttle that takes you to the rental car parking lot.

Cons: Scammers. They charged us 70€ more / day because we had only debit card. Be very careful

Pros: Nothing, I will NEVER rent a car from Eurorentcar again, EVER!

Cons: Absolutely the worst customer experience I have ever had.

Pros: Los agentes de Palermo eran muy amables.

Cons: Que al realizar el checking online no te aparece el total de lo que has contratado ANTES de aceptar. Comentí un error y no pude echarlo paraa atrás. Si hubiera visto el precio total antes de aceptar me hubiera daso cuenta antea y lo hubiera corregido.

Cons: Da die Kaution von 550 nicht funktionierte wurde eine von 150 angenommen, jedoch musste ich 245 zusätzlich bezahlen.

Cons: They charged us for something that was not us.

Pros: THE COMPANY YOU WORK WITH IS SHIT.. YOU SHOULD ERASE THE COMPARISIONAHIP IMEDTLEY WITH THEN

Cons: They where rude.. didnt help.. no service minded!

Pros: Good price, helpful pick up staff

Cons: The airport pickup was over 30 minutes wait in 35 degree heat.

Pros: Average service

Cons: Learning that my age should rent at airport pickup.

Cons: Not receiving neither cash nor debit card for depozit cost, but receivung debit card dor car rental is totaly insane...

Pros: Nothing

Cons: See anove

Pros: Drop-off speed

Cons: The agency was the most unpleasant surprise of our entire trip. They refused to accept the driver's license from my home country and demanded an international driving permit—knowing full well I didn't have one—just so they could force me to pay €385 for their insurance. This was absolute robbery. They put us in an impossible situation because our whole trip was already planned, and we didn't have the time to look for another car.

Pros: The car worked well

Cons: Trying and scamming us.

Pros: I like opportunity to drop off the car later within 1 hour gratis

Cons: Drop off is very bad organized, quite a mess at parking lot, we had to wait for people which were just starting rental or registration like almost 45mins and our return process would be very quick if well organized

Pros: The car

Cons: The dishonest surcharge payable on site

Cons: We booked for a Toyota Aygo X (that has android auto system) and they gave us a Fiat Panda withoud any Android auto connection and I ask to change model and they didn't help us

Pros: Everything was perfect!

Cons: Nothing to dislike

Pros: The way everything was organised, no surprises when we arrived to pick up the car. We had to wait a bit, which is not ideal when you arrive at your holiday destination and want to enjoy your holiday as soon as possible, especially when travelling with kids. Other than that, it was a fantastic experience, and I can highly recommend it.

Cons: The check-in website was a bit annoying, as it kept logging me out a few times and I had to retype all the details every time.

Pros: Seemed straightforward and didn't feel they were looking for damage that wasn't there

Cons: Didn't know the Toyota Aygo was not a five seater so had to switch cars

Pros: Nothing

Cons: The staff were rude! There were extra charges that I didn’t know about when we went to pick up the car which I was very angry about!!!! And we were made to wait a long time during the process of picking up the car.

Pros: Nothing

Cons: That I payed and I couldn’t take the car

Cons: We purchased full additional insurance when booking, but the rental company still charged us an additional 280 euros because the expiry date on our credit card was July and not August.

Pros: Fossi in voi controllerei le recensioni allarmanti dei vostri clienti riguardo Eurorentcar di Palermo …. Sono soliti truffare con falsi danni alla riconsegna dell auto imputando cosi danni di cui non si ha colpa e giocano su queste piccooe truffe. Anche i dipendenti della compagnia che fornisce loro le navette testimoniano che sono soliti fare questi raggiri ai clienti. Dovreste togliere questa EURORENTCAR dal vistro portale.

Cons: Fossi in voi controllerei le recensioni allarmanti dei vostri clienti riguardo Eurorentcar di Palermo …. Sono soliti truffare con falsi danni alla riconsegna dell auto imputando cosi danni di cui non si ha colpa e giocano su queste piccooe truffe. Anche i dipendenti della compagnia che fornisce loro le navette testimoniano che sono soliti fare questi raggiri ai clienti. Dovreste togliere questa EURORENTCAR dal vistro portale.

Pros: Quick drop off.

Cons: Had to pay to release my security deposit.

Pros: Everything was fine, except that a tyre pressure warning was active, which caused a little bit of concern. I checked tyre pressure and it was OK, so it was a "false positive".

Cons: Ferryboat limitations.

Pros: Fast, friendly, easy

Cons: Maybe being able to drop the car earlier and most important dropping the car in another city

Pros: fair

Cons: make sure to take exact pictures of the car

Cons: Unfairness, communication not clear, I had to cover 50€ more for 3hours of delay during same day of drop-off. Down payment not released immediately, except with the payment of 1 Euro. Authorized thieves.

Pros: We're picked up quickly from the Airport and taken straight to pick up the car.

Cons: Staff there were professional and helpful.

Pros: Najgorsza firma

Cons: Dno

Pros: Nothing

Cons: They are scammers Reed reviews on google https://maps.app.goo.gl/pcsoJCRsyyYQQA5r7?g_st=ipc

Pros: Vicino all'aeroporto, auto nuova.

Cons: Attenzione a non fare ritardo! Per averli contattati 1 ora e 5 minuti dopo l'orario di inizio prenotazione ( causa problemi con i bagagli all'aeroporto) prima ci hanno detto che la prenotazione era cancellata e poi ci hanno applicato una penale di 200 euro ( su 330 di noleggio auto). Sul contratto viene detto che in caso di ritardo viene aggiunto un extra ma 200 euro è veramente una truffa. Informatevi su come contattarli perché all'aeroporto non c'è un cartello né un ufficio né un baracchino

Pros: All good no problems

Cons: Car did not correspond to category booked. Car fuel level was wrong. Defects were not properly recorded. Nothing in the contract about defects, but at drop off I was forced to pay 361 euro for a 1 cm minor dent in a door, otherwise the contract would not be closed (therefore the rental charge continues to accumulate and eventually a large default sum becomes due). The agent provided no written evidence that such a minor blemish should be charged for and no evidence that 361 eur was correct charg

Pros: nic mi się nie podobało

Cons: wszystko mi się nie podobało

Pros: The pre-collection process and digital upload of documents.

Cons: Would have liked to change my drop off to Cefalu but for an unknown reason it was not permitted. Needed some flexibility.

Cons: The gas was not topped up at the pick up.

Cons: The car rental company Eurorentcar was a disaster. They were over an hour late picking us up at the airport. The night before they sent me an email to do a “fast check in” only to send me the wrong reservation under someone else’s name. Also I paid for “Economy Elite” class and received at best an “Economy” class car. The vehicle was equipped so basic that it was a not convenient at all driving around and exploring. (No screen, no charging port)

Pros: FIVE STARS! Absolutely convenient and incredible staff!! Initially I was going to rent from a company in the terminal, but it was SO easy to phone and the shuttle arrived in ten minutes, long enough for the group to use restroom and get situated before the drive. And returning to their location 5 minutes away from the terminal was so much less of a headache than the circus that is the usual rental car return at Palermo, right in the town where I usually stop to refuel the car before returning.

Cons: It was fantastic. Great team at this company, they were so helpful and friendly and so professional to thoroughly explain all of the information I needed.

Cons: Very long time to collect the care (70 minutes from the first call at the airport to the time we've left the rental car), Additional charge for being late (40 EUR) which I was not aware of and at the payment I was not advised they are charging me more in tha contract.

Pros: The car alerted immediately after I picked it up that tire pressure was not ok

Cons: That they invent rules that is not mentioned in my contract with discoverycars, ask for more money to compensate the difference between credit card and debit card payment and didn’t care at all about the proofs I showed and the situation they left us

Pros: All great, they helped me to get the car even when I lost the licence days before rental. Great service and everything was OK.

Pros: Great service and very friendly team. Hope they keep a bottle o water handy as it is very hot!

Pros: Cheap rent, realy nice staff, good car conditition

Cons: cheap rent but every scratch on a car is very expensive. Good insurance recomended

Cons: Worst company ever, charging demige that don't exist, blackmail with ride to aeroport, rude m, and unprofessional.

Pros: The price.

Cons: Nothing.

Pros: Nothing, complete rip-off

Cons: It seemed like a good deal online for only $200 then I had to add insurance that was over $300

Pros: Rien!!La situation dans laquelle mon fils et moi avons été est scandaleuse avec des pratiques douteuses. C'est honteux et demande à être remboursée sans quoi je n'en resterai pas là. J'ai réservé un véhicule sur votre site 1 semaine vu l'acceptation de la CB débit et du prix de 100.30€. Nous avions payé 51.30€ avec un solde de 49€ à la prise en charge. Sur place, une employée demande permis de conduire, carte d'identité et CB. Elle demande je paie 35£/ jour soit 245 euros car j'ai CB débit

Cons: Elle me met en lien avec un employé par téléphone parlant français. Il confirme que la cb est acceptée avec conditions 35 euros/jour : or le montant total affiché est de 100.30 Je demande annuler. Elle exige je paye, refuse rendre ma carte d'identité. Mon fils et moi sommes mis dehors en lançant ma carte. Il est 21h l'hôte au sud, plus de navette, la situation inquiétante. Après 45mn paniquée je dois payer 30£ pour ils nous ramène à l'aéroport où nous sommes sans solution!

Pros: La signorina addetta al servizio clienti è davvero squisita.

Pros: Horrible

Cons: Horrible

Cons: Over charged with 300€ because I didn't have Credit card, charge me with 311€ for a damage on the car what I didn't make.I received a car with some damages,and they hide one damage. Very rough and aggressive on language all the staff. I'm very disappointed and upset.

Pros: Really nice process of comunication, pick up from the airport and overall information. Great price.

Cons: Only check in could be quicker, but they offer on-line checkin so this is more on my side. Still there is only one counter so if two people want to pick up at the same time, the second needs to wait 20 minutes.