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Centauro at Athens Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Fantastic service by Centauro overall, they even gave me an upgrade on the car I’d booked!
Cons: There was nothing I didn’t like.
Pros: Car quality
Cons: Nothing, except difficult to find the way to the company.
Pros: I am charged for a full tank of fuel but the vehicle is not full. The amount is refunded if I return the vehicle at the same state of fuel refill but it is annoying when the vehicle is not full and I have to either perform trial and error or return it with more fuel, especially when I am pre-charged for the full amount of fuel.
Cons: No one checked the vehicle with me and there were several damages not tracked. also the vehicle needed a service, tyre pressure sensors were activated and the remote control was running out of battery.
Pros: No pressure selling of additional products
Pros: They were very helpful and gave suggestions of places to see during my stay. I also got a free upgrade
Pros: the return was hassle free with insurance.
Cons: wanted the car a couple of hours earlier because I accounted for delays and made me wait. I ended up returning the car much earlier than I anticipated, so in the end it balanced. Just made it a big deal that I couldn't get the car a little earlier.
Pros: Friendly & efficient service, good cars
Cons: Didn't pick us up from the airport, had to call them
Pros: Very professional and friendly. English was very good.
Cons: Nothing! Everything was excellent.
Pros: Friendly helpful staff
Cons: My flight was delayed and we couldn’t reach Centauri after hours. Also, after 24 hours the reservation was dropped, but this was not clear to me. Luckily the staff was able to set up a new reservation
Pros: My experience was terrible. I was out of pocket for having to pay for a taxi and you have still withheld my deposit. You didn’t meet me as agreed nor did you notify me that you were leaving.
Pros: Not sure if I like there service.
Cons: Lack of clarity. I reserved the car online arriving to Greece they request an international driver license. They could do better. I request to cancel the rent they said you will lose your money. Finally I managed to get one the car I reserved was Peugeot 2008 I got Jeep.
Pros: they are great
Cons: nothing to mention
Pros: Quickly managed, transparent, pricing OK
Cons: I was not aware of the 900€ sum that was blocked on my card. Should be clearly communicated
Pros: The car itself was great and in great condition.
Cons: They don't have a booth at the airport. My flight got delayed and the representative that was supposed to pick me left because the plane landed a few minutes after their working hours. Very hard to reach on the phone. When picking up the car I was told the fuel bar is at 3/4 and I should return it that same. When dropping off the car I was asked why the tank is not full as the contract said it should be full. Luckily I had pictures.
Cons: driving out of the airport.the location
Pros: No services provided at all by the company. The booking was supposed to start on 13 May , today is 20 May and I am still waiting to be informed what happened. It is worth noting that I have severals reservations through discovercars and centauro.
Cons: No services provided at all by the company. The booking was supposed to start on 13 May , today is 20 May and I am still waiting to be informed what happened. It is worth noting that I have severals reservations through discovercars and centauro.
Cons: They couldn't change the name of the main driver to match with the good credit card we use, even if we can pay on internet with a card that is not belonging to the main driver. They couldn't change anything because it was 5 minutes after the start time of the rental. But we were at the rental desk before and had to wait
Pros: Car was dirty, had many scratches/dents on the body, and the check engine light came on and off intermittently. Confidence in the car was low, but it ultimately worked fine throughout the trip.
Pros: Delivery time was really fast
Cons: Awaiting time for pickup from the airport
Cons: incorrect policy
Cons: The person who was helping in their office asked i had to purchase their own insurance and it costed 3 times of the actual renting amount even though i had my own full coverage insurance. The reason was my american drivers license. I asked the other customer who was from U.K. about it, he said he didn't have to purchase Centauro insurance. I tried to go back to the airport to rent from another company but they said i had to wait long for their shuttle to return to airp so ipaid quadruple amount.
Pros: Quick pick up process
Cons: Hard to get hold of on the phone
Pros: Fast delivery and picking up
Cons: Category of booked car changed in the office .
Pros: Helpful staff and weren’t too fused about checking the car even though I didn’t buy a car hire insurance from the.
Cons: Charged more than what was agreed with discover cars.com and applied a monstrous refundable security deposit on my credit card. I got it all back in the end but it may be a blocker when you get there and may happen not to have enough credit on your card. The car also had quite a lot of scratches before I pick it up and had to video record all the damages on the car because they didn’t bother recording it in our agreement.
Cons: Unacceptable delay to everything
Pros: Fast , good price , good car condition
Cons: המיקום רחוק מהשדה
Pros: I liked the airport shuttle driver who jumped in and helped me return the car while the agents were busy. He was really helpful and kind.
Cons: The car service was overdue by over 6,000km and the tyres were deflated.
Cons: Rude agents
Cons: Very angry man when I returned the car, very little service, ..
Pros: Drop off was very fast and the shuttle took me to the airport in no time
Cons: When we arrived, we had to wait 15 minutes for the representative to arrive and we weren't sure if we were in the right place
Cons: Even though Centauro was aware of my flight details the rep kept me waiting at the airport for about 30 mins. I discovered damage to the car 40 minutes after I left the site. I photographed it immediately and mentioned it to them when i returned the car. They charged 250 euros as an excess, even though the damage was there at the start and not my fault. They simply told me I should have photographed it before leaving the site. It was dark. I didnt see it.
Cons: 1. Not available 24/7 car pick up and drop off 2. After leaving the car and while we were waiting for the driver to pick us and get us to the airport, we were left behind because others who dropped their rental cars after us rushed to the mini Van and took our place. When I complained the driver didn't get someone out to take us, instead he said he would pick us after coming back from the airport. So instead of taking us first we were left behind because we waited and didn't run to the van.
Pros: rather easy dropping
Cons: delays on picking the car, no service at al at pick up, they gave me a terrible large car (Peugeot 301-1500cc) for my traveling around the centre of the city instead of a small car that I have booked from the platform
Pros: They are very efficient, friendly and good value.
Cons: This time car's interior and exterior was not clean. I picked it up since I was in rush.
Pros: Fast, honest and good value
Pros: Overall pretty good, would rent from them again. Seemed to be like the other big rental car companies.
Cons: Slower process picking up from the Athens airport and transporting back to the rental car facility.
Pros: When we arrived our car was not on-site, but another (smaller) car came in rather quickly and they turned it over to us immediately allowing us to drive away on our vacation rather quickly. This was great!
Cons: Our car was not actually onsite when we arrived, so were told we would need to wait for about 30-minutes (we arrived at the time of our reservation). Luckily another car was returned shortly after receiving this message, so we were able to take it (it was smaller - no cost savings was reflected, but no biggie). Therefore, the car had not been cleaned prior to taking it, but it was pretty clean regardless. There was no wiper fluid in the car, which was a smidge challenging, but not a big deal.
Pros: Fast pickup, fast drop off, very nice staff (Sofianna especially at the front desk). They gave us a better car for the same price. Perfect.
Cons: Everything was perfect, maybe the waiting time for the shuffle to the rental car company took longer than I expected.. We had to wait around one hour.
Pros: Everything explained clearly and professionally
Pros: Nothing! False promises!
Cons: The representatives provided zero service to my 80 yr old father on arrival after along trip. Refused rental of the car because he didn't have a international driver's license. An optional item! Left him with no vehicle. Did not assist to provide an international driver's license. Could have been completed there through internet. Only tried to upsell. Provided no customer service what so ever. Only acted to get rid y him. Disgusting!!!
Pros: Efficient and quick check in and check out
Cons: No complaint
Cons: They cheating thaeir clients. If you are not a citizen of EU be ready that you will face problems with this company. They will find a way how to demand additional mony from you.
Pros: Fast and clear procedure. Attentive personnel.
Pros: Quick service and good value for the brand new car we drove
Cons: They are rude, cheeky Not ready to listen And without a sense of service at all. We really felt that we were being bullied and not willing to listen
Pros: Easy to find, good service in general. Cars could be treated better.
Cons: It was stated that debit card will be accepted for payments and for deposit, we paid 40 euros more for this option specifically - in reality debit card was not accepted and only card they accepted was Credit Card. windshield wipers need replacement, very poor condition, luckily it wasn't raining much during renting period. my original type of car for upgraded for free, but it only affects the size of the car - I got bigger car (peugeot 3008) instead for Ford Focus but the engine was weaker 1.2
Pros: They were very helpful with an issue I encountered
Cons: They were not in a position to offer an acceptable solution to an issue I encountered (although I underline it was not due to their fault)
Cons: Bad service. tried to sell extra insurance even though I bought this when booking the car.
Cons: Bad service. tried to sell extra insurance even though I bought this when booking the car.
Pros: The delivery was fast and easy. But I fear that if there was a bump or scratch I would still be there...
Cons: The overall experience with bad customer service - trying to sell extra insurance, talking bad about your business partner that we booked the car through and the overall state of the car. Even though I was told many times the cars are NOT new - they have several scratches and small bumps outside. In the inside the interior was worn and well used. I payed extra for a larger car, but the friends i traveled with got an upgrade for a lower price - maybe because I complained. The car did its job
Pros: Excellent service. Representative easily found at airport and shuttle bus was very clean and under 15 minutes, I was in my rental car!
Pros: Price is incredible; quality of car very good; friendly service
Cons: Needed more reps on the desk at the office; not being based in airport is minor negative
Pros: Everything was perfect, I liked very much the car was desinfected due to covid 19
Pros: Very clean car... Sterilised in accordance with their new covid 19 business rules. Staff very good.
Pros: Drop off and pick up was easily stream lined, staff was polite, efficient and well knowledgeable.
Cons: Finding someone for help, finding a representative on the phone which was supposed to be the Greece service number and the car had an issue which I couldn't report and it made driving slightly dangerous but I couldn't report since, again, I couldn't find a representative.
Pros: Poor and unethical
Cons: Poor and unethical
Pros: Only the car
Cons: Long waiting hours, location, service, lack of information, not able to take responsibility, trickyness
Cons: Only thing I didn't like is the fact that I wanted to extend my booking and I had to return the car first and make a second booking. Fortunately It worked because I was near. If I wasn't I would have had to travel all the way back to do it. I should had been able to manage my booking from anywhere.
Pros: excellent value for money car, great professionals
Pros: Good value, low mileage car in good clean condition
Cons: Off airport location slightly inconvenient but transfers were quick and efficient
Pros: Clearly noted!
Pros: Easy to find pick up point at airport, great newish car
Cons: When I point out the cigarette lighter socket did not work, the woman behind the desk was very off hand, quickly became apparent she was not going to be of any help, became worse when I made issue of the car having chips scuffs a Mark's on it, refused to do a walk round check telling me with a wave of her hand to take photos, as for the cig lighter, because I could not charge the sat nav we had a horrendous journey getting through athens traffic, 2 hour drive to nafplio took 4-1/2 hours,
Pros: friendly staff, always smiling
Cons: I found the extra all iclusive insurance at 22 euros a day a little expensive.
Cons: The 750 euro deposit not yet refunded, today is the 3rd day after closing the contract
Pros: Efficiënt and Professional service.
Cons: Conditions differing from the confirmed, half full fuel in stead of full to full, the fuel payment required for the 1/2 tank and in reality the tank was only 40% full.
Cons: Παρά πολλή ώρα αναμονή για τα πάντα( λίγοι υπαλληλοι) Αδυναμία διακανονισμού online για παράταση μίσθωσης.επρεπε να ταξιδέψω πίσω στο Μαρκόπουλο για να ανανεώσω τη μισθωση και δεν υπήρχε καμία πληροφορία από πριν για διαθεσιμότητα και τιμές.
Pros: The care was good quality and new
Cons: The cheating with regard to their fuel policy which increased the cost of hire by more than 25%, the amount that I thought I could have saved against the big companies that I normally use.
Pros: The car was in good condition.
Cons: Take the good condition of the car aside, everything else was bad. We had to wait in the airport for 45 minutes for the shuttle. Then we had to wait another two hours and a half in the company office to receive the car. Our flight arrived 10:30 pm, we only received our car at 2 am. The employee who was at the desk is very inefficient and lacks communication skills let aside the absence of any customer service skills. I would not recommend centauro to anyone... STAY AWAY FROM THEM.
Cons: 1 hour 20 min wait At Airport for a shuttle Took full payment despite my deposit when I questioned it was told it would be in my account on 2 days that was 6 days ago still no money