Centauro at Athens Airport

Cons: Unfortunately nobody came at the meeting point (arrival hall B) to take me to the shuttle bus. My flight arrived at 6:50. I was waiting at the meeting point from 7:00 to 8:17. I have pictures of the existing clock at the meeting point to prove it. I tried to call Centauro several times but they didn’t answer the phone. They answered in my call at 18:05 and they told me that between 7:00 and 8:00 they picked 10 people but they refused to prove it.

Pros: Bardzo nieprzyjemy opryskliwy personel. Samochód w stanie tragicznym, miał uszkodzony każdy element nadwozia. Gdy poprosiliśmy o spisanie z nami protokołu odbioru takiego auta, to kazali nam sobie zrobić zdjęcia i "spadać", bo mają kolejkę chętnych. A w dniu oddania doczepili się do małej ryski na masce pod szybą. Mieliśmy na zdjęciach kilkadziesiąt dużych uszkodzeń (w tym dach, jakby go ktoś postukał młotkiem), na których się skupiliśmy, ale oczywiście tej ryski nie sfotografowaliśmy...

Cons: Obciążyli moją kartę kredytową kwotą 360euro za tą "szkodę" (znowu bez jakiegokolwiek rachunku/dokumentu/protokołu) twierdząc, że z ubezpieczeniem mamy to sobie załatwiać. Wypożyczamy samochody na całym świecie kilka razy w roku, ale z taką bezczelnością jeszcze nigdy się nie spotkaliśmy.

Pros: Cantauro was fine. Discover Cars is not.

Cons: Cantauro was fine. Discover Cars is not.

Pros: Nathing

Cons: Nathing i didnt get a car , my flayit was dilat and no wane pik me up yours comepeny was cloosed.

Pros: Overall great service and good quality car.

Cons: The pickup was a bit confusing, but worked out in the end.

Pros: Agent was also very helpful and hospotted us so that we could get our location on Google maps.

Pros: Very kind the girl in drop off, kindly and helpfully!

Cons: In check in no one informed that the car was lpg!

Cons: Overall it took us 2 hours from arriving to the meating point till we departed with our car. At first the agent wasn't where he was supposed to be. after quite a long time he placed a sign in the meeting location but it took another 15 minutes for him to arrive. than we waited another 20 minutes for the shuttle to arrive "cause they had only 1 representative and one driver" on this day

Cons: Bad service ,110 euro insurance for fuel ,did not accept any master card, my car was peugeot 208 and give me opel corsa

Pros: Value for money

Cons: That I could pay only with credit card. Normally I pay my debit card and pay for deposit by may credit card. In my case credit card has worse currency exchange ratio, therefore I prefer to pay by debit card.

Pros: We waited over an hour for pick up and the driver was rude

Cons: Once we arrived to the rental place everything was perfect

Pros: Service was terrible- waited for 2 hours to get the car, where we were told that other clients got premium booking, but when more people arrived they were served before us, even with normal booking like ours. When dropping the car - the staff knew exactly where the tiny mark was , without me pointing at other ones which were more obvious and we had pictures of them.

Cons: Was not able even to discuss the matter was charged straight away, for something that it classified as wear and tear

Pros: Seven star service indeed!

Pros: Good behavior by the counter officer. Brand new car

Cons: Not the best transportation to the office as i had to go on my own to pick up the car and then get back to the airport to pick up the rest of my family

Pros: Polite personnel - finally hired enough people

Cons: All done very well - nice job

Pros: The people were really friendly and the customer service was great. Very fast pick up and drop off, very economy car at a great price! Highly recommended

Pros: not much will never consider using this company again!

Cons: the charges upon return were bogus will send photos of the tire and why they carged for cleaning to discover cars.

Pros: the flight was late and the agent was closed althogh they had my flight details....

Pros: Nothing

Cons: Discovery Cars didn't underlined rented car ferry transportation not permitted. In Greece this Is limiting a lot. Take care. Very long waiting (50 minutes) for shuttle bus arrival to bring usato the car rental office. In addition very long check in and checkout procedures. I would like ti discourage to use Centauro rental Cars.

Pros: Nothing.

Cons: False information about road assistance in case of accident. Fraudulent behaviour at drop-off when the discovered a small scratch between many others in car interior and exterior and charged 350€ . They dont have correct registry of the plenty car microdamages.

Pros: Great new cars and cheap prices! Everyone is very polite and happy to assist! They are not scammers like other companies in the market and try their best for you to have a pleasant experience! I am a regular with centauro and will continue to be! You can't find a better car rental company in Greece at the minute! Hats off to them!

Pros: Just the person who brought me to the car and the airport. Very friendly ansd talkative. Besides that,.....Nothing

Cons: Extremely unpolite/rude people at the counter desk. Gasoline policy is take it full/bring it full, but I had to pay € 123,00 for the gasoline and upfromt he told me that I only got back € 102,00,. Why? "Service!" Bringing back the car he tried to treat me like a little boy. Snapping his fingers to "show me something." Back seat was a bit dirty. Just some dust from the foam of the COVER to keep the car clean. he wanted to charge me € 75,00 for that but I protested "in his language."

Pros: Very good service great staff and very good car

Pros: polite staff, good car

Cons: Worst customer service I’ve ever experience in my life

Pros: Quick and effective No bulshit

Cons: They didn’t pick up the phone for almost an hour and they didn’t appear to pick me up during my arrival. They didn’t have the category of the car that I booked and they claimed that what I got was an advanced offer. I didn’t want an advanced offer or a different category. They gave me an SUV-Jeep instead of Peugeot 208 for Athens where I needed mostly for finding parking easily. They didn’t show me how the car worked and I have never drove such car before. They charged me for petrol in advance.

Pros: Responsive, easy to find, quick service

Cons: Car had some issues with the power windows.

Pros: Friendly

Cons: Friendly

Pros: It was not what i asked for. Also quality and performance was very poor

Cons: They don't pick up the phones. I had to wait at the airport for 1 hour before someone pick me up to get the car. It took almost 2 hours from the time I arrived till the till I picked up the car etc. Also when I returned the car it is very difficult to find the place. The gps does not recognize the place. Very difficult spot and you have to make illegal turns if you missed the location. I had to ask other business premises how to enter the strange road that Centaurus is located.

Pros: Pick up from airport, speed of collecting the car, ease and straightforward dropping off.

Cons: Completely different car than reserved, much bigger in size which was quite inconvenient

Cons: I was advised to replace a faulty windscreen wiper but my money was not returned immediately at drop off after providing the receipt. The company does keep an extraordinary amount of money as guarantee though.

Pros: Very good quality car, clean and well presentable.

Cons: There was a definite attempt by the agent at return to identify the minutest of scratches, scuffs, dents in order to extract damages. Luckily I had taken extensive videos of the car at checkout and avoided all the attempts to extract more money from the rental. This is the third time Centauro has done this and I will not be booking with them ever again.

Cons: There was no one waiting for us in the designated area as per the voucher. No one answered the phone (made 4 calls and waited for 4 minutes each). It turned out that the instructions are wrong, we were supposed to wait until a centuro driver passes by and announces himself. No explanation as to why no one was asnwering the phone (i paid roughly $25 in roaming charges trying ro reach them) The location had one employee working, had to wait abt an hour to pickup althg there was only 2 other custmr

Pros: Great value for the money. Courteous and helpful staff.

Cons: I had no complaints

Pros: speed and efficiency

Cons: that there is no representative at the airport and a shuttle to the center is required car rental

Cons: There was an obvious attempt to get me to pay for damages the agent fully knew were already present prior to my rental. If I did not spend considerable time at checkout taking videos of every part of the car I am sure they would have charged me. Very underhand and unlikely I will use them again.

Pros: Good car, good price

Cons: Company told me that I can't take the car into an island. I had book ferry tickets so that was a waste, as I had to park the car for 9 days and rent another one at the island. You have to make it very clear in your web site, that when renting from Centauro, you can only drive in mainland. Also, the service was very slow at the office when picking up the car

Pros: Value of money - they also didnt have the car option we booked but gave us a bigger car at the same price.

Cons: Representatives were not waiting at the airport. We had to call and wait for the transfer to come get us and take us to the office to pick up the car. Without a sim card to make calls this wouldnt of been possible. Also you werent able to add a second driver on a particular date - they charged for the full period even though second driver was only needed for last 2 days.

Pros: That was my second attempt to rent a car from Centauro, but for my big surprise they had charged me from last year an amount of over 1,000 Euros. Last year I returned the car in a very good condition. They claimed that there was a "mechanical" issue.... nobody contacted me all this year... no phone call .. no email. This year I didn't proceed to rent a car from them because their action was more like a scammer to make me pay the amount because of the time pressure of my trip.

Cons: I heard there are more cases like mine with Centauro with other clients. Please be careful. I cancelled it this year and I rent a car from Avance. All went perfect.

Pros: Friendly customer service. Knowledgeable staff. Amazing and easy experience picking up and dropping off the car. Understanding of difficult situations and circumstances (changes in flight times).

Cons: I wouldn’t change a thing.

Pros: Professional service.

Cons: Takes a long time

Pros: Efficient and professional agents

Cons: Car was dirty, sand and the windows were tragically dirty. We had to stop to buy cleaner

Pros: democratic price

Cons: no inspection of car during pickup

Pros: I have terrible experience with centauro car rental No customer service The representative at the airport very rude waiting time was bad my family was separated Only one person was allowed to take the shuttle to pick up the carb The distance from the airport to centauro office was around 20 minutes which was another big problem for me to wait alone at the airport I will not recommend centauro in Athens the WORST

Pros: They were professional and helpful.

Cons: Condition of the car, I was given an upgrade, according to them, however the car itself wasn't clean and it was older than I expected.

Pros: They were efficient and helpful, everything was explained well.

Cons: The fuel cost was a little high to fill up on return, they also just take the bars on gauge as fill amount instead of filling and charging accordingly.

Pros: I usually have a really good and easy experience with Centauro but in August it was definitely a lot slower and not as efficient. When dropping off the car we gave ourselves plenty of time but the transfer bus didnt show. The staff said it would be 5 minutes. 25 minutes later and still no bus so they called him. He came 10 mons later but was in no hurry so I had to explain we were about to miss our flight. They really are not in a hurry so it would be easy to miss your flight.

Cons: We flew to Athens from Australia. When we found the representative, he already had a full car and couldn't take us. He said he would be 20 mins but he was over 40 mins until he came back. Then we had to wait for the other customers to go to the shop before we could leave. When we got to the desk we ran inside to get our car quickly because we were so exhausted by this point and the representative was extremely slow and on the phone.

Pros: The car was ok

Cons: A lot of waiting and slow transfer to pick up car from their office, in general not adequately staffed to handle more than a few people at a time. Also they charge up front for the gas (which is deducted at drop-off) which is not described well when booking from discover cars

Pros: The gentleman who helped me out. He had a great personality and very accommodating. His name is Aristeidis. Amazing job!!

Cons: The shuttle bus was not organized and it took too long

Cons: They scammed me! took 350 euro on some damage i didnt do.

Cons: Car offered was small i had to add money for upgrade. Received car with 75% gasoline returned with 90% but i got mail saying i returned with only 70%!!!

Pros: The rental desk people enforce me to pay 300euro for a full coverage car insurance while I have already paid for the same reason 144.98euro to DESCOVER CARS. Other wise they deny to rent me the car.

Cons: But memories.

Cons: The staff was not friendly and told me that I don’t have insurance even though I paid you for one. They made me buy an insurance in an extra 162 euros

Cons: The car rental booking stated "fuel level" top to top expecting full level during the delivery and return it full level. This does not occur and forced to accept the car rental at a fuel level for example m8ne was 30% which is very difficult to calculate the 30% fuel level on the returning car. They do not have a fuel pump on site.

Pros: easy drop off, even though we had to wait 30 mins for the shuttle bus to the airport. Deposit was refunded on timely manner.

Cons: during the pick up the agents were trying to sell additional insurance. When declining, the lady threatened us we are not insured and the slightest scratch will result in huge charges. When I declined, she stopped answering my questions and did her paperwork. We escalated to the manager who apparently had a good time with his colleague - he also refused to mark existing scratches on the contract. Only after multiple requests he went out and did this. Very poor customer service.

Pros: New car. In good condition and clean.

Cons: Opening hours. Force you to take extra insurance by instilling fear mongering scenarios. Don’t take Amex which provide extra insurance.

Pros: Shuttle bus was on time.

Cons: Horrible service. They try to scam you for any reason they can. Sam happened with another customer waiting for pick-up with us.

Pros: They tried to force me to get full coverage with 290€ and in the end they didn’t give me the car when i refused

Cons: They tried to force me to get full coverage with 290€ and in the end they didn’t give me the car when i refused

Pros: The vehicle was clean and in good condition

Cons: 1. Pick up from the airport takes over an hour. 2. At the time of receiving the car, there was aggressive pressure to add additional insurance of hundreds of euros. More than three times the rental cost. 3. Advance payment for a full fuel tank that has not yet been returned to the credit card account.

Pros: Awful customer service, people that should not be working with customers, very rude , very unpleasant experience. Also they tried to give me a car in a lower category than the one I paid for.

Cons: Because they were trying to sell their insurance and claiming that I haven’t paid anything. They were trying to charge me stuff without explaining what they are charging me for. Staff at the desk were very rude and bored that they were at work.. because I had to wait 1h and half in the airport with a toddler waiting for them to pick me up, when I called they said wait there, nothing else… no other information whatsoever !

Cons: Terrible service. We waited 50 minutes at the airport for the shuttle to pick us up. I walked continuously around the area we were to wait and saw no one. I called 5 times. 2 times they picked up and said I was in the right place. Finally we spotted a guy with the correct logo and he was buying himself a coffee! When he took us out to the car, there were already 5-6 people in there. I have no idea how long they waited.

Pros: The car is new

Cons: No one waiting at the airport, they said 10 min he will come after I called he came 25 min later and we waited another 20 min , he didn’t help with the luggage all the way to the car to put it inside the car and take it off from the car both ways

Cons: The company was not answering phones, we were trying to find the representative around the arrival area. Then a guy appears that we could tell is from the company due to a notebook. He was not even searching for any pick up nor a label with our name as stated . After chasing him around we managed to get into a van, to be dropped at the location of pick up, which was quite far from airport. The guy was driving like crazy, changing lines without any indication.[ Not enough space to state more.]

Pros: Worst car rental company I've ever experienced.

Cons: They don't answer phone calls, they wont show up to pick you up even after 2 hours of waiting.

Pros: I took the care day later and I dropped one day before.t

Cons: The agency open only between 007.00 untill 11.00

Pros: new car. The stuff very kind and helpful

Cons: all good

Pros: Nice people, no hidden charges

Cons: The shuttle service from the Airport requires an upgrade, so We can find the shuttle quickly...

Pros: Good checkin

Cons: Bad returns

Pros: New and good vehicles.

Cons: Slow service. The car was excellent but not clean from the outside.

Pros: personal

Cons: keep money for fuel

Pros: I liked the agent we met at the airport, she was amazingly understanding of our long Ferry ride from Ikaria. I liked the choice of vehicle we got.

Cons: I wasn't aware of the full tank policy upon return and the deposit associated with it, and I was glad I could cover the hefty deposit for insurance all of which would be refunded once the car was returned in the condition it was rented (full tank of gas, and no damage).

Pros: Drop off procedure was good and quick

Cons: Staff came half an hour late at airport instead of meet and greet! After reaching at the office as well they were just talking to the known customers and were wasting customers time. Wanted big deposits as well, even if they had really poor customer service!

Pros: Free shuttle to and from airport. Reasonable price.

Cons: Free shuttle to and from airport.

Pros: Is near airport in Athens

Cons: No answering the phone when I arrive waiting a lot until someone pick you up, they did not accept the full insurance that I purchased on line and they ask me to buy one more time full coverage insurance, they want to give other car than the one I rent , they say it was same category? They car was there but they want me to wait 2 hours for the car or pay extra, on delivery i request to deliver 1:30 hours later if is possible and they want to charge full extra day ? Actually all ridiculous

Pros: value for money is maximum

Cons: short instruction on car operation was absent

Cons: Did not meet us, had to find other rent company

Cons: they asked for a fuel guaranty

Pros: The easy access to the motorway.

Cons: The staff were going out of their way to find fault with the returned car. I'm glad I took a video when I picked the car up. As usual trying to push the full insurance.

Pros: Simple, direct, efficient, kind

Cons: Nothing

Cons: I pay extra money for the full cover protection… They say that i pay in discaver cars is only if is not my fault in accident … and if I don’t want extra charge and no money deposited needed if I take the full cover And 2 think they changed me 121€ for the tank and if I give it back full to full they give me back the money

Pros: My experience started off rocky trying to find the shuttle but in the end, I was very happy. Good people, easy process, and a nice car…plus very affordable.

Pros: Staff was very nice and helpful. Thank you again.

Pros: Low mileage car

Cons: The non availability of a close category car. Renting a small car and have not alternative cars, even one, two, three categories close is a problem.

Cons: Even though you’re asked what time you’ll arrive, they don’t say anywhere except deep in the terms and Conditions that they charge an extra fee for a pick up after 11. It’s 40 euros! Almost 1/2 of our whole rental fee!

Pros: It was very kind and the very nice car good stuff very friendly and thank you for lambrini

Cons: Everything good

Cons: I wasn’t happy that I was not given a full fuel tank. It meant I had to worry about buying fuel late at night on my own in an area I didn’t know. It was also a bad system as it meant I had to try to approximate how much I needed so as not to overbuy. I didn’t guess correctly and consequently bought much more than I needed.

Pros: Good value

Cons: Long time to check in. Even as a returning customer, it takes some 15 minutes to finish the process

Pros: היה שירות ממש טוב מהדיילים אדיבים ונחמדים והרכב היה טוב

Pros: Agent friendly and efficient, car good and clean

Cons: This company had only customer-hostile policies: Charge money for gas (they refund it later), road assistance is not included, but they prescribe a particular company to tow at customer's cost, etc etc.

Cons: I received the car with a fault, I had to drive to the agency to get a replacement, and had to pay money as they charged me with the fault (I couldn't see the fault as I picked it up at night time)

Pros: Car smells of cigarette smoke. The digital screen in the car cannot be connected to Android.

Cons: 5 hours late for the return of the vehicle I was charged 31 euros, more expensive than all 4 trading days. Fuel tank not full, incorrect estimated measurement,

Pros: How fast and efficient the people serving you special Grigoris at the Athens office

Cons: It took next to 2 hours to get the car from the rental office. Threy were very unfriendly and had no interest to provide any informations for that long waiting. Additionally, - I´reservated a small budget car like peugeot 205 - and they want me to take an SUV because they have no small car. It ended up with a Opel Mokka, - nice car but for my porpose to big.

Pros: The pickup process was time-consuming and onerous. It took nearly 2 hours after exiting baggage claim.

Cons: Upon arrival at the rental agency, I had to carry my heavy bags to the car, with no one offering to help or acknowledge my need. The drop off was relatively easy in comparison.

Pros: The service is amazing and the car rental prices are unbeatable! Nikoleta is an excellent service desk respesentative and she helped us in every step even when we had an unexpected challenge. Definitely I recommend this company and I will rent again!

Cons: All experience was great!!!

Pros: french speaking representative nice car clean easy at the dropping it was far from the airport but in a way it was good because easy to pick up

Cons: I don't know why but my credit card didn't work for the amount to be frozen, so we had to take the full coverage insurance for the car which we already have with our credit cart. So we had to pay 2.5 more we have anticipated

Pros: It's the second time I booked from Centauro Athens, very good value for money and in both cases I got new clean cars.

Cons: In both cases I noticed that there weren't enough desk agents to serve all the clients, in some moments there was only 1 handling a big group of people, probably this is one point that can be improved!

Pros: Unacceptable behavior of the staff

Cons: Unacceptable behavior of the staff

Pros: It was a good en clean car. Shuttle service to airport (10 minutes) works okay.

Cons: Unfriendly desk staff and time spent picking up the car. Failure to comply with petrol level agreement.

Pros: Polite. Helpful.

Cons: I could pick up the car from Centauro facilities rather than wait at the airport for 1+ hour in order to then get delivered there by car

Pros: The service was professional and quick

Pros: Good quality car, low price, professional staff, efficient drop-off even though the car was pretty dirty.

Cons: A bit away from the airport, som collecting and dropping off car takes some time. The amount reserved for fuel seemed a bit excessive.

Pros: The agent in the drop was amazing. The website is super useful.

Cons: The phone service is terrible. It’s hard to find the agent at the air port. I wait a long time at the drop. The prices of the extra is expensive.

Cons: Everything was great. No complaints but after renting a car in Naxos, everything in Athens seemed longer and more complicated.

Pros: Professional and fast.

Cons: Car had some scratches - but they were all listed on the report in advance, so it was not a problem at all.

Pros: The service was not good.

Cons: The woman serving us actually stopped serving us on three occasions to have an argument with one of her staff, they were literally yelling at each other behind the counter. It took us an hour an a half once we got to the rental place to collect the car, they wouldn't accept myself as a driver with my husband's credit card so we had to pay for an additional driver. Then when we were almost finished she tried to push extra full insurance on us, saying people in Greece will damage our car for fun.

Pros: Hey When I arrived at the branch, they offered me another car because they didn't have the small car and told me it was the same price After checking I see that I was charged twice as much as I should have been I will ask for your help

Cons: Hey When I arrived at the branch, they offered me another car because they didn't have the small car and told me it was the same price After checking I see that I was charged twice as much as I should have been I will ask for your help

Cons: Nickel and dime fee

Pros: Quick drop off, shuttle bus, easy to locate.

Cons: Dirty vehicles (vomit in car 1) and the fact I did not get the size of car first time that I had booked.

Pros: The people of cCntauro were very nice and friendly and everything went very quickly. I definitely come back to rent a car of them.

Pros: Very efficient agents Car new and clean

Cons: A bit far away from the airport but the service provided was good

Cons: 3 hours to pickup up a car that didn't start on a dozen occasions while traveling with my teenage dsughter

Pros: nothing

Cons: charged after cancelling reservation

Pros: Terrible..never came for me at the airport

Cons: the shuttle never came for us

Pros: After waiting for 45 minutes to speak to a rental agent. It was obvious they didn’t have the car I requested. A van. She (rude and sarcastic) rental agent proceeded to tell me what my credit cards (Amex platinum and 2 Visa cards (debit) would not work. I had fully insured and had paid for the car. They insisted on $1440 in a deposit. I offered cash they declined and she wouldn’t even attempt to use my Visa. Had to go back to the airport and rent from another company in peak season in Greece.

Pros: Amazing representatives who were very helpful and caring.

Cons: When we arrives at the airport, we had to wait a bit longer than expected. There was no one in the arrival hal like it was said on the voucher.

Pros: They were ok

Cons: The drop off was ok easy enough, the transfer to the airport took too long waited 50 mins for someone to take us, to relaxed

Pros: Nothing did not get the car

Cons: They accepted a car rental at 23h at the airport. My flight got delayed we got to the airport at 23h30 and they close at 23h. They left us stranded at the airport with no car nowhere to sleep and said you can get your car tomorrow morning. We were expected elsewhere we were not staying in Athens. So be careful with Centauro

Pros: Not much

Cons: Core objective to deceive customers into add on insurance requirements, difficulty with payment systems, amount of deposit required if centurion insurance not paid for.

Pros: NOTHING

Cons: They did not have the car or it's equivalent that I paid for

Pros: nothing

Cons: they c

Pros: Nothing

Cons: Everything. Car was filthy, not the car size I booked, took 2 hours to pick it up, zero petrol, worst customer service EVERYTHING WAS TERRIBLE

Pros: Agent at car center was lovely

Cons: Shuttle. Arrival representative. Insurance condition excluding islands.

Pros: Never got the car because the guy who was seposed to pick me up never showed up.

Cons: Never got the car because the guy who was seposed to pick me up never showed up.

Pros: Very affordable price.

Cons: Long wait time at check in.

Cons: No agent at airport and no one answers the phone,

Pros: Nothing

Cons: Bad service, too much delay, not polite

Pros: Mostly efficient, and good service

Cons: Screenwash was just water it seemed, so better screen wash needed. A way to have proof that all is ok with the car when returning rather than just a verbal ok

Pros: good price

Cons: took ages to collect the car, plenty of forms and confirmations of flights and stay. never before had to provide so many things. ladies behind desk definetly overworked and dont care anymore. on return staff busy with rentals and send me to look for their colleague outside to deal with car return. took good 40min to get someone to check the car and return deposit. prefer to pay a bit more to not waste time.

Cons: Terrible company! Do not rent a car here! Didn’t manage to get a car as they didn’t accept my credit card. I’ve tried to offer different cards, add to add additional driver and their answer was always no and after 1 hour had to leave without a car. Staff super arrogant! Avoid at all cost! It’s also 20 minutes shuttle service from the airport.

Pros: Shuttle to airport

Cons: Rental was difficult to find for return - all correspondence was written in greek on. Contract - vehicle washer fluid was empty at pickup

Pros: Clear communication

Cons: Time picking up and dropping off. Trying to push additional costs

Pros: Bad when picking the car ( smart cover) ??????

Cons: You did not tell enough clear the "smart cover ". I thought I paid 1100 € deposit as I have done earlier bokings.

Pros: Centauros is bad company so far. I like to use discover cars for rentals, but now I think different. What a horrible experience.

Cons: They sent me an email in the middle of my vacation demanding to drop back the car in same city and the contract conditions signed since the beginning were clear: pick up in Athens and dropping off in Santorini as per system, as per voucher, as per documents but they just changed everything and I had to pay a lot of money and time with another booking in different company.

Cons: I couldn't rent a car even if I paid for it as no one was waiting at the airport and also no one was picked up phone even. I tryed may times contact the company to get my money back but no one was answering. I had to rent a car from another company.

Pros: It was fast and I received a very good car. They also helped me to get back to my hotel nearby. That was super sweet!

Cons: All was good.

Pros: cheap

Cons: service is slow Told me the insurance via Discovery cars was insufficient, tried to force me to buy theirs. asked me to pay an extra +-€150 for roadside assistance which included in documentation from Discover cars. always (3 times this year have to wait 30 to 45 minutes for a shuttle bus) long wait to get service. document signing procedure is slow. after multiple visits always have to fill in same info. all cars have flat tyre light on, had to inflate tyres twice in 12 days

Pros: Good

Cons: Distance from the airport

Cons: Car too many scratches and I need to take a video to record all the scratches and damages.

Pros: Excellent

Cons: I didn’t like the service provided by discover cars.com

Pros: Cheap, not very far from the airport

Cons: Petrol policy and insurance

Cons: Our flight was canceled due to strikes, we called them and tried to extend the rental. That wasn’t possible because the car wasn’t available, so we booked another car for the two extra days. When we came to change (over an hour driving), they said we could keep te same car!

Pros: Super nice and professional

Cons: Hard to get to ….we had to go around a few times before we figured it out

Pros: I RECEIVED A VERY GOOD CAR

Cons: IT WAS DIFICULT TO FIND THEIR OFICE

Cons: My flight was delayed. I arrived 10 minutes late to the pick up point. I tried calling the rental car call centre. No answer, no car!!

Pros: friendly and close to the airport

Cons: all ok

Pros: Fast procedure

Cons: No debit card accepted

Pros: Prompt and efficient

Pros: Good service

Pros: Fast and friendly service

Cons: They do not open until 7am, so if you have an early flight, you have to drop the car off the day before & order a taxi to your hotel because their shuttle only goes to the airport. They are NOT located at the airport and was hard to find

Pros: Excellent customer service both at pick up and drop off.

Pros: Everything!!!!

Cons: Distance from airport! But this is nothing due to the fact that centauro company has mini bus and pick at any time with excellent, profesional andcthe most polite people I ever met. From now on only from Centauro I will rent cars in Greece!!

Pros: Fast and cheap

Cons: Fast and cheo

Pros: Η αντιμετωπιση στο γραφειο για να παρω το αυτοκινητο: ευγενικοι, αποτελεσματικοι κ γρηγοροι.

Cons: Σχεδον 1 ωρα για τον αντιπροσωπο να βρεθουμε στο αεροδρομιο, μετα απο 3 τηλεφωνηματα μου!!

Cons: NOT SO POLITE STAFF. I BOOK A DIESEL BUT I TAKE A GASOLINE CAR ..........

Pros: Great, quick, and professional service

Cons: Nothing

Pros: Their friendly willingness to serve custommers

Cons: It was not specified in the contract how many photos with details of car damages were available, in case there would be a contest of damages on the car return.

Pros: Fraudulently scammed me for $150 for a dot chip on window that was there before renting. But your staff told me not to bother with photos to verify later as it was too small. Centauro are crooks.

Cons: Car was dirty. No windshield fluid. Tires needed inflation. Stole $150 for false claim of damage on return. I will be publicizing how bad Centauro is widely on social media. I also advise multiplie Fortune 100 companies and will share my experience with their travel sections.

Pros: shuttle to and from the airport

Cons: nothing

Pros: Welcoming staff. Efficient and helpful.

Cons: *****

Pros: The only think I really liked is that they finally gave me a GPS which they had at all times but did not want to help me getting it

Cons: We got to the airport and we could not find a representative. We waited for 45 minutes until we found the representative van parked outside when the instructions were he would be waiting for us in arrivals. When we got to the location to pickup the car, they lady was rude and seemed in a hurry to get home. We told her we wanted to know if the car had GPS, she said no. We asked if there was a car with a GPS and she said no. Then she suggested to cancel the booking and take a taxi.

Pros: Fantastic service by Centauro overall, they even gave me an upgrade on the car I’d booked!

Cons: There was nothing I didn’t like.

Pros: Car quality

Cons: Nothing, except difficult to find the way to the company.

Pros: I am charged for a full tank of fuel but the vehicle is not full. The amount is refunded if I return the vehicle at the same state of fuel refill but it is annoying when the vehicle is not full and I have to either perform trial and error or return it with more fuel, especially when I am pre-charged for the full amount of fuel.

Cons: No one checked the vehicle with me and there were several damages not tracked. also the vehicle needed a service, tyre pressure sensors were activated and the remote control was running out of battery.

Pros: No pressure selling of additional products

Pros: They were very helpful and gave suggestions of places to see during my stay. I also got a free upgrade

Pros: the return was hassle free with insurance.

Cons: wanted the car a couple of hours earlier because I accounted for delays and made me wait. I ended up returning the car much earlier than I anticipated, so in the end it balanced. Just made it a big deal that I couldn't get the car a little earlier.

Pros: Friendly & efficient service, good cars

Cons: Didn't pick us up from the airport, had to call them

Pros: Very professional and friendly. English was very good.

Cons: Nothing! Everything was excellent.

Pros: Friendly helpful staff

Cons: My flight was delayed and we couldn’t reach Centauri after hours. Also, after 24 hours the reservation was dropped, but this was not clear to me. Luckily the staff was able to set up a new reservation

Pros: My experience was terrible. I was out of pocket for having to pay for a taxi and you have still withheld my deposit. You didn’t meet me as agreed nor did you notify me that you were leaving.

Pros: Not sure if I like there service.

Cons: Lack of clarity. I reserved the car online arriving to Greece they request an international driver license. They could do better. I request to cancel the rent they said you will lose your money. Finally I managed to get one the car I reserved was Peugeot 2008 I got Jeep.

Pros: they are great

Cons: nothing to mention

Pros: Quickly managed, transparent, pricing OK

Cons: I was not aware of the 900€ sum that was blocked on my card. Should be clearly communicated

Pros: The car itself was great and in great condition.

Cons: They don't have a booth at the airport. My flight got delayed and the representative that was supposed to pick me left because the plane landed a few minutes after their working hours. Very hard to reach on the phone. When picking up the car I was told the fuel bar is at 3/4 and I should return it that same. When dropping off the car I was asked why the tank is not full as the contract said it should be full. Luckily I had pictures.

Cons: driving out of the airport.the location

Pros: No services provided at all by the company. The booking was supposed to start on 13 May , today is 20 May and I am still waiting to be informed what happened. It is worth noting that I have severals reservations through discovercars and centauro.

Cons: No services provided at all by the company. The booking was supposed to start on 13 May , today is 20 May and I am still waiting to be informed what happened. It is worth noting that I have severals reservations through discovercars and centauro.

Cons: They couldn't change the name of the main driver to match with the good credit card we use, even if we can pay on internet with a card that is not belonging to the main driver. They couldn't change anything because it was 5 minutes after the start time of the rental. But we were at the rental desk before and had to wait

Pros: Car was dirty, had many scratches/dents on the body, and the check engine light came on and off intermittently. Confidence in the car was low, but it ultimately worked fine throughout the trip.

Pros: Delivery time was really fast

Cons: Awaiting time for pickup from the airport

Pros: nothing

Cons: incorrect policy

Cons: The person who was helping in their office asked i had to purchase their own insurance and it costed 3 times of the actual renting amount even though i had my own full coverage insurance. The reason was my american drivers license. I asked the other customer who was from U.K. about it, he said he didn't have to purchase Centauro insurance. I tried to go back to the airport to rent from another company but they said i had to wait long for their shuttle to return to airp so ipaid quadruple amount.

Pros: Quick pick up process

Cons: Hard to get hold of on the phone

Pros: Fast delivery and picking up

Cons: Category of booked car changed in the office .

Pros: Helpful staff and weren’t too fused about checking the car even though I didn’t buy a car hire insurance from the.

Cons: Charged more than what was agreed with discover cars.com and applied a monstrous refundable security deposit on my credit card. I got it all back in the end but it may be a blocker when you get there and may happen not to have enough credit on your card. The car also had quite a lot of scratches before I pick it up and had to video record all the damages on the car because they didn’t bother recording it in our agreement.

Cons: Unacceptable delay to everything

Pros: Fast , good price , good car condition

Cons: המיקום רחוק מהשדה

Pros: I liked the airport shuttle driver who jumped in and helped me return the car while the agents were busy. He was really helpful and kind.

Cons: The car service was overdue by over 6,000km and the tyres were deflated.

Pros: Price

Cons: Rude agents

Cons: Very angry man when I returned the car, very little service, ..

Pros: Drop off was very fast and the shuttle took me to the airport in no time

Cons: When we arrived, we had to wait 15 minutes for the representative to arrive and we weren't sure if we were in the right place

Pros: Nothing

Cons: Even though Centauro was aware of my flight details the rep kept me waiting at the airport for about 30 mins. I discovered damage to the car 40 minutes after I left the site. I photographed it immediately and mentioned it to them when i returned the car. They charged 250 euros as an excess, even though the damage was there at the start and not my fault. They simply told me I should have photographed it before leaving the site. It was dark. I didnt see it.

Cons: 1. Not available 24/7 car pick up and drop off 2. After leaving the car and while we were waiting for the driver to pick us and get us to the airport, we were left behind because others who dropped their rental cars after us rushed to the mini Van and took our place. When I complained the driver didn't get someone out to take us, instead he said he would pick us after coming back from the airport. So instead of taking us first we were left behind because we waited and didn't run to the van.

Pros: rather easy dropping

Cons: delays on picking the car, no service at al at pick up, they gave me a terrible large car (Peugeot 301-1500cc) for my traveling around the centre of the city instead of a small car that I have booked from the platform

Pros: They are very efficient, friendly and good value.

Cons: This time car's interior and exterior was not clean. I picked it up since I was in rush.

Pros: Fast, honest and good value

Pros: Overall pretty good, would rent from them again. Seemed to be like the other big rental car companies.

Cons: Slower process picking up from the Athens airport and transporting back to the rental car facility.

Pros: When we arrived our car was not on-site, but another (smaller) car came in rather quickly and they turned it over to us immediately allowing us to drive away on our vacation rather quickly. This was great!

Cons: Our car was not actually onsite when we arrived, so were told we would need to wait for about 30-minutes (we arrived at the time of our reservation). Luckily another car was returned shortly after receiving this message, so we were able to take it (it was smaller - no cost savings was reflected, but no biggie). Therefore, the car had not been cleaned prior to taking it, but it was pretty clean regardless. There was no wiper fluid in the car, which was a smidge challenging, but not a big deal.

Pros: Fast pickup, fast drop off, very nice staff (Sofianna especially at the front desk). They gave us a better car for the same price. Perfect.

Cons: Everything was perfect, maybe the waiting time for the shuffle to the rental car company took longer than I expected.. We had to wait around one hour.

Pros: Everything explained clearly and professionally

Cons: Nothing

Pros: Nothing! False promises!

Cons: The representatives provided zero service to my 80 yr old father on arrival after along trip. Refused rental of the car because he didn't have a international driver's license. An optional item! Left him with no vehicle. Did not assist to provide an international driver's license. Could have been completed there through internet. Only tried to upsell. Provided no customer service what so ever. Only acted to get rid y him. Disgusting!!!

Pros: Efficient and quick check in and check out

Cons: No complaint

Cons: They cheating thaeir clients. If you are not a citizen of EU be ready that you will face problems with this company. They will find a way how to demand additional mony from you.

Pros: Fast and clear procedure. Attentive personnel.

Pros: Quick service and good value for the brand new car we drove

Cons: Nothing

Pros: Nothing

Cons: They are rude, cheeky Not ready to listen And without a sense of service at all. We really felt that we were being bullied and not willing to listen

Pros: Easy to find, good service in general. Cars could be treated better.

Cons: It was stated that debit card will be accepted for payments and for deposit, we paid 40 euros more for this option specifically - in reality debit card was not accepted and only card they accepted was Credit Card. windshield wipers need replacement, very poor condition, luckily it wasn't raining much during renting period. my original type of car for upgraded for free, but it only affects the size of the car - I got bigger car (peugeot 3008) instead for Ford Focus but the engine was weaker 1.2

Pros: They were very helpful with an issue I encountered

Cons: They were not in a position to offer an acceptable solution to an issue I encountered (although I underline it was not due to their fault)

Cons: Bad service. tried to sell extra insurance even though I bought this when booking the car.

Cons: Bad service. tried to sell extra insurance even though I bought this when booking the car.

Pros: The delivery was fast and easy. But I fear that if there was a bump or scratch I would still be there...

Cons: The overall experience with bad customer service - trying to sell extra insurance, talking bad about your business partner that we booked the car through and the overall state of the car. Even though I was told many times the cars are NOT new - they have several scratches and small bumps outside. In the inside the interior was worn and well used. I payed extra for a larger car, but the friends i traveled with got an upgrade for a lower price - maybe because I complained. The car did its job

Pros: Excellent service. Representative easily found at airport and shuttle bus was very clean and under 15 minutes, I was in my rental car!

Pros: Price is incredible; quality of car very good; friendly service

Cons: Needed more reps on the desk at the office; not being based in airport is minor negative

Pros: Everything was perfect, I liked very much the car was desinfected due to covid 19

Pros: Very clean car... Sterilised in accordance with their new covid 19 business rules. Staff very good.

Cons: Nothing.

Pros: Drop off and pick up was easily stream lined, staff was polite, efficient and well knowledgeable.

Cons: Finding someone for help, finding a representative on the phone which was supposed to be the Greece service number and the car had an issue which I couldn't report and it made driving slightly dangerous but I couldn't report since, again, I couldn't find a representative.

Pros: Poor and unethical

Cons: Poor and unethical

Pros: Only the car

Cons: Long waiting hours, location, service, lack of information, not able to take responsibility, trickyness

Cons: Only thing I didn't like is the fact that I wanted to extend my booking and I had to return the car first and make a second booking. Fortunately It worked because I was near. If I wasn't I would have had to travel all the way back to do it. I should had been able to manage my booking from anywhere.

Pros: excellent value for money car, great professionals

Pros: Good value, low mileage car in good clean condition

Cons: Off airport location slightly inconvenient but transfers were quick and efficient

Pros: Clearly noted!

Pros: Easy to find pick up point at airport, great newish car

Cons: When I point out the cigarette lighter socket did not work, the woman behind the desk was very off hand, quickly became apparent she was not going to be of any help, became worse when I made issue of the car having chips scuffs a Mark's on it, refused to do a walk round check telling me with a wave of her hand to take photos, as for the cig lighter, because I could not charge the sat nav we had a horrendous journey getting through athens traffic, 2 hour drive to nafplio took 4-1/2 hours,

Pros: friendly staff, always smiling

Cons: I found the extra all iclusive insurance at 22 euros a day a little expensive.

Cons: The 750 euro deposit not yet refunded, today is the 3rd day after closing the contract

Pros: Efficiënt and Professional service.

Cons: Conditions differing from the confirmed, half full fuel in stead of full to full, the fuel payment required for the 1/2 tank and in reality the tank was only 40% full.

Cons: Παρά πολλή ώρα αναμονή για τα πάντα( λίγοι υπαλληλοι) Αδυναμία διακανονισμού online για παράταση μίσθωσης.επρεπε να ταξιδέψω πίσω στο Μαρκόπουλο για να ανανεώσω τη μισθωση και δεν υπήρχε καμία πληροφορία από πριν για διαθεσιμότητα και τιμές.