Centauro at Athens Airport

Cons: 1. Not available 24/7 car pick up and drop off 2. After leaving the car and while we were waiting for the driver to pick us and get us to the airport, we were left behind because others who dropped their rental cars after us rushed to the mini Van and took our place. When I complained the driver didn't get someone out to take us, instead he said he would pick us after coming back from the airport. So instead of taking us first we were left behind because we waited and didn't run to the van.

Pros: rather easy dropping

Cons: delays on picking the car, no service at al at pick up, they gave me a terrible large car (Peugeot 301-1500cc) for my traveling around the centre of the city instead of a small car that I have booked from the platform

Pros: They are very efficient, friendly and good value.

Cons: This time car's interior and exterior was not clean. I picked it up since I was in rush.

Pros: Fast, honest and good value

Pros: Overall pretty good, would rent from them again. Seemed to be like the other big rental car companies.

Cons: Slower process picking up from the Athens airport and transporting back to the rental car facility.

Pros: When we arrived our car was not on-site, but another (smaller) car came in rather quickly and they turned it over to us immediately allowing us to drive away on our vacation rather quickly. This was great!

Cons: Our car was not actually onsite when we arrived, so were told we would need to wait for about 30-minutes (we arrived at the time of our reservation). Luckily another car was returned shortly after receiving this message, so we were able to take it (it was smaller - no cost savings was reflected, but no biggie). Therefore, the car had not been cleaned prior to taking it, but it was pretty clean regardless. There was no wiper fluid in the car, which was a smidge challenging, but not a big deal.

Pros: Fast pickup, fast drop off, very nice staff (Sofianna especially at the front desk). They gave us a better car for the same price. Perfect.

Cons: Everything was perfect, maybe the waiting time for the shuffle to the rental car company took longer than I expected.. We had to wait around one hour.

Pros: Everything explained clearly and professionally

Cons: Nothing

Pros: Nothing! False promises!

Cons: The representatives provided zero service to my 80 yr old father on arrival after along trip. Refused rental of the car because he didn't have a international driver's license. An optional item! Left him with no vehicle. Did not assist to provide an international driver's license. Could have been completed there through internet. Only tried to upsell. Provided no customer service what so ever. Only acted to get rid y him. Disgusting!!!

Pros: Efficient and quick check in and check out

Cons: No complaint

Cons: They cheating thaeir clients. If you are not a citizen of EU be ready that you will face problems with this company. They will find a way how to demand additional mony from you.

Pros: Fast and clear procedure. Attentive personnel.

Pros: Quick service and good value for the brand new car we drove

Cons: Nothing

Pros: Nothing

Cons: They are rude, cheeky Not ready to listen And without a sense of service at all. We really felt that we were being bullied and not willing to listen

Pros: Easy to find, good service in general. Cars could be treated better.

Cons: It was stated that debit card will be accepted for payments and for deposit, we paid 40 euros more for this option specifically - in reality debit card was not accepted and only card they accepted was Credit Card. windshield wipers need replacement, very poor condition, luckily it wasn't raining much during renting period. my original type of car for upgraded for free, but it only affects the size of the car - I got bigger car (peugeot 3008) instead for Ford Focus but the engine was weaker 1.2

Pros: They were very helpful with an issue I encountered

Cons: They were not in a position to offer an acceptable solution to an issue I encountered (although I underline it was not due to their fault)

Cons: Bad service. tried to sell extra insurance even though I bought this when booking the car.

Cons: Bad service. tried to sell extra insurance even though I bought this when booking the car.

Pros: The delivery was fast and easy. But I fear that if there was a bump or scratch I would still be there...

Cons: The overall experience with bad customer service - trying to sell extra insurance, talking bad about your business partner that we booked the car through and the overall state of the car. Even though I was told many times the cars are NOT new - they have several scratches and small bumps outside. In the inside the interior was worn and well used. I payed extra for a larger car, but the friends i traveled with got an upgrade for a lower price - maybe because I complained. The car did its job

Pros: Excellent service. Representative easily found at airport and shuttle bus was very clean and under 15 minutes, I was in my rental car!

Pros: Price is incredible; quality of car very good; friendly service

Cons: Needed more reps on the desk at the office; not being based in airport is minor negative

Pros: Everything was perfect, I liked very much the car was desinfected due to covid 19

Pros: Very clean car... Sterilised in accordance with their new covid 19 business rules. Staff very good.

Cons: Nothing.

Pros: Drop off and pick up was easily stream lined, staff was polite, efficient and well knowledgeable.

Cons: Finding someone for help, finding a representative on the phone which was supposed to be the Greece service number and the car had an issue which I couldn't report and it made driving slightly dangerous but I couldn't report since, again, I couldn't find a representative.

Pros: Poor and unethical

Cons: Poor and unethical

Pros: Only the car

Cons: Long waiting hours, location, service, lack of information, not able to take responsibility, trickyness

Cons: Only thing I didn't like is the fact that I wanted to extend my booking and I had to return the car first and make a second booking. Fortunately It worked because I was near. If I wasn't I would have had to travel all the way back to do it. I should had been able to manage my booking from anywhere.

Pros: excellent value for money car, great professionals

Pros: Good value, low mileage car in good clean condition

Cons: Off airport location slightly inconvenient but transfers were quick and efficient

Pros: Clearly noted!

Pros: Easy to find pick up point at airport, great newish car

Cons: When I point out the cigarette lighter socket did not work, the woman behind the desk was very off hand, quickly became apparent she was not going to be of any help, became worse when I made issue of the car having chips scuffs a Mark's on it, refused to do a walk round check telling me with a wave of her hand to take photos, as for the cig lighter, because I could not charge the sat nav we had a horrendous journey getting through athens traffic, 2 hour drive to nafplio took 4-1/2 hours,

Pros: friendly staff, always smiling

Cons: I found the extra all iclusive insurance at 22 euros a day a little expensive.

Cons: The 750 euro deposit not yet refunded, today is the 3rd day after closing the contract

Pros: Efficiënt and Professional service.

Cons: Conditions differing from the confirmed, half full fuel in stead of full to full, the fuel payment required for the 1/2 tank and in reality the tank was only 40% full.

Cons: Παρά πολλή ώρα αναμονή για τα πάντα( λίγοι υπαλληλοι) Αδυναμία διακανονισμού online για παράταση μίσθωσης.επρεπε να ταξιδέψω πίσω στο Μαρκόπουλο για να ανανεώσω τη μισθωση και δεν υπήρχε καμία πληροφορία από πριν για διαθεσιμότητα και τιμές.

Pros: The care was good quality and new

Cons: The cheating with regard to their fuel policy which increased the cost of hire by more than 25%, the amount that I thought I could have saved against the big companies that I normally use.

Pros: The car was in good condition.

Cons: Take the good condition of the car aside, everything else was bad. We had to wait in the airport for 45 minutes for the shuttle. Then we had to wait another two hours and a half in the company office to receive the car. Our flight arrived 10:30 pm, we only received our car at 2 am. The employee who was at the desk is very inefficient and lacks communication skills let aside the absence of any customer service skills. I would not recommend centauro to anyone... STAY AWAY FROM THEM.

Cons: 1 hour 20 min wait At Airport for a shuttle Took full payment despite my deposit when I questioned it was told it would be in my account on 2 days that was 6 days ago still no money